The Federal Government will Become America's Model Employer for the 21st Century.
Recruit, Retain and Honor a World-Class Workforce to Serve the American People.
Find out more about Federal compensation throughout your career and around the world.
Staffing to align with your agency's mission
Review the new 2014 Federal Employees' Group Life Insurance (FEGLI) Handbook
Answering your questions about Healthcare and Insurance
Human Resources and Security Specialists should use this tool to determine the correct investigation level for any covered position within the U.S. Federal Government.
OPM’s Human Resources Solutions organization can help your agency answer this critically important question.
Developing senior leaders in the U.S. Government through Leadership for a Democratic Society, Custom Programs and Interagency Courses.
Visit this federal site to search for our regulatory notices, proposed and final rules.
See the latest tweets on our Twitter feed, like our Facebook pages, watch our YouTube videos, and page through our Flickr photos.
Welcome! We are committed to recruiting and retaining a world-class workforce for the American people.
Take a look at our blogs and share with others. Once you are on a particular blog page, you can give us the thumbs up. Connect with Acting Director Cobert on Twitter: @OPMDirector and Facebook.com/OPMDirector. Also, find us on other social media channels.
The results of the 2015 Federal Employee Viewpoint Survey (FEVS) are in and they show that employees across the Federal Government are more engaged in their workplaces and more satisfied with their jobs than they were a year ago. While there is still plenty of room for improvement, there are signs that the Administration’s focus on employee engagement is beginning to pay dividends for the workforce, and ultimately for our customers, the American people.
I’d like to share some highlights of the government-wide results as well as share an important update on how you can access some of the data. The employee engagement and global satisfaction results of this year’s FEVS can now be viewed by the public in visual formats on UnlockTalent.gov, OPM’s innovative digital dashboard. This tool, which allows customized views of the data, was previously available only to the leadership of Federal agencies.
One highlight in the government-wide results that is especially meaningful for me and other leaders this year is a 1 percent increase in the employee engagement index score, to 64 percent from 63 percent in 2014. Although the change may appear to be small, it is in fact statistically significant, and many individual agencies experienced larger gains.
The FEVS provides a powerful way for agency leaders to evaluate their engagement programs and office cultures. As leaders, we know that employee engagement drives performance and is closely tied to mission success in the Federal Government, which translates into better customer service for the American people.
Agency leaders have actively responded to feedback from prior years’ surveys and those efforts are reflected in the results. Compared with 2014, more employees in 2015 perceive their agency conditions as conducive to employee engagement, which is defined as an employee’s sense of purpose, manifest in the level of dedication, persistence, and effort that he or she puts into the work and into the overall commitment to an agency and its mission.
Internal engagement efforts are more likely to be successful when employee feedback is used to make workplace changes. That’s why these results are crucial. Agencies that experienced increases in employee engagement of 3 percentage points or more also saw an increase in employees’ confidence that the survey would be used to make the agency a better place to work.
Another important index also increased by 1 percent government-wide: The global satisfaction score in 2015 was 60 percent, up from 59 percent in 2014. That score tells us that employees are more satisfied with their jobs, their pay, and their organizations and that they are more likely to recommend their agency to others.
This year, 50 percent of the employees who were surveyed responded, for a total of 421,748 responses from 82 agencies. The response rate was 3 percentage points higher than last year’s 47 percent. Overall, 75 percent of responses to the individual survey questions were more positive than they were last year.
And the results underscore the dedication of Federal employees. The survey found that 90 percent or more of employees view their work as important, are willing to commit extra effort when necessary to get their jobs done, and consistently seek out ways to do their jobs better.
Other trends remained strong in 2015: By and large, employees expressed that they enjoy good relationships with their supervisors and are satisfied with telework and alternative work schedules. Areas where the results show we need improvement are: Adequately dealing with poor performers and recognizing differences in performance levels within work units.
Employees’ ratings of senior agency leaders, which declined by 3 percentage points in the 2014 survey, rebounded somewhat in 2015 with a 1 percentage point increase. But it’s clear that we need to continue our focus on engagement and building confidence in our senior leadership.
As of today, everyone can access the employee engagement and global satisfaction data with our visualization tool, UnlockTalent.gov, which tells the story with graphs, charts, and other visual means. It is a very helpful way to analyze the results agency by agency.
Here are five things you’ll want to know to get started:
Clicking on UnlockTalent.gov will take you directly to the data, no sign-in required.
This tool has been an invaluable resource for leaders throughout the
government, and I am pleased that it is now available for all to use.
Every employee is a part of the change and we want to keep the momentum
going. If we continue to work together, the progress will show in future
Note to our readers: OPM will release the full 2015 FEVS government-wide report soon.
OPM soon will be releasing the government-wide results of the 2015 Federal Employee Viewpoint Survey (FEVS), and I am happy to report that we are seeing some positive trends in the numbers this year, although we still have more work to do. Participation in the survey was up – the response rate was 50 percent, up from 47 percent in 2014 – and employee engagement index scores improved at most agencies. The Administration’s focus on engagement is having an impact, and I’m looking forward to sharing the results in more detail soon. In the meantime, I’d like to talk about why employee engagement is so important, and to share a success story from the Department of Housing and Urban Development (HUD).
Employee engagement drives performance and is closely tied to mission success in the Federal Government. An agency that engages its employees ensures a work environment where each employee can reach his or her potential, which in turn has a strong impact on the agency’s ability to achieve its mission goals. Individual agency performance contributes to success for the entire Federal Government, which means better service for the American people.
Engagement occurs in every office between employees and their supervisors and should be a focus at all levels of an agency, from front-line employees to the leadership. The People and Culture plank of the President’s Management Agenda was created, in part, to shine a light on engagement and to support agencies’ efforts to strengthen an organizational culture of employee engagement and mission performance.
This past year, each agency was asked to appoint a senior accountable official responsible for improving employee engagement. Agencies then worked closely with OPM’s FEVS team to analyze and interpret their reports. Each agency received detailed, customized reports with data broken down by department, program, and office, with the goal of enabling agencies to examine internal engagement at the “local level”.
The experience of HUD shows just how powerful a tool the FEVS can be. This past year, HUD increased its engagement score by 5 percentage points. It also increased its global satisfaction score by 6 percentage points. This impressive growth came about as a result of the agency’s commitment to increasing internal engagement.
In sharing their story with OPM, HUD officials credited several efforts with making the difference. They created new collaboration tools, and repurposed some existing ones, for employees to share ideas with their leaders. One such tool is HUDConnect, an internal social media platform that gives employees the opportunity to reach out to leaders and each other. They can recommend process improvements or new technologies. The agency also implemented regular emails to the workforce and quarterly town hall meetings as ways to open lines of communication.
Every employee was provided the FEVS scores for the agency as well as analyses of the data. HUD encouraged senior leaders to use www.unlocktalent.gov – a dashboard OPM created last year that puts each agency’s survey data into visual formats and helps leaders to better understand what the numbers mean.
Importantly, at HUD, change came from the top. Secretary Julián Castro made engaging employees a priority – and he made sure employees knew their feedback would be taken seriously. He and Deputy Secretary Nani Coloretti challenged the department to increase participation in the survey from 51 percent to 75 percent, and it ultimately achieved a 74 percent response rate. Coloretti placed a strong emphasis on responding to employees’ requests through internal tools like HUDConnect and Switchboard, two ways to directly solicit employee feedback. She conducted deep-dive conversations with program offices to create a set of initiatives to build a stronger HUD. These initiatives were shared with employees agency-wide and voted on; from this feedback, there are several projects happening now that are expected to improve HUD’s processes and systems and to strengthen its staff.
These strategies are backed up by our experience with Federal agencies collectively. Leadership involvement, improving internal communications, and enabling employees to have more input into how their organization functions are proven approaches to boosting employee engagement and performance.
I congratulate everyone at HUD for their commitment to employee engagement, for maximizing the value of FEVS as a tool to drive change, and for embracing evidence-based strategies in order to achieve progress. Well done.
There are many other agency success stories in this year’s FEVS results, and I look forward to sharing more of them soon on the OPM blog.
Pope Francis’ visit to Washington, D.C. this week is expected to draw
tens of thousands of visitors to the city and create traffic congestion
across the region. Depending on where your office is located, this
could have a significant impact on your commute.
While the Federal
Government will remain open during the pope’s visit – Tuesday evening
through Thursday – OPM has strongly encouraged agencies
to allow employees to use any workplace flexibilities available to them,
especially telework. In the D.C. area, 70 percent of Federal employees
are eligible to telework and those who take advantage of that option
this week will be helping to alleviate congestion and ensure public
safety while remaining fully productive, despite the logistical
challenges associated with the pope’s visit.
If you do not yet
have a plan in place for telework or using other flexibility options,
talk with your supervisor. Additionally, if you are on an alternative
work schedule, consider whether you can move your day off to give
yourself flexibility during the visit. There are a number of options,
and we encourage supervisors to be as flexible as possible.
the number of commuters into and leaving the city this week will help
alleviate traffic congestion and stress on public transportation. If you
are required to commute to the city during this time, be sure to allow
plenty of extra time. If you are driving, check the street closures
ahead of time, and if you are using public transportation, keep
an eye out for alerts and changes in schedules from the Washington Metro Area Transit Authority.
And, as always, watch local news outlets
for additional changes and alerts. You can get up-to-date information on
the papal visit and the areas of the city that will be affected at PopeFrancisVisit.com.
Brenda Roberts is the Deputy Associate Director for Pay and Leave at the Office of Personnel Management.
Hispanic Heritage Month kicks off this week, with the theme, Hispanic Americans: Energizing Our Nation’s Diversity. As a workforce, we are better when we draw from all segments of society. Hispanics are an integral part of America’s culture and heritage, and this year’s theme encourages us to explore and celebrate that legacy.
A diverse Federal workforce helps us better serve all Americans. That is why I am proud of OPM’s leadership on the Hispanic Council on Federal Employment, which met earlier this summer and will meet again at the end of this month. The Council and OPM have worked together to develop strategies to recruit and retain a diverse workforce. Its members have advised OPM on approaches that avoid unnecessary barriers to Federal employment, both at the entry level and at the executive level. The members of the Council were also instrumental in helping OPM develop its REDI Roadmap by sharing their knowledge of diverse communities and Hispanic millennials. And many of the organizations that sit on the Council have provided leadership training to Federal employees to help the government develop a pipeline of talent.
In my time on the Council, I plan to continue this great work. There is more to be done, but we have made progress that we can build on. Representation of Hispanic Americans in the Federal Government has consistently gone up over the past several years, and it’s also increasing in the Senior Executive Service. At OPM, we intend to continue our recruitment, hiring, and retention efforts and to bolster an inclusive work environment.
Here at OPM, we’ll be celebrating Hispanic Heritage Month with several workforce events, and agencies across the government will be doing the same. I encourage every Federal employee to take the time to participate and continue our shared commitment to creating and maintaining a diverse workforce.
One of the Office of Personnel Management’s key missions is helping agencies untie the “knots” in the hiring process, and our recent partnership with the National Park Service offers a good case study of how we do that.
Each year, all across the nation, the National Park Service hires seasonal employees to support the large number people who visit our national treasures. After a careful review of the service’s seasonal hiring process, the OPM-NPS partnership recently developed a pilot for announcing vacancies that will eliminate the redundancy and inefficiency of multiple job announcements by testing one announcement with multiple locations.
OPM also helped NPS craft more user-friendly job announcements that provide more specific information about individual parks where applicants can envision themselves working.
Just this week, the service celebrated 99 years of caring for our nation’s parks. I’m proud that by fulfilling our mission at OPM, we were able to help the NPS better achieve its mission of preserving our nation’s natural and cultural resources.
This is just one example of the important work that our team at OPM is doing to support hiring excellence across government. I look forward to sharing more examples as additional partnerships mature, and I hope that agencies will continue to take advantage of the comprehensive resources that OPM has available as we deliver on the promise of the President’s Management Agenda for the Federal Government.
Note to readers: Currently, applicants interested in seasonal positions at national parks in the southeast region of the United States can apply here and here.
There was an unexpected error when performing your action.
Your error has been logged and the appropriate people notified. You may close this message and try your command again, perhaps after refreshing the page. If you continue to experience issues, please notify the site administrator.