Customer Satisfaction Survey Results (CAHPS) |
||
|---|---|---|
Report Category |
FEHB Quality Assurance |
|
Frequency |
Annual |
|
Required of |
All (except plans with less than 500 FEHB enrollees) |
|
Due Date |
June 15 |
|
Reference |
Contract §1.9 |
|
Guidance |
Carrier Letter 98-45 |
|
For information about this report, contact |
Program Planning and Evaluation Group |
|
NOTES: | ||