OPM Seal U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan


(Office of Workforce Relations continued)

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OWR Goal 8:
FY 1999/2000
Employees make increased use of Employee Assistance Programs and other health promotion and disease prevention programs and practices so that the Federal workforce operates in a more safe and healthy environment.
Means Blue Arrow Head  Conduct an annual survey of Employee Assistance Programs (EAPs) to monitor implementation, usage and quality of programs in Federal agencies.
Blue Arrow Head  Provide Governmentwide guidance on EAPs, as well as other health promotion and disease prevention programs through:
  • access on the world wide web; and
  • presentations to program managers at interagency meetings.
    
Indicators/Performance Results Blue Arrow Head   A 1% increase in the use of agency EAPs, based on annual report data. FY 1997 annual report data is listed below.
Blue Arrow Head   Improvement in the extent to which instructional materials about EAPs are available to OPM customers, as measured by an increases in the number of hits on the employee health services home page.

The home page has been designed and will become operational in FY 1999.

Blue Arrow Head   Improvement in the level of satisfaction of HR Specialists with regard to instructional materials about EAPs, as measured by a 2% increase over FY 1999 levels in the percentage of favorable ratings on the OPM customer survey.

The level of satisfaction with regard to the timeliness and quality of information sharing on EAPs was 75.1% for HR Specialists in 1998.

The level of satisfaction with regard to the timeliness and quality of technical assistance on EAPs was 74.4% for HR Specialists in 1998.

Blue Arrow Head   Satisfaction with the quality of OPM information on EAPs as measured by annual EAP survey.
Blue Arrow Head   Improvement in employees’ perception that employees with personal or work-related problems are offered help, as measured by a 1% increase in the percentage of favorable ratings in the annual Merit System Principles Questionnaire.

The overall percentage of favorable ratings was 61% in the 1998 survey (reported out in FY 1999).

In FY 1998, OWR completed a draft of the Employee Health Services Handbook, which is designed to provide agencies and employees with extensive guidance on (1) establishing and maintaining effective Employee Assistance Programs (EAP) and (2) conducting innovative health promotion and disease prevention activities in the workplace. In addition, OWR conducted the 1998 National Conference on Federal Employee Assistance and Health Enhancement Programs, which attracted more than 270 EAP and health promotion professionals from throughout the Government.

OWR also completed the FY 1997 Annual Report to Congress on Federal Employee Substance Abuse, which reflected a small (7 percent) decrease in employee utilization of EAPs but also demonstrated a greater agency commitment in terms of financial support for these programs. The report also reflected a slight increase in employees seeking help for drug problems, a decrease in those seeking assistance for alcohol problems, and a decrease in those counseled for problems such as emotional, mental, financial, legal, family, and HIV/AIDS-related problems. The report will also show that there was a significant increase in the number of supervisors and managers receiving training in EAPs. OWR also developed drafts of web pages for OPM health promotion and disease prevention activities, published and sent to Congress the "Report to Congress on Disease Prevention and Health Promotion," which reported on OPM’s activity in the health demonstration project with the University of Hawaii, and announced the winners of the 1998 Director’s Award for Outstanding Employee Health Services Programs. In FY 1999, OWR will issue the Employee Health Services Handbook, with access provided on the Internet, and increase agency access to health promotion and disease prevention guidance through the posting of new web sites.

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Web Page Created 14 May 1999