OPM Congressional Budget Justification and Annual Performance Plan

U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan

(Employment Services continued)

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HUMAN RESOURCES SYSTEMS AUTOMATION

Continue to increase the number of agencies using Employee Express each year, to enable more employees to make self-directed benefits changes.

ES Subgoal 2c:
FY 1999/2000 Through the encouragement of the Human Resources Technology Council (HRTC), an increased number of agencies are using self-service benefits selection systems (such as OPM’s Employee Express).

Continue to form consortia of small agencies to make Employee Express affordable.

Continue to work with customer agencies to define additional options for Employee Express and Annuitant Express.

Expand capability of OPM systems for easy, organized flow of automated HR data to meet diverse system needs of agencies, and thereby encourage agencies to utilize existing or to develop new self-service benefits selection systems.

Continue to provide excellence in customer service.



   The numbers of agencies and employees covered by self-service benefits selection systems is increased by 10% over the numbers covered in FY 1999.
Many agencies use Employee Express, an automated system which uses the Internet, telephones and touchscreen computers to enable employees to make direct changes to their personnel files. In FY 1998, participation in the Employee Express system for automated self-selection of benefits increased to include 18 large agencies and a consortium of 13 small agencies, and coverage of more than 770, 700 employees. This was an increase of more than 20% over FY 1997. At least through FY 2000 ES expects increases in the numbers of employees with access to Employee Express. As more agencies implement planned acquisition of major HR automated systems this use could decline. However, this will not reduce the numbers of employees with access to self-selection benefits systems, as the new systems will include these features, or will be configured to continue linkage to Employee Express

   The scope of OPM data delivery systems is increased to accommodate diverse agency self-service benefits selection system requirements. Self-service benefits systems alow for the direct entry of transactions once processed in operating HR offices, saving valuable resources and at the same time, increasing employee access to their own data.
In FY 1999, new options for Savings Bonds and overseas employee coverage were added; in FY 2000 plans are underway to add a retirement estimator, W4 worksheet, access to a federal benefits knowledgebase, and paperless CFC contributions. When Employee Express was expanded to the Internet, the ES team developed an in-depth security plan addressing the system network, software, architecture, and user access security issues. The system underwent thorough testing by security experts from partner agencies and private security contractors which resulted in no security breeches to the system. ES also built a system modeled after Employee Express, the D. C. Government Health Benefits Selection System, in just three weeks.

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Web Page Created 14 May 1999

		Continue to form consortia of small agencies to make Employee Express affordable.
		Continue to work with customer agencies to define additional options for Employee Express and Annuitant Express.
		Expand capability of OPM systems for easy, organized flow of automated HR data to meet diverse system needs of agencies, and thereby encourage agencies to utilize existing or to develop new self-service benefits selection systems.
		Continue to provide excellence in customer service.

		The numbers of agencies and employees covered by self-service benefits selection systems is increased by 10% over the numbers covered in FY 1999. Many agencies use Employee Express, an automated system which uses the Internet, telephones and touchscreen computers to enable employees to make direct changes to their personnel files. In FY 1998, participation in the Employee Express system for automated self-selection of benefits increased to include 18 large agencies and a consortium of 13 small agencies, and coverage of more than 770, 700 employees. This was an increase of more than 20% over FY 1997. At least through FY 2000 ES expects increases in the numbers of employees with access to Employee Express. As more agencies implement planned acquisition of major HR automated systems this use could decline. However, this will not reduce the numbers of employees with access to self-selection benefits systems, as the new systems will include these features, or will be configured to continue linkage to Employee Express
		The scope of OPM data delivery systems is increased to accommodate diverse agency self-service benefits selection system requirements. Self-service benefits systems alow for the direct entry of transactions once processed in operating HR offices, saving valuable resources and at the same time, increasing employee access to their own data. In FY 1999, new options for Savings Bonds and overseas employee coverage were added; in FY 2000 plans are underway to add a retirement estimator, W4 worksheet, access to a federal benefits knowledgebase, and paperless CFC contributions. When Employee Express was expanded to the Internet, the ES team developed an in-depth security plan addressing the system network, software, architecture, and user access security issues. The system underwent thorough testing by security experts from partner agencies and private security contractors which resulted in no security breeches to the system. ES also built a system modeled after Employee Express, the D. C. Government Health Benefits Selection System, in just three weeks.