Click here to skip navigation
An official website of the United States Government.

Contact Retirement Retirement Information Center

I do hope everyone had a happy and safe New Year. Here, we find ourselves in midst of the traditional retirement busy season, with many former federal employees joining the ranks of those who forged the way ahead into retirement. With that increase in workloads, as many of you know, the call center has become overwhelmed with calls. I recognize the level of service concerning the call center doesn’t meet your or my expectations. We continue to work within the limited resources we have to provide you the very best service we can. And please know, that I continue to fight for resources to ensure you get the service your deserve, honoring your service as we are committed to do.

Remember, the Retirement Services Online is available 24 hours a day enabling you to take charge of your account without a busy signal or long wait times. If you need to contact us for any of the following, please go to https://www.servicesonline.opm.gov/

  • View/Print 1099-R Tax Forms
  • Change Federal and State Income Tax Withholding
  • View/Print Annuity Statement/Verification of Income
  • View/Print a Year-to-Date Summary Of Payments
  • View/Print Verification of Life Insurance (FEGLI)
  • Report a Missing Annuity Payment
  • Report an Annuitant’s Death
  • Change Mailing Address
  • Change SOL Password
  • View the Status of Case while in Interim Pay
  • Establish an Allotment to an Organization
  • Request Duplicate Annuity Booklet
  • Set up a Checking or Savings Allotment
  • Sign up for Direct Deposit of Annuity Payment
  • Update Email Address/Opt-in to Receive Information Electronically
  • View/Print Retirement Services Reference Card (ID Card)

Or as always, we remain available to assist you via the call center’s toll free number, 888-767-6738. And in closing, here’s hoping for an early Spring.


    0 thumbs up     0 thumbs down Share

 
 
Control Panel

Unexpected Error

There was an unexpected error when performing your action.

Your error has been logged and the appropriate people notified. You may close this message and try your command again, perhaps after refreshing the page. If you continue to experience issues, please notify the site administrator.

Working...