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Customer Satisfaction Survey Results

Routine Reports

Customer Satisfaction Survey Results (CAHPS)

Report Category
FEHB Quality Assurance
Frequency
Annual
Required of
All (except plans with less than 500 FEHB enrollees)
Due Date
June 15
Reference
Contract §1.9
Contact
FEIO/PASS/Calarco (angela.calarco@opm.gov) and FEIO/HI Contract Specialist
Reporting Form
The Office of Insurance Programs will send this report request to you.
For information call the OIP contact above.
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