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U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

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Federal Investigative Services

Contract Management


  • Provides oversight of the contractor Quality Assurance Program.

  • Provides oversight of the contractor Investigator Integrity Program.

  • Audits contractor products to ensure that all appropriate procedures and practices have been observed and that the final product meets all appropriate standards.

  • Verifies additional costs through spot checks (police report charges, transcripts, etc.) or case-by-case inspection (Department of Energy/Nuclear Regulatory Commission medical).

  • Provides technical assistance to the contractor.

  • Makes final FOI/PA decisions, prepares amendments to files, and oversees contractor FOI/PA activities.

  • Provides oversight of National Personnel Records Center and other record repository activities.

  • Reviews and evaluates background investigations conducted by other Federal agencies to assure the investigations meet applicable standards, as well as applicable laws, orders, regulations, and guidelines.


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