Click here to skip navigation
An official website of the United States Government.

Frequently Asked Questions USAJOBS

  • The SQS form is used to apply for certain positions only; not for all jobs.  When used, the SQS can generally be completed either online or in paper format. To determine if an SQS is needed to apply for the job you are interested in, please read the “How to Apply” instructions in the job opportunity announcement very carefully. If you have additional questions about the application process, please direct your question to the point-of-contact shown at the bottom of the job opportunity announcement.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • If the additional Information section is not appearing while previewing a resume, click Contact Us.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • To create a resume, you have the option of: 1. Uploading a resume - Uploaded resumes must be less than 3 MB and can be     in one of the following formats: GIF, JPG, JPEG, PNG, RTF, PDF, or Word     (DOC or DOCX). 2. Create a resume - On how to use the USAJOBS Resume Builder, visit our     tutorial. Your resume must contain information required by the job opportunity announcement. Please review the "How to Apply" section of the job opportunity announcement very carefully.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • To unsubscribe to saved searches: • Select My Account • Select Saved Searches • Select edit and change the notification settings
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • To make your resume searchable, select My Account from the top menu, then select Resumes. There you will see your list of resumes and you can choose to make one searchable by clicking the Make Searchable link.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Most Federal agencies have a Selective Placement Program Coordinator and/or Special Emphasis Program Manager (SEPM) for employment of adults with disabilities, or equivalent, to assist agency management recruit, hire and accommodate individuals with disabilities at that agency. These Coordinators and/or Managers have many roles and responsibilities, including:
    • Advising managers about candidates available for placement in positions under special hiring authorities, and providing managers with information on reasonable accommodation and needs assessments for applicants and employees.
    • Helping managers determine the essential duties of the position, identify architectural barriers and possible modifications that allow individuals with disabilities to perform essential duties.
    • Helping persons with disabilities get information about current job opportunities, types of positions in the agency and how these positions are filled, and reasonable accommodation.
    • Working with public and private organizations involved in the placement of applicants with disabilities to provide information about their agency program and job opportunities and to facilitate the placement of applicants with disabilities in their agency.
    • Monitoring and evaluating selective placement program efforts and activities for individuals with disabilities to determine their effectiveness, and making changes as needed to improve program effectiveness.
    Use the Selective Placement Program Coordinator (SPPC) directory to find a Coordinator.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Internet Explorer 5.X and AOL 8.0/7.0/6.0/5.0 for Windows: • Click 'Start' menu from Desktop. • Point to 'Settings'. • Click 'Control Panel'. • Click the 'Internet Options' icon. • Select the 'Security' tab. • Click the 'Internet' icon. • Click 'Custom Level'. • Scroll down until you see 'Cookies'. • Select 'Enable' under 'Allow cookies that are stored on your computer'. • Select 'Enable' under 'Allow per-session cookies (not stored)'. • Click 'OK', and click 'OK' again. • Close the 'Control Panel.' Internet Explorer 4.X and AOL 4.0 for Windows: • Click 'Start' menu from Desktop. • Point to 'Settings'. • Click 'Control Panel'. • Click the 'Internet' icon. • Select the 'Advanced' tab. • Scroll down until you see 'Cookies'. • Select 'Always accept cookies'. • Click 'Apply' and click 'OK'. • Then close the 'Control Panel.' Internet Explorer for Macintosh: • Click the 'Edit' menu. • Click 'Preferences'. • On the left margin, click 'Cookies' under 'Receiving Files'. • Next to 'When receiving cookies:', select 'Never Ask'. • Click 'OK'. AOL for Macintosh: • Click the 'My AOL' menu. • Click 'Preferences'. • Click the 'WWW' icon. • Click 'Advanced Settings'. • On the left margin, click 'Cookies' under 'Receiving Files'. • Next to 'When receiving cookies:', select 'Never Ask'. • Click 'OK' and click 'OK' again. Netscape 6.X: • Click the 'Edit' menu. • Click 'Preferences'. • On the 'Categories' list, click 'Cookies' below the 'Advanced' option. • Select 'Accept all cookies'. • Click OK.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • If you receive an error message while resetting your password, click Contact Us for assistance. This will allow you to send an email to the Help Desk where you can request assistance by phone or email. You should receive a response within one business day.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Resumes are not typically emailed directly to a recruiter in the Federal hiring process. The “How to Apply” section of each job opportunity announcement (JOA) provides specific instructions on how to submit a resume for that specific job. Questions about a particular JOA, should be directed to the agency who posted it. The agency contact information for each announcement is listed at the bottom of the JOA and also to the right on the menu.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Being an ex-offender does not prevent you from obtaining Federal Employment. OPM or the hiring agency considers your criminal conduct in determining your suitability but there are no general prohibitions against hiring you. We consider a number of relevant factors such as the duties of the positions you have applied for, the nature and recency of the misconduct, and any evidence of rehabilitation. Although there are no general prohibitions against employing you in the Federal Government, there are some regulations which will prohibit you from working in certain positions if you have a specific conviction. The most common situation involves being convicted of misdemeanor domestic violence crimes under Federal or State law. These persons are “prohibited from employment in any position requiring the individual: to ship, transport, possess, or receive firearms or ammunition” (Public Law 1-4-208 Omnibus Consolidated Appropriations Act of 1997.) Other statutory or regulatory debarments exist, but are rarely applicable. They cover debarment from Federal employment from such offenses as treason, inciting rebellion against the U.S., willful and unlawful destruction of public records, or knowingly and willfully advocating the overthrow of the U.S. Government. It is important for you to provide all the required information about your criminal record when you apply for Federal employment. Then, either OPM or the employing agency can determine early if a specific prohibition exists.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
Control Panel

Unexpected Error

There was an unexpected error when performing your action.

Your error has been logged and the appropriate people notified. You may close this message and try your command again, perhaps after refreshing the page. If you continue to experience issues, please notify the site administrator.

Working...