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Frequently Asked Questions Personnel Documentation

Personnel Documentation

  • You may access the portal at https://eopf.nbc.gov/opm/.  For any other questions, you should contact eOPF Help Desk directly to obtain information.  Their e-mail address is eopf_hd@telesishq.com or you can call them on (866) 275-8518.
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  • The eOPF is an electronic version of the paper OPF and a system for accessing the electronic folder online. The eOPF system combines document management with workflow capabilities.   The eOPF allows each employee to have an electronic personnel folder instead of a paper folder. Benefits of eOPF include: *   Immediate access to personnel forms and information for a geographically dispersed workforce. *   E-mail notification to employee when documents are added to their eOPF. *   Multi-level secure environment with security rules for sensitive information. *   No loss of official personnel documents due to filing and routing errors. *   Reduced costs associated with storage, maintenance, and retrieval of records. *   Electronic transfer of human resources (HR) data. *   Integration with agency’s human resources information systems (HRIS). *   Compliance with OPM and federally mandated HR employee record management regulations.
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  • Your Official Personnel Folder contains records the Government needs to make accurate employment decisions throughout your Federal career.These documents:
    • Show your Federal appointment was valid (Examples: the Appointment Affidavit; the Declaration for Federal Employment).
    • Verify your military service credit for leave, reduction-in-force, or retirement (Examples: the DD 214, Certificate of Release or Discharge from Active Duty; the Military Service Deposit Election).
    • Establish your employment history - your grades, occupations and pay (Example: the Standard Form 50, Notification of Personnel Action).
    • Record your choices under Federal benefits programs (Examples: the Health Benefits Registration Form; the Designation of Beneficiary under the Federal Employees' Group Life Insurance Program).
    Check Chapter 3 of The Guide to Personnel Recordkeeping  [588KB] for more detailed information on what goes into the Official Personnel Folder.
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  • If you're currently a Federal employee, contact your Human Resources Office. If you're no longer working for the Government, write to:  National Archives and Records Administration National Personnel Records Center 1411 Boulder Boulevard Valmeyer, IL 62295 FAX: 618-935-3014  For more information on contacting the National Personnel Records Center, go to http://www.archives.gov/st-louis/civilian-personnel/
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  • To obtain your military records, please visit the National Archives Center website at http://www.archives.gov/st-louis/military-personnel/
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  • You.  Anyone you designate.  Government officials who need to see the records to do their jobs.  There are a limited number of special situations where others can see information from your personnel records.  These situations are described in routine uses under the Privacy Act System of Records Notice covering the Official Personnel Folder.For more information on the Privacy Act and the Office of Personnel Management's records systems under the Act, visit Privacy Act Information.
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  • No.  Your new agency should contact your current agency to let them know when you'll be moving to your new civil service job.  Once your current agency has proof you've been hired, the Human Resources Office should process a Termination Appointment In (new agency).  This way you should avoid unintentional breaks in service.
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  • No. There isn't any official Discontinued Service Retirement action.  These actions are processed as separations.  The circumstances of the separation are what make you eligible for Discontinued Service Retirement.  For more information on Discontinued Service Retirement, refer to Chapter 44 of the CSRS and FERS Handbook  [118KB].
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  • Two reasons.
    1. To make sure important items in your employment history are documented consistently.  This ensures your rights and benefits as a Federal employee are protected over time, no matter where in Government you work.
    2. To collect information on human resources activities Governmentwide.  The Office of Personnel Management, Office of Management and Budget, Congress and others use this information to manage the Federal workforce.
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  • If you disagree with the action that was taken rather than the way it was documented, then it's not a case where the records are wrong.  In these cases, you have to file a grievance or appeal within the required time limits.  If the records don't document what actually happened, then the records are wrong.  If you're still employed, you should contact your Human Resources Office.  If you're no longer employed, write to: Deputy Associate Director Office of the Chief Information Officer Office of Personnel Management 1900 E Street, NW Washington, DC 20415-6000 Include enough information to: *   Identify the record (your name and social security number, the name and date of the record). *   Explain why you think it's wrong, including any evidence supporting your position. *   Show how you would correct the record.
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