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U.S. Office of Personnel
Management FY 2000 |
(Administrative Services - OCAS continued)
| Additional Information Available on the Next Page |
| OCAS Goal
5: FY 1999/2000 |
Systems and environments are improved to increase agency productivity. |
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| Reduce energy usage by improving TRB heating, ventilation and air conditioning and lighting systems through a utility services contract. | ||
| Implement other TRB systems modernization. | ||
| Increase the use of systems and modular furniture. | ||
| Improve physical security systems. | ||
| Redesign selected office space to increase productivity. | ||
| Survey customers and compare their satisfaction against FY 1998 baseline data. | ||
| Improved customer satisfaction with building
systems and internal environment. FY 1998: Improved the TRB by sealing and cleaning the building exterior, completing the fifth phase of the elevator modernization, and implementing an energy conservation study. FY 1999: Install a more efficient and user friendly facility management system which includes asset tracking and building service scheduling functions. FY 1999: Complete Year 2000 compliance planning and testing. |
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| Reduced energy costs associated with heating, cooling and lighting. | ||
| Reduced time required to resolve building-related complaints. | ||
| Increased satisfaction with workplace environment and physical security. | ||
| Improved customer satisfaction data. In the FY 1998 survey 90 percent of responding customers rated their service experience with OCAS as positive. |
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Additional Information Available on the Next Page
Web Page Created 14 May 1999