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Job Family Position Classification Standard for Administrative Work
in the Equipment, Facilities, and Services Group, GS-1600
May 2003
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Page 20 of 32

FACTOR 3 – GUIDELINES

This factor covers the nature of guidelines and the judgment employees need to apply them.  Individual assignments may vary in the specificity, applicability, and availability of guidelines; thus, the judgment that employees use similarly varies.  The existence of detailed plans and other instructions may make innovation in planning and conducting work unnecessary or undesirable.  However, in the absence of guidance provided by prior agency experience with the task at hand or when objectives are broadly stated, the employee may use considerable judgment in developing an approach or planning the work.  Here are examples of guidelines used in administrative work in the Equipment, Facilities, and Services Group, GS-1600:

  • Title 44, U.S. Code, Public Printing and Documents
  • Joint Committee on Printing issuances
  • Joint Committee on Accreditation of Healthcare Organizations
  • Federal, State, and local laws, regulations, ordinances, and procedures pertaining to equipment, facilities, and services
  • Administrative policies, and locally developed guidance
  • Program requirements
  • Agency regulations, legislation, and precedent decisions covering program operations
  • Automated program procedures
  • Maintenance instruction manuals
  • Contractor’s quality assurance program documentation
  • Local policies, handbooks, and other operating procedures

Do not confuse guidelines with the knowledge described under Factor 1– Knowledge Required by the Position.  Guidelines either provide reference data or impose certain constraints on applications.  For example, in some of the functional areas covered by this standard, there may be several generally accepted methods of accomplishing work, perhaps set forth in an agency operating manual.  However, in a particular office, the policy may be to use only one of those methods; or the policy may state specifically under what conditions the office may use each method.  The primary components of this factor are:  Guidelines Used and Judgment Needed.

Note:  In the tables below, factor level description is abbreviated as FLD.

Level 3-1

25 Points

Series

Equipment, Facilities, and Services

GS-1601

Laundry Operations Services

GS-1658

Cemetery Administration Services

GS-1630

Food Services

GS-1667

Facility Operations Services

GS-1640

Equipment Services

GS-1670

Printing Services

GS-1654

 

 

FLD

Guidelines Used – The employee uses specific and detailed guidelines that cover all aspects of the work.

Judgment Needed – The employee works in strict adherence to available guidelines, which require little or no judgment.  The supervisor or designated employee must authorize any deviations from the guidelines.


 

Level 3-2

125 Points

Series

Equipment, Facilities, and Services

GS-1601

Laundry Operations Services

GS-1658

Cemetery Administration Services

GS-1630

Food Services

GS-1667

Facility Operations Services

GS-1640

Equipment Services

GS-1670

Printing Services

GS-1654

 

 

FLD

Guidelines Used – The employee uses a number of guidelines that are directly applicable to the assignment.  Guidelines prescribe established procedures and techniques and provide clear precedents.

Judgment Needed – The employee uses judgment to:

  •  select and apply the most appropriate guidelines;
  •  determine the appropriateness and applicability of any minor deviations with existing guidelines; and
  •  refer to the supervisor situations to which the existing guidelines cannot be applied or that require significant deviations.

 

Level 3-3

275 Points

Series

Equipment, Facilities, and Services

GS-1601

Laundry Operations Services

GS-1658

Cemetery Administration Services

GS-1630

Food Services

GS-1667

Facility Operations Services

GS-1640

Equipment Services

GS-1670

Printing Services

GS-1654

 

 

FLD

Guidelines Used – The employee uses a wide variety of agency policies, regulations, precedents, and work directions; however, they are not always directly applicable to issues and problems or have gaps in specificity.   Precedents are available outlining the preferred approach to more general or day-to-day problems or issues.

Judgment Needed – The employee uses judgment to interpret, modify, and apply available guidelines to specific problems or issues.


 

Level 3-4

450 Points

Series

Equipment, Facilities, and Services

GS-1601

Laundry Operations Services

GS-1658

Cemetery Administration Services

GS-1630

Food Services

GS-1667

Facility Operations Services

GS-1640

Equipment Specialist

GS-1670

Printing Services

GS-1654

 

 

FLD

Guidelines Used – The employee uses policies and precedents that are very general in nature.  Policies  specific to assignments are often scarce or of limited use.

Judgment Needed – The employee uses judgment, initiative, and resourcefulness in deviating from established methods or researching trends and patterns to:

  •  develop new methods and criteria;
  •  propose new policies and practices; and/or
  •  significantly modify existing equipment.

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