OPM Congressional Budget Justification and Annual Performance Plan

U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan

(OMSOE continued)

SALARIES AND EXPENSES/GENERAL FUND APPROPRIATION
OFFICE OF MERIT SYSTEMS OVERSIGHT AND EFFECTIVENESS

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OMSOE Goal 2: FY 1999/2000	The Central Personnel Data File (CPDF) is modernized to acquire data electronically, to make the CPDF more accessible, and to use it to replace the employment history function now served by paper Official Personnel Folders.

OVERALL HUMAN RESOURCES MANAGEMENT

By the year 2002, modernize the Central Personnel Data File (CPDF) to be the Governmentwide system for efficiently collecting, analyzing, and disseminating accurate, comprehensive and timely workforce information on all Federal civilian employees (other than Postal Service) that supports policy research, development, and evaluation.

OMSOE Goal 2:
FY 1999/2000 The Central Personnel Data File (CPDF) is modernized to acquire data electronically, to make the CPDF more accessible, and to use it to replace the employment history function now served by paper Official Personnel Folders.

To implement the CPDF modernization, this budget request includes $1,200,000 and 5 FTE in FY 2000 as the first installment of a multi-year program to be completed by FY 2002. These resources will be used as follows:

To acquire CPDF data from agencies electronically, a total of $50,000 will be needed to fully implement electronic submissions and quality control of the information.

To make the CPDF more accessible, a total of $500,000 will be needed to procure and monitor a contractor to design an information retrieval system, including identifying the most appropriate data base management system, telecommunications requirements, and estimated maintenance costs.

To have the CPDF replace the employment history function now served by paper Official Personnel Folders, $650,000 and 5 FTE will be required to (a) replace the paper SF 50 "Notification of Personnel Action" with an electronic Employment History File; and (b) contract a study of the dynamics file to determine if the current records can adequately replace the paper records. The study will also recommend ways to improve record quality.

Execute a CPDF Modernization Plan to (a) acquire data electronically from agencies, (b) make CPDF information more readily accessible to Government clients and the public, and (c) use the CPDF to replace the employment history function now served by paper Official Personnel Folders.

   Contract for the design of a CPDF information retrieval system that identifies the most appropriate data base management systems and telecommunication requirements and estimates the maintenance costs



   Technical requirements for electronic exchange of CPDF submissions and quality control information developed. Significant progress on the CPDF Modernization Plan, including, a tracking system for contract milestones, approval of technical requirements by the Chief Information Officer, and agency satisfaction with proposed technical requirements.

   Detailed design specifications for a CPDF online information retrieval system developed, taking into account feedback from CPDF users.

   Assessment of the quality of CPDF historical dynamics records completed, taking into account feedback from human resource management offices and employee organizations

   Quality control procedures for the CPDF Employment History File developed using the following to measure success: number of issues addressed by procedures, feedback from technical experts on feasibility of the procedures, and feedback from agency officials on workability of quality control feedback.
In FY 1998, the requirements for the Standard Form 50 were revised to allow electronic employee notification for many actions without OPM’s prior approval.

The filing requirements for the Official Personnel Folder (OPF) were reduced by an estimated 1.6 million documents a year in FY 1998.

   Increase in the level of agency HR Directors’ satisfaction with regard to 1) OPM’s leadership in this area, and 2) their opportunity for involvement, and HR Specialists’ satisfaction with regard to 1) information sharing and 2) technical assistance, as measured by informal customer feedback and an increase of 2% over FY 1999 levels in the percentage of favorable ratings (or maintenance at 90% or higher) in the annual OPM Customer Satisfaction Survey.

The satisfaction levels as measured by the FY 1998 customer survey for HR Directors were 53.7% for leadership, and 63.2% for opportunity for involvement, and.for HR Specialists were 65.5% for information sharing and 64.2% for technical assistance. We are concerned by these results, and will explore them in focus groups and through other follow-up, to determine underlying causes and improvement actions. Also, when we design the FY 1999 survey, we will use the pilot test to determine if the questions in this area are appropriately phrased and addressed to the correct audiences.

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		Execute a CPDF Modernization Plan to (a) acquire data electronically from agencies, (b) make CPDF information more readily accessible to Government clients and the public, and (c) use the CPDF to replace the employment history function now served by paper Official Personnel Folders.
		Contract for the design of a CPDF information retrieval system that identifies the most appropriate data base management systems and telecommunication requirements and estimates the maintenance costs

		Technical requirements for electronic exchange of CPDF submissions and quality control information developed. Significant progress on the CPDF Modernization Plan, including, a tracking system for contract milestones, approval of technical requirements by the Chief Information Officer, and agency satisfaction with proposed technical requirements.
		Detailed design specifications for a CPDF online information retrieval system developed, taking into account feedback from CPDF users.
		Assessment of the quality of CPDF historical dynamics records completed, taking into account feedback from human resource management offices and employee organizations
		Quality control procedures for the CPDF Employment History File developed using the following to measure success: number of issues addressed by procedures, feedback from technical experts on feasibility of the procedures, and feedback from agency officials on workability of quality control feedback. In FY 1998, the requirements for the Standard Form 50 were revised to allow electronic employee notification for many actions without OPM’s prior approval. The filing requirements for the Official Personnel Folder (OPF) were reduced by an estimated 1.6 million documents a year in FY 1998.
		Increase in the level of agency HR Directors’ satisfaction with regard to 1) OPM’s leadership in this area, and 2) their opportunity for involvement, and HR Specialists’ satisfaction with regard to 1) information sharing and 2) technical assistance, as measured by informal customer feedback and an increase of 2% over FY 1999 levels in the percentage of favorable ratings (or maintenance at 90% or higher) in the annual OPM Customer Satisfaction Survey. The satisfaction levels as measured by the FY 1998 customer survey for HR Directors were 53.7% for leadership, and 63.2% for opportunity for involvement, and.for HR Specialists were 65.5% for information sharing and 64.2% for technical assistance. We are concerned by these results, and will explore them in focus groups and through other follow-up, to determine underlying causes and improvement actions. Also, when we design the FY 1999 survey, we will use the pilot test to determine if the questions in this area are appropriately phrased and addressed to the correct audiences.