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Job Family Position Classification Standard for Administrative Work
in the Equipment, Facilities, and Services Group, GS-1600

May 2003

Table of Contents

Page 18 of 32

FACTOR LEVEL DESCRIPTIONS

FACTOR 1 – KNOWLEDGE REQUIRED BY THE POSITION

Factor 1 measures the nature and extent of information or facts that an employee must understand to do acceptable work (e.g., steps, procedures, practices, rules, policies, theories, principles, and concepts) and the nature and extent of the skills necessary to apply that knowledge. You should only select a factor level under this factor when the knowledge described is required and applied.

Note:

In the tables below, factor level description is abbreviated as FLD.
Factor 1 illustrations are located in Appendix F1.

Level 1-5				750 Points
Series	Equipment, Facilities, and Services	GS-1601	Laundry Operations Services	GS-1658
	Cemetery Administration Services	GS-1630	Food Services	GS-1667
	Facility Operations Services	GS-1640	Equipment Services	GS-1670
	Printing Services	GS-1654
FLD	Knowledge of, and skill in applying, commonly used equipment, facility, or service principles and concepts sufficient to: obtain on-the-job experience with equipment, facilities, or services; and develop familiarity and proficiency in performing highly structured assignments under strictly controlled situations.

Level 1-6						950 Points
Series	Equipment, Facilities, and Services	GS-1601		Laundry Operations Services	GS-1658
	Cemetery Administration Services	GS-1630	Illustration(s)	Food Services	GS-1667	Illustration(s)
	Facility Operations Services	GS-1640	Illustration(s)	Equipment Services	GS-1670	Illustration(s)
	Printing Services	GS-1654	Illustration(s)
FLD	Knowledge of, and skill in applying, principles, concepts, and methods of equipment, facility, or service operations sufficient to: design projects that have applicable precedents or plan approaches to perform assignments using well-established occupational methods, techniques, processes, and precedents such as: determining facility, grounds, or equipment overhaul, maintenance, restoration, or repair needs; determining food substitutions or printing design layout; preparing plans and specifications for alterations at a facility, cemetery, or food service; preparing a statement of work and serving as the contractor representative to ensure compliance with the contract; scheduling the sequence of operations; directing assembly of materials; drafting instructions and step-by-step procedures for operation, maintenance, and modification of assigned equipment; coordinating work forces and resources; and negotiating with management or clients on broad programs and straightforward problems concerning utilization of the physical plant; or oversee and implement a program involving: limited technical issues; specific and well-defined objectives; relationships that are mostly factual in nature; and fairly well-understood mechanisms such as planning and directing the operation of a facility without elevators, escalators, or complicated heating and air-conditioning requirements.

Level 1-7						1250 Points
Series	Equipment, Facilities, and Services	GS-1601		Laundry Operations Services	GS-1658	Illustration(s)
	Cemetery Administration Services	GS-1630	Illustration(s)	Food Services	GS-1667	Illustration(s)
	Facility Operations Services	GS-1640	Illustration(s)	Equipment Services	GS-1670	Illustration(s)
	Printing Services	GS-1654	Illustration(s)
FLD	Knowledge of, and skill in applying, a comprehensive range of principles, concepts, and practices concerning equipment, facility, or service operations with complicated technical requirements that have no clear precedent or plan such as: specialized equipment in worldwide use; a facility containing a chiller system with an industrial size heater, a complete sewage disposal plant providing primary and secondary treatment, grounds containing a golf course, athletic fields and facilities, tennis courts, flower gardens, and lawns; a national park comprised of historic buildings, staff housing, rental facilities, camp grounds, entertainment facilities, and museums or historic exhibits, difficult terrain, poisonous plants, and dangerous animals; food service or laundry operations at a prison; or a hospital consisting of several buildings with different functions requiring different operational procedures sufficient to oversee and implement a program involving the identification and resolution of difficult issues or problems such as: determining equipment, facility, or service deficiencies and appropriate resolutions; developing maintenance concepts, including forecasting usage rates, and establishing initial repair and replacement factors; analyzing facility and equipment requirements against customer needs; preparing budgets based on plans for maintenance, repair work, new construction, alteration projects, replacement of existing equipment, or increase in services; analyzing food, printing, cemetery, or laundry service capability against customer requests; and evaluating, enhancing, changing, or developing new services, procedures, and processes to increase program effectiveness.