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Job Family Position Classification Standard for Administrative Work
in the Equipment, Facilities, and Services Group, GS-1600

May 2003

Table of Contents

Page 19 of 32

FACTOR 2 – SUPERVISORY CONTROLS

This factor covers the nature and extent of direct or indirect controls exercised by the supervisor or another individual over the work performed, the employee’s responsibility, and the review of completed work. The supervisor determines what information the employee needs to perform the assignments; e.g., instructions, priorities, deadlines, objectives, and boundaries. The employee’s responsibility depends on the extent to which the supervisor expects the employee to develop the sequence and timing of the various aspects of the work, to modify or recommend modification of instructions, and to participate in establishing priorities and defining objectives. The degree of review of completed work depends upon the nature and extent of the review; e.g., close and detailed review of each phase of the assignment; detailed review of the completed assignment; spot check of finished work for accuracy; or review only for adherence to policy. The primary components of this factor are: How Work Is Assigned, Employee Responsibility, and How Work Is Reviewed.

Note: In the tables below, factor level description is abbreviated as FLD.

Level 2-1				25 Points
Series	Equipment, Facilities, and Services	GS-1601	Laundry Operations Services	GS-1658
	Cemetery Administration Services	GS-1630	Food Services	GS-1667
	Facility Operations Services	GS-1640	Equipment Services	GS-1670
	Printing Services	GS-1654
FLD	How Work Is Assigned – The supervisor or designated employee: instructs the employee on what to do, the methods to use, what to look for, and what to bring to the supervisor's attention; and provides detailed and specific instructions for developmental tasks or tasks involving the use of new formats, methods, or procedures. Employee Responsibility – The employee: performs work as instructed; consults with the supervisor when clarification of instructions is necessary; and receives guidance on problems and work methods not specifically covered by the original instructions. How Work Is Reviewed – The supervisor or designated employee reviews work while in progress and upon completion to see that the employee followed directions and that the results are complete and accurate.

Level 2-2				125 Points
Series	Equipment, Facilities, and Services	GS-1601	Laundry Operations Services	GS-1658
	Cemetery Administration Services	GS-1630	Food Services	GS-1667
	Facility Operations Services	GS-1640	Equipment Services	GS-1670
	Printing Services	GS-1654
FLD	How Work Is Assigned – The supervisor or designated employee: instructs the employee on the purpose of the assignment and its scope, limitations, expected deadlines, and priorities; and advises the employee on peculiarities of new assignments. Employee Responsibility – The employee: works independently, but within the framework the supervisor established and in conformance with established practices and prescribed procedures; and refers problems not covered by the supervisor’s instructions or guides to the supervisor for help or a decision. How Work Is Reviewed – The supervisor or designated employee: reviews completed work closely to verify accuracy and conformance to required procedures and any special instructions; reviews findings and conclusions to ensure they are supported by facts; and typically reviews in detail the more difficult work of a type the employee has not previously done.

Level 2-3				275 Points
Series	Equipment, Facilities, and Services	GS-1601	Laundry Operations Services	GS-1658
	Cemetery Administration Services	GS-1630	Food Services	GS-1667
	Facility Operations Services	GS-1640	Equipment Services	GS-1670
	Printing Services	GS-1654
FLD	How Work Is Assigned – The supervisor or designated employee: outlines or discusses possible problem areas and defines objectives, plans, priorities, and deadlines; and provides guidance for unusual situations that do not have clear precedents. Employee Responsibility – The employee: independently plans and carries out the assignments in conformance with accepted policies and practices; and adheres to instructions, policies, and guidelines in exercising judgment to resolve commonly encountered work problems and deviations. How Work Is Reviewed – The supervisor or designated employee reviews completed work for conformity with policy and effectiveness. The methods and procedures used to complete assignments seldom require detailed review.

Level 2-4				450 Points
Series	Equipment, Facilities, and Services	GS-1601	Laundry Operations Services	GS-1658
	Cemetery Administration Services	GS-1630	Food Services	GS-1667
	Facility Operations Services	GS-1640	Equipment Services	GS-1670
	Printing Services	GS-1654
FLD	How Work Is Assigned – The supervisor: outlines overall objectives and available resources; and discusses timeframes, scope of the assignment including possible stages, and possible approaches with the employee. Employee Responsibility – The employee: determines the most appropriate principles, practices, and methods to apply in all phases of assignments; interprets regulations on his/her own initiative; applies new methods to resolve complex and/or intricate, controversial, or unprecedented issues and problems; resolves most of the conflicts that arise; and keeps the supervisor informed of progress and of potentially controversial matters. How Work Is Reviewed – The supervisor reviews completed work for soundness of overall approach, effectiveness in meeting requirements or producing expected results, the feasibility of recommendations, and adherence to requirements.

Table of Contents

U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

Job Family Position Classification Standard for Administrative Work in the Equipment, Facilities, and Services Group, GS-1600

May 2003

FACTOR 2 – SUPERVISORY CONTROLS

Job Family Position Classification Standard for Administrative Work
in the Equipment, Facilities, and Services Group, GS-1600