OPM Seal U.S. Office of Personnel Management

FY 2000
Budget Justification/Performance Plan


(Workforce Compensation & Performance Service continued)

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WCPS Goal 8:
FY 1999/FY 2000
Agency managers are receiving easy-to-use classification and position management program guidance that facilitates delayering and streamlining their organizations.
Means Blue Arrow Head  Evaluate the initial impact of the Leader Grade (LG) Evaluation Guide implementation through the OPM Customer Satisfaction Survey and feedback from agency specialists participating in the IAG Classification Forum on agency delayering programs, and effect whatever revisions/changes are deemed necessary to facilitate optimum utility of the Guide.
Blue Arrow Head  Explore with stakeholders the need to revise the General Schedule Supervisory Grade Evaluation Guide (GSSG) as needed to coordinate with the LG Evaluation Guide in assisting agency delayering programs and create more position classification flexibility.
    
Indicators/Performance Results Blue Arrow Head   Comments and feedback provided through customer surveys of the IAG Network on Position Classification representatives indicate satisfaction with the Guide in their agencies.
Blue Arrow Head   Classification and position management program guidance is issued, as necessary.

In FY 1998, WCPS issued the final General Schedule Leader Grade Evaluation Guide and revised the General Schedule Supervisory Grade Evaluation Guide. In addition, a successful 1998 OPM Position Classification Symposium was held.

Blue Arrow Head   Issuance of two enhanced HRCD-ROMs each year with current salary tables and other automated improvements.

In FY 1998, WCPS issued two updates to the HRCD-ROM.

Blue Arrow Head   An increase in the level of agency HR Directors’ satisfaction with 1) OPM’s policy leadership and 2) their opportunity for involvement, as measured by informal customer feedback and a 2% increase over FY 1999 levels in the percentage of favorable ratings (or maintenance at 90% or higher) on the annual OPM Customer Satisfaction Survey.

The HR Directors’ baseline satisfaction levels as measured by the 1998 OPM Customer Survey were as follows:

Program Area

Policy Leadership

Agency Involvement

Position Classification and
Position Management
58% 63%

 

Blue Arrow Head   An increase in the level of HR Specialists’ satisfaction with OPM’s information sharing about position classification and position management as measured by informal customer feedback and a 2% increase over FY 1999 levels in the percentage of favorable ratings (or maintenance at 90% or higher) on the annual OPM Customer Satisfaction Survey.

The HR Specialists’ baseline satisfaction level, as measured by the 1998 OPM Customer Survey were as follows:

Program Area

Information Sharing
Position classification and
   position management
77%

 

Blue Arrow Head   Satisfaction levels at 80% or higher as measured by HR Specialists’ ratings on specific guidance materials issued in FY 2000 as measured by the annual OPM Customer Satisfaction Survey.

The HR Specialists’ baseline satisfaction levels with guidance materials issued in FY 1998 were as follows:

Guidance Material

Satisfied/Very Satisfied
HRCD-ROM 76%
General Schedule Leader
   Grade Evaluation Guide
81%

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Web Page Created 14 May 1999