OPM Seal U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan


(Workforce Compensation & Performance Service continued)

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WCPS Goal 4:
FY 1999/FY 2000
In order to ensure a cost-effective Federal service, a collaborative review of the COLA (Cost-of-Living Allowance) program and other compensation issues affecting employees in the COLA areas is carried out in preparation for a report to Congress.
Means Blue Arrow Head  Work with COLA plaintiffs, their attorneys, and the Department of Justice to conduct joint research under the terms of a court-approved Memorandum of Understanding and arrive at common principles for administering and/or reforming the program in the future.
Blue Arrow Head  Oversee and/or conduct independent research in preparation for OPM’s report to Congress.
    
Indicators/Performance Results Blue Arrow Head   On the basis of joint and independent research efforts and appropriate discussions with key stakeholders, OPM reaches agreement with COLA plaintiffs on common principles and/or clearly articulates its rationale for areas of disagreement.

In FY 1998, continued to work on research for the COLA program in Safe Harbor Working Group meetings with the COLA plaintiffs and their representatives.

Blue Arrow Head   Report submitted to Congress on the status of the COLA program as required by.
Blue Arrow Head   An increase in the level of agency HR Directors’ satisfaction with 1) OPM’s policy leadership and 2) their opportunity for involvement, as measured by informal customer feedback and a 2% increase over FY 1999 levels in the percentage of favorable ratings (or maintenance at 90% or higher) on the annual OPM Customer Satisfaction Survey.

The HR Directors’ baseline satisfaction levels as measured by the 1998 OPM Customer Survey were as follows:

Program Area Policy Leadership Agency Involvement
Nonforeign area Cost-of-Living
Allowances (COLA)
54% 52%

 

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Web Page Created 14 May 1999