General Schedule Position Classification Standard		Classification Programs Division
Draft Job Family Standard for Administrative Work in the Investigation, Enforcement, Inspection, and Compliance Group, GS-1800
Release Date:  December 2001 - DRAFT		Section Twelve of Thiryt-One

Contents

FACTOR LEVEL DESCRIPTIONS

FACTOR 1 KNOWLEDGE REQUIRED BY THE POSITION

Factor 1 measures the nature and extent of information or facts that an employee must understand to do acceptable work (e.g., steps, procedures, practices, rules, policies, theories, principles, and concepts) and the nature and extent of the skills necessary to apply that knowledge. You should only select a factor level under this factor when the knowledge described is required and applied.

Note: In the text below, factor level description is abbreviated as FLD.
Factor 1 illustrations are located in Appendix F1.

Level 1-5:  Investigation Work - Administrative, 750 Points

General Investigation, GS-1810 Illustration(s)
Wage and Hour Investigation, GS-1849 Illustration(s)
Equal Opportunity Investigation, GS-1860 Illustration(s)

Knowledge of, and skill in applying, basic principles that can be acquired through formal and on-the-job training in:

• applicable Federal laws and regulations;
• factfinding;
• investigation;
• information analysis;
• rules of evidence; and
• oral and written communication

sufficient to:

• gather, organize, and communicate straightforward, factual information;
• relate laws and regulations to specific conditions and situations; and
• carry out elementary assignments in a training environment and in subsequent developmental assignments.

Level 1-5:  Investigation Work - Criminal, 750 Points

Investigation Work - Criminal Illustration(s)

Knowledge of, and skill in applying, basic principles and practices that can be acquired through formal and on-the-job training in:

• applicable Federal laws and regulations;
• investigation;
• surveillance;
• factfinding from such sources as business records, utility records, law enforcement records, witnesses, and informants;
• rules of evidence;
• chain-of-custody procedures;
• information analysis;
• self-defense;
• making arrests;
• firearms and less-than-lethal weapons; and
• oral and written communication

sufficient to:

• gather, organize, and communicate straightforward, factual information;
• relate laws and regulations to specific conditions and situations;
• use self-defense methods;
• use firearms and other weapons; and
• carry out elementary assignments in a training environment and in subsequent developmental assignments such as assisting in:
• surveillance activities;
• the preparation of affidavits to justify search and arrest warrants; and
• executing warrants.

Level 1-5:  Enforcement Work, 750 Points

Customs Patrol Enforcement, GS-1884 Illustration(s)
Border Patrol Enforcement, GS-1896 Illustration(s)

Knowledge of, and skill in applying, basic principles that can be acquired through formal and on-the-job training in:

• applicable Federal laws and regulations, including those affecting apprehension, detention, and transfer of suspects and prisoners;
• patrolling;
• interviewing;
• surveillance through direct observation and use of specialized equipment;
• distinguishing the differences in speech, mannerisms, attire, and customs among various ethnic groups and nationalities;
• oral and written communication;
• self-defense; and
• firearms and less-than-lethal weapons

sufficient to:

• conduct routine patrols, surveillance activities, and arrests;
• interview individuals crossing United States borders;
• gather, organize, and communicate straightforward, factual information;
• examine and evaluate forms and documents such as Customs declarations, bills of sale for airline tickets, birth certificates, immigration documents, passports, and driver's licenses;
• identify smuggled, prohibited, or illegal shipment of goods, or the illegal entry of aliens to the United States;
• distinguish among members of ethnic groups and nationalities;
• develop leads and express facts of a crime and/or reasonable suspicion thereof;
• obtain records from government databases such as the National Crime Information Center (NCIC) and State departments of motor vehicles;
• track suspects using quickly learned methods;
• prepare and present straightforward cases for criminal prosecution or administrative hearings; and
• use self-defense methods, firearms, and other weapons appropriately.

Level 1-5:  Inspection Work, 750 Points

Fish and Wildlife Inspection, GS-1813 Illustration(s)
Immigration Inspection, GS-1816 Illustration(s)
Customs Inspection, GS-1890 Illustration(s)

Knowledge of, and skill in applying, basic principles and techniques that can be acquired through formal and on-the-job training in:

• applicable Federal laws and regulations pertaining to:
• entry to and departure from the United States by citizens and aliens;
• import or export of goods and products across the United States borders; or
• trade, export, import, and transport of wildlife and wildlife products within and across United States borders;
• descriptions of the characteristics of commonly imported/exported, traded, or smuggled:
• commodities,
• currency, or
• wildlife and wildlife products;
• inspecting people, luggage, and shipments of goods;
• oral and written communication; and
• interviewing

sufficient to:

• review and authenticate documents such as passports, visas, and/or import and export permits;
• recognize alterations or changes to such documents;
• obtain straightforward, factual information from travelers, shippers, importers, and warehouse personnel;
• examine people, luggage, mail, warehouses, and freight for the presence of illicit items using direct observation and easily operated scanning devices;
• recognize commonly smuggled items frequently encountered in screening international travelers, and inspecting luggage, air and boat shipments, rail and truck freight, and mail; and
• inform higher level employees of possibly widespread or organized activities intended to circumvent the immigration, import/export, or trade laws of the United States.

Level 1-5:  Compliance Work, 750 Points

General Compliance, GS-1801 Illustration(s)
Mine Safety and Health Compliance GS-1822 Illustration(s)
Agricultural Compliance GS-1850 Illustration(s)
Alcohol, Tobacco, Firearms, and Explosives Compliance, GS-1854 Illustration(s)
Import Compliance, GS-1889 Illustration(s)

Knowledge of, and skill in applying, basic principles and techniques that can be acquired through formal and/or on-the-job training in:

• applicable Federal laws and regulations or those covered by the assigned compliance program;
• interviewing;
• factfinding;
• information analysis;
• oral and written communication; and
• practices common to businesses, public institutions, and other entities subject to requirements of the compliance program;
• procedures used to review;
• payroll records;
• invoices;
• accounts receivable data;
• tax payment records; and/or
• inventory information

sufficient to:

• answer elementary questions about the compliance program;
• select, gather, and organize information about the regulated entity from office records, files, and personnel;
• establish preliminary findings; and
• draft portions of reports.

Level 1-6:  Investigation Work - Administrative, 950 Points

General Investigation, GS-1810 Illustration(s)
Wage and Hour Investigation GS-1849 Illustration(s)
Equal Opportunity Investigation GS-1860 Illustration(s)

Knowledge of, and skill in applying:

• applicable Federal laws and precedents;
• a variety of factfinding and analytical methods; and
• relevant administrative sanctions from the civil and /or administrative justice systems

sufficient to:

• interview complainants, public and/or private sector employees, and witnesses;
• determine the relevance, importance, and credibility of the statements;
• carry out investigations involving diverse complainants, their representatives, and witnesses;
• organize, analyze, and present facts;
• resolve complaints; or
• develop reports leading to further action.

Level 1-6:  Investigation Work - Criminal, 950 Points

Criminal Investigation, GS-1811 Illustration(s)

Knowledge of, and skill in applying:

• applicable Federal laws, precedents, constitutional law, and case-law decisions including those regarding detention, arrest, search, and seizure;
• interrogation procedures;
• a broad range of factfinding and analytical methods;
• methods used to detect and/or avoid potential security risks;
• techniques to protect individuals who may be subject to abduction or assassination;
• counterintelligence;
• sophisticated surveillance techniques; and
• the legal jurisdictions of States, foreign governments, and other United States
Government organizations; and
• criminal operations such as those involving:
• misuse of currency and financial instruments;
• narcotics trafficking;
• identity theft;
• cybercrime;
• organized crime; and
• subversive organizations

sufficient to:

• gather, evaluate, correlate, and analyze information;
• obtain evidence, including evidence that is difficult to secure and/or preserve;v
• document chain-of-custody;
• identify and reduce security risks;
• protect designated individuals; and
• develop supportable criminal cases for presentation and/or prosecution.

Level 1-6:  Enforcement Work, 950 Points

Customs Patrol Enforcement, GS-1884 Illustration(s)
Border Patrol Enforcement, GS-1896 Illustration(s)

Knowledge of, and skill in applying:

• applicable Federal laws, precedents, court decisions, and regulations concerning the agency's mission to include issues regarding:
• nationality;
• citizenship;
• smuggling;
• illegal entry;
• fraud; and
• conspiracy;
• surveillance techniques based on seismic, infrared, and magnetic sensors, and camouflage techniques;
• photographic and night-vision equipment;
• techniques for identifying fraudulent documents such as resident alien cards and bogus vehicle registrations;
• information gathering techniques, to include eliciting information from paid and unpaid informants; and
• court rulings that serve to protect suspects and offenders including unaccompanied juveniles

sufficient to:

• track and apprehend people illegally crossing the United States border;
• identify new ways to use surveillance equipment to improve detection and capture of people illegally crossing the border;
• develop information to justify probable cause for obtaining warrants;
• establish probable cause to search vehicles for suspected violations such as alien or narcotic smuggling;
• serve as a witness and/or present evidence substantiating allegations presented before the United States Magistrate, representatives of the U.S. Attorney's Office, or in criminal court;
• maintain effective liaison across State, Federal, and international jurisdictions regarding border incidents such as shootings, automobile accidents, and search and rescue operations;
• write reports and technical material such as affidavits; and
• conduct interrogations, searches, and seizure of evidence for use in prosecuting cases.

Level 1-6:  Inspection Work, 950 Points

Fish and Wildlife Inspection, GS-1813 Illustration(s)
Immigration Inspection GS-1816 Illustration(s)
Customs Inspection GS-1890 Illustration(s)

Knowledge of, and skill in applying:

• interviewing techniques;
• laws, decisions, and policies pertaining to the confiscation of property and detention of people;
• detection methods applicable to common smuggling techniques;
• conventional inspection techniques, such as hand-searching, use of well-established technology, and canine-assisted methods;
• descriptions of commonly occurring commodities, and/or wildlife and wildlife products subject to import, export, transportation, and trade laws of the United States and major international trading partners;
• laws, treaties, documents, rules, regulations, and procedures pertaining to:
• travel to and from the United States by citizens and aliens, including special limitations and prohibitions;
• import and export of goods, or wildlife and wildlife products across United States borders; and
• foreign laws, documents, and trade practices associated with such subject items

sufficient to:

• authenticate passports, visas, import/export permits, and/or related documents;
• correlate foreign permits, invoices, and related trade documents with subject items;
• identify distinctive wildlife and products such as eagle feathers, python skins, sea turtle parts, ocelot hides, and corals that are subject to legal restrictions and/or international agreements;
• find and confiscate readily detectable items, products, and animals illicitly shipped, packed, worn, warehoused, or transported in luggage, or by boat, train, common carrier, or private vehicle; and
• seize suspect property and detain people engaged in suspicious or illegal activities.

Level 1-6:  Compliance Work, 950 Points

General Compliance, GS-1801 Illustration(s)
Mine Safety and Health Compliance GS-1822 Illustration(s)
Agricultural Compliance, GS-1850 Illustration(s)
Alcohol, Tobacco, Firearms, and Explosives Compliance, GS-1854 Illustration(s)
Import Compliance GS-1889 Illustration(s)

Knowledge of, and skill in applying:

• applicable compliance laws, precedents, regulations, and guidelines;
• key case-law decisions;
• methods of obtaining and analyzing data;
• approaches to developing and documenting findings or conclusions typically involving one or a few compliance issues when laws and precedents are clear and when facts and supporting documents can be gathered from readily available sources of information;
• industries and entities regulated by the compliance program, including their:
• policies;
• practices;
• organizational structures;
• operations;
• personnel and/or financial practices;
• record keeping; and
• relationships with other organizations and/or individuals

sufficient to:

• identify significant sources and items of information needed to document issues of compliance;
• take statements from witnesses, third parties, and other knowledgeable persons;
• reach conclusions about matters of coverage, exemption, and compliance;
• disclose violations;
• decide, document, and specify terms to achieve compliance;
• determine appropriate restitution; or
• other resolve compliance issues.

Level 1-7:  Investigation Work - Administrative, 1250 Points

General Investigation, GS-1810 Illustration(s)
Wage and Hour Investigation, GS-1849 Illustration(s)
Equal Opportunity Investigation GS-1860 Illustration(s)

Thorough knowledge of, and skill in applying a comprehensive range of:

• legal processes and requirements for preparing and presenting different types of cases for administrative action and/or prosecution;
• problems-solving methods;
• investigation techniques;
• distinctions regarding cultural, ethnic, and socio-economic behaviors

sufficient to:

• recognize illegal activities;
• conduct investigations using a variety of sources and methods such as court records, databases, the Internet, newspapers and periodicals, and financial reports;
• analyze information;
• weigh statements and evidence;
• identify and follow leads;
• evaluate the reliability of statements and credibility of witnesses;
• arrive at sound, supportable conclusions; and
• interact effectively with people regardless of their station in life or level of influence.

Level 1-7:  Investigation Work - Criminal, 1250 Points

Criminal Investigation, GS-1811 Illustration(s)

Thorough knowledge of, and skill in applying a comprehensive range of:

• Federal criminal laws, precedents, and legal procedures;
• advanced investigation techniques such as obtaining and evaluating information from multiple sources including from informants, alleged criminals, and fellow law enforcement personnel;
• surveillance planning including plans that involve the latest technology and those that are subject to changing legal admissibility;
• detection practices to identify security risks, misuse of financial instruments, narcotics trafficking, identity theft, cybercrime, subversive organizations, and criminal rings, their hierarchy and techniques; and
• the legal jurisdictions of State, international, and other Federal Government organizations;

sufficient to carry out duties such as the following:

• piece together diverse types of information from multiple sources and identify patterns and trends;
• determine the nature, intensity, and duration of surveillance appropriate when groups of suspects are involved;
• establish a fictitious identity that can withstand scrutiny by highly suspicious and dangerous criminal organizations;
• coordinate investigation activities with State and local law enforcement officials;
• conduct threat assessments and security surveys in order to provide protection for dignitaries, judicial officers, top agency officials (e.g., Cabinet Secretaries), Members of Congress, and high-risk government witnesses;
• identify electronic commerce crimes and telecommunications fraud;
• ensure the integrity of criminal cases supported on evidence gained through electronic surveillance;
• detect and develop cases concerning violations related to organized crime and money laundering by uncovering paper trails; e.g., lines of credit, loans, wire transfers, and foreign exchange scams;
• gather, evaluate, correlate, and analyze information including a variety of seemingly unrelated facts and occurrences;
• obtain evidence including that which is difficult to secure and/or preserve; and
• develop supportable criminal cases for presentation and/or prosecution.

Level 1-7:  Enforcement Work, 1250 Points

Customs Patrol Enforcement, GS-1884 Illustration(s)
Border Patrol Enforcement GS-1896 Illustration(s)

Thorough knowledge of, and skill in applying, a comprehensive range of:

• advanced technology;
• analytical methods;
• safe and environmentally sound practices;
• conditions which give rise to criminal acts such as geo-political unrest and financial inducements; and
• Federal laws, regulations, precedents, court decisions, and agency policies and instructions concerning such issues as:
• nationality;
• citizenship;
• smuggling;
• illegal entry;
• involuntary servitude of aliens;
• abduction;
• fraud; and
• conspiracy

sufficient to

• enforce a wide range of Federal, State, and local laws;
• associate seemingly disparate facts and events with illegal activities;
• develop information to detect, apprehend, and assist in the prosecution of those violating customs, immigration, and/or other Federal, State, and local laws;
• deal with border incidents such as illegal dumping of contaminants;
• develop continuing sources of information from the surrounding community and local population to include legal and illegal residents;
• gather information to aid in making law enforcement and prosecution decisions; and
• employ technology to direct patrols, aircraft surveillance, and fire and rescue personnel.

Level 1-7:  Inspection Work, 1250 Points

Fish and Wildlife Inspection, GS-1813 Illustration(s)
Immigration Inspection, GS-1816 Illustration(s)
Customs Inspection, GS-1890 Illustration(s)

Thorough knowledge of, and skill in applying, a comprehensive range of Federal laws, international treaties, rules, regulations, and procedures pertaining to:

• confiscation of property;
• detention and/or arrest of people;
• documentation authorizing the entry or exit of individuals or the import/export of items to and from the United States;
• import and export of goods and products across the United States borders in conjunction with knowledge of foreign laws, documents, and practices associated with such goods or trade practices;
• export, import, and transportation of wildlife and wildlife products within and across United States borders in conjunction with knowledge of the foreign laws, documents, and practices associated with such wildlife;

as well as a knowledge of:

• international trade practices;
• a wide variety of smuggling techniques and methods of detecting smuggled items;
• a broad range of products, goods, and/or wildlife taxonomy;
• country of origin of diverse wildlife species; and
• characteristics of rare and unusual commodities or of unusual wildlife and wildlife products subject to import, export, transportation, and trade laws of the United States;

sufficient to

• ensure the authenticity and acceptability of passports, visas, and other travel documents;
• detect forged/altered documents;
• assess the legitimacy of import and export permits, licenses, and similar documents;
• find and confiscate items that are cleverly concealed or disguised and illicitly shipped, packed, worn, warehoused, or transported in luggage, or by boat, train, common carrier, or private vehicle;
• identify imported or exported products, including uncommon items, that are covered by United States laws or international treaties;
• seize suspect property and detain a variety of people engaged in suspicious or illegal activities, including members of the general public, researchers, zoo officials, athletic team members, celebrities, government officials and dignitaries, and unaccompanied juveniles; and/or
• identify and confiscate/detain illicit wildlife and wildlife products, including exotic species and processed animal products that are difficult to identify or require forensic analysis.

Level 1-7:  Compliance Work, 1250 Points

General Compliance, GS-1801 Illustration(s)
Mine Safety and Health Compliance, GS-1822 Illustration(s)
Agricultural Compliance, GS-1850 Illustration(s)
Alcohol, Tobacco, Firearms, and Explosives Compliance, GS-1854 Illustrations
Import Compliance, GS-1889

Knowledge of, and skill in applying, a comprehensive range of Federal compliance program laws and regulations, plus knowledge of, and skill in applying:

• a significant body of case law, administrative decisions, and precedents;
• a broad range of factfinding and analysis techniques; and
• the policies, reporting lines, and operating practices of the regulated entities/parties

sufficient to:

• interpret compliance laws and regulations;
• generate understanding of and compliance with the Federal laws and regulations of the compliance program;
• develop new approaches, methods, or procedures in factfinding and analysis techniques;
• recognize and resolve discrepancies and/or inconsistencies among statements, reported information, audits, and on-site indications/findings;
• obtain and/or reconstruct missing or withheld documents and/or information; and/or
• prescribe corrective action or remediation in difficult and complex work assignments.

Level 1-8:  Investigation Work - Administrative, 1550 Points

General Investigation, GS-1810 Illustration(s)
Wage and Hour Investigation, GS-1849
Equal Opportunity Investigation, GS-1860 Illustration(s)

Mastery of, and skill in applying, laws, regulations, advanced investigation principles, concepts and new and/or developing investigation techniques, legal processes, cooperative approaches, and requirements for preparing and presenting complicated cases for administrative action and/or prosecution. Knowledge at this level is typically acquired through extensive experience with progressively more complex, large scale, and/or multi-jurisdictional investigations sufficient to:

• recognize carefully concealed illegal activities or long-running systemic problems;
• lead teams in investigations involving multiple issues and numerous parties;
• solve problems demanding technologically advanced methods and/or innovative approaches;
• follow obscure leads;
• analyze incomplete and conflicting information;
• identify and gain cooperation, information, or agreement from reluctant parties;
• evaluate the accuracy of statements gathered under less-than desirable conditions and validate the reliability of witnesses;
• develop sound, supportable conclusions for complex cases not susceptible to established methods; and
• make recommendations that change the interpretation of laws, lead to new case-law decisions, or influence the development/modification of significant policies or programs.

Level 1-8:  Investigation Work - Criminal, 1550 Points

Criminal Investigation, GS-1811 Illustration(s)

Mastery of, and skill in applying laws, regulations, advanced principles, concepts, and new and/or developing investigation techniques:

• Federal criminal laws, precedents, and legal procedures;
• methods for obtaining and evaluating information from many diverse sources including alleged criminals and reluctant witnesses;
• surveillance planning including those surveillance activities involving multiple parties, the latest technology, and methods that are subject to changing legal admissibility; and
• detection practices to identify security risks, misuse of financial instruments, narcotics trafficking, cybercrime, subversive organizations, and criminal rings, their hierarchy and techniques;

sufficient to:

• direct teams engaged in international crime investigations;
• lead teams conducting investigations dealing with intrusion of information technology networks and telecommunications systems;
• lead and coordinate teams engaged in conducting threat assessments and advanced security surveys to guard against major acts of terrorism, protect individuals such as heads of state, and/or provide security for major events such as the Olympic Games;
• plan and coordinate search and arrest actions involving support across jurisdictional lines, numerous legal issues, and serious potential consequences to public security, economic stability, or the enforcement of strategic laws protecting the well-being of the nation and/or its resources;
• establish and maintain a fictitious identity to withstand scrutiny by highly suspicious and well-organized groups under extremely sensitive and dangerous conditions involving a network of informants and multiple law enforcement contacts;
• establish policies and procedures to ensure the efficacy of evidence gained or restored through technological means;
• lead teams engaged in detecting and developing complex cases concerning organized crime and/or money laundering; and
• apply specialized and expert knowledge of, and skill in applying, one or more of the following:
• techniques to design and coordinate international crime investigations;
• detection methods to identify such illegal acts as computer network monitoring or firewall breaching attempts;
• methods needed to design, set-up, maintain, and operate sophisticated multi-port surveillance or counter-surveillance systems;
• undercover work used to penetrate close-knit groups of terrorists and/or organized crime members over extended periods, e.g., months or years; and
• methods used to lead and coordinate major financial investigations, to include knowledge such as that concerning the credit card industry, insurance, banking, real estate, securities, money laundering, and asset forfeiture statutes.

Level 1-8:  Compliance Work, 1550 Points

General Compliance, GS-1801

Mine Safety and Health Compliance, GS-1822
Agricultural Compliance, GS-1850
Alcohol, Tobacco, Firearms, and Explosives Compliance, GS-1854
Import Compliance, GS-1889

Mastery of, and skill in applying, laws, regulations, concepts, principles, and methods associated with a specialized area of the assigned compliance program including expert knowledge of, and skill in applying, laws, case-law decisions, and regulations of the compliance program:

• a comprehensive range of problem solving techniques; and
• leadership skills

sufficient to:

• propose and justify new compliance policies and projects;
• plan and coordinate the introduction and implementation of new and improved procedural methods, compliance techniques, and/or enforcement strategies;
• review and provide suggestions regarding implementing procedures for newly enacted legislation and/or regulations;
• solve problems associated with proof of non-compliance and justification for punitive damages; and
• represent the agency in public meetings, in administrative actions, and/or in testifying during hearings and court proceedings.