OPM Seal U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan


(Workforce Compensation & Performance Service continued)

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OPM STRATEGIC PLAN GOAL III:  provide advice and assistance to help Federal agencies improve their human resources management programs to effectively operate within the economy, demographics and environment of the 21st century.
FY 2000 Resource Summary:

Obligations (000): $505

Full-Time Equivalents: 6

WCPS Goal 12:
FY 1999/FY 2000
Federal agencies receive timely, clear, accurate, and useful advice and assistance on classification, compensation, and performance management that keeps them better informed about appropriate system flexibilities and ways in which they can be used to support accomplishment of agency strategic goals.
  • Provide models, guidance, and technical assistance to promote agency use of existing personnel flexibilities and tools to help them achieve human resources management goals in support of their mission. (Continuing)
  • By the year 2002, become the acknowledged leading source for effective, efficient technical assistance for a full range of flexible human resources management programs, as well as for those areas where uniform, Governmentwide systems are in place.
Means

Blue Arrow Head 

Establish standard procedures to enhance distribution of program materials using electronic media.
  Blue Arrow Head  Disseminate the latest information on pay and leave, classification, and performance management through electronic communication, meetings of appropriate IAG Networks, and consultation with individual agency representatives.
  Blue Arrow Head  Conduct a feasibility study of using the Internet to collect and share appraisal and award program techniques and practices.
  Blue Arrow Head  Use customer feedback and needs analysis to identify areas where models and guidance are needed.
  Blue Arrow Head  Seek involvement of existing stakeholder groups, such as the President’s Management Council (as appropriate) and appropriate IAG Networks, in identifying needed material.
    
Indicators/Performance Results Blue Arrow Head   Increase in the level of HR Specialists’ satisfaction with OPM’s technical assistance about compensation, position classification, and performance management issues as measured by informal customer feedback and a 2% increase over FY 1999 levels in the percentage of favorable ratings (or maintenance at 90% or higher) on the annual OPM Customer Satisfaction Survey.

The HR Specialists’ baseline satisfaction levels, as measured by the 1998 OPM Customer Survey were as follows:

Program Area

Technical
Assistance
Position classification and position management 70%
Annual pay adjustment 83%

Program Area

Technical
Assistance

Pay administration 81%
Leave Administration 83%
Premium pay and hours of work 78%
COLA administration 74%
Federal wage system 77%
Performance appraisal 71%
Incentive awards 72%

 

Blue Arrow Head   Increased number of requests for consultation demonstrates overall satisfaction with the quality of services provided.

In FY 1998, WCPS provided the following:

Written position classification advisory opinions to Department of Veterans Affairs and Department of Defense. Will provide written position classification advisory opinions to Department of Agriculture and the Government Printing Office in FY 1999.

Technical assistance to the Immigration and Naturalization Service to help them prepare their draft legislative proposals to replace AUO pay for immigration officers with a new form of annual premium pay for regularly scheduled overtime work and to reform the existing premium pay law for immigration inspectors.

Guidance to the Bureau of the Census regarding overtime pay obligations and calculations when Federal employees have dual employment in the same agency or in two different agencies.

Blue Arrow Head   Post-workshop customer surveys indicate overall satisfaction with leave workshop presentations.

During FY 1998, conducted four workshops on "Federal Leave Programs -- Putting the Pieces Together." These workshops provided guidance and active discussions on the interaction of the Family and Medical Leave Act of 1993; sick leave for family care, bereavement, and adoption purposes; the Federal leave transfer and leave bank programs; leave for bone-marrow and organ donation; and taking actions against employees who use or abuse leave. Ninety-six percent of post-workshop customer survey forms rated the overall workshop at least a four on a five point scale.

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Web Page Created 14 May 1999