OPM Seal U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan


(Employment Services continued)

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ES Goal 6:
FY 1999/2000
Agencies receive clear, accurate, timely advice and assistance to ensure that the lawful rights of employees and applicants, including veterans, are safeguarded.
Means Blue Arrow Head  Develop simple and clear explanations of laws, regulations, and Presidential policies which can be understood and easily adapted by agencies, following plain language guidance.
Blue Arrow Head  Provide comprehensive models, guidance, and assistance to agencies as they conduct decentralized HR activities and implement employment policies and programs.
Blue Arrow Head  Continue to use more collaborative processes with agencies to improve the way in which operating managers and personnel staff learn about new developments affecting their human resource management responsibilities and the policy tools available to them.
Blue Arrow Head  Use electronic media, including the OPM Web site and CD ROM formats to widely disseminate core policy and program information, including laws, regulations, appellate decisions, and to respond to questions.
Blue Arrow Head  Ensure that all proposed and final rules published in the Federal Register use plain language.
Blue Arrow Head  Review and rewrite, as needed, all ES documents explaining how to obtain services or how to comply with agency requirements in plain language, by the end of FY 2001.
    
Indicators/Performance Results Blue Arrow Head   Report on the guidance and models issued during the year.

ES issued memoranda to HR Directors announcing new provisions of the Defense Authorization Act for FY 1998 that extended veterans’ preference to Gulf War veterans and veterans meeting certain other specific service criteria. ES prepared questions and answers addressing issues concerning these new provisions and placed them on the OPM web site; and issued instructions to OPM examining offices and agency Delegated Examining Units (DEU’s) on how to apply the new provisions.

ES conducted two special reviews of sample vacancy announcements to determine whether they met special career transition announcement requirements; conducted a study of the Reemployment Priority Program; completed comprehensive reports on agency buyout use and agency reemployment of buyout-takers; developed a new regulation-based voluntary early retirement program; and issued guidance on the use of Early Retirement Authority during FY 1998 and FY 1999.

Also in FY 1998 ES issued a new CD-Rom entitled "Career Transition -- a Briefing and Resource Guide for Employees" and in FY 1999, ES will develop comprehensive guides for agencies and managers on restructuring alternatives and RIF avoidance, and on HR issues and policies when outsourcing.

ES provided support to agencies in understanding medical disqualifications of preference eligibles, and in developing medical standards for positions considered arduous and hazardous.

ES also assisted the District of Columbia in its efforts to minimize the impact of downsizing, by establishing a special program to place in Federal positions displaced D.C. corrections workers, and approved an early retirement authority request for all D.C. Government.

Blue Arrow Head   Evaluate qualitative feedback from agencies on the usefulness of guidance provided, including feedback on the OPM Web site.
Blue Arrow Head    

An increase in the level of agency HR Specialists’ satisfaction with information sharing and technical assistance in employment areas, as measured by informal feedback and by a 2% increase over FY 1999 levels in the percentage of favorable ratings (or maintenance at 90% or higher) on the annual OPM Customer Satisfaction Survey.

The HR Specialists’ baseline satisfaction levels with major components of the ES program as measured by the FY 1998 survey were as follows:

Program Area

Information
Sharing
Technical
Assistance
Employment Information 86.9% 83.7%
Selection & Promotion Policy 81.0% 78.6%
Merit Based Examining Tools 77.4% 76.1%
Veteran’s Preference 86.6% 84.2%
Reduction in Force 83.1% 79.5%
Early Retirement/VSIP 85.8% 81.7%
Career Transition 75.0% 73.1%
Blue Arrow Head   Satisfaction levels at 80% or higher for specific guidance materials issued in FY 2000 as measured by HR Specialists’ ratings on the annual OPM Customer Satisfaction Survey.

The HR Specialists’ baseline satisfaction levels with guidance materials issued in FY 1998 were as follows:

Guidance Material

Satisfied/Very Satisfied
VetGuide 88.1%
VERA Guide 84.6%
VSIP Guide 84.7%
Employee Guides (RIF,RIF Separation Benefits,
Career Transition, Buyouts)
85.3%

 

Blue Arrow Head  Evaluate the results of the annual Merit System Principles Questionnaire to determine if there has been at least a 2% improvement in perception of equity and merit base of agency staffing decisions over the FY 1999 results.
Blue Arrow Head  Evaluate the results of oversight reviews to determine if fewer findings of systemic problems are found in agencies, and improvements are noted.
Blue Arrow Head  All proposed and new rules published in the Federal Register meet plain language criteria.
Blue Arrow Head  At least half of all existing ES policy documents are rewritten in plain language by the end of FY 2000.

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Page Created April 12, 1999