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An official website of the United States Government.

Frequently Asked Questions USAJOBS

  • Most veterans and their next-of-kin can obtain free copies of their DD Form 214 Report of Separation and other military and medical records through the National Archives Veterans’ Records Service.  
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  • The procedures for printing cover sheets may vary from agency to agency; review the "How to Apply" section of the job opportunity announcement (JOA) for more information. If the announcement has closed and no longer appears on the USAJOBS website, contact the human resources office of the hiring agency for additional information and assistance.
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  • The "How to Apply" section of the job opportunity announcement (JOA) will provide instructions for faxing documents, if it is an accepted method for submitting items for that JOA. If you have any questions related to a particular job announcement, please contact the hiring agency. To locate the agency contact information, go to "My Account" and view the job summary in your application history. To contact the agency, click the "Agency Contact Info" link in the box on the right-hand side of the JOA. Once the announcement has closed, it will no longer appear on the USAJOBS website.  You can also contact the human resources office of the hiring agency for additional assistance.
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  • Being an ex-offender does not prevent you from obtaining Federal Employment. OPM or the hiring agency considers your criminal conduct in determining your suitability but there are no general prohibitions against hiring you. We consider a number of relevant factors such as the duties of the positions you have applied for, the nature and recency of the misconduct, and any evidence of rehabilitation. Although there are no general prohibitions against employing you in the Federal Government, there are some regulations which will prohibit you from working in certain positions if you have a specific conviction. The most common situation involves being convicted of misdemeanor domestic violence crimes under Federal or State law. These persons are “prohibited from employment in any position requiring the individual: to ship, transport, possess, or receive firearms or ammunition” (Public Law 1-4-208 Omnibus Consolidated Appropriations Act of 1997.) Other statutory or regulatory debarments exist, but are rarely applicable. They cover debarment from Federal employment from such offenses as treason, inciting rebellion against the U.S., willful and unlawful destruction of public records, or knowingly and willfully advocating the overthrow of the U.S. Government. It is important for you to provide all the required information about your criminal record when you apply for Federal employment. Then, either OPM or the employing agency can determine early if a specific prohibition exists.
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  • If you've already applied to a position and the job has been reposted, you can apply again. Carefully read the job opportunity announcement and follow the application instructions in the “How To Apply” section.
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  • Application statuses can be viewed by selecting Application Status from the My Accounts tab from the USAJOBS home page.
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  • Contact the agency that posted the job opportunity announcement (JOA) to inquire about receipt of your application. To locate the agency contact information, go to "My Account" and view the job summary in your application history. To contact the agency, click the "Agency Contact Info" link in the box on the right-hand side of the JOA. Once the announcement has closed, it will no longer appear on the USAJOBS website.  You can also contact the human resources office of the hiring agency for additional assistance.
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    1. Go to the USAJOBS homepage:  www.usajobs.gov and click on the Sign In link from the upper-right corner of the screen.
    2. Click the Forgot your Username and/or Password? link below the enter Password field.
    3. Enter your Email Address in the field on the screen, and then click the Next button.
    4. Enter the answers to your security questions in the fields on the screen, and then click the Next button.
    Note:  Security question answers must be exactly as you typed them originally, including spelling, punctuation, abbreviation, spaces, etc.    5.  After entering your correct security questions, you will be able to create a new password. Click the Submit button to finish changing your password.    6.  Click the Continue button to be taken back to the login page.    7.  Now fill in your email address and your newly created password in the fields on screen. Click the I agree.  Sign me in.  button to login.  (You may have to scroll down if you do not see the button.)      8.  Welcome to USAJOBS!
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  • The location list is continuously updated to only show the areas that currently have job openings.
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  • To print your resume, click the "View" link below the desired resume, and then click the "Print This Page" link on the pop-up window.
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