Job Family Position Classification Standard for Administrative Work |
May 2003 |
This factor covers the nature of guidelines and the judgment employees need to apply them. Individual assignments may vary in the specificity, applicability, and availability of guidelines; thus, the judgment that employees use similarly varies. The existence of detailed plans and other instructions may make innovation in planning and conducting work unnecessary or undesirable. However, in the absence of guidance provided by prior agency experience with the task at hand or when objectives are broadly stated, the employee may use considerable judgment in developing an approach or planning the work. Here are examples of guidelines used in administrative work in the Equipment, Facilities, and Services Group, GS-1600:
Do not confuse guidelines with the knowledge described under Factor 1– Knowledge Required by the Position. Guidelines either provide reference data or impose certain constraints on applications. For example, in some of the functional areas covered by this standard, there may be several generally accepted methods of accomplishing work, perhaps set forth in an agency operating manual. However, in a particular office, the policy may be to use only one of those methods; or the policy may state specifically under what conditions the office may use each method. The primary components of this factor are: Guidelines Used and Judgment Needed.
Note: In the tables below, factor level description is abbreviated as FLD.
|
Level 3-1 |
25 Points | |||
|---|---|---|---|---|
|
Series |
Equipment, Facilities, and Services |
GS-1601 | Laundry Operations Services |
GS-1658 |
|
Cemetery Administration Services |
GS-1630 |
Food Services |
GS-1667 | |
|
Facility Operations Services |
GS-1640 |
Equipment Services |
GS-1670 | |
|
Printing Services |
GS-1654 |
|
| |
|
FLD |
Guidelines Used – The employee uses specific and detailed guidelines that cover all aspects of the work. Judgment Needed – The employee works in strict adherence to available guidelines, which require little or no judgment. The supervisor or designated employee must authorize any deviations from the guidelines. | |||
|
Level 3-2 |
125 Points | |||
|---|---|---|---|---|
|
Series |
Equipment, Facilities, and Services |
GS-1601 |
Laundry Operations Services |
GS-1658 |
Cemetery Administration Services |
GS-1630 |
Food Services |
GS-1667 | |
|
Facility Operations Services |
GS-1640 |
Equipment Services |
GS-1670 | |
Printing Services |
GS-1654 |
|
| |
|
FLD |
Guidelines Used – The employee uses a number of guidelines that are directly applicable to the assignment. Guidelines prescribe established procedures and techniques and provide clear precedents. Judgment Needed – The employee uses judgment to:
| |||
|
Level 3-3 |
275 Points | |||
|---|---|---|---|---|
|
Series |
Equipment, Facilities, and Services |
GS-1601 |
Laundry Operations Services |
GS-1658 |
Cemetery Administration Services |
GS-1630 |
Food Services |
GS-1667 | |
Facility Operations Services |
GS-1640 |
Equipment Services |
GS-1670 | |
Printing Services |
GS-1654 |
|
| |
FLD |
Guidelines Used – The employee uses a wide variety of agency policies, regulations, precedents, and work directions; however, they are not always directly applicable to issues and problems or have gaps in specificity. Precedents are available outlining the preferred approach to more general or day-to-day problems or issues. Judgment Needed – The employee uses judgment to interpret, modify, and apply available guidelines to specific problems or issues. | |||
|
Level 3-4 |
450 Points | |||
|---|---|---|---|---|
|
Series |
Equipment, Facilities, and Services |
GS-1601 |
Laundry Operations Services |
GS-1658 |
Cemetery Administration Services |
GS-1630 |
Food Services |
GS-1667 | |
Facility Operations Services |
GS-1640 |
Equipment Specialist |
GS-1670 | |
Printing Services |
GS-1654 |
|
| |
FLD |
Guidelines Used – The employee uses policies and precedents that are very general in nature. Policies specific to assignments are often scarce or of limited use. Judgment Needed – The employee uses judgment, initiative, and resourcefulness in deviating from established methods or researching trends and patterns to:
| |||