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Frequently Asked Questions Insurance

I am interested in changing to a Health Maintenance Organization (HMO) plan or a plan with a Point-of-Service (POS) product. How can I find out the location of their providers?

You can find provider directories online at www.opm.gov/healthcare-insurance/healthcare/plan-information or on the plan’s website.  The plans have printed copies available during the Federal Benefits Open Season.   If your agency has a Federal Benefits Open Season health fair this fall, the plans probably will be there to hand out their brochures and provider directories.  You can also call the plan at the number listed in the Guide to Federal Benefits at www.opm.gov/healthcare-insurance/healthcare/plan-information/guides.  You can also find specific plan contact information on the FEHB website.

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