OPM Congressional Budget Justification and Annual Performance Plan

U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan

(Revolving Fund Account - continued)
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By the year 2000, become the provider of choice for direct human resources management services including examining, test administration, downsizing, career transition, organizational assessment, and occupational analysis, on a reimbursable basis.

ES Goal 22: FY 1999/2000	The DOD Testing Program is operated to maintain high customer satisfaction and fiscal balance.

		Support DOD in its continuing initiative to provide student testing, by maintaining the capability of fully responding to requests for conducting test sessions.
		Work closely with DOD Testing Program managers to assess and improve operations.

		Continuation of the contract by DOD. The contract with DOD has been continued for FY 1999, and ES expects it will be renewed in FY 2000.
		Requests for numbers of student test sessions by DOD are met. In FY 1998 approximately 15,000 student test sessions and approximately 30,700 enlistment sessions were conducted for DOD, and in FY 1999 ES is planning on an increase in the number of sessions conducted.
		Increased customer satisfaction as tracked through quarterly feedback sessions with DOD program managers. DOD Test Program managers expressed their satisfaction with this program in the annual planning meeting held in June, 1998. This high level of satisfaction has been reflected in an increase in contract workload for FY 1999.
		Financial balance of costs and income. Costs and income for the DOD Testing Revolving Fund were in balance at the end of FY 1998.

An increase of $379,000 is estimated to cover the cost of pay raise and inflation

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Web Page Created 14 May 1999