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WageWorks

As a part of a system-wide upgrade to the Federal Flexible Spending Account Program (FSAFEDS) website, the site will be in transition from July 30 through September 1. During this period, there will be a blackout on participants being able to request reimbursements from their FSA.

The blackout is necessary to allow WageWorks, which was recently awarded a new contract, to set up an enhanced process to file claims and use the FSAFEDS website.

OPM regrets that the blackout may cause inconvenience for some FSAFEDS participants and we understand their concern. However, given the broad scope of the transition, the sensitive nature of the data involved, and the significant security requirements, a claims blackout period of four weeks is necessary. When the upgrades are complete, we are confident that FSAFEDS will be equipped to deliver enhanced service to participants.

In preparation for the transition period, OPM has given FSAFEDS participants several months’ notice through outreach including letters and emails. To minimize the inconvenience, we have scheduled the blackout in late summer, when claim volumes are typically lowest.

For specific information on the transition period, we recommend that participants visit www.fsafeds.com, which includes a FAQ. Participants may also contact the FSAFEDS Program Office at FSA@opm.gov.

In addition, there is still time for participants to file claims for reimbursement before the blackout period begins on July 30.

FSAFEDS allows participants to save money for health care expenses with a Health Care or Limited Expense Health Care FSA. Think of it as a pre-tax savings account that helps you pay for items that typically aren’t covered by a Federal Employees Health Benefits (FEHB) plan, the Federal Employees Dental and Vision Insurance Program, or other health insurance coverage. FSAFEDS also offers another account called Dependent Care FSA. This account allows employees to set aside money for day care expenses for young children and elder care expenses.

We thank everyone for their support of FSAFEDS and for your patience while we go through this transition.


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