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As we at OPM and our partners across government work quickly to investigate the nature and scope of the cyberattacks that invaded our network and systems, I want to make sure that our Federal employee family knows that I continue to work each and every day to make sure that the data OPM is entrusted with protecting is secure now and for the future.
I am as concerned as our Federal workforce by these cyberintrusions, and I want employees to know we are redoubling our efforts to make sure our systems are as secure as possible. We know that our adversaries are sophisticated, well-funded, and focused. We know this because in an average month, OPM thwarts millions of attempts to break into our network.
Before I detail the work my OPM team is doing to upgrade our aging systems, to investigate the cyberintrusions, and to plan for the future, I want to make sure all Federal employees know that OPM has continued to operate with strong confidence in the security of the data it handles.
So how did we get here? In November of 2013, when the President honored me with the assignment to lead the men and women of OPM, I quickly realized that the agency’s outdated, legacy system needed to be modernized. My team got to work on the comprehensive IT Strategic Plan during my first 100 days as OPM Director. That plan clearly identified security vulnerabilities in our aging systems. We immediately began an aggressive modernization and security overhaul.
It was because of that overhaul and the tools we put in place to strengthen our cybersecurity that OPM -- working with our partners at the Department of Homeland Security and the Federal Bureau of Investigation -- was able to detect the cyberbreaches of personnel and background investigations data. That work continues, and continues aggressively. We have upgraded our network monitoring and logging capability and added firewalls that allow OPM to better filter network traffic. The remote access for our network administrators has been restricted.
On June 4, we publicly announced that we believed that the personally identifiable information (PII) of about 4 million current and former Federal employees had been compromised. Almost immediately, we began notifying those affected and they are getting access to credit monitoring and other services they may need. As the investigation has proceeded, we recently confirmed that OPM systems containing information related to the background investigations of current, former, and prospective Federal employees may have been compromised. We are working intensively to assess the scope of that attack and we will notify affected individuals as soon as possible.
Each and every day, as we work through the challenges of investigating these attacks and aggressively work on the redesign of our computer network, I am thinking about the millions of men and women who work – and who have worked – to serve the American people.
Our OPM team knows that you have entrusted your sensitive personal information to us. It is a trust we will continue to honor and one that is foremost in our minds as we do the critical work necessary to prevent, detect, and thwart future cyberattacks.
OPM has released a new data tool to the agencies called UnlockTalent.gov. I am excited about this powerful new interactive dashboard because I think it will help Federal leaders foster a culture of excellence and high performance at each and every agency.
With UnlockTalent.gov, agency leaders can take advantage of the valuable information from the Federal Employee Viewpoint Survey and other HR resources, including Enterprise Human Resources Integration (EHRI) data. It will help them better understand the data and it will give them the extra support they need to create the most effective engagement programs for their employees.
The dashboard is exciting for another reason. It is one of the many ways we are working to meet the President’s Second Term Management Agenda goal of creating a culture of excellence and engagement, leading to higher performance.
There are some great features available as a part of the dashboard that makes it particularly helpful and unique. It is customized to each individual agency’s data with personalized pages. And when users sign in, they have access to five separate tabs: Agency Overview, HR Core Metrics, Employee Engagement, Global Satisfaction, and Community of Practice. Each tab offers a different type of data analysis or set of resources. The Community of Practice serves as a hub for agencies to explore best practices from the Federal Government and elsewhere. The combination of data and resources is a powerful way for agency leaders to be able to think about their engagement programs and office cultures.
We didn’t create this tool alone. OPM teamed up with 14 Federal agencies and the Office of Management and Budget so that the dashboard would be designed based on real input from potential users. We’ll also continue to improve it by gathering user feedback and applying it to updates that will add information and features in the coming months.
I am very proud of the team here at OPM and our government partners for this great product. It is proof of what innovation and teamwork can create and it’s happening all across government. I look forward to hearing from agency leaders about how UnlockTalent.gov is helping them bolster their efforts to engage our talented Federal workforce.
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