Draft Job Family Standard for Administrative Work in the Investigation, Enforcement, Inspection, and Compliance Group, Section 13 of 31, Factor 1, Knowledge Required by the Position


General Schedule Position Classification Standard		Classification Programs Division
Draft Job Family Standard for Administrative Work in the Investigation, Enforcement, Inspection, and Compliance Group, GS-1800
Release Date: December 2001 - DRAFT		Section Thirteen of Thiryt-One

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Introduction
Factor Level 2-1
Factor Level 2-2
Factor Level 2-3
Factor Level 2-4

FACTOR 2 - SUPERVISORY CONTROLS

This factor covers the nature and extent of direct or indirect controls exercised by the supervisor or another individual over the work performed, the employee's responsibility, and the review of completed work. The supervisor determines what information the employee needs to perform the assignments; e.g., instructions, priorities, deadlines, objectives, and boundaries. The employee's responsibility depends on the extent to which the supervisor expects the employee to develop the sequence and timing of the various aspects of the work, to modify or recommend modification of instructions, and to participate in establishing priorities and defining objectives. The degree of review of completed work depends upon the nature and extent of the review; e.g., close and detailed review of each phase of the assignment; detailed review of the completed assignment; spot check of finished work for accuracy; or review only for adherence to policy. The primary components of this factor are: How Work Is Assigned, Employee Responsibility, and How Work Is Reviewed.

NOTE: In the text below, factor level description is abbreviated as FLD.

Factor Level 2-1, 25 Points

Categories/Series

Investigation Work	Enforcement Work	Inspection Work	Compliance Work
*Administrative* General Investigation, GS-1801 Wage and Hour Investigation, GS-1849 Equal Opportunity Investigation, GS-1860	Customs Patrol Enforcement, GS-1884 Border Patrol Enforcement, GS-1896	Fish and Wildlife Inspection, GS-1813 Immigration Inspection, GS-1816 Customs Inspection, GS-1890	General Compliance, GS-1801 Mine Safety and Health Compliance, GS-1822 Alcohol, Tobacco, Firearms, and Explosives Compliance, GS-1854 Import Compliance, GS-1889
*Criminal* Criminal Investigation, GS-1810

FLD

How Work Is Assigned The supervisor or designated employee:

instructs the employee on what to do, the methods to use, what to look for, and what to bring to the supervisor's or designated employee's attention; and

provides detailed and specific instructions for developmental tasks and tasks involving the use of new formats, methods and procedures.

Employee Responsibility The employee:

performs work as instructed;
consults with the supervisor or designated employee when clarification of instructions is needed; and
receives guidance on problems and work methods not specifically covered by the original instructions.

How Work Is Reviewed The supervisor or designated employee:

reviews work while in progress and upon completion;
reviews work for compliance with directions; and
verifies that work is complete and accurate.

Factor Level 2-2, 125 Points

Categories/Series

Investigation Work	Enforcement Work	Inspection Work	Compliance Work
*Administrative* General Investigation, GS-1801 Wage and Hour Investigation, GS-1849 Equal Opportunity Investigation, GS-1860	Customs Patrol Enforcement, GS-1884 Border Patrol Enforcement, GS-1896	Fish and Wildlife Inspection, GS-1813 Immigration Inspection, GS-1816 Customs Inspection, GS-1890	General Compliance, GS-1801 Mine Safety and Health Compliance, GS-1822 Alcohol, Tobacco, Firearms, and Explosives Compliance, GS-1854 Import Compliance, GS-1889
*Criminal* Criminal Investigation, GS-1810

FLD

How Work Is Assigned The supervisor or designated employee:

instructs the employee on the purpose of the assignment and its scope, limitations, expected deadlines, and priorities; and

advises the employee on peculiarities of new assignments.

Employee Responsibility The employee:

works independently, but within the framework of established practices and prescribed procedures; and
refers problems not covered by the supervisor's instructions or guides to the supervisor for help or a decision.

How Work Is Reviewed The supervisor or designated employee:

reviews completed work closely to verify accuracy and conformance to required procedures, including special instructions;
reviews findings and conclusions to ensure that they are supported by facts; and
typically reviews in detail the more difficult work of a type that the employee has not previously performed.

Factor Level 2-3, 275 Points

Categories/Series

Investigation Work	Enforcement Work	Inspection Work	Compliance Work
*Administrative* General Investigation, GS-1801 Wage and Hour Investigation, GS-1849 Equal Opportunity Investigation, GS-1860	Customs Patrol Enforcement, GS-1884 Border Patrol Enforcement, GS-1896	Fish and Wildlife Inspection, GS-1813 Immigration Inspection, GS-1816 Customs Inspection, GS-1890	General Compliance, GS-1801 Mine Safety and Health Compliance, GS-1822 Alcohol, Tobacco, Firearms, and Explosives Compliance, GS-1854 Import Compliance, GS-1889
*Criminal* Criminal Investigation, GS-1810

FLD

Work Is Assigned The supervisor or designated employee:

outlines or discusses possible problem areas and defines objectives, plans, priorities, and deadlines; and

provides guidance with clear precedents requiring successive steps in planning and execution.

Employee Responsibility The employee:

independently plans and carries out assignments in conformance with accepted policies and practices;
adheres to instructions, policies, and guidelines in exercising judgment to resolve commonly encountered work problems and deviations; and
brings controversial information and findings to the supervisor's attention for direction.

How Work Is Reviewed The supervisor or designated employee:

provides assistance on controversial or unusual situations that do not have clear precedents; and
reviews completed work for conformity with policy, the appropriateness of the employee's approach, technical soundness, and adherence to deadlines.

Categories/Series

Investigation Work	Enforcement Work	Inspection Work	Compliance Work
*Administrative* General Investigation, GS-1801 Wage and Hour Investigation, GS-1849 Equal Opportunity Investigation, GS-1860	Customs Patrol Enforcement, GS-1884 Border Patrol Enforcement, GS-1896	Fish and Wildlife Inspection, GS-1813 Immigration Inspection, GS-1816 Customs Inspection, GS-1890	General Compliance, GS-1801 Mine Safety and Health Compliance, GS-1822 Alcohol, Tobacco, Firearms, and Explosives Compliance, GS-1854 Import Compliance, GS-1889
*Criminal* Criminal Investigation, GS-1810

FLD

How Work Is Assigned The supervisor:

outlines overall objectives and available resources;

discusses with the employee the projects and timeframes, and

determines the parameters of the employee's responsibilities.

Employee Responsibility The employee:

determines the most appropriate avenues to pursue;
decides the practices and methods to apply in all phases of assignments including the approach to take, and the depth and intensity needed;
frequently interprets regulations on personal initiative, applies new methods to solve complex and/or intricate, sensitive, or unprecedented problems, and resolves most conflicts as they arise;
coordinates projects or cases across jurisdictional lines; and
keeps the supervisor informed of progress and of potentially controversial matters.

How Work Is Reviewed The supervisor reviews completed work for:

soundness of overall approach;
effectiveness in producing results;
feasibility of recommendations; and
adherence to requirements; but does not normally review the methods used.

Factor Level 2-4, 450 Points

Categories/Series

Investigation Work	Enforcement Work	Inspection Work	Compliance Work
*Administrative* General Investigation, GS-1801 Wage and Hour Investigation, GS-1849 Equal Opportunity Investigation, GS-1860	Customs Patrol Enforcement, GS-1884 Border Patrol Enforcement, GS-1896	Fish and Wildlife Inspection, GS-1813 Immigration Inspection, GS-1816 Customs Inspection, GS-1890	General Compliance, GS-1801 Mine Safety and Health Compliance, GS-1822 Alcohol, Tobacco, Firearms, and Explosives Compliance, GS-1854 Import Compliance, GS-1889
*Criminal* Criminal Investigation, GS-1810

FLD

How Work Is Assigned The supervisor or designated employee:

instructs the employee on what to do, the methods to use, what to look for, and what to bring to the supervisor's or designated employee's attention; and

provides detailed and specific instructions for developmental tasks and tasks involving the use of new formats, methods and procedures.

Employee Responsibility The employee:

performs work as instructed;
consults with the supervisor or designated employee when clarification of instructions is needed; and
receives guidance on problems and work methods not specifically covered by the original instructions.

How Work Is Reviewed The supervisor or designated employee:

reviews work while in progress and upon completion;
reviews work for compliance with directions; and
verifies that work is complete and accurate.

Updated 21 January 2002

Contents

FACTOR 2 - SUPERVISORY CONTROLS

Factor Level 2-1, 25 Points

Factor Level 2-2, 125 Points

Factor Level 2-3, 275 Points

Factor Level 2-4, 450 Points