OPM Seal U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan


(Workforce Compensation & Performance Service continued)

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WCPS Goal 11:
FY 1999/FY 2000
Agencies are provided assistance and advice in developing employee performance management systems that meet the requirements of the Government Results and Performance Act and are used to support and reward accomplishment of agency strategic goals.
Means Blue Arrow Head  Assist in conducting the FY 2000 Total Compensation Conference and distribute guidance materials to share best practice experience and discuss emerging issues and trends, with particular emphasis on using all processes of employee performance management to improve individual and organizational performance.
Blue Arrow Head  Provide policy interpretation, guidance and assistance through distribution of newsletters and reports, timely responses to customer inquiries, and effective support of Administration initiatives.
    
Indicators/Performance Results Blue Arrow Head   An increase in the level of HR Specialists’ satisfaction with OPM’s information sharing about performance appraisal and incentive awards policies as measured by informal customer feedback and a 2% increase over FY 1999 levels in the percentage of favorable ratings (or maintenance at 90% or higher) on the annual OPM Customer Satisfaction Survey. The HR Specialists’ baseline satisfaction levels, as measured by the 1998 OPM Customer Satisfaction Survey were as follows:
 
Program Area Information Sharing
Performance Appraisal 73%
Incentive Awards 74%

 

Blue Arrow Head   End-of-conference surveys indicate that there is a perception of appropriate balance of technical guidance and program innovations.

Successfully conducted the 1998 Performance Management Conference and distributed guidance materials to over 300 human resource managers. In FY 1999, develop performance management-related program segments for the Total Compensation Conference.

The 1998 Performance Management Conference received an overall evaluation of 4.4 on a five-point scale in the end-of-conference survey of 106 participants. Eighty percent said that the conference met their needs, and 92 percent said that the presentation materials were useful.

Blue Arrow Head   Performance management products address features and explain the five fundamental processes of performance management (planning, monitoring, developing, rating, and rewarding performance).

In FY 1998, WCPS issued Questions and Answers about Performance Management and Performance Appraisal for Teams.

In FY 1999, issue overview papers on evaluating appraisal programs and "Performance Appraisals for Teams."

Blue Arrow Head   Agencies are satisfied with the advice WCPS provides on employee and group performance issues, including aligning performance elements in employee performance plans with organizational goals, providing feedback to employees on individual and group performance against established goals, analyzing employee training and development needs and providing training and development opportunities that support the needs of the organization, rating employee performance against established elements and standards, and rewarding individuals and groups who achieve individual and organizational goals. This is demonstrated by the response to a question on the 2000 OPM Customer Satisfaction Survey.

In FY 1998, conducted 8 successful one-day interactive workshops on developing employee performance plans to support accomplishment of organizational goals. Post-workshop customer surveys indicated that at each workshop at least 75 percent of participants rated the overall presentation at least a four on a five point scale.

In FY 1999, issue a handbook, "Measuring Employee Performance," which emphasizes the development of employee performance plans that support the accomplishment of organizational goals.

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Web Page Created 14 May 1999