OPM Congressional Budget Justification and Annual Performance Plan

U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan

(last page of Office of Workforce Relations information)

Additional Information Available on the Next Page

Help agencies design, implement, manage and evaluate personnel demonstration projects, as well as other alternative personnel approaches, such as those envisioned for performance-based organizations. (Continuing)

OWR Goal 13: FY 1999/2000	Agency demonstration projects address employee relations, labor relations, and human resources development issues effectively.

		Based on subject matter expertise, work cooperatively with OPM’s Office of Merit Systems Oversight and Effectiveness (OMSOE) to review and identify workforce relations issues with regard to Demonstration Project proposals, and assess the soundness of proposed alternatives. When appropriate, provide options for improvement.
		Share with agencies the "lessons learned" from earlier demonstration projects and alternative personnel systems which included effective workforce relations.

		Positive comments and feedback provided informally and/or through customer satisfaction surveys conducted by OMSOE.
		Increased number of successful demonstration projects result in legislative and regulatory changes allowing greater flexibility in agency HR practices.

OWR will continually assess various mechanisms for collecting baseline data and measuring customer/stakeholder satisfaction. Such valid and reliable assessment tools as OPM’s Merit System Principles Questionnaire, the OPM customer satisfaction survey and participant evaluation forms will be utilized.
FY 2000 data will be collected, analyzed, and studied according to accepted collection, analysis, and evaluation practices to determine customer satisfaction and acceptance of OWR products and services, and the level of progress toward achieving OWR goals.
Client access to information has been measured by such accepted accounting means as web page "counter" software and GPO data on the numbers of publications ordered. Using baselines from FY 1998, OWR will measure the progress of client access during FY 1999 and FY 2000.
To the extent that OWR relies on other organizations such as the Federal Labor Relations Authority or the Government Printing Office for data and information, standard tracking systems have been developed and implemented by those organizations.
The quality of nominations for OWR-sponsored Governmentwide awards is determined by neutral, expert panels that rely upon predetermined selection criteria.

Additional Information Available on the Next Page

Web Page Created 14 May 1999