U.S. Office of Personnel Management
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Agencies listed by the HRM
Accountability System Development
Model Component:
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Navigation Menu: Step 1: Conduct agency HRM accountability diagnosis.
Navigation Menu: Step 2: Establish agency strategic goals (with HRM involvement).
Navigation Menu: Step 3: Establish HRM goals that support agency strategic goals.
Navigation Menu: Step 4: Establish HRM measures related to goals.
Navigation Menu: Step 5: Communicate HRM goals and measures.
Navigation Menu: Step 6: Establish accountability for HRM goals and measures.
Navigation Menu: Step 7: Measure performance against HRM goals.
Navigation Menu: Step 8: Evaluate and utilize measurement information to improve HRM.
Navigation Menu: Step 9: Assess and improve HRM accountability process and results through periodic review.
Navigation Menu: Steps 1 - 9: Examples of Complete HRM Accountability System.

Step 1: Conduct agency HRM accountability diagnosis.

First Item for Step One: Defense Contract Audit Agency (Department of Defense)
Next Item: Department of Army
Next Item: Department of Energy
Next Item: Department of Health and Human Services
Next Item: Department of Navy
 Next Item: Equal Employment Opportunity Commission
Next Item: General Service Administration
Next Item: Internal Revenue Service
Next Item: Social Security Administration
Last Item for Step One: U.S. Customs (Department of Treasury)

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Step 2: Establish agency strategic goals (with HRM involvement).

First Item for Step Two: Bureau of Land Management (Department of Interior)
Next Item: Defense Contract Audit Agency (Department of Defense)
Next Item: Department of Army
Next Item: Department of Energy
Next Item: Department of Health and Human Services
Next Item: Department of Navy
Next Item: Department of Transportation
 Next Item: Equal Employment Opportunity Commission
Next Item: Federal Bureau of Prisons (Department of Justice)
Next Item: Federal Emergency Management Agency
Next Item: Federal Highway Administration
Next Item: Internal Revenue Service
Next Item: Immigration and Naturalization Service (Department of Justice)
Next Item: Social Security Administration
Last Item for Step Two: U.S. Customs (Department of Treasury)

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Step 3: Establish HRM goals that support agency strategic goals.

First Item for Step Three: Administration for Children and Families
Next Item: Bureau of Land Management (Department of Interior)
Next Item: Defense Contract Audit Agency (Department of Defense)
Next Item: Department of Army
Next Item: Department of Energy
Next Item: Department of Health and Human Services
Next Item: Department of Navy
Next Item: Department of State
Next Item: Department of Transportation
Next Item: Department of Veterans Affairs
Next Item: Equal Employment Opportunity Commission
Next Item: Federal Bureau of Prisons (Department of Justice)
Next Item: Federal Highway Administration
Next Item: Federal Emergency Management Agency
Next Item: Food and Drug Administration (Department of Health & Human Services)
Next Item: Health Care Financing Administration(Department of Health & Human Services)
Next Item: Internal Revenue Service (Department of Treasury)
Next Item: Immigration and Naturalization Service (Department of Justice)
Next Item: Office of Thrift Supervision (Department of Treasury)
Next Item: Office of Personnel Management
Next Item: Social Security Administration
Last Item for Step Three: U.S. Customs (Department of Treasury)

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Step 4: Establish HRM measures related to goals.

First Item for Step Four: Bureau of Land Management (Department of Interior)
Next Item: Defense Contract Audit Agency (Department of Defense)
Next Item: Defense Finance Accounting Service (Department of Defense)
Next Item: Department of Army
Next Item: Department of Energy
Next Item: Department of Health and Human Services
Next Item: Department of Navy
Next Item: Department of State
Next Item: Department of Transportation
Next Item: Department of Veterans Affairs
Next Item: Equal Employment Opportunity Commission
Next Item: Federal Bureau of Prisons (Department of Justice)
Next Item: Federal Communications Commission
Next Item: Federal Highway Administration
Next Item: Food and Drug Administration (Department of Health & Human Services)
Next Item: Internal Revenue Service (Department of Treasury)
Next Item: Immigration and Naturalization Service (Department of Justice)
Next Item: Office of Thrift Supervision (Department of Treasury)
Next Item: Office of Personnel Management
Next Item: Social Security Administration
Next Item: U.S. Customs (Department of Treasury)
Last Item for Step Four: Veterans Benefit New York Regional Office (Dept. of Veterans Affairs)

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Step 5: Communicate HRM goals and measures.

Next Item: Defense Contract Audit Agency (Department of Defense)
Next Item: Defense Finance Accounting Service (Department of Defense)
Next Item: Department of Air Force
Next Item: Department of Army
Next Item: Department of Energy
Next Item: Department of Health and Human Services
Next Item: Department of Navy
Next Item: Department of State
Next Item: Department of Veterans Affairs
Next Item: Federal Bureau of Prisons (Department of Justice)
Next Item: Food and Drug Administration (Department of Health & Human Services)
Next Item: General Services Administration
Next Item: Internal Revenue Service (Department of Treasury)
Next Item: Immigration and Naturalization Service (Department of Justice)
Next Item: Office of Personnel Management
Next Item: Social Security Administration
Next Item: U.S. Customs (Department of Treasury)
Last Item for Step Five: Veterans Benefit New York Regional Office (Department of Veterans Affairs)

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Step 6: Establish accountability for HRM goals and measures.

First Item for Step Six: Defense Contract Audit Agency (Department of Defense)
Next Item: Department of Army
Next Item: Department of Energy
Next Item: Department of Health and Human Services
Next Item: Department of Navy
Next Item: Department of State
Next Item: Department of Veterans Affairs
Next Item: Federal Bureau of Prisons (Department of Justice)
Next Item: Federal Emergency Management Agency
Next Item: General Services Administration
Next Item: Internal Revenue Service (Department of Treasury)
Next Item: Immigration and Naturalization Service (Department of Justice)
Next Item: Office of Personnel Management
Next Item: Social Security Administration|
Next Item: U.S. Customs (Department of Treasury)
Last Item for Step Six: Veterans Benefit New York Regional Office (Department of Veterans Affairs)

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Step 7: Measure performance against HRM goals.

First Item for Step Seven: Administration for Children and Families
Next Item: Defense Contract Audit Agency (Department of Defense)
Next Item: Department of Army
Next Item: Department of Energy
Next Item: Department of Health and Human Services
Next Item: Department of Navy
Next Item: Department of Transportation

Next Item: Department of Veterans Affairs
Next Item: Federal Bureau of Prisons (Department of Justice)
Next Item: Federal Communications Commission
Next Item: Federal Highway Administration
Next Item: Food and Drug Administration (Department of Health & Human Services)
Next Item: Internal Revenue Service (Department of Treasury)
Next Item: Immigration and Naturalization Service (Department of Justice)
Next Item: Office of Personnel Management
Next Item: Social Security Administration
Next Item: U.S. Customs (Department of Treasury)
Last Item for Step Seven: Veterans Benefit New York Regional Office (Department of Veterans Affairs)

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Step 8: Evaluate and utilize measurement information to improve HRM.

First Item for Step Eight: Administration for Children and Families
Next Item: Defense Contract Audit Agency (Department of Defense)
Next Item: Defense Finance Accounting Service (Department of Defense)
Next Item: Department of Army
Next Item: Department of Energy
Next Item: Department of Health and Human Services
Next Item: Department of Navy
Next Item: Department of State
Next Item: Department of Transportation
Next Item: Department of Veterans Affairs
Next Item: Federal Bureau of Prisons (Department of Justice)
Next Item: Federal Communications Commission
Next Item: Federal Highway Administration
Next Item: Internal Revenue Service (Department of Treasury)
Next Item: Office of Personnel Management
Next Item: Social Security Administration
Next Item: U.S. Customs (Department of Treasury)
Last Item for Step Eight: Veterans Benefit New York Regional Office (Department of Veterans Affairs)

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Step 9: Assess and improve HRM accountability process and results through periodic review.

Next Item: Defense Contract Audit Agency (Department of Defense)
Next Item: Department of Army
Next Item: Department of Energy
Next Item: Department of Health and Human Services
Next Item: Department of Navy
Next Item: Department of State
Next Item: Department of Transportation
 Next Item: Federal Bureau of Prisons (Department of Justice)
Next Item: Federal Highway Administration
Next Item: Food and Drug Administration (Department of Health & Human Services)
Next Item: Internal Revenue Service
Next Item: National Aeronautics and Space Administration
Next Item: National Institutes of Health (Department of Health & Human Services)
Next Item: Social Security Administration
Last Item for Step Nine: U.S. Customs (Department of Treasury)

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Steps 1 - 9: Examples of Complete HRM Accountability System

First Item for Steps 1-9: Examples: Defense Contract Audit Agency (Department of Defense)
Next Item: Department of Army
Next Item: Department of Energy
Next Item: Department of Health and Human Services
Next Item: Department of Navy
 Next Item: Internal Revenue Service
Next Item: Social Security Administration
Last Item for Steps 1-9: Examples: U.S. Customs (Department of Treasury)

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