Click here to skip navigation
This website uses features which update page content based on user actions. If you are using assistive technology to view web content, please ensure your settings allow for the page content to update after initial load (this is sometimes called "forms mode"). Additionally, if you are using assistive technology and would like to be notified of items via alert boxes, please follow this link to enable alert boxes for your session profile.
An official website of the United States Government.

Healthcare Carriers

Routine Reports

Customer Satisfaction Survey Results (CAHPS)

Report Category
FEHB Quality Assurance
Required of
All (except plans with less than 500 FEHB enrollees)
Due Date
June 15
Contract §1.9
FEIO/PASS/Calarco ( and FEIO/HI Contract Specialist
Reporting Form
The Office of Insurance Programs will send this report request to you.
For information call the OIP contact above.
Control Panel