Performance Management Topics

The focus on Human Capital issues remains strong. Come find out how effective performance management processes can help build and support a strong performance culture. Also, see what's been happening over the past year in this program area.

Learn more about OPM's Human Capital Scorecard, its dimensions, and how to use it. Discover how this powerful management tool can assist agencies to score well on the President's Standards for Success. This session will highlight the relationship between OPM's Human Capital Scorecard and the President's Management Agenda initiatives. Also, hear first hand an agency's perspective on working with the Human Capital Scorecard.

Telecommuting has become a reality in the public sector. Learn how supervisors can establish results-based performance management strategies to manage their telecommuters effectively, provide excellent customer service, and improve productivity

Recipients of this year's OPM Director's PILLAR Award will describe their successful employee performance management programs and share tips and lessons learned. Hear about the Federal Aviation Administration's and the National Energy Technology Laboratory's award-winning performance management programs.

This session will highlight two very successful awards programs currently in use. The Census Award Recognition System (CARS) is a user-friendly automated system for managers that ensures timely recognition of employees and provides improved tracking and control of funds. Claudia Thornburg and Geof Pejsa from the Department of Commerce's Bureau of the Census will share and discuss CARS' implementation process, lessons learned, and results achieved. Thomas Geloneck from the Department of Veterans Affairs, Ann Arbor Healthcare System, will discuss his organization's team award program. The program was designed and implemented to shift recognition from individual performance awards to team awards and to link performance incentives with the organization's strategic plan.

Ever wonder how other agencies are measuring employee performance in a results-oriented environment? In this session, representatives from the Federal Highway Administration and the Aviation and Missile Research Development and Engineering Center (AMRDEC) will share their real-life experiences with measuring employee performance. Dr. Leonard will describe how AMRDEC currently operates as a demonstration project and how it uses employee performance distinctions to make pay decisions. Both speakers will describe first-hand experiences and provide valuable insights on how they use employee performance metrics.