OPM Congressional Budget Justification and Annual Performance Plan

U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan

( Advances and Reimbursements - continued)
*Additional Information Available on the Next Page*

OFFICE OF WORKFORCE RELATIONS
(dollar amounts in thousands)

RESOURCES	FY 1998 Actual	FY 1999 Estimate	FY 2000 Request	FY 2000 Change
Obligations	$725	$500	$500	---
Full-Time Equivalents	6	10	10	---

DESCRIPTION OF ACTIVITY

The Office of Workforce Relations (OWR) provides models, guidance, and technical assistance to agencies in developing effective employee and labor relations programs. These programs incorporate alternative dispute resolution methods, interest-based problem solving, facilitation, and mediation.

OPM STRATEGIC PLAN GOAL III: provide advice and assistance to help Federal agencies improve their human resources management programs to effectively operate within the economy, demographics and environment of the 21st century.
FY 2000 Resource Summary:	Obligations (000): $500	Full-Time Equivalents: 10

Provide models, guidance, and technical assistance to promote agency use of existing personnel flexibilities and tools to help them achieve human resources management goals in support of their mission. (Continuing)

By the year 2002, become the acknowledged leading source for effective, efficient technical assistance for a full range of flexible human resources management programs, as well as for those areas where uniform, Governmentwide systems are in place.

OWR Goal 14: FY 1999/2000	Federal agencies receive timely, accurate and useful advice and technical assistance to ensure that employee relations, employee health services, work and family, labor-management relations and human resources development are a positive part of agencies’ fully integrated human resource systems.

		Sponsor recurring conferences devoted to current topics in employee relations, employee health services, work and family issues, labor-management relations, and human resources development.
		Sponsor or participate in reimbursable workshops/seminars on employee relations and employee health services issues to share state-of-the-art practices and discuss emerging issues and trends.

		Maintain a high level of satisfaction as expressed by conference, workshop and seminar participants on evaluation sheets and\or orally. In FY 1998, 94% of participant evaluations rated the overall content and quality of SOELR as Excellent or Very Good. 4% of the respondents rated the conference at the Good level. In FY 1998, OWR sponsored the highly popular Symposium on Employee and Labor Relations (SOELR). This annual conference draws more than 800 labor and employee relations professionals from Federal agencies all over the world. OWR is planning to sponsor the FY 1999 Symposium during the second quarter of the year, including seven all-day pre-conference sessions and over 40 general sessions.
		Consistent level of repeat conference, workshop and seminar attendance.
		Increase in demand for conferences/workshops as measured by the number of potential registrants on an established waiting list.
		Periodic surveys of stakeholders reflect an increasing rate of approval in terms of subject matter and quality of presentations and technical assistance. In the 1998 OPM customer satisfaction survey, agency HR Directors rated all OPM conferences in this manner: 58.5% said that OPM sponsored conferences were very useful and 36.6% said they were somewhat useful. Also in 1998, HR Specialists survey results indicated that 60.2% found OPM conferences very useful and 35.3% found them somewhat useful.

VERIFICATION AND VALIDATION

OWR will continually assess various mechanisms for collecting baseline data and measuring customer/stakeholder satisfaction. Such valid and reliable assessment tools as OPM’s customer satisfaction survey and participant evaluation forms will be utilized.

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Web Page Created 14 May 1999