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Job Family Position Classification Standard for Administrative Work
in the Equipment, Facilities, and Services Group, GS-1600
May 2003
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Page 21 of 32

FACTOR 4 – COMPLEXITY

This factor covers the nature, number, variety, and intricacy of tasks, steps, processes, or methods in the work performed; the difficulty in identifying what needs to be done; and the difficulty and originality involved in performing the work.  The primary components of this factor are:  Nature of Assignment, What Needs To Be Done, and Difficulty and Originality Involved.

Note: In the tables below, factor level description is abbreviated as FLD.
Factor 4 illustrations are located in Appendix F4.

Level 4-2

75 Points

Series

Equipment, Facilities, and Services

GS-1601

Laundry Operations Services

GS-1658

Cemetery Administration Services

GS-1630

Food Services

GS-1667

Facility Operations Services

GS-1640

Equipment Services

GS-1670

Printing Services

GS-1654

 

 

FLD

Nature of Assignment – Work consists of duties involving related processes and methods.  Assignments continually increase in difficulty.

What Needs To Be Done – The employee chooses the most appropriate approach to complete recurring assignments.

Difficulty and Originality Involved – The employee follows prescribed processes and methods as assignments of a factual nature increase in difficulty.


Level 4-3

150 Points

Series

Equipment, Facilities, and Services

GS-1601

 

Laundry Operations Services

GS-1658

Illustration(s)

Cemetery Administration Services

GS-1630

Illustration(s)

Food Services

GS-1667

Illustration(s)

Facility Operations Services

GS-1640

Illustration(s)

Equipment Services

GS-1670

Illustration(s)

Printing Services

GS-1654

Illustration(s)

 

 

 

FLD

Nature of Assignment – Work consists of different and unrelated processes and methods in completing assignments or projects.

What Needs To Be Done – The employee:

  • analyzes and researches problems, issues, or relationships; and
  • chooses a course of action from many alternatives.

Difficulty and Originality Involved – The employee identifies and discerns the interrelationships of conditions and elements to perform assignments such as scheduling maintenance, landscaping, printing, or food services based on weather, equipment or supplies needed, expense, and/or probable outcome.


Level 4-4

225 Points

Series

Equipment, Facilities, and Services

GS-1601

 

Laundry Operations Services

GS-1658

Illustration(s)

Cemetery Administration Services

GS-1630

Illustration(s)

Food Services

GS-1667

Illustration(s)

Facility Operations Services

GS-1640

Illustration(s)

Equipment Services

GS-1670

Illustration(s)

Printing Services

GS-1654

Illustration(s)

 

 

 

FLD

Nature of Assignment – Work consists of a variety of duties requiring many different and unrelated processes and methods involving equipment, facilities, and/or services.

What Needs To Be Done – The employee:

  • assesses unusual conditions;
  • varies approach to assignments; and
  • decides how to perform assignments based on incomplete or conflicting data.

Difficulty and Originality Involved – The employee applies seasoned judgment and skill to interpret considerable data, plan work, or modify methods and techniques used to perform assignments such as scheduling repair or replacement of equipment, supplies, or parts of facilities due to:

  • aging;
  • change in usage;
  • unanticipated damage; or
  • modernization.

Level 4-5

325 Points

Series

Equipment, Facilities, and Services

GS-1601

 

Equipment Services

GS-1670

Illustration(s)

Facility Operations Services

GS-1640

Illustration(s)

 

   

FLD

Nature of Assignment – Work consists of varied duties requiring many different and unrelated process and methods that:

  • apply to a broad range of activities; or
  • require substantial depth of analysis.

What Needs To Be Done – The employee analyzes changes in programs, technological developments, events that can not be predicted, or conflicting requirements to decide what needs to be done and how to do it.  Processes, approach, and methodology are uncertain.

Difficulty and Originality Involved – The employee develops new techniques, criteria, and information involving the repair, maintenance, or modification of equipment, facilities, facility operations, or services.


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