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  <title>Training and Development Policy Wiki Atom Feed (Page: Mentoring in Government)</title>
  <updated>2013-03-13T08:54:32.290-04:00</updated>
  <id>http://www.opm.gov/wiki/training</id>
  <link rel="alternate" href="http://www.opm.gov/wiki/training" />
  <author>
    <name>Training and Development Policy Wiki</name>
    <uri>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</uri>
    <email>donotreply@opm.gov</email>
  </author>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring in Government</title>
    <summary type="html"><![CDATA[Page edited by Karen Simpson. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2013-03-13T08:54:32.290-04:00</published>
    <updated>2013-03-13T08:54:32.290-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Karen Simpson</name>
    </author>
    <content type="html"><![CDATA[<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.<br />
<br />
Not all mentoring relationships are formed through formal programs. Informal mentoring programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which&nbsp;facilitate short-term mentoring relationships between a mentor and prot&eacute;g&eacute;. </span></p>
<ul style="list-style-type: disc;">
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Flash Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a &ldquo;one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.&rdquo; The concept was created by <a href="http://www.13l.org/"><span style="color: blue;">13L</span></a>, a group of mid-career Federal employees passionate about leadership and leadership development. </span></li>
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Speed Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a method for individuals to receive information from one or more mentors in a time-controlled environment.&nbsp;Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring. </span></li>
</ul>
<p><b><span style="font-family: arial, sans-serif; font-size: 10pt; text-decoration: underline;">Mentoring and Coaching in Government<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring, like Coaching, is a &lsquo;helping&rsquo; activity, which enables individuals to achieve their full potential. Distinct from mentoring, coaching is not based on the coach's subject matter expertise; rather it is based&nbsp;on the coach partnering with the coachee using established techniques and a thought-provoking and creative process to guide the coachee toward his/her goals without giving advice.</span></p>
<p>&nbsp;</p>
<div style="border-width: medium medium 1pt; border-style: none none solid; border-color: currentcolor currentcolor #888888; padding: 0in 0in 2pt;">
<p style="margin: 0in 0in 6pt; padding: 0in; border: currentcolor;"><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt;">Solve Problems</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What are some mentoring resources available to me?) </span></p>
<p style="background: white;"><b><span style="font-family: arial, sans-serif; font-size: 10pt; text-decoration: underline;">Internet Resources</span></b> </p>
<ul style="list-style-type: disc;">
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">E-Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a mentoring relationship conducted via the Internet. E-mail can&nbsp;serve as the exclusive vehicle for mentors and prot&eacute;g&eacute;s to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the prot&eacute;g&eacute;. <a href="http://emissary.wm.edu/"><span style="color: blue;">The Electronic Emissary</span></a>&nbsp;and <a href="http://www.learnwell.org/"><span style="color: blue;">LearnWell eMentors</span></a> are some examples of organizations who match online mentors with prot&eacute;g&eacute;s. </span></li>
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Flash Mentoring and Speed Mentoring:<br />
    </span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.flashmentoring.com/"><span style="color: blue;">http://www.flashmentoring.com/</span></a>&nbsp;is a&nbsp;website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><span style="color: blue;">Speed Mentoring Toolkit</span></a> that may be useful to agencies who want to host a speed mentoring event for their employees. </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;">For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx"><span style="color: blue;">Leadership Development and Training</span></a> website. </span></li>
</ul>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Agencies within the&nbsp;Federal Government even has business-to-business mentoring programs. Some examples include:</span></p>
<ul style="list-style-type: disc;">
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html"><span style="color: blue;">Small Business Administration 8(a) Business Development Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank"><span style="color: blue;">Department of Defense Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://osbp.nasa.gov/mentor.html" target="_blank"><span style="color: blue;">NASA Office of Small Business Programs Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
</ul>
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<p style="margin: 0in 0in 6pt; padding: 0in; border: currentcolor;"><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt;">Stay Current</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What can I learn to help me refresh my knowledge base and add value?) </span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring is instrumental to maximize learning and development. The&nbsp;<a href="http://www.opm.gov/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf"><span style="color: blue;">OPM Best Practices: Mentoring</span></a>&nbsp;document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The&nbsp;U.S.&nbsp;Patent and Trademark Office has also created a&nbsp;<a href="http://www.opm.gov/Wiki/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf"><span style="color: blue;">Mentoring Program Toolkit</span></a> that can be useful in developing a mentoring program. The American Management Association&rsquo;s document&nbsp;<span style="color: blue; text-decoration: underline;">Coaching: A Global Study of Successful Practices 1</span>&nbsp;explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees&rsquo; individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">A number of agencies have implemented successful mentoring programs. Here are some examples:</span></p>
<b><span style="text-decoration: underline;"><span style="font-family: arial, sans-serif; font-size: 13.5pt;">Office of Personnel Management</span><span style="font-family: arial, sans-serif; font-size: 7.5pt;"><br />
</span></span></b>
<p><iframe width="560" height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0"></iframe></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">OPM implemented a comprehensive, in-house Mentoring Program in the Fall of 2011. The program focuses on traditional one-on-one parterships as well as offers Group Mentoring with OPM executives through "Fireside Chats." Through these mentoring partnerships, OPM employees nationwide gain career guidance, improve professional skills,&nbsp;obtain a better understanding of OPM as an organization, increase their networking with colleagues, and enhance their own career development. For more information, please contact the CILPG Mentoring Team at <a href="mailto:mentoring@opm.gov"><span style="color: windowtext;">mentoring@opm.gov</span></a>.</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
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</span></b></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Department of Energy<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE&rsquo;s mentoring website contains resources for mentors and prot&eacute;g&eacute;s. Included in DOE&rsquo;s website are profile sheets and toolkits for both mentors and prot&eacute;g&eacute;s, and a general mentoring guide. For more information on the&nbsp;DOE Mentoring&nbsp;Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a>&nbsp;or refer to the <a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/DOE%20Mentoring%20Brochure.pdf">DOE Mentoring Brochure.<br />
</a></span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span><b><span style="font-family: arial, sans-serif; font-size: 10pt;">National Nuclear Security Administration:<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The National Nuclear Security Administration (NNSA), a component of DOE, has<b>&nbsp;</b>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to prot&eacute;g&eacute;s in NNSA facilities across the country. The program helps prot&eacute;g&eacute;s assess their needs, find mentors and schedule sessions. For more information on NNSA&rsquo;s program, contact&nbsp;Victoria Frank&nbsp;at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a>&nbsp;or refer to <a href="http://www.opm.gov/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING%20brochure%20(revised%20final).pdf">NNSA's Mentoring Brochure</a>.<br />
</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
Department of State and USAID<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program&rsquo;s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or prot&eacute;g&eacute;s. Foreign Service employees may participate only as mentors. Both mentors and prot&eacute;g&eacute;s complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and&nbsp;are required to attend a one-day mentor/prot&eacute;g&eacute; skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and prot&eacute;g&eacute;s meet for two to four hours per month. Each prot&eacute;g&eacute; completes a mentoring action plan, identifying three of their&nbsp;developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops,&nbsp;which&nbsp;focus&nbsp;on skill and career development.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one&rsquo;s career. </span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">For more information on State and USAID&rsquo;s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a>.<br />
</span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
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</span><strong><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Environmental Protection Agency</span></strong><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Environmental Protection Agency (EPA) recently&nbsp;began a pilot cycle and has over 100 mentoring partnerships.&nbsp; Participants complete their applications and mentoring action plans online, where they can also access webcasts and library materials (e.g. articles of interest).&nbsp;For more information, please refer to the <a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/EPA%20mentoring%20brochure.pdf">EPA Mentoring Brochure</a>.</span><span style="font-family: arial, sans-serif; font-size: 10pt;"> <br />
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</span><b><span style="text-decoration: underline;"></span></b></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">For more information on PBGC&rsquo;s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).<br />
</span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
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</span><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Department of Labor<br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Office of Disability Employment Policy (ODEP):<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Department of Labor (DOL)-ODEP funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
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</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
<br />
National Institutes of Health<br />
<br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Federal Mentoring Roundtable:<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<b>.<br />
<br />
National Cancer Institute (NCI):<br />
</b>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work&nbsp;with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<b>Health and Human Services (HHS):</b><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are.&nbsp;The program also&nbsp;offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<b><br />
</b>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to&nbsp;<a href="http://www.govloop.com/"><span style="color: #800080;">GovLoop</span></a> and search for NIH-HHS Mentoring Program under Groups.</span></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 12pt;">Other Mentoring Groups:</span></b><b><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</span></p>
<ul style="list-style-type: disc;">
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <i>World's Largest Professional Network</i>; a popular social networking site for professionals.</span></li>
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a&nbsp;variety of&nbsp;professional articles and&nbsp;career advice.</span></li>
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </span></li>
</ul>
<div style="border-width: medium medium 1pt; border-style: none none solid; border-color: currentcolor currentcolor #888888; padding: 0in 0in 2pt;">
<p style="margin: 0in 0in 6pt; padding: 0in; border: currentcolor;"><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt;">Discover Helpful Tips and Resources</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What other tools and resources including guides, articles and websites are available to me?)<br />
<br />
</span><b><span style="font-family: arial, sans-serif; font-size: 9pt;"><a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf">How to Build a Mentoring Program</a>:</span></b><span style="font-family: arial, sans-serif; font-size: 9pt;"><br />
A&nbsp;<a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see above - Stay Current).<br />
<br />
<b><a href="http://www.mentors-mmha.com/">The Manager&rsquo;s Mentors, Inc</a>:<br />
</b>The Manager&rsquo;s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization&rsquo;s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services.<br />
<br />
<b><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</b><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing.</span></p>]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring in Government</title>
    <summary type="html"><![CDATA[Page edited by Karen Simpson. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2013-03-13T08:54:21.230-04:00</published>
    <updated>2013-03-13T08:54:21.230-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Karen Simpson</name>
    </author>
    <content type="html"><![CDATA[<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.<br />
<br />
Not all mentoring relationships are formed through formal programs. Informal mentoring programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which&nbsp;facilitate short-term mentoring relationships between a mentor and prot&eacute;g&eacute;. </span></p>
<ul style="list-style-type: disc;">
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Flash Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a &ldquo;one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.&rdquo; The concept was created by <a href="http://www.13l.org/"><span style="color: blue;">13L</span></a>, a group of mid-career Federal employees passionate about leadership and leadership development. </span></li>
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Speed Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a method for individuals to receive information from one or more mentors in a time-controlled environment.&nbsp;Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring. </span></li>
</ul>
<p><b><span style="font-family: arial, sans-serif; font-size: 10pt; text-decoration: underline;">Mentoring and Coaching in Government<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring, like Coaching, is a &lsquo;helping&rsquo; activity, which enables individuals to achieve their full potential. Distinct from mentoring, coaching is not based on the coach's subject matter expertise; rather it is based&nbsp;on the coach partnering with the coachee using established techniques and a thought-provoking and creative process to guide the coachee toward his/her goals without giving advice.</span></p>
<p>&nbsp;</p>
<div style="border-width: medium medium 1pt; border-style: none none solid; border-color: currentcolor currentcolor #888888; padding: 0in 0in 2pt;">
<p style="margin: 0in 0in 6pt; padding: 0in; border: currentcolor;"><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt;">Solve Problems</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What are some mentoring resources available to me?) </span></p>
<p style="background: white;"><b><span style="font-family: arial, sans-serif; font-size: 10pt; text-decoration: underline;">Internet Resources</span></b> </p>
<ul style="list-style-type: disc;">
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">E-Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a mentoring relationship conducted via the Internet. E-mail can&nbsp;serve as the exclusive vehicle for mentors and prot&eacute;g&eacute;s to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the prot&eacute;g&eacute;. <a href="http://emissary.wm.edu/"><span style="color: blue;">The Electronic Emissary</span></a>&nbsp;and <a href="http://www.learnwell.org/"><span style="color: blue;">LearnWell eMentors</span></a> are some examples of organizations who match online mentors with prot&eacute;g&eacute;s. </span></li>
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Flash Mentoring and Speed Mentoring:<br />
    </span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.flashmentoring.com/"><span style="color: blue;">http://www.flashmentoring.com/</span></a>&nbsp;is a&nbsp;website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><span style="color: blue;">Speed Mentoring Toolkit</span></a> that may be useful to agencies who want to host a speed mentoring event for their employees. </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;">For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx"><span style="color: blue;">Leadership Development and Training</span></a> website. </span></li>
</ul>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Agencies within the&nbsp;Federal Government even has business-to-business mentoring programs. Some examples include:</span></p>
<ul style="list-style-type: disc;">
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html"><span style="color: blue;">Small Business Administration 8(a) Business Development Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank"><span style="color: blue;">Department of Defense Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://osbp.nasa.gov/mentor.html" target="_blank"><span style="color: blue;">NASA Office of Small Business Programs Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
</ul>
<div style="border-width: medium medium 1pt; border-style: none none solid; border-color: currentcolor currentcolor #888888; padding: 0in 0in 2pt;">
<p style="margin: 0in 0in 6pt; padding: 0in; border: currentcolor;"><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt;">Stay Current</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What can I learn to help me refresh my knowledge base and add value?) </span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring is instrumental to maximize learning and development. The&nbsp;<a href="http://www.opm.gov/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf"><span style="color: blue;">OPM Best Practices: Mentoring</span></a>&nbsp;document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The&nbsp;U.S.&nbsp;Patent and Trademark Office has also created a&nbsp;<a href="http://www.opm.gov/Wiki/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf"><span style="color: blue;">Mentoring Program Toolkit</span></a> that can be useful in developing a mentoring program. The American Management Association&rsquo;s document&nbsp;<span style="color: blue; text-decoration: underline;">Coaching: A Global Study of Successful Practices 1</span>&nbsp;explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees&rsquo; individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">A number of agencies have implemented successful mentoring programs. Here are some examples:</span></p>
<b><span style="text-decoration: underline;"><span style="font-family: arial, sans-serif; font-size: 13.5pt;">Office of Personnel Management</span><span style="font-family: arial, sans-serif; font-size: 7.5pt;"><br />
</span></span></b>
<p><iframe width="560" height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0"></iframe></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">OPM implemented a comprehensive, in-house Mentoring Program in the Fall of 2011. The program focuses on traditional one-on-one parterships as well as offers Group Mentoring with OPM executives through "Fireside Chats." Through these mentoring partnerships, OPM employees nationwide gain career guidance, improve professional skills,&nbsp;obtain a better understanding of OPM as an organization, increase their networking with colleagues, and enhance their own career development. For more information, please contact the CILPG Mentoring Team at <a href="mailto:mentoring@opm.gov"><span style="color: windowtext;">mentoring@opm.gov</span></a>.</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
<br />
</span></b></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Department of Energy<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE&rsquo;s mentoring website contains resources for mentors and prot&eacute;g&eacute;s. Included in DOE&rsquo;s website are profile sheets and toolkits for both mentors and prot&eacute;g&eacute;s, and a general mentoring guide. For more information on the&nbsp;DOE Mentoring&nbsp;Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a>&nbsp;or refer to the <a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/DOE%20Mentoring%20Brochure.pdf">DOE Mentoring Brochure.<br />
</a></span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span><b><span style="font-family: arial, sans-serif; font-size: 10pt;">National Nuclear Security Administration:<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The National Nuclear Security Administration (NNSA), a component of DOE, has<b>&nbsp;</b>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to prot&eacute;g&eacute;s in NNSA facilities across the country. The program helps prot&eacute;g&eacute;s assess their needs, find mentors and schedule sessions. For more information on NNSA&rsquo;s program, contact&nbsp;Victoria Frank&nbsp;at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a>&nbsp;or refer to <a href="http://www.opm.gov/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING%20brochure%20(revised%20final).pdf">NNSA's Mentoring Brochure</a>.<br />
</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
Department of State and USAID<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program&rsquo;s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or prot&eacute;g&eacute;s. Foreign Service employees may participate only as mentors. Both mentors and prot&eacute;g&eacute;s complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and&nbsp;are required to attend a one-day mentor/prot&eacute;g&eacute; skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and prot&eacute;g&eacute;s meet for two to four hours per month. Each prot&eacute;g&eacute; completes a mentoring action plan, identifying three of their&nbsp;developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops,&nbsp;which&nbsp;focus&nbsp;on skill and career development.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one&rsquo;s career. </span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">For more information on State and USAID&rsquo;s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a>.<br />
</span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
<br />
</span><strong><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Environmental Protection Agency</span></strong><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Environmental Protection Agency (EPA) recently&nbsp;began a pilot cycle and has over 100 mentoring partnerships.&nbsp; Participants complete their applications and mentoring action plans online, where they can also access webcasts and library materials (e.g. articles of interest).&nbsp;For more information, please refer to the <a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/EPA%20mentoring%20brochure.pdf">EPA Mentoring Brochure</a>.</span><span style="font-family: arial, sans-serif; font-size: 10pt;"> <br />
<br />
</span><b><span style="text-decoration: underline;"></span></b></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">For more information on PBGC&rsquo;s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).<br />
</span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
<br />
<br />
</span><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Department of Labor<br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Office of Disability Employment Policy (ODEP):<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Department of Labor (DOL)-ODEP funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
</span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
<br />
National Institutes of Health<br />
<br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Federal Mentoring Roundtable:<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<b>.<br />
<br />
National Cancer Institute (NCI):<br />
</b>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work&nbsp;with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<b>Health and Human Services (HHS):</b><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are.&nbsp;The program also&nbsp;offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<b><br />
</b>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to&nbsp;<a href="http://www.govloop.com/"><span style="color: #800080;">GovLoop</span></a> and search for NIH-HHS Mentoring Program under Groups.</span></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 12pt;">Other Mentoring Groups:</span></b><b><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</span></p>
<ul style="list-style-type: disc;">
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <i>World's Largest Professional Network</i>; a popular social networking site for professionals.</span></li>
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a&nbsp;variety of&nbsp;professional articles and&nbsp;career advice.</span></li>
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </span></li>
</ul>
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<p style="margin: 0in 0in 6pt; padding: 0in; border: currentcolor;"><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt;">Discover Helpful Tips and Resources</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What other tools and resources including guides, articles and websites are available to me?)<br />
<br />
</span><b><span style="font-family: arial, sans-serif; font-size: 9pt;"><a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf">How to Build a Mentoring Program</a>:</span></b><span style="font-family: arial, sans-serif; font-size: 9pt;"><br />
A&nbsp;<a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see above - Stay Current).<br />
<br />
<b><a href="http://www.mentors-mmha.com/">The Manager&rsquo;s Mentors, Inc</a>:<br />
</b>The Manager&rsquo;s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization&rsquo;s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services.<br />
<br />
<b><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</b><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing.</span></p>]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring in Government</title>
    <summary type="html"><![CDATA[Page edited by Karen Simpson. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2013-03-13T08:53:46.453-04:00</published>
    <updated>2013-03-13T08:53:46.453-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Karen Simpson</name>
    </author>
    <content type="html"><![CDATA[<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.<br />
<br />
Not all mentoring relationships are formed through formal programs. Informal mentoring programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which&nbsp;facilitate short-term mentoring relationships between a mentor and prot&eacute;g&eacute;. </span></p>
<ul style="list-style-type: disc;">
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Flash Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a &ldquo;one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.&rdquo; The concept was created by <a href="http://www.13l.org/"><span style="color: blue;">13L</span></a>, a group of mid-career Federal employees passionate about leadership and leadership development. </span></li>
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Speed Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a method for individuals to receive information from one or more mentors in a time-controlled environment.&nbsp;Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring. </span></li>
</ul>
<p><b><span style="font-family: arial, sans-serif; font-size: 10pt; text-decoration: underline;">Mentoring and Coaching in Government<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring, like Coaching, is a &lsquo;helping&rsquo; activity, which enables individuals to achieve their full potential. Distinct from mentoring, coaching is not based on the coach's subject matter expertise; rather it is based&nbsp;on the coach partnering with the coachee using established techniques and a thought-provoking and creative process to guide the coachee toward his/her goals without giving advice.</span></p>
<p>&nbsp;</p>
<div style="border-width: medium medium 1pt; border-style: none none solid; border-color: currentcolor currentcolor #888888; padding: 0in 0in 2pt;">
<p style="margin: 0in 0in 6pt; padding: 0in; border: currentcolor;"><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt;">Solve Problems</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What are some mentoring resources available to me?) </span></p>
<p style="background: white;"><b><span style="font-family: arial, sans-serif; font-size: 10pt; text-decoration: underline;">Internet Resources</span></b> </p>
<ul style="list-style-type: disc;">
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">E-Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a mentoring relationship conducted via the Internet. E-mail can&nbsp;serve as the exclusive vehicle for mentors and prot&eacute;g&eacute;s to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the prot&eacute;g&eacute;. <a href="http://emissary.wm.edu/"><span style="color: blue;">The Electronic Emissary</span></a>&nbsp;and <a href="http://www.learnwell.org/"><span style="color: blue;">LearnWell eMentors</span></a> are some examples of organizations who match online mentors with prot&eacute;g&eacute;s. </span></li>
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Flash Mentoring and Speed Mentoring:<br />
    </span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.flashmentoring.com/"><span style="color: blue;">http://www.flashmentoring.com/</span></a>&nbsp;is a&nbsp;website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><span style="color: blue;">Speed Mentoring Toolkit</span></a> that may be useful to agencies who want to host a speed mentoring event for their employees. </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;">For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx"><span style="color: blue;">Leadership Development and Training</span></a> website. </span></li>
</ul>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Agencies within the&nbsp;Federal Government even has business-to-business mentoring programs. Some examples include:</span></p>
<ul style="list-style-type: disc;">
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html"><span style="color: blue;">Small Business Administration 8(a) Business Development Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank"><span style="color: blue;">Department of Defense Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://osbp.nasa.gov/mentor.html" target="_blank"><span style="color: blue;">NASA Office of Small Business Programs Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
</ul>
<div style="border-width: medium medium 1pt; border-style: none none solid; border-color: currentcolor currentcolor #888888; padding: 0in 0in 2pt;">
<p style="margin: 0in 0in 6pt; padding: 0in; border: currentcolor;"><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt;">Stay Current</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What can I learn to help me refresh my knowledge base and add value?) </span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring is instrumental to maximize learning and development. The&nbsp;<a href="http://www.opm.gov/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf"><span style="color: blue;">OPM Best Practices: Mentoring</span></a>&nbsp;document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The&nbsp;U.S.&nbsp;Patent and Trademark Office has also created a&nbsp;<a href="http://www.opm.gov/Wiki/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf"><span style="color: blue;">Mentoring Program Toolkit</span></a> that can be useful in developing a mentoring program. The American Management Association&rsquo;s document&nbsp;<span style="color: blue; text-decoration: underline;">Coaching: A Global Study of Successful Practices 1</span>&nbsp;explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees&rsquo; individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">A number of agencies have implemented successful mentoring programs. Here are some examples:</span></p>
<b><span style="text-decoration: underline;"><span style="font-family: arial, sans-serif; font-size: 13.5pt;">Office of Personnel Management</span><span style="font-family: arial, sans-serif; font-size: 7.5pt;"><br />
</span></span></b>
<p><iframe width="560" height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0"></iframe></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">OPM implemented a comprehensive, in-house Mentoring Program in the Fall of 2011. The program focuses on traditional one-on-one parterships as well as offers Group Mentoring with OPM executives through "Fireside Chats." Through these mentoring partnerships, OPM employees nationwide gain career guidance, improve professional skills,&nbsp;obtain a better understanding of OPM as an organization, increase their networking with colleagues, and enhance their own career development. For more information, please contact the CILPG Mentoring Team at <a href="mailto:mentoring@opm.gov"><span style="color: windowtext;">mentoring@opm.gov</span></a>.</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
<br />
</span></b></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Department of Energy<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE&rsquo;s mentoring website contains resources for mentors and prot&eacute;g&eacute;s. Included in DOE&rsquo;s website are profile sheets and toolkits for both mentors and prot&eacute;g&eacute;s, and a general mentoring guide. For more information on the&nbsp;DOE Mentoring&nbsp;Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a>&nbsp;or refer to the <a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/DOE%20Mentoring%20Brochure.pdf">DOE Mentoring Brochure.<br />
</a></span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span><b><span style="font-family: arial, sans-serif; font-size: 10pt;">National Nuclear Security Administration:<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The National Nuclear Security Administration (NNSA), a component of DOE, has<b>&nbsp;</b>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to prot&eacute;g&eacute;s in NNSA facilities across the country. The program helps prot&eacute;g&eacute;s assess their needs, find mentors and schedule sessions. For more information on NNSA&rsquo;s program, contact&nbsp;Victoria Frank&nbsp;at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a>&nbsp;or refer to <a href="http://www.opm.gov/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING%20brochure%20(revised%20final).pdf">NNSA's Mentoring Brochure</a>.<br />
</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
Department of State and USAID<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program&rsquo;s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or prot&eacute;g&eacute;s. Foreign Service employees may participate only as mentors. Both mentors and prot&eacute;g&eacute;s complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and&nbsp;are required to attend a one-day mentor/prot&eacute;g&eacute; skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and prot&eacute;g&eacute;s meet for two to four hours per month. Each prot&eacute;g&eacute; completes a mentoring action plan, identifying three of their&nbsp;developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops,&nbsp;which&nbsp;focus&nbsp;on skill and career development.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one&rsquo;s career. </span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">For more information on State and USAID&rsquo;s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a>.<br />
</span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
<br />
</span><strong><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Environmental Protection Agency</span></strong><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Environmental Protection Agency (EPA) recently&nbsp;began a pilot cycle and has over 100 mentoring partnerships.&nbsp; Participants complete their applications and mentoring action plans online, where they can also access webcasts and library materials (e.g. articles of interest).&nbsp;For more information, please refer to the <a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/EPA%20mentoring%20brochure.pdf">EPA Mentoring Brochure</a>.</span><span style="font-family: arial, sans-serif; font-size: 10pt;"> <br />
<br />
</span><b><span style="text-decoration: underline;"></span></b></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">For more information on PBGC&rsquo;s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).<br />
</span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
<br />
<br />
</span><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Department of Labor<br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Office of Disability Employment Policy (ODEP):<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Department of Labor (DOL)-ODEP funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
</span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
<br />
National Institutes of Health<br />
<br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Federal Mentoring Roundtable:<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<b>.<br />
<br />
National Cancer Institute (NCI):<br />
</b>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work&nbsp;with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<b>Health and Human Services (HHS):</b><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are.&nbsp;The program also&nbsp;offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<b><br />
</b>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to&nbsp;<a href="http://www.govloop.com/"><span style="color: #800080;">GovLoop</span></a> and search for NIH-HHS Mentoring Program under Groups.</span></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 12pt;">Other Mentoring Groups:</span></b><b><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</span></p>
<ul style="list-style-type: disc;">
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <i>World's Largest Professional Network</i>; a popular social networking site for professionals.</span></li>
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a&nbsp;variety of&nbsp;professional articles and&nbsp;career advice.</span></li>
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </span></li>
</ul>
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<p style="margin: 0in 0in 6pt; padding: 0in; border: currentcolor;"><b><span style="color: black; font-family: arial, sans-serif; font-size: 13.5pt;">Discover Helpful Tips and Resources</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What other tools and resources including guides, articles and websites are available to me?)<br />
<br />
</span><b><span style="font-family: arial, sans-serif; font-size: 9pt;"><a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf">How to Build a Mentoring Program</a>:</span></b><span style="font-family: arial, sans-serif; font-size: 9pt;"><br />
A&nbsp;<a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see above - Stay Current).<br />
<br />
<b><a href="http://www.mentors-mmha.com/">The Manager&rsquo;s Mentors, Inc</a>:<br />
</b>The Manager&rsquo;s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization&rsquo;s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services.<br />
<br />
<b><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</b><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing.</span></p>]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring in Government</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2013-02-01T15:04:14.747-05:00</published>
    <updated>2013-02-01T15:04:14.747-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.<br />
<br />
Not all mentoring relationships are formed through formal programs. Informal mentoring programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which&nbsp;facilitate short-term mentoring relationships between a mentor and prot&eacute;g&eacute;. </span></p>
<ul style="list-style-type: disc;">
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Flash Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a &ldquo;one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.&rdquo; The concept was created by <a href="http://www.13l.org/"><span style="color: blue;">13L</span></a>, a group of mid-career Federal employees passionate about leadership and leadership development. </span></li>
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Speed Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a method for individuals to receive information from one or more mentors in a time-controlled environment.&nbsp;Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring. </span></li>
</ul>
<p><b><span style="font-family: arial, sans-serif; font-size: 10pt; text-decoration: underline;">Mentoring and Coaching in Government<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring, like Coaching, is a &lsquo;helping&rsquo; activity, which enables individuals to achieve their full potential. Distinct from mentoring, coaching is not based on the coach's subject matter expertise; rather it is based&nbsp;on the coach partnering with the coachee using established techniques and a thought-provoking and creative process to guide the coachee toward his/her goals without giving advice.</span></p>
<p>&nbsp;</p>
<div style="border-bottom: #888888 1pt solid; border-left: medium none; padding-bottom: 2pt; padding-left: 0in; padding-right: 0in; border-top: medium none; border-right: medium none; padding-top: 0in;">
<p style="padding-bottom: 0in; margin: 0in 0in 6pt; padding-left: 0in; padding-right: 0in;   padding-top: 0in;border: medium none;"><b><span style="font-family: arial, sans-serif; color: black; font-size: 13.5pt;">Solve Problems</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What are some mentoring resources available to me?) </span></p>
<p style="background: white;"><b><span style="font-family: arial, sans-serif; font-size: 10pt; text-decoration: underline;">Internet Resources</span></b> </p>
<ul style="list-style-type: disc;">
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">E-Mentoring</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"> is a mentoring relationship conducted via the Internet. E-mail can&nbsp;serve as the exclusive vehicle for mentors and prot&eacute;g&eacute;s to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the prot&eacute;g&eacute;. <a href="http://emissary.wm.edu/"><span style="color: blue;">The Electronic Emissary</span></a>&nbsp;and <a href="http://www.learnwell.org/"><span style="color: blue;">LearnWell eMentors</span></a> are some examples of organizations who match online mentors with prot&eacute;g&eacute;s. </span></li>
    <li><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Flash Mentoring and Speed Mentoring:<br />
    </span></b><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.flashmentoring.com/"><span style="color: blue;">http://www.flashmentoring.com/</span></a>&nbsp;is a&nbsp;website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><span style="color: blue;">Speed Mentoring Toolkit</span></a> that may be useful to agencies who want to host a speed mentoring event for their employees. </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;">For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx"><span style="color: blue;">Leadership Development and Training</span></a> website. </span></li>
</ul>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Agencies within the&nbsp;Federal Government even has business-to-business mentoring programs. Some examples include:</span></p>
<ul style="list-style-type: disc;">
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html"><span style="color: blue;">Small Business Administration 8(a) Business Development Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank"><span style="color: blue;">Department of Defense Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
    <li><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://osbp.nasa.gov/mentor.html" target="_blank"><span style="color: blue;">NASA Office of Small Business Programs Mentor-Prot&eacute;g&eacute; Program</span></a>&nbsp; </span></li>
</ul>
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<p style="padding-bottom: 0in; margin: 0in 0in 6pt; padding-left: 0in; padding-right: 0in;   padding-top: 0in;border: medium none;"><b><span style="font-family: arial, sans-serif; color: black; font-size: 13.5pt;">Stay Current</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What can I learn to help me refresh my knowledge base and add value?) </span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">Mentoring is instrumental to maximize learning and development. The&nbsp;<a href="http://www.opm.gov/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf"><span style="color: blue;">OPM Best Practices: Mentoring</span></a>&nbsp;document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The&nbsp;U.S.&nbsp;Patent and Trademark Office has also created a&nbsp;<a href="http://www.opm.gov/Wiki/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf"><span style="color: blue;">Mentoring Program Toolkit</span></a> that can be useful in developing a mentoring program. The American Management Association&rsquo;s document&nbsp;<span style="color: blue; text-decoration: underline;">Coaching: A Global Study of Successful Practices 1</span>&nbsp;explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees&rsquo; individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">A number of agencies have implemented successful mentoring programs. Here are some examples:</span></p>
<b><span style="text-decoration: underline;"><span style="font-family: arial, sans-serif; font-size: 13.5pt;">Office of Personnel Management</span><span style="font-family: arial, sans-serif; font-size: 7.5pt;"><br />
</span></span></b>
<p><iframe width="560" height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0"></iframe></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">On February 14th, 2013, OPM&rsquo;s Center for Innovative Learning &amp; Professional Growth (CILPG) will officially launch its in-house Mentoring Program. Through these mentoring partnerships, OPM employees nationwide will gain career guidance, improve professional skills,&nbsp;obtain a better understanding of OPM as an organization, increase their networking with colleagues, and enhance their own career development. Currently, only applications for mentors are being accepted, and interested participants can sign up before the February 15th deadline by clicking on the following link:&nbsp; <span style="text-decoration: underline;"><a href="https://www.mentoringconnection.com/Secure/Signup2.asp?Source=True&amp;Client_ID=352&amp;Group_ID=OPM" target="_blank"><span style="color: windowtext;">TheMentoringConnection</span></a></span>. For more information, please contact the CILPG Mentoring Team at <a href="mailto:mentoring@opm.gov"><span style="color: windowtext;">mentoring@opm.gov</span></a>.</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
<br />
</span></b></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Department of Energy<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE&rsquo;s mentoring website contains resources for mentors and prot&eacute;g&eacute;s. Included in DOE&rsquo;s website are profile sheets and toolkits for both mentors and prot&eacute;g&eacute;s, and a general mentoring guide. For more information on the&nbsp;DOE Mentoring&nbsp;Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a>&nbsp;or refer to the <a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/DOE%20Mentoring%20Brochure.pdf">DOE Mentoring Brochure.<br />
</a></span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span><b><span style="font-family: arial, sans-serif; font-size: 10pt;">National Nuclear Security Administration:<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The National Nuclear Security Administration (NNSA), a component of DOE, has<b>&nbsp;</b>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to prot&eacute;g&eacute;s in NNSA facilities across the country. The program helps prot&eacute;g&eacute;s assess their needs, find mentors and schedule sessions. For more information on NNSA&rsquo;s program, contact&nbsp;Victoria Frank&nbsp;at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a>&nbsp;or refer to <a href="http://www.opm.gov/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING%20brochure%20(revised%20final).pdf">NNSA's Mentoring Brochure</a>.<br />
</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
Department of State and USAID<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program&rsquo;s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or prot&eacute;g&eacute;s. Foreign Service employees may participate only as mentors. Both mentors and prot&eacute;g&eacute;s complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and&nbsp;are required to attend a one-day mentor/prot&eacute;g&eacute; skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and prot&eacute;g&eacute;s meet for two to four hours per month. Each prot&eacute;g&eacute; completes a mentoring action plan, identifying three of their&nbsp;developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops,&nbsp;which&nbsp;focus&nbsp;on skill and career development.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one&rsquo;s career. </span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">For more information on State and USAID&rsquo;s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a>.<br />
</span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
<br />
</span><strong><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Environmental Protection Agency</span></strong><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Environmental Protection Agency (EPA) recently&nbsp;began a pilot cycle and has over 100 mentoring partnerships.&nbsp; Participants complete their applications and mentoring action plans online, where they can also access webcasts and library materials (e.g. articles of interest).&nbsp;For more information, please refer to the <a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/EPA%20mentoring%20brochure.pdf">EPA Mentoring Brochure</a>.</span><span style="font-family: arial, sans-serif; font-size: 10pt;"> <br />
<br />
</span><b><span style="text-decoration: underline;"></span></b></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</span></p>
<p><span style="font-family: arial, sans-serif; font-size: 10pt;">For more information on PBGC&rsquo;s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).<br />
</span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
<br />
<br />
</span><b><span style="font-family: arial, sans-serif; color: black; font-size: 13.5pt; text-decoration: underline;">Department of Labor<br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 10pt;">Office of Disability Employment Policy (ODEP):<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Department of Labor (DOL)-ODEP funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
</span><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span><b><span style="font-family: arial, sans-serif; font-size: 13.5pt; text-decoration: underline;"><br />
<br />
National Institutes of Health<br />
<br />
</span></b><b><span style="font-family: arial, sans-serif; font-size: 10pt;">The Federal Mentoring Roundtable:<br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<b>.<br />
<br />
National Cancer Institute (NCI):<br />
</b>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work&nbsp;with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<b>Health and Human Services (HHS):</b><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are.&nbsp;The program also&nbsp;offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<b><br />
</b>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to&nbsp;<a href="http://www.govloop.com/"><span style="color: #800080;">GovLoop</span></a> and search for NIH-HHS Mentoring Program under Groups.</span></p>
<p><b><span style="font-family: arial, sans-serif; font-size: 12pt;">Other Mentoring Groups:</span></b><b><span style="font-family: arial, sans-serif; font-size: 8.5pt;"><br />
</span></b><span style="font-family: arial, sans-serif; font-size: 10pt;">In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</span></p>
<ul style="list-style-type: disc;">
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <i>World's Largest Professional Network</i>; a popular social networking site for professionals.</span></li>
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a&nbsp;variety of&nbsp;professional articles and&nbsp;career advice.</span></li>
    <li style="background: white;"><span style="font-family: arial, sans-serif; font-size: 10pt;"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </span></li>
</ul>
<div style="border-bottom: #888888 1pt solid; border-left: medium none; padding-bottom: 2pt; padding-left: 0in; padding-right: 0in; border-top: medium none; border-right: medium none; padding-top: 0in;">
<p style="padding-bottom: 0in; margin: 0in 0in 6pt; padding-left: 0in; padding-right: 0in;   padding-top: 0in;border: medium none;"><b><span style="font-family: arial, sans-serif; color: black; font-size: 13.5pt;">Discover Helpful Tips and Resources</span></b><b> </b></p>
</div>
<p><span style="font-family: arial, sans-serif; font-size: 8.5pt;">(What other tools and resources including guides, articles and websites are available to me?)<br />
<br />
</span><b><span style="font-family: arial, sans-serif; font-size: 9pt;"><a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf">How to Build a Mentoring Program</a>:</span></b><span style="font-family: arial, sans-serif; font-size: 9pt;"><br />
A&nbsp;<a href="http://www.opm.gov/WIKI/uploads/docs/Wiki/OPM/training/Mentoring%20Toolkit%203-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see above - Stay Current).<br />
<br />
<b><a href="http://www.mentors-mmha.com/">The Manager&rsquo;s Mentors, Inc</a>:<br />
</b>The Manager&rsquo;s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization&rsquo;s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services.<br />
<br />
<b><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</b><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing.</span></p>]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring in Government</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2013-01-10T15:50:51.097-05:00</published>
    <updated>2013-01-10T15:50:51.097-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.<br />
<br />
Not all mentoring relationships are formed through formal programs. Informal mentoring programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.
<ul>
    <li><strong>Flash Mentoring</strong> is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. </li>
    <li><strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring.</li>
</ul>
<div>
<div><strong><span style="text-decoration: underline;">Mentoring and Coaching in Government<br />
</span></strong>Mentoring, like Coaching, is a ‘helping’ activity, which enables individuals to achieve their full potential. Distinct from mentoring, coaching is not based on the coach's subject matter expertise; rather it is based on the coach partnering with the coachee using established techniques and a thought-provoking and creative process to guide the coachee toward his/her goals without giving advice.</div>
</div>
<div><span class="text1"><br />
</span></div>
<h3 class="separator"><span style="font-size: 18px;">Solve Problems</span></h3>
<p>(What are some mentoring resources available to me?) </p>
<p style="background-color: white;"><strong><span style="text-decoration: underline;">Internet Resources</span><br />
</strong></p>
<ul>
    <li><strong>E-Mentoring</strong> is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés. </li>
    <li><strong>Flash Mentoring and Speed Mentoring:<br />
    </strong><a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees. </li>
    <li>For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website. </li>
</ul>
<p>Agencies within the Federal Government even has business-to-business mentoring programs. Some examples include:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a>  </li>
</ul>
<h3 class="separator"><span style="font-size: 18px;">Stay Current</span></h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<p><strong><span style="font-size: 18px; text-decoration: underline;">Office of Personnel Management<span style="font-size: 10px;"><br />
</span><br />
</span></strong><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<p class="default"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Energy<br />
</span></strong>The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> or refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.<br />
</a><br />
<strong>National Nuclear Security Administration:<br />
</strong>The National Nuclear Security Administration (NNSA), a component of DOE, has<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a> or refer to <a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure</a>.<br />
<span style="font-size: 18px;"><strong><span style="text-decoration: underline;"><br />
Department of State and USAID<br />
</span></strong></span>The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a>.<br />
<br />
<br />
<span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Environmental Protection Agency<br />
</span></strong></span>The Enviornment Protection Agency (EPA) recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online, where they can also access webcasts and library materials (e.g. articles of interest). For more information, please refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA Mentoring Brochure</a>.<br />
<br />
<br />
<strong><span style="font-size: 18px; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></strong>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).<br />
<br />
<br />
<br />
<span style="color: #000000; font-size: 10pt;"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Labor<br />
</span></strong></span><strong><br />
Office of Disability Employment Policy (ODEP):<br />
</strong>The Department of Labor (DOL)-ODEP funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
<br />
<strong><span style="font-size: 18px; text-decoration: underline;"><br />
<br />
National Institutes of Health<br />
<br />
</span>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<strong>.<br />
<br />
National Cancer Institute (NCI):<br />
</strong>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<strong>Health and Human Services (HHS):</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<strong><br />
</strong>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p>
<p><strong><span style="font-size: 16px;">Other Mentoring Groups:</span><br />
</strong>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice.</div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </div>
    </li>
</ul>
<h3 class="separator"><span style="font-size: 18px;">Discover Helpful Tips and Resources</span></h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<br />
<strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program</a>:</strong><br />
A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see above - Stay Current).<br />
<br />
<strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services.<br />
<br />
<strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing.
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring in Government</title>
    <summary type="html"><![CDATA[Page edited by . <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2013-01-07T16:21:23.413-05:00</published>
    <updated>2013-01-07T16:21:23.413-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name />
    </author>
    <content type="html"><![CDATA[Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.<br /><br />Not all mentoring relationships are formed through formal programs. Informal mentoring programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.<ul>    <li><strong>Flash Mentoring</strong> is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. </li>    <li><strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring.</li></ul><div><div><strong><span style="text-decoration: underline;">Mentoring and Coaching in Government</span></strong></div><div>Mentoring, like coaching, is a ‘helping’ activity. Individually or together as part of a package of personal development, they enable individuals to achieve their full potential.<span> </span>Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive.</div></div><div><span class="text1"><br /></span></div><h3 class="separator"><span style="font-size: 18px;">Solve Problems</span></h3><p>(What are some mentoring resources available to me?) </p><p style="background-color: white;"><strong><span style="text-decoration: underline;">Internet Resources</span><br /></strong></p><ul>    <li><strong>E-Mentoring</strong> is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés. </li>    <li><strong>Flash Mentoring and Speed Mentoring:<br />    </strong><a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees. </li>    <li>For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website. </li></ul><p>Agencies within the Federal Government even has business-to-business mentoring programs. Some examples include:</p><ul>    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a>  </li></ul><h3 class="separator"><span style="font-size: 18px;">Stay Current</span></h3><p>(What can I learn to help me refresh my knowledge base and add value?) </p><p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p><p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p><p><strong><span style="text-decoration: underline; font-size: 18px;">Office of Personnel Management<br /><br /></span></strong><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p><p class="default"><strong><span style="text-decoration: underline; font-size: 18px;">Department of Energy<br /></span></strong>The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> or refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.<br /></a><br /><strong>National Nuclear Security Administration:<br /></strong>The National Nuclear Security Administration (NNSA), a component of DOE, has<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a> or refer to <a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure</a>.<br /><span style="font-size: 18px;"><strong><span style="text-decoration: underline;"><br />Department of State and USAID<br /></span></strong></span>The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br /><br />Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p><p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p><p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a>.<br /><br /><br /><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Environmental Protection Agency<br /></span></strong></span>The Enviornment Protection Agency (EPA) recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online, where they can also access webcasts and library materials (e.g. articles of interest). For more information, please refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA Mentoring Brochure</a>.<br /><br /><br /><strong><span style="text-decoration: underline; font-size: 18px;">Pension Benefit Guaranty Corporation<br /></span></strong>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p><p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p><p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).<br /><br /><br /><br /><span style="font-size: 10pt; color: #000000;"><strong><span style="text-decoration: underline; font-size: 18px;">Department of Labor<br /></span></strong></span><strong><br />Office of Disability Employment Policy (ODEP):<br /></strong>The Department of Labor (DOL)-ODEP funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br /><br /><strong><span style="text-decoration: underline; font-size: 18px;"><br /><br />National Institutes of Health<br /><br /></span>The Federal Mentoring Roundtable:<br /></strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<strong>.<br /><br />National Cancer Institute (NCI):<br /></strong>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br /><br /><strong>Health and Human Services (HHS):</strong><br />The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br /><strong><br /></strong>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p><p><strong><span style="font-size: 16px;">Other Mentoring Groups:</span><br /></strong>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br /><br />Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p><ul>    <li>    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>    </li>    <li>    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice.</div>    </li>    <li>    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </div>    </li></ul><h3 class="separator"><span style="font-size: 18px;">Discover Helpful Tips and Resources</span></h3>(What other tools and resources including guides, articles and websites are available to me?)<br /><br /><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program</a>:</strong><br />A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see above - Stay Current).<br /><br /><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br /></strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services.<br /><br /><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing.]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring in Government</title>
    <summary type="html"><![CDATA[Page edited by . <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2013-01-07T13:42:30.507-05:00</published>
    <updated>2013-01-07T13:42:30.507-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name />
    </author>
    <content type="html"><![CDATA[Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.<br /><br />Not all mentoring relationships are formed through formal programs. Informal mentoring programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.<ul>    <li><strong>Flash Mentoring</strong> is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. </li>    <li><strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring.</li></ul><div><strong><span style="text-decoration: underline;">Mentoring and Coaching in Government</span></strong></div><div>Mentoring and Coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.</div><div><span class="text1"><br /></span></div><h3 class="separator"><span style="font-size: 18px;">Solve Problems</span></h3><p>(What are some mentoring resources available to me?) </p><p style="background-color: white;"><strong><span style="text-decoration: underline;">Internet Resources</span><br /></strong></p><ul>    <li><strong>E-Mentoring</strong> is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés. </li>    <li><strong>Flash Mentoring and Speed Mentoring:<br />    </strong><a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees. </li>    <li>For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website. </li></ul><p>Agencies within the Federal Government even has business-to-business mentoring programs. Some examples include:</p><ul>    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a>  </li></ul><h3 class="separator"><span style="font-size: 18px;">Stay Current</span></h3><p>(What can I learn to help me refresh my knowledge base and add value?) </p><p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p><p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p><p><strong><span style="text-decoration: underline; font-size: 18px;">Office of Personnel Management<br /><br /></span></strong><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p><p class="default"><strong><span style="text-decoration: underline; font-size: 18px;">Department of Energy<br /></span></strong>The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> or refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.<br /></a><br /><strong>National Nuclear Security Administration:<br /></strong>The National Nuclear Security Administration (NNSA), a component of DOE, has<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a> or refer to <a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure</a>.<br /><span style="font-size: 18px;"><strong><span style="text-decoration: underline;"><br />Department of State and USAID<br /></span></strong></span>The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br /><br />Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p><p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p><p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a>.<br /><br /><br /><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Environmental Protection Agency<br /></span></strong></span>The Enviornment Protection Agency (EPA) recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online, where they can also access webcasts and library materials (e.g. articles of interest). For more information, please refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA Mentoring Brochure</a>.<br /><br /><br /><strong><span style="text-decoration: underline; font-size: 18px;">Pension Benefit Guaranty Corporation<br /></span></strong>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p><p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p><p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).<br /><br /><br /><br /><span style="font-size: 10pt; color: #000000;"><strong><span style="text-decoration: underline; font-size: 18px;">Department of Labor<br /></span></strong></span><strong><br />Office of Disability Employment Policy (ODEP):<br /></strong>The Department of Labor (DOL)-ODEP funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br /><br /><strong><span style="text-decoration: underline; font-size: 18px;"><br /><br />National Institutes of Health<br /><br /></span>The Federal Mentoring Roundtable:<br /></strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<strong>.<br /><br />National Cancer Institute (NCI):<br /></strong>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br /><br /><strong>Health and Human Services (HHS):</strong><br />The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br /><strong><br /></strong>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p><p><strong><span style="font-size: 16px;">Other Mentoring Groups:</span><br /></strong>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br /><br />Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p><ul>    <li>    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>    </li>    <li>    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice.</div>    </li>    <li>    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </div>    </li></ul><h3 class="separator"><span style="font-size: 18px;">Discover Helpful Tips and Resources</span></h3>(What other tools and resources including guides, articles and websites are available to me?)<br /><br /><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program</a>:</strong><br />A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see above - Stay Current).<br /><br /><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br /></strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services.<br /><br /><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing.]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring in Government</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-12-31T08:25:44.150-05:00</published>
    <updated>2012-12-31T08:25:44.150-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.<br /><br />Not all mentoring relationships are formed through formal programs. Informal mentoring programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.<ul>    <li><strong>Flash Mentoring</strong> is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. </li>    <li><strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring. </li></ul><h3 class="separator"><span style="font-size: 18px;">Solve Problems</span></h3><p>(What are some mentoring resources available to me?) </p><p style="background-color: white;"><strong><span style="text-decoration: underline;">Internet Resources<br /></span><br /></strong></p><ul>    <li><strong>E-Mentoring</strong> is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés. </li>    <li><strong>Flash Mentoring and Speed Mentoring:<br />    </strong><a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees. </li>    <li>For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website. </li></ul><p>Agencies within the Federal Government even has business-to-business mentoring programs. Some examples include:</p><ul>    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a>  </li></ul><h3 class="separator"><span style="font-size: 18px;">Stay Current</span></h3><p>(What can I learn to help me refresh my knowledge base and add value?) </p><p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p><p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p><p><strong><span style="text-decoration: underline; font-size: 18px;">Office of Personnel Management<br /><br /></span></strong><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p><p class="default"><strong><span style="text-decoration: underline; font-size: 18px;">Department of Energy<br /></span></strong>The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> or refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.<br /></a><br /><strong>National Nuclear Security Administration:<br /></strong>The National Nuclear Security Administration (NNSA), a component of DOE, has<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a> or refer to <a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure</a>.<br /><span style="font-size: 18px;"><strong><span style="text-decoration: underline;"><br />Department of State and USAID<br /></span></strong></span>The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br /><br />Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p><p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p><p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a>.<br /><br /><br /><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Environmental Protection Agency<br /></span></strong></span>The Enviornment Protection Agency (EPA) recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online, where they can also access webcasts and library materials (e.g. articles of interest). For more information, please refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA Mentoring Brochure</a>.<br /><br /><br /><strong><span style="text-decoration: underline; font-size: 18px;">Pension Benefit Guaranty Corporation<br /></span></strong>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p><p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p><p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).<br /><br /><br /><br /><span style="font-size: 10pt; color: #000000;"><strong><span style="text-decoration: underline; font-size: 18px;">Department of Labor<br /></span></strong></span><strong><br />Office of Disability Employment Policy (ODEP):<br /></strong>The Department of Labor (DOL)-ODEP funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br /><br /><strong><span style="text-decoration: underline; font-size: 18px;"><br /><br />National Institutes of Health<br /><br /></span>The Federal Mentoring Roundtable:<br /></strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<strong>.<br /><br />National Cancer Institute (NCI):<br /></strong>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br /><br /><strong>Health and Human Services (HHS):</strong><br />The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br /><strong><br /></strong>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p><p><strong><span style="font-size: 16px;">Other Mentoring Groups:</span><br /></strong>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br /><br />Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p><ul>    <li>    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>    </li>    <li>    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice.</div>    </li>    <li>    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </div>    </li></ul><h3 class="separator"><span style="font-size: 18px;">Discover Helpful Tips and Resources</span></h3>(What other tools and resources including guides, articles and websites are available to me?)<br /><br /><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program</a>:</strong><br />A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see above - Stay Current).<br /><br /><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br /></strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services.<br /><br /><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing.]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring in Government</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-12-21T13:58:31.110-05:00</published>
    <updated>2012-12-21T13:58:31.110-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.<br />
<br />
Not all mentoring relationships are formed through formal programs. Informal mentoring programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.
<ul>
    <li><strong>Flash Mentoring</strong> is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. </li>
    <li><strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring. </li>
</ul>
<h3 class="separator"><span style="font-size: 18px;">Solve Problems</span></h3>
<p>(What are some mentoring resources available to me?) </p>
<p style="background-color: white;"><strong><span style="text-decoration: underline;">Internet Resources<br />
</span><br />
</strong></p>
<ul>
    <li><strong>E-Mentoring</strong> is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés. </li>
    <li><strong>Flash Mentoring and Speed Mentoring:<br />
    </strong><a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees. </li>
    <li>For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website. </li>
</ul>
<p>Agencies within the Federal Government even has business-to-business mentoring programs. Some examples include:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a>  </li>
</ul>
<h3 class="separator"><span style="font-size: 18px;">Stay Current</span></h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<p><strong><span style="font-size: 18px; text-decoration: underline;">Office of Personnel Management<br />
<br />
</span></strong><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<p class="default"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Energy<br />
</span></strong>The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> or refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.<br />
</a><br />
<strong>National Nuclear Security Administration:<br />
</strong>The National Nuclear Security Administration (NNSA), a component of DOE, has<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a> or refer to <a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure</a>.<br />
<span style="font-size: 18px;"><strong><span style="text-decoration: underline;"><br />
Department of State and USAID<br />
</span></strong></span>The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a>.<br />
<br />
<br />
<span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Environmental Protection Agency<br />
</span></strong></span>The Enviornment Protection Agency (EPA) recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online, where they can also access webcasts and library materials (e.g. articles of interest). For more information, please refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA Mentoring Brochure</a>.<br />
<br />
<br />
<strong><span style="font-size: 18px; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></strong>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).<br />
<br />
<br />
<br />
<span style="color: #000000; font-size: 10pt;"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Labor<br />
</span></strong></span><strong><br />
Office of Disability Employment Policy (ODEP):<br />
</strong>The Department of Labor (DOL)-ODEP funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
<br />
<strong><span style="font-size: 18px; text-decoration: underline;"><br />
<br />
National Institutes of Health<br />
<br />
</span>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<strong>.<br />
<br />
National Cancer Institute (NCI):<br />
</strong>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<strong>Health and Human Services (HHS):</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<strong><br />
</strong>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p>
<p><strong>Other Mentoring Groups:<br />
</strong>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice.</div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </div>
    </li>
</ul>
<h3 class="separator"><span style="font-size: 18px;">Discover Helpful Tips and Resources</span></h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<br />
<strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program</a>:</strong><br />
A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see above - Stay Current).<br />
<br />
<strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services.<br />
<br />
<strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing.  
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring in Government</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-12-21T13:55:49.373-05:00</published>
    <updated>2012-12-21T13:55:49.373-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.
<p style="margin-right: 0px;" dir="ltr">Not all mentoring relationships are formed through formal programs. Informal mentoring programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.</p>
<ul>
    <li><strong>Flash Mentoring</strong> is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. </li>
    <li><strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring.</li>
</ul>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring resources available to me?) </p>
<p style="background-color: white;"><strong><span style="text-decoration: underline;">Internet Resources<br />
</span><br />
</strong></p>
<ul>
    <li><strong>E-Mentoring</strong> is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés. </li>
    <li><strong>Flash Mentoring and Speed Mentoring:<br />
    </strong><a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees. </li>
    <li>For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website. </li>
</ul>
<p> </p>
<p>Agencies within the Federal Government even has business-to-business mentoring programs. Some examples include:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a>  </li>
</ul>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<p><strong><span style="font-size: 18px; text-decoration: underline;">Office of Personnel Management<br />
<br />
</span></strong><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<p class="default"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Energy<br />
</span></strong>The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> or refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.<br />
</a><br />
<strong>National Nuclear Security Administration:<br />
</strong>The National Nuclear Security Administration (NNSA), a component of DOE, has<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a> or refer to <a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure</a>.<br />
<span style="font-size: 18px;"><strong><span style="text-decoration: underline;"><br />
Department of State and U.S. Agency for International Development<br />
</span></strong></span>The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a>.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Environmental Protection Agency<br />
</span></strong></span>The Enviornment Protection Agency (EPA) recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online, where they can also access webcasts and library materials (e.g. articles of interest). For more information, please refer to the <a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA Mentoring Brochure</a>.<br />
<br />
<strong><span style="font-size: 18px; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></strong>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).</p>
<p><span style="color: #000000; font-size: 10pt;"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Labor<br />
</span></strong></span><strong><br />
Office of Disability Employment Policy (ODEP):<br />
</strong>The Department of Labor (DOL)-ODEP funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
<br />
<br />
<strong><span style="font-size: 18px; text-decoration: underline;">National Institutes of Health<br />
<br />
</span>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<strong>.<br />
<br />
National Cancer Institute (NCI):<br />
</strong>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<strong>Health and Human Services (HHS):</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<strong><br />
</strong>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p>
<p><strong>Other Mentoring Groups:<br />
</strong>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice.</div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<br />
<strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program</a>:</strong><br />
A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see above - Stay Current).<br />
<br />
<strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services.<br />
<br />
<strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing.  
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-12-21T13:25:26.320-05:00</published>
    <updated>2012-12-21T13:25:26.320-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.
<p style="margin-right: 0px;" dir="ltr">Not all mentoring relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.</p>
<ul>
    <li><strong>Flash Mentoring</strong> is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. </li>
    <li><strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring. </li>
</ul>
<p> </p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring resources available to me?) </p>
<p style="background-color: white;"><strong><span style="text-decoration: underline;">Internet Resources<br />
</span><br />
</strong></p>
<ul>
    <li><strong>E-Mentoring</strong> is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés. </li>
    <li><strong>Flash Mentoring and Speed Mentoring:<br />
    </strong><a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees. </li>
    <li>For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website. </li>
</ul>
<p> </p>
<p>Agencies within the Federal Government even has business-to-business mentoring programs. Some examples include:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a>  </li>
</ul>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<p><strong><span style="font-size: 18px; text-decoration: underline;">Office of Personnel Management</span></strong><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<p class="default"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Energy<br />
</span></strong>The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a><strong><span style="text-decoration: underline;"><br />
<br />
National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE, has<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<p class="default"><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Department of State and U.S. Agency for International Development<br />
</span></strong></span>The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<p style="margin: 0in 0in 0pt;"><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Environmental Protection Agency<br />
</span></strong></span>The Enviornment Protection Agency (EPA) recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf"><br />
EPA Mentoring Brochure</a></p>
<p><strong><span style="font-size: 18px; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></strong>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).</p>
<p><span style="color: #000000; font-size: 10pt;"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Labor<br />
</span></strong></span>The U.S. Department of Labor <strong>Office of Disability Employment Policy (ODEP)</strong> funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
<br />
<br />
<strong><span style="font-size: 18px; text-decoration: underline;">National Institutes of Health<br />
<br />
</span>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<strong>.<br />
<br />
National Cancer Institute (NCI):<br />
</strong>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<strong>Health and Human Services (HHS):</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<strong><br />
</strong>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p>
<p><strong>Other Mentoring Groups:<br />
</strong>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice.</div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<br />
<strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see Stay Current).<br />
<br />
<strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services.<br />
<br />
<strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. 
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-12-21T13:24:02.057-05:00</published>
    <updated>2012-12-21T13:24:02.057-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.
<p style="margin-right: 0px;" dir="ltr">Not all mentoring relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.</p>
<ul>
    <li><strong>Flash Mentoring</strong> is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. </li>
    <li><strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring. </li>
</ul>
<p> </p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring resources available to me?) </p>
<p style="background-color: white;"><strong><span style="text-decoration: underline;">Internet Resources<br />
</span><br />
</strong></p>
<ul>
    <li><strong>E-Mentoring</strong> is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés. </li>
    <li><strong>Flash Mentoring and Speed Mentoring:<br />
    </strong><a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees. </li>
    <li>For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website. </li>
</ul>
<p> </p>
<p>Agencies within the Federal Government even has business-to-business mentoring programs. Some examples include:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a>  </li>
</ul>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<p><strong><span style="font-size: 18px; text-decoration: underline;">Office of Personnel Management</span></strong><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<p class="default"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Energy<br />
</span></strong>The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a><strong><span style="text-decoration: underline;"><br />
<br />
National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE, has<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<p class="default"><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Department of State and U.S. Agency for International Development<br />
</span></strong></span>The U.S. Department of State (State) and the United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<p style="margin: 0in 0in 0pt;"><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Environmental Protection Agency<br />
</span></strong></span>The Enviornment Protection Agency (EPA) recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf"><br />
EPA Mentoring Brochure</a></p>
<p><strong><span style="font-size: 18px; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></strong>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).</p>
<p><span style="color: #000000; font-size: 10pt;"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Labor<br />
</span></strong></span>The U.S. Department of Labor <strong>Office of Disability Employment Policy (ODEP)</strong> funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
<br />
<br />
<strong><span style="font-size: 18px; text-decoration: underline;">National Institutes of Health<br />
<br />
</span>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<strong>.<br />
<br />
National Cancer Institute (NCI):<br />
</strong>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<strong>Health and Human Services (HHS):</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<strong><br />
</strong>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p>
<p><strong>Other Mentoring Groups:<br />
</strong>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.theworkbuzz.com/">The Work Buzz</a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice.</div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meetup</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<br />
<strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see Stay Current).
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-12-21T13:13:49.577-05:00</published>
    <updated>2012-12-21T13:13:49.577-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.
<p style="margin-right: 0px;" dir="ltr">Not all mentoring relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.</p>
<ul>
    <li><strong>Flash Mentoring</strong> is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. </li>
    <li><strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring. </li>
</ul>
<p> </p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring resources available to me?) </p>
<p style="background-color: white;"><strong><span style="text-decoration: underline;">Internet Resources<br />
</span><br />
</strong></p>
<ul>
    <li><strong>E-Mentoring</strong> is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés. </li>
    <li><strong>Flash Mentoring and Speed Mentoring:<br />
    </strong><a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees. </li>
    <li>For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website. </li>
</ul>
<p>&nbsp;</p>
<p>Agencies within the Federal Government even has business-to-business mentoring programs. Some examples include:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a>  </li>
</ul>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="text-decoration: underline;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<p class="default"><strong><span style="font-size: 18px; text-decoration: underline;">U.S. Department of Energy<br />
</span></strong>The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a><strong><span style="text-decoration: underline;"><br />
<br />
National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<p class="default"><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">U.S. Department of State and United States Agency for International Development<br />
</span></strong></span>The U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<p style="margin: 0in 0in 0pt;"><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Environmental Protection Agency<br />
</span></strong></span>EPA recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf"><br />
EPA Mentoring Brochure</a></p>
<p><strong><span style="font-size: 18px; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></strong>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).</p>
<p><span style="color: #000000; font-size: 10pt;"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Labor<br />
</span></strong></span>The DOL <strong>Office of Disability Employment Policy (ODEP)</strong> funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
<br />
<br />
<strong><span style="font-size: 18px; text-decoration: underline;">National Institutes of Health<br />
<br />
</span>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<strong>.<br />
<br />
National Cancer Institute (NCI):<br />
</strong>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<strong>Health and Human Services (HHS):</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<strong><br />
</strong>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p>
<p><strong>Other Mentoring Groups:<br />
</strong>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>
    </li>
    <li><a href="http://www.theworkbuzz.com/">
    <div style="background-color: white;" class="NormalWeb2">The Work Buzz: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice. </div>
    </a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice.  </li>
    <li><a href="http://www.meetup.com/">Meet-up</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see Stay Current). </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-12-21T13:13:03.910-05:00</published>
    <updated>2012-12-21T13:13:03.910-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.
<p style="margin-right: 0px;" dir="ltr">Not all mentoring relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.</p>
<ul>
    <li><strong>Flash Mentoring</strong> is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. </li>
    <li><strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring. </li>
</ul>
<p>&nbsp;</p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring resources available to me?) </p>
<p style="background-color: white;"><strong><span style="text-decoration: underline;">Internet Resources<br />
</span><br />
<ul>
    <li>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés.</li>
    <li><strong>Flash Mentoring and Speed Mentoring</strong>:<br />
    <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees.</li>
    <li>For those interested in learning how to mentor, the Office Of Personnel Management also offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</li>
</ul>
</strong></p>
<p>Agencies within the Federal Government even has business-to-business mentoring programs. Some examples include:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a>  </li>
</ul>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="text-decoration: underline;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<p class="default"><strong><span style="font-size: 18px; text-decoration: underline;">U.S. Department of Energy<br />
</span></strong>The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a><strong><span style="text-decoration: underline;"><br />
<br />
National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<p class="default"><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">U.S. Department of State and United States Agency for International Development<br />
</span></strong></span>The U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<p style="margin: 0in 0in 0pt;"><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Environmental Protection Agency<br />
</span></strong></span>EPA recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf"><br />
EPA Mentoring Brochure</a></p>
<p><strong><span style="font-size: 18px; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></strong>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).</p>
<p><span style="color: #000000; font-size: 10pt;"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Labor<br />
</span></strong></span>The DOL <strong>Office of Disability Employment Policy (ODEP)</strong> funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
<br />
<br />
<strong><span style="font-size: 18px; text-decoration: underline;">National Institutes of Health<br />
<br />
</span>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<strong>.<br />
<br />
National Cancer Institute (NCI):<br />
</strong>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<strong>Health and Human Services (HHS):</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<strong><br />
</strong>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p>
<p><strong>Other Mentoring Groups:<br />
</strong>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>
    </li>
    <li><a href="http://www.theworkbuzz.com/">
    <div style="background-color: white;" class="NormalWeb2">The Work Buzz: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice. </div>
    </a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice.  </li>
    <li><a href="http://www.meetup.com/">Meet-up</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see Stay Current). </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-12-21T13:08:28.370-05:00</published>
    <updated>2012-12-21T13:08:28.370-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.
<p style="margin-right: 0px;" dir="ltr">Not all mentoring relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.<br />
<strong>
<ul>
    <li>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development.</li>
    <li><strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring.</li>
</ul>
</strong></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p><strong>E-Mentoring</strong> is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés.</p>
<p>The Federal Government even has business-to-business mentoring programs. Some examples include:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a>  </li>
</ul>
<p>Flash Mentoring and Speed Mentoring:<br />
<a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs.<br />
<br />
The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool that assists agencies in creating a business case for mentoring by outlining critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="text-decoration: underline;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<p class="default"><strong><span style="font-size: 18px; text-decoration: underline;">U.S. Department of Energy<br />
</span></strong>The U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a><strong><span style="text-decoration: underline;"><br />
<br />
National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<p class="default"><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">U.S. Department of State and United States Agency for International Development<br />
</span></strong></span>The U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<p style="margin: 0in 0in 0pt;"><span style="font-size: 18px;"><strong><span style="text-decoration: underline;">Environmental Protection Agency<br />
</span></strong></span>EPA recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf"><br />
EPA Mentoring Brochure</a></p>
<p><strong><span style="font-size: 18px; text-decoration: underline;">Pension Benefit Guaranty Corporation<br />
</span></strong>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov">clay.barbara@pbgc.gov</a>; 202.326.4110 (ext. 3182).</p>
<p><span style="color: black; font-size: 10pt;"><strong><span style="font-size: 18px; text-decoration: underline;">Department of Labor<br />
</span></strong></span>The DOL <strong>Office of Disability Employment Policy (ODEP)</strong> funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click <a href="http://www.askearn.org/fed-fwm.cfm">here</a>.<br />
<br />
<br />
<strong><span style="font-size: 18px; text-decoration: underline;">National Institutes of Health<br />
<br />
</span>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov<strong>.<br />
<br />
National Cancer Institute (NCI):<br />
</strong>Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:atnciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<strong>Health and Human Services (HHS):</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<strong><br />
</strong>The NIH-HHS Mentoring Program also has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p>
<p><strong>Other Mentoring Groups:<br />
</strong>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>
    </li>
    <li><a href="http://www.theworkbuzz.com/">
    <div style="background-color: white;" class="NormalWeb2">The Work Buzz: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice. </div>
    </a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice.  </li>
    <li><a href="http://www.meetup.com/">Meet-up</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize." </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see Stay Current). </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals. MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices. These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring</title>
    <summary type="html"><![CDATA[Page edited by . <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-12-21T12:38:39.523-05:00</published>
    <updated>2012-12-21T12:38:39.523-05:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name />
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive.<br />
<br />
</span>Mentoring programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring programs to enhance career and personal development.
<p>Not all mentoring relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring, both of which facilitate short-term mentoring relationships between a mentor and protégé.<br />
<strong>Flash Mentoring</strong> is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development.<br />
<strong>Speed Mentoring</strong> is a method for individuals to receive information from one or more mentors in a time-controlled environment. Modeled after the 'Speed Dating' concept, both parties are provided the opportunity to share knowledge and experiences. Mentees benefit from the wisdom of their mentors, who in turn, benefit from the fresh perspectives their mentees bring.</p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p><strong>E-Mentoring</strong> is a mentoring relationship conducted via the Internet. E-mail can serve as the exclusive vehicle for mentors and protégés to connect, or act as an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. <a href="http://emissary.wm.edu/">The Electronic Emissary</a> and <a href="http://www.learnwell.org/">LearnWell eMentors</a> are some examples of organizations who match online mentors with protégés.</p>
<p>The Federal Government even has business-to-business mentoring programs. Some examples include:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">Small Business Administration 8(a) Business Development Mentor-Protégé Program</a>  </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.html" target="_blank">Department of Defense Mentor-Protégé Program</a>  </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA Office of Small Business Programs Mentor-Protégé Program</a> </li>
</ul>
<p>Flash Mentoring and Speed Mentoring:<br />
<a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a> is a website containing examples of how other organizations implemented Flash Mentoring programs.<br />
<br />
The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf">Speed Mentoring Toolkit</a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring is instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The U.S. Patent and Trademark Office has also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">Mentoring Program Toolkit</a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and toolkits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default"><strong><span style="text-decoration: underline;">National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">The U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goal is to foster development and professional growth for participants. The program last nine months, and also helps participants understand the cultures of State and USAID and supports succession planning.<br />
<br />
Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate only as mentors. Both mentors and protégés complete an application online, after which they may indicate their preferred partners (biographies and other relevant information are made available online). The pairs are matched by a Mentoring Committee, and are required to attend a one-day mentor/protégé skills training session. The pairs also complete a mentoring agreement outlining roles, expectations, and meeting logistics - mentors and protégés meet for two to four hours per month. Each protégé completes a mentoring action plan, identifying three of their developmental needs to be addressed during the program. During the program, pairs also have the option to attend mentoring forums and workshops, which focus on skill and career development.</p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recently began a pilot cycle and has over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA Mentoring Brochure</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202.326.4110 (ext. 3182).<span style="color: #000000;">
<p> </p>
<h4><span style="color: #000000;">National Cancer Institute</span></h4>
<p><span style="color: #000000;">Since 2004, NCI has offered a comprehensive cohort mentoring program for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.    </span></p>
<p> </p>
<h4 style="color: #000000;">Department of Labor, Office of Disability Employment Policy</h4>
<h4 style="color: #000000;"></h4>
</span></p>
<p>&nbsp;</p>
<p> </p>
<h4 style="color: #000000;"><span style="font-size: 10px;">The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on </span><a href="http://www.askearn.org/fed-fwm.cfm"><span style="font-size: 10px;">http://www.askearn.org/fed-fwm.cfm</span></a></h4>
<p> </p>
<h4 style="color: #000000;"><span style="color: #000000;">
<h4 style="color: #000000;"><span style="color: #000000;">National Institutes of Health</span></h4>
</span>
<h4 style="color: #000000;"></h4>
</h4>
<p><strong>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov.<br />
<br />
<br />
<strong>Health and Human Services (NIH-HHS):</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to senior-level staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Because of its flexibility, the program works with participants to meet them where they are. The program also offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>Mentoring Groups:<br />
</strong>The NIH-HHS Mentoring Program has a <a href="http://www.govloop.com/group/nihhhsmentoringprogram">GovLoop group</a>. To join, login to <a href="http://www.govloop.com/">GovLoop</a> and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.<br />
<br />
Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a>: Dubbed the <em>World's Largest Professional Network</em>; a popular social networking site for professionals.</div>
    </li>
    <li><a href="http://www.theworkbuzz.com/">
    <div style="background-color: white;" class="NormalWeb2">The Work Buzz: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice. </div>
    </a>: An online community for job seekers, powered by CareerBuilder, containing a variety of professional articles and career advice. </li>
    <li><a href="http://www.meetup.com/">Meet-up</a>: The world's largest network of local groups, striving to "revitalize local community and help people around the world self-organize."</li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
A <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program (see Stay Current). </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
The Triple Creek Associates Mentoring site provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. </p>
<hr align="left" size="1" width="33%" />
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Caroline Crum. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-10-02T11:17:26.720-04:00</published>
    <updated>2012-10-02T11:17:26.720-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Caroline Crum</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle;">
    <tbody>
        <tr>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default"><strong><span style="text-decoration: underline;">National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182<span style="color: #000000;">
<p> </p>
<h4><span style="color: #000000;">National Cancer Institute</span></h4>
<p>The National Cancer Institute (NCI) offers executive and leadership coaching to GS-13's and above. These individuals may participate in the coaching program through self or supervisor referral. GS-13's must have supervisor approval to participate. Coaching is offered by a cadre of internal coaches that have been certified through Sherpa Coaching. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<span style="color: #000000;">NCI has also offered a comprehensive cohort mentoring program since 2004 for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.    </span></p>
<p> </p>
<h4 style="color: #000000;">Department of Labor, Office of Disability Employment Policy</h4>
<h4 style="color: #000000;"></h4>
</span></p>
<h4 style="color: #000000;"><span style="font-size: 10px;">The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on </span><a href="http://www.askearn.org/fed-fwm.cfm"><span style="font-size: 10px;">http://www.askearn.org/fed-fwm.cfm</span></a></h4>
<p>&nbsp;</p>
<h4 style="color: #000000;"><span style="color: #000000;">
<h4 style="color: #000000;"><span style="color: #000000;">National Institutes of Health</span></h4>
</span>
<h4 style="color: #000000;"></h4>
</h4>
<p><strong>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov.<br />
<br />
<br />
<strong>NIH-HHS:</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>Health &amp; Human Services Mentoring Group:<br />
</strong>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Caroline Crum. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-10-02T11:16:21.733-04:00</published>
    <updated>2012-10-02T11:16:21.733-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Caroline Crum</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle;">
    <tbody>
        <tr>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default"><strong><span style="text-decoration: underline;">National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182<span style="color: #000000;">
<p> </p>
<h4><span style="color: #000000;">National Cancer Institute</span></h4>
<p>The National Cancer Institute (NCI) offers executive and leadership coaching to GS-13's and above. These individuals may participate in the coaching program through self or supervisor referral. GS-13's must have supervisor approval to participate. Coaching is offered by a cadre of internal coaches that have been certified through Sherpa Coaching. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<span style="color: #000000;">NCI has also offered a comprehensive cohort mentoring program since 2004 for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.    </span></p>
<p>&nbsp;</p>
<h4 style="color: #000000;">Department of Labor, Office of Disability Employment Policy</h4>
<h4 style="color: #000000;"></h4>
</span>
<h4 style="color: #000000;"><span style="font-size: 10px;">The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on </span><a href="http://www.askearn.org/fed-fwm.cfm"><span style="font-size: 10px;">http://www.askearn.org/fed-fwm.cfm</span></a></h4>
</p>
<h4 style="color: #000000;"><span style="color: #000000;">
<h4 style="color: #000000;"><span style="color: #000000;">National Institutes of Health</span></h4>
</span>
<h4 style="color: #000000;"></h4>
</h4>
<p><strong>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov.<br />
<br />
<br />
<strong>NIH-HHS:</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>Health &amp; Human Services Mentoring Group:<br />
</strong>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Caroline Crum. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-10-02T11:09:41.587-04:00</published>
    <updated>2012-10-02T11:09:41.587-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Caroline Crum</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle;">
    <tbody>
        <tr>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default"><strong><span style="text-decoration: underline;">National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182<span style="color: #000000;">
<p> </p>
<h4><span style="color: #000000;">National Cancer Institute</span></h4>
<p>The National Cancer Institute (NCI) offers executive and leadership coaching to GS-13's and above. These individuals may participate in the coaching program through self or supervisor referral. GS-13's must have supervisor approval to participate. Coaching is offered by a cadre of internal coaches that have been certified through Sherpa Coaching. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
<br />
<span style="color: #000000;">NCI has also offered a comprehensive cohort mentoring program since 2004 for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.   
<p>&nbsp;</p>
</span></p>
<p>&nbsp;</p>
<p> </p>
<h4 style="color: #000000;">Department of Labor, Office of Disability Employment Policy</h4>
</span></p>
<p>&nbsp;</p>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">
<h4 style="color: #000000;"><span style="color: #000000;">National Institutes of Health</span></h4>
</span>
<h4 style="color: #000000;"></h4>
</h4>
<p><strong>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov.<br />
<br />
<br />
<strong>NIH-HHS:</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>Health &amp; Human Services Mentoring Group:<br />
</strong>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Caroline Crum. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-10-02T11:06:41.483-04:00</published>
    <updated>2012-10-02T11:06:41.483-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Caroline Crum</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle;">
    <tbody>
        <tr>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default"><strong><span style="text-decoration: underline;">National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182<span style="color: #000000;">
<p> </p>
<h4><span style="color: #000000;">National Cancer Institute</span></h4>
<p>The National Cancer Institute (NCI) offers executive and leadership coaching to GS-13's and above. These individuals may participate in the coaching program through self or supervisor referral. GS-13's must have supervisor approval to participate. Coaching is offered by a cadre of internal coaches that have been certified through Sherpa Coaching. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>. <br />
<br />
<span style="color: #000000;">
<p style="margin: 0in 0in 10pt;">NCI has also offered a comprehensive cohort mentoring program since 2004 for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.   </p>
</span></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h4 style="color: #000000;">Department of Labor, Office of Disability Employment Policy</h4>
</span></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<h4 style="color: #000000;"></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">
<h4 style="color: #000000;"><span style="color: #000000;">National Institutes of Health</span></h4>
</span>
<h4 style="color: #000000;"></h4>
</h4>
<p><strong>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov.<br />
<br />
<br />
<strong>NIH-HHS:</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>Health &amp; Human Services Mentoring Group:<br />
</strong>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Caroline Crum. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-10-02T11:03:47.663-04:00</published>
    <updated>2012-10-02T11:03:47.663-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Caroline Crum</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle;">
    <tbody>
        <tr>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default"><strong><span style="text-decoration: underline;">National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<h4><span style="color: #000000;">National Cancer Institute</span></h4>
<p>The National Cancer Institute (NCI) offers executive and leadership coaching to GS-13's and above. These individuals may participate in the coaching program through self or supervisor referral. GS-13's must have supervisor approval to participate. Coaching is offered by a cadre of internal coaches that have been certified through Sherpa Coaching. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>. <br />
<span style="color: #000000;">
<p  style="margin: 0in 0in 10pt;">NCI has also offered a comprehensive cohort mentoring program since 2004 for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.   </p>
<p>&nbsp;</p>
<h4 style="color: #000000;">Department of Labor, Office of Disability Employment Policy</h4>
</span></p>
<p>&nbsp;</p>
<p>&nbsp;</p>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">
<h4 style="color: #000000;"><span style="color: #000000;"><br />
National Institutes of Health</span></h4>
</span>
<h4 style="color: #000000;"></h4>
</h4>
<p><strong>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov.<br />
<br />
<br />
<strong>NIH-HHS:</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>Health &amp; Human Services Mentoring Group:<br />
</strong>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Caroline Crum. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-10-02T11:02:54.330-04:00</published>
    <updated>2012-10-02T11:02:54.330-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Caroline Crum</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle;">
    <tbody>
        <tr>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default"><strong><span style="text-decoration: underline;">National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<h4><span style="color: #000000;">National Cancer Institute</span></h4>
<p>The National Cancer Institute (NCI) offers executive and leadership coaching to GS-13's and above. These individuals may participate in the coaching program through self or supervisor referral. GS-13's must have supervisor approval to participate. Coaching is offered by a cadre of internal coaches that have been certified through Sherpa Coaching. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>. <br />
<span style="color: #000000;">
<p style="margin: 0in 0in 10pt;">NCI has also offered a comprehensive cohort mentoring program since 2004 for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization as they work with other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.   </p>
<h4 style="color: #000000;">Department of Labor, Office of Disability Employment Policy</h4>
</span></p>
<p>&nbsp;</p>
<h4 style="color: #000000;"></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">
<h4 style="color: #000000;"><span style="color: #000000;"><br />
National Institutes of Health</span></h4>
</span>
<h4 style="color: #000000;"></h4>
</h4>
<p><strong>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov.<br />
<br />
<br />
<strong>NIH-HHS:</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>Health &amp; Human Services Mentoring Group:<br />
</strong>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Caroline Crum. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-10-02T10:55:48.397-04:00</published>
    <updated>2012-10-02T10:55:48.397-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Caroline Crum</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle;">
    <tbody>
        <tr>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default"><strong><span style="text-decoration: underline;">National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<h4 style="margin: auto 0in;">National Cancer Institute</h4>
<p>The National Cancer Institute (NCI) offers executive and leadership coaching to GS-13's and above. These individuals may participate in the coaching program through self or supervisor referral. GS-13's must have supervisor approval to participate. Coaching is offered by a cadre of internal coaches that have been certified through Sherpa Coaching. For more information, contact the NCI Office of Workforce Management and Development at <span style="color: #0070c0; text-decoration: underline;"><a href="mailto:nciowd-r@mail.nih.gov">nciowd-r@mail.nih.gov</a>.<br />
</span><br />
<span style="color: #000000;">
<p style="margin: 0in 0in 10pt;">&nbsp;</p>
<span style="line-height: 115%; font-size: 8pt;">NCI has also offered a comprehensive cohort mentoring program since 2004 for employees at all grade levels. The Knowledge Management program consists of monthly professional development sessions as well as formal mentoring relationships, and gives participants tools for professional growth over the course of one year. Participants build a strong network across the organization, as they work with the other members of their cohort to share best practices and lessons learned. For more information, contact the NCI Office of Workforce Management and Development at <span style="color: #0070c0; text-decoration: underline;">nciowd-r@mail.nih.gov</span>. </span>
<p>&nbsp;</p>
<h4 style="color: #000000;">Department of Labor, Office of Disability Employment Policy</h4>
</span></p>
<h4 style="color: #000000;"></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">
<h4 style="color: #000000;"><span style="color: #000000;"><br />
National Institutes of Health</span></h4>
</span>
<h4 style="color: #000000;"></h4>
</h4>
<p><strong>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov.<br />
<br />
<br />
<strong>NIH-HHS:</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>Health &amp; Human Services Mentoring Group:<br />
</strong>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-10-02T09:22:59.547-04:00</published>
    <updated>2012-10-02T09:22:59.547-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle;">
    <tbody>
        <tr>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default"><strong><span style="text-decoration: underline;">National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">
<h4 style="color: #000000;"><span style="color: #000000;"><br />
National Institutes of Health</span></h4>
</span>
<h4 style="color: #000000;"></h4>
</h4>
<p><strong>The Federal Mentoring Roundtable:<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov.<br />
<br />
<br />
<strong>NIH-HHS:</strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>Health &amp; Human Services Mentoring Group:<br />
</strong>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Michelle Kuah. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-10-02T09:18:25.180-04:00</published>
    <updated>2012-10-02T09:18:25.180-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Michelle Kuah</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle;">
    <tbody>
        <tr>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default"><strong><span style="text-decoration: underline;">National Nuclear Security Administration<br />
</span></strong>National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">
<h4 style="color: #000000;"><span style="color: #000000;"><br />
National Institutes of Health</span></h4>
</span>
<h4 style="color: #000000;"></h4>
</h4>
<p><strong><span style="text-decoration: underline;">The Federal Mentoring Roundtable<br />
</span></strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at James.Dean@nih.hhs.gov.<br />
<br />
<br />
<strong><span style="text-decoration: underline;">NIH-HHS</span></strong><br />
The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>Health &amp; Human Services Mentoring Group<br />
</strong>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a>:</strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (USPTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T14:22:40.710-04:00</published>
    <updated>2012-06-26T14:22:40.710-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle; border-top: black 1pt solid; border-right: black 1pt solid;">
    <tbody>
        <tr>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T14:21:50.757-04:00</published>
    <updated>2012-06-26T14:21:50.757-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle; border-top: black 1pt solid; border-right: black 1pt solid;">
    <tbody>
        <tr>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T14:19:06.030-04:00</published>
    <updated>2012-06-26T14:19:06.030-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle; border-top: black 1pt solid; border-right: black 1pt solid;">
    <tbody>
        <tr>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 4pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T14:14:54.897-04:00</published>
    <updated>2012-06-26T14:14:54.897-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle; border-top: black 1pt solid; border-right: black 1pt solid;">
    <tbody>
        <tr>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #d8d8d8; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T14:13:24.643-04:00</published>
    <updated>2012-06-26T14:13:24.643-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle; border-top: black 1pt solid; border-right: black 1pt solid;">
    <tbody>
        <tr>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr style="background-color: #d8d8d8;">
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T14:11:18.360-04:00</published>
    <updated>2012-06-26T14:11:18.360-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle; border-top: black 1pt solid; border-right: black 1pt solid;">
    <tbody>
        <tr>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 1pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 1pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T14:07:26.400-04:00</published>
    <updated>2012-06-26T14:07:26.400-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle; border-top: black 1pt solid; border-right: black 1pt solid;">
    <tbody>
        <tr>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </th>
            <th style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </th>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T14:06:16.953-04:00</published>
    <updated>2012-06-26T14:06:16.953-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-collapse: collapse; vertical-align: middle; border-top: black 1pt solid; border-right: black 1pt solid;">
    <tbody>
        <tr>
            <th></th>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
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            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
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            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
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            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </tbody>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T14:03:38.203-04:00</published>
    <updated>2012-06-26T14:03:38.203-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-collapse: collapse; border-top: black 1pt solid; border-right: black 1pt solid;">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T14:01:44.667-04:00</published>
    <updated>2012-06-26T14:01:44.667-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="0" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)<br />
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T12:56:39.150-04:00</published>
    <updated>2012-06-26T12:56:39.150-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T12:56:11.850-04:00</published>
    <updated>2012-06-26T12:56:11.850-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T12:55:41.970-04:00</published>
    <updated>2012-06-26T12:55:41.970-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><strong><a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">How to Build a Mentoring Program, A Mentoring Program Toolkit</a></strong><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p> </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T12:53:12.130-04:00</published>
    <updated>2012-06-26T12:53:12.130-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p>How to Build a Mentoring Program, A Mentoring Program Toolkit</p>
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program.
<p> </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T12:50:56.620-04:00</published>
    <updated>2012-06-26T12:50:56.620-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<h4 style="color: #000000;"><span style="color: #000000;">How to Build a Mentoring Program, A Mentoring Program Toolkit</span></h4>
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program.
<p>&nbsp;</p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T12:49:00.033-04:00</published>
    <updated>2012-06-26T12:49:00.033-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<h3 class="separator">Discover Helpful Tips and Resources</h3>
(What other tools and resources including guides, articles and websites are available to me?)
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><span style="font-size: 16px;"><strong>How to Build a Mentoring Program; A Mentoring Program Toolkit, U.S. Patent and Trademark Office</strong>: <br />
</span><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T12:46:41.160-04:00</published>
    <updated>2012-06-26T12:46:41.160-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<h4 style="color: #000000;"><span style="color: #000000;">Environmental Protection Agency</span></h4>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Pension Benefit Guaranty Corporation</span></h4>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.</p>
<h4 style="color: #000000;"><span style="color: #000000;">National Cancer Institute, Executive and Leadership Coaching Program</span></h4>
<p>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">Department of Labor, Office of Disability Employment Policy</span></h4>
<p>The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">NIH-HHS</span></h4>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The NIH-HHS Mentoring Program has a GovLoop group. To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<p style="background-color: white;" class="NormalWeb2"><strong>Discover Helpful Tips and Resources</strong> <br />
(What other tools and resources including guides, articles and websites are available to me?)</p>
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><span style="font-size: 16px;"><strong>How to Build a Mentoring Program; A Mentoring Program Toolkit, U.S. Patent and Trademark Office</strong>: <br />
</span><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T12:40:14.433-04:00</published>
    <updated>2012-06-26T12:40:14.433-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a></p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Department of State and United States Agency for International Development</span></h4>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<p class="default"><strong><span style="font-size: 16px;">Environmental Protection Agency<br />
</span><br />
</strong></p>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<p><strong><span style="font-size: 16px;">Pension Benefit Guaranty Corporation</span></strong></p>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.<br />
<br />
<span style="font-size: 16px;"><strong>National Cancer Institute, Executive and Leadership Coaching Program</strong> <br />
<br />
</span>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<p class="default"><strong><span style="font-size: 16px;">Department of Labor, Office of Disability Employment Policy<br />
</span></strong><br />
The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<p><span style="font-size: 16px;"><strong>NIH-HHS Mentoring Program</strong></span></p>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The<span style="color: #000000;"> NIH-HHS Mentoring Program has a GovLoop group.</span><span style="color: #000000;"> </span>To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<p style="background-color: white;" class="NormalWeb2"><strong>Discover Helpful Tips and Resources</strong> <br />
(What other tools and resources including guides, articles and websites are available to me?)</p>
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><span style="font-size: 16px;"><strong>How to Build a Mentoring Program; A Mentoring Program Toolkit, U.S. Patent and Trademark Office</strong>: <br />
</span><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T12:36:05.760-04:00</published>
    <updated>2012-06-26T12:36:05.760-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<h4 style="color: #000000;"><span style="color: #000000;">U.S. Office of Personnel Management</span></h4>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a><br />
<span style="font-size: 16px;"><strong><br />
U.S.</strong><strong> Department of State and United States Agency for International Development</strong>:</span></p>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<p class="default"><strong><span style="font-size: 16px;">Environmental Protection Agency<br />
</span><br />
</strong></p>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<p><strong><span style="font-size: 16px;">Pension Benefit Guaranty Corporation</span></strong></p>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.<br />
<br />
<span style="font-size: 16px;"><strong>National Cancer Institute, Executive and Leadership Coaching Program</strong> <br />
<br />
</span>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<p class="default"><strong><span style="font-size: 16px;">Department of Labor, Office of Disability Employment Policy<br />
</span></strong><br />
The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<p><span style="font-size: 16px;"><strong>NIH-HHS Mentoring Program</strong></span></p>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The<span style="color: #000000;"> NIH-HHS Mentoring Program has a GovLoop group.</span><span style="color: #000000;"> </span>To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<p style="background-color: white;" class="NormalWeb2"><strong>Discover Helpful Tips and Resources</strong> <br />
(What other tools and resources including guides, articles and websites are available to me?)</p>
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><span style="font-size: 16px;"><strong>How to Build a Mentoring Program; A Mentoring Program Toolkit, U.S. Patent and Trademark Office</strong>: <br />
</span><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-06-26T12:33:48.147-04:00</published>
    <updated>2012-06-26T12:33:48.147-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<h4 style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000;">U.S. Department of Energy</span></a></h4>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a><br />
<span style="font-size: 16px;"><strong><br />
U.S.</strong><strong> Department of State and United States Agency for International Development</strong>:</span></p>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<p class="default"><strong><span style="font-size: 16px;">Environmental Protection Agency<br />
</span><br />
</strong></p>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<p><strong><span style="font-size: 16px;">Pension Benefit Guaranty Corporation</span></strong></p>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.<br />
<br />
<span style="font-size: 16px;"><strong>National Cancer Institute, Executive and Leadership Coaching Program</strong> <br />
<br />
</span>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<p class="default"><strong><span style="font-size: 16px;">Department of Labor, Office of Disability Employment Policy<br />
</span></strong><br />
The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<p><span style="font-size: 16px;"><strong>NIH-HHS Mentoring Program</strong></span></p>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The<span style="color: #000000;"> NIH-HHS Mentoring Program has a GovLoop group.</span><span style="color: #000000;"> </span>To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<p style="background-color: white;" class="NormalWeb2"><strong>Discover Helpful Tips and Resources</strong> <br />
(What other tools and resources including guides, articles and websites are available to me?)</p>
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><span style="font-size: 16px;"><strong>How to Build a Mentoring Program; A Mentoring Program Toolkit, U.S. Patent and Trademark Office</strong>: <br />
</span><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
<hr align="left" size="1" width="33%" />
<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-04-30T17:42:56.020-04:00</published>
    <updated>2012-04-30T17:42:56.020-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>The agenda is focused on achieving specific, immediate goals</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Ongoing relationship that can last for a long period of time</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Relationship generally has a set duration</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Can be more informal and meetings can take place as and when the protégé needs some advice, guidance or support</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Generally more structured in nature and meetings are scheduled on a regular basis</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>More long-term and takes a broader view of the person</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Short-term (sometimes time-bounded) and focused on specific development areas/issues</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Mentor is usually more experienced and qualified than the protégé. Often a senior person in the organization who can pass on knowledge, experience and open doors to otherwise out-of-reach opportunities</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Coaching is generally not performed on the basis that the coach needs to have direct experience of their coachee’s formal occupational role, unless the coaching is specific and skills-focused</p>
            </td>
        </tr>
    </thead>
    <tbody>
    </tbody>
</table>
<p>Mentoring and Coaching programs can be either a standalone program or part of a training and development program within an organization. Organizations, including Federal agencies run standalone formal mentoring and coaching programs to enhance career and personal development. </p>
<p><iframe height="315" src="http://www.youtube.com/embed/aHY1zKWO4aI" frameborder="0" width="560"></iframe></p>
<p>Not all mentoring and coaching relationships are formed through formal programs. Informal mentoring and coaching programs may also be effective in your organization to help facilitate these relationships. Two examples of informal mentoring are Flash Mentoring and Speed Mentoring. Both facilitate short-term mentoring relationships. Flash and Speed mentoring are short-term meetings between a mentor and protégé to share knowledge and experiences. Flash Mentoring is usually a one-time meeting between a mentor and protégé either in person or virtually. Modeled after the Speed Dating concept, Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment.</p>
<p>Informal coaching may occur in everyday workplace conversations. Informal coaching does not have an overall beginning or end. It is an ongoing process in which the coaching conversation becomes open-ended. Supervisors may adapt informal coaching as a management style when providing feedback to employees. <a href="#_ftn2" name="_ftnref2"><sup>[2]</sup></a></p>
<h3 class="separator">Solve Problems</h3>
<p>(What are some mentoring and coaching resources available to me?) </p>
<p style="background-color: white;">For those interested in learning how to mentor and coach, the Office Of Personnel Management offers training classes through its <a href="http://www.leadership.opm.gov/programs/Management-and-Supervisory-Skills/CMFE/Index.aspx">Leadership Development and Training</a> website.</p>
<p>E-Mentoring is a mentoring relationship conducted via the Internet. E-mail can be the exclusive vehicle for mentors and protégés to connect or it can be an additional communication tool for those who ordinarily meet in person. Either way, e-mentoring shares the goal of face-to-face mentoring: establishing a trusting, nurturing, positive relationship between the mentor and the protégé. Here are some organizations who match online mentors with proteges:</p>
<ul>
    <li><a href="http://emissary.wm.edu/">The Electronic Emissary</a> </li>
    <li><a href="http://www.learnwell.org/">LearnWell eMentors</a> </li>
</ul>
<p>The Federal Government even has business to business mentoring programs. The SBA, Department of Defense, and National Aeronautics and Space Administration have mentoring programs and conferences:</p>
<ul>
    <li><a href="http://www.sba.gov/aboutsba/sbaprograms/8abd/mentorprogram/index.html">SBA 8(a) Mentor-Protégé Program</a> </li>
    <li><a href="http://www.acq.osd.mil/osbp/mentor_protege/index.htm" target="_blank">Department of Defense Mentor Protégé Program</a> </li>
    <li><a href="http://osbp.nasa.gov/mentor.html" target="_blank">NASA OSDBU</a> </li>
</ul>
<p>Flash Mentoring is a “one-time meeting that enables an individual to learn and seek guidance from a more experienced person who can pass on relevant knowledge and experience.” The concept was created by <a href="http://www.13l.org/">13L</a>, a group of mid-career Federal employees passionate about leadership and leadership development. A website was created to promote Flash Mentoring - <a href="http://www.flashmentoring.com/">http://www.flashmentoring.com/</a>. This website contains examples of how other organizations implemented Flash Mentoring programs. Cheryl ndunguru</p>
<p>Speed Mentoring is a method for individuals to receive information from one or more mentors in a time-controlled environment. The mentee benefits from the wisdom of experience and mentors benefit from fresh perspective gained from someone just entering the field. The U.S. Coast Guard has developed a <a href="http://www.uscg.mil/hq/cg1/cg133/docs/pdf/speedmentoringeventguide.pdf"><strong>Speed Mentoring Toolkit</strong></a> that may be useful to agencies who want to host a speed mentoring event for their employees.</p>
<h3 class="separator">Stay Current</h3>
<p>(What can I learn to help me refresh my knowledge base and add value?) </p>
<p>Mentoring and coaching are instrumental to maximize learning and development. The <a href="/wiki/uploads/docs/Wiki/OPM/training/BestPractices-Mentoring.pdf">OPM Best Practices: Mentoring</a> document is a tool to assist agencies in creating a business case for mentoring with an outline of the critical steps in developing and implementing a formal mentoring program. The Patent and Trademark Office have also created a <a href="/Wiki/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf"><strong>Mentoring Toolkit</strong></a> that can be useful in developing a mentoring program. The American Management Association’s document <a href="/WIKI/uploads/docs/Wiki/OPM/training/i4cp-coaching.pdf">Coaching: A Global Study of Successful Practices 1</a> explains results of a survey of more than 1,000 business leaders around the world on effectiveness of coaching as a means of increasing employees’ individual productivity. These documents can be useful in developing, maintaining and evaluating your mentoring and coaching programs.</p>
<p class="default">A number of agencies have implemented successful mentoring programs. Here are some examples:</p>
<p class="default"><strong><span style="color: #000000;"><a href="http://humancapital.doe.gov/resources_mentoring.htm"><span style="color: #000000; font-size: 16px;">U.S. Department of Energy</span></a><span style="font-size: 16px;">:</span></span></strong></p>
<p class="default">U.S. Department of Energy (DOE) has adopted a comprehensive approach to formal and informal mentoring. DOE’s mentoring website contains resources for mentors and protégés. Included in DOE’s website are profile sheets and tool kits for both mentors and protégés, and a general mentoring guide. For more information on the DOE Mentoring Program, contact Deadra Welcome at <a href="mailto:Deadra.Welcome@hq.doe.gov">Deadra.Welcome@hq.doe.gov</a> <br />
<br />
<a href="/WIKI/uploads/docs/Wiki/OPM/training/DOE Mentoring Brochure.pdf">DOE Mentoring Brochure.pdf</a></p>
<p class="default">National Nuclear Security Administration (NNSA), a component of DOE<strong> </strong>implemented an online mentoring program. The online mentoring program uses an interactive website and database to connect mentors to protégés in NNSA facilities across the country. The program helps protégés assess their needs, find mentors and schedule sessions. For more information on NNSA’s program, contact Victoria Frank at <a href="mailto:Victoria.frank@nnsa.doe.gov">Victoria.frank@nnsa.doe.gov</a><br />
<br />
<a href="/wiki/uploads/docs/Wiki/OPM/training/NNSAMENTORING brochure (revised final).pdf">NNSA's Mentoring Brochure<br />
</a><br />
<span style="font-size: 16px;"><strong><br />
U.S.</strong><strong> Department of State and United States Agency for International Development</strong>:</span></p>
<p class="default">U.S. Department of State (State) and United States Agency for International Development (USAID) run a joint formal mentoring program for their civil service employees. The program’s primary goals are to foster development and professional growth for participants. The program also helps participants understand the cultures of State and USAID and supports succession planning. The program lasts nine months.</p>
<p class="default">Civil service employees in both State and USAID can participate as either mentors or protégés. Foreign Service employees may participate as mentors. Mentors and protégés complete an application online. Once their applications are completed, mentors and protégés may indicate their preferred partners after viewing their biographies and other relevant information online. The pairs are matched by a Mentoring Committee. Participants are required to attend a one-day mentor/protégé skills training session. During the nine months, mentors and protégés meet for two to four hours a month. The pairs complete a mentoring agreement outlining roles, expectations, and meeting logistics. Each protégé completes a mentoring action plan. The plan identifies three developmental needs of the protégé to be addressed during the program. Pairs have the option to attend mentoring forums and workshops during the program. These forums and workshops focus on skill and career development. </p>
<p class="default">State and USAID also run a situational mentoring program. Situational mentors may help employees solve a particular problem, find an expert to answer a question, teach new skills, or help an employee complete a project. Situational mentors can lend assistance for as little as a one-time meeting to discuss a problem or as long as it takes to complete a long-term project. Situational mentors may also provide guidance and support that can last throughout one’s career. </p>
<p class="default">For more information on State and USAID’s mentoring program, contact <a href="mailto:mentoring@state.gov">mentoring@state.gov</a> </p>
<p class="default"><strong><span style="font-size: 16px;">Environmental Protection Agency<br />
</span><br />
</strong></p>
<p style="margin: 0in 0in 0pt;">EPA recentely began a pilot cycle and have over 100 mentoring partnerships.  Participants complete their applications and mentoring action plans online.  Also, participants have access to webcasts and library materials, including articles of interest, etc.  EPA has participants from some of our regional offices.  They can send e-mails to their mentoring partners, etc.</p>
<p style="margin: 0in 0in 0pt;"><span style="font-family: consolas;"><strong> </strong></span></p>
<p style="margin: 0in 0in 0pt;">Here is their program brochure:</p>
<p class="default"><a href="/WIKI/uploads/docs/Wiki/OPM/training/EPA mentoring brochure.pdf">EPA mentoring brochure.pdf</a></p>
<p><strong><span style="font-size: 16px;">Pension Benefit Guaranty Corporation</span></strong></p>
<p>The Pension Benefit Guaranty Corporation (PBGC) currently supports two formal mentoring programs for non-supervisory employees: one for PBGC non-supervisory employees in grades 5-11, and one for PBGC non-supervisory employees in grades 12-14. Mentors for the grades 5-11 group are PBGC non-supervisory employees in grades 12-15, while mentors for the grades 12-14 group are supervisors and managers from grade 14 to Senior Leader level.</p>
<p>The Mentoring Program for Non-Supervisory Employees helps to develop a diverse, informed and high performance workforce by providing a framework in which program participants can broaden their knowledge of PBGC, enhance their skills and abilities for personal growth and increase their sense of involvement in PBGC.</p>
<p>For more information on PBGC’s mentoring program for non-supervisory employees, contact Barbara Clay, Career Development Program Manager, <a href="mailto:clay.barbara@pbgc.gov"><span style="color: #000000;">clay.barbara@pbgc.gov</span></a>; 202 326 4110 ext 3182</p>
<p><strong>The Federal Mentoring Roundtable<br />
<br />
</strong>The National Institutes of Health (NIH) hosts a biannual Federal Mentoring Roundtable. This is a free event that provides a forum for discussion about mentoring challenges, opportunities and successes. For more information contact James Dean at <a href="mailto:James.Dean@nih.hhs.gov">James.Dean@nih.hhs.gov</a>.<br />
<br />
<span style="font-size: 16px;"><strong>National Cancer Institute, Executive and Leadership Coaching Program</strong> <br />
<br />
</span>The National Cancer Institute (NCI) offers executive coaching to GS-14's and above. These individuals may self refer to the executive coaching program. NCI also offers a leadership coaching program for GS-12 and 13s. These individuals may participate in the program pending supervisor approval. For more information contact Nicole Vennell at <a href="mailto:vennelln@mail.nih.gov">vennelln@mail.nih.gov</a></p>
<p class="default"><strong><span style="font-size: 16px;">Department of Labor, Office of Disability Employment Policy<br />
</span></strong><br />
The Office of Disability Employment Policy (ODEP) funded a grant to create a Federal Workplace Mentoring Primer. The primer was developed for Federal employees to learn the basics of workplace mentoring. The primer is a complement to OPM's Best Practices Mentoring Guide, but includes information on diversity and includsion. To learn more about the primer, click on <a href="http://www.askearn.org/fed-fwm.cfm">http://www.askearn.org/fed-fwm.cfm</a></p>
<p><span style="font-size: 16px;"><strong>NIH-HHS Mentoring Program</strong></span></p>
<p>The National Institutes of Health has a mentoring program geared towards helping all different types of professionals, from interns to very senior staff, in developing and connecting. The program is used as a stand-alone or as a compliment to other development programs. Being so flexible, the program works with participants to meet them where they are. It offers an online matching system, workshops, networking, tools, and resources. For more information, visit <a href="http://trainingcenter.nih.gov/hhs_mentoring.html">http://trainingcenter.nih.gov/hhs_mentoring.html</a> or contact Rachel Pemble-Fahnert at <a href="mailto:rpemble@od.nih.gov">rpemble@od.nih.gov</a>, 301.496.0684.</p>
<p><strong>National Institutes of Health - Health &amp; Human Services Mentoring Group</strong></p>
<p>The<span style="color: #000000;"> NIH-HHS Mentoring Program has a GovLoop group.</span><span style="color: #000000;"> </span>To join, login to GovLoop and search for NIH-HHS Mentoring Program under Groups.</p>
<p>In addition, an NIH-wide Mentoring Coalition meets regularly to cultivate and foster a mentoring culture across NIH. The Coalition covers a range of topics around mentoring including research statistics, sharing resources, trends, and innovative developments. For more information or collaboration opportunities, contact Rachel.</p>
<p>Professional associations, alumni gatherings and government and industry conferences and events are good places to find potential mentors and coaches. In today's tech-savvy world, some find mentors/coaches via:</p>
<ul>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.linkedin.com/?cnn=yes" target="new">LinkedIn</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.brightfuse.com/?cnn=yes" target="new">Brightfuse</a></div>
    </li>
    <li>
    <div style="background-color: white;" class="NormalWeb2"><a href="http://www.meetup.com/">Meet-up</a></div>
    </li>
</ul>
<p style="background-color: white;" class="NormalWeb2"><strong>Discover Helpful Tips and Resources</strong> <br />
(What other tools and resources including guides, articles and websites are available to me?)</p>
<p><strong><a href="http://leadershipcoachdc.com/yahoo_site_admin/assets/docs/Salmon_Coaching_in_Government.202154430.pdf">Evolution of Coaching in the Federal Government</a>: </strong><br />
This article explores the evolution of executive coaching and how it is used in the Federal<strong> </strong>Government.<strong> </strong></p>
<p><span style="font-size: 16px;"><strong>How to Build a Mentoring Program; A Mentoring Program Toolkit, U.S. Patent and Trademark Office</strong>: <br />
</span><br />
Here is a <a href="/WIKI/uploads/docs/Wiki/OPM/training/Mentoring Toolkit 3-18-10.pdf">toolkit</a> developed by the U.S. Patent and Trademark Office (U.S. PTO) on how to develop and maintain an effective mentoring program. </p>
<p><strong><a href="http://www.mentors-mmha.com/">The Manager’s Mentors, Inc</a>:<br />
</strong>The Manager’s Mentors, Inc. (MMHA) is an organization dedicated to enhancing the total quality organization’s results and productivity of self-directed individuals.<span> </span>MMHA provides articles on their website, workshops, and consulting services. </p>
<p><strong><a href="http://www.3creek.com/">Triple Creek Associates Mentoring</a>:</strong><br />
Triple Creek Associates Mentoring provides free resources to share knowledge and best practices.<span> </span>These resources include a free monthly newsletter, research on mentoring, articles, case studies, podcasts, webinars, and videos covering mentoring and knowledge sharing. <br />
<br />
<a href="http://views.washingtonpost.com/on-success/career-coach/" class="ApplyClass"><strong>The Career Coach is In</strong></a>: <br />
Career coach Marshall Brown writes articles for Washington Post online on how people may achieve success in their lives. <br />
<br />
<a href="http://views.washingtonpost.com/leadership/fedcoach/"><strong>The Federal Coach</strong></a>:<br />
Tom Fox from the Partnership for Public Service writes a blog on Washington Post.com for Federal employees on leadership development. <a href="http://views.washingtonpost.com/leadership/fedcoach/"><br clear="all" />
</a></p>
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<p> </p>
<div>
<div id="ftn1">
<p><a href="#_ftnref1" name="_ftn1"><span style="font-size: 10pt;">[1]</span></a> <strong>Coaching and Mentoring – what’s the difference, </strong>BREFI Group, <a href="http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html">http://www.brefigroup.co.uk/coaching/coaching_and_mentoring.html</a></p>
</div>
<div id="ftn2">
<p><a href="#_ftnref2" name="_ftn2"><span style="font-size: 10pt;">[2]</span></a> <strong>Formal and Informal Coaching</strong>, Wishful Thinking, <a href="http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/">http://www.wishfulthinking.co.uk/2008/01/28/formal-and-informal-coaching/</a> </p>
</div>
</div>
<p> </p>
<p> </p>
]]></content>
  </entry>
  <entry>
    <id>http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx</id>
    <title>Mentoring and Coaching</title>
    <summary type="html"><![CDATA[Page edited by Larry Gillick. <a href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx">more</a>]]></summary>
    <published>2012-04-30T17:41:58.383-04:00</published>
    <updated>2012-04-30T17:41:58.383-04:00</updated>
    <link rel="alternate" href="http://www.opm.gov/wiki/training/Mentoring-and-Coaching.ashx" />
    <author>
      <name>Larry Gillick</name>
    </author>
    <content type="html"><![CDATA[Mentoring and coaching are both ‘helping’ activities, employed either as distinct interventions or together as part of a package of personal development, that enable individuals to achieve their full potential.<span> </span>Mentoring is a process that focuses specifically on providing guidance, direction, and career advice. <span class="text1">Coaching's primary emphasis is on maximizing people's potential by working on their perceptions, self-confidence and creative drive. Here is a table of distinct differences between the two</span><a href="#_ftn1" name="_ftnref1"><sup>[1]</sup></a><span class="text1">:</span> <br />
<br />
<table style="border-bottom: black 1pt solid; border-left: black 1pt solid; width: 100%; border-top: black 1pt solid; border-right: black 1pt solid;" border="1" cellspacing="3" cellpadding="0" width="100%">
    <thead>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Mentoring</strong> </p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #ffcc00; padding-left: 0.75pt; width: 49.48%; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p style="text-align: center;"><strong>Coaching</strong> </p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is on career and personal development</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; background-color: #f7f7e7; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Focus is generally on development/issues at work</p>
            </td>
        </tr>
        <tr>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-top: medium none; border-right: medium none; padding-top: 0.75pt;">
            <p>Agenda is set by the protégé with the mentor providing support and guidance to prepare them for future roles</p>
            </td>
            <td style="border-bottom: medium none; border-left: medium none; padding-bottom: 0.75pt; padding-left: 0.75pt; padding-right: 0.75pt; border-t