United States Office of Personnel Management Frequently Asked Questions (FAQ) Index

This page provides links to question and answer documents on specific subject matter. Please look for the topic you are interested in and check out our responses to these often asked questions before you write to us.

NOTE: Due to the volume of mail received at this site, we are not able to respond to inquires that are already addressed on our web site.

Please check out the following pages if you have a question about...

• addressing and resolving poor performance of employees (if you are a federal supervisor/manager)
• Commercial garnishment of federal employees' pay
• the Combined Federal Campaign (CFC)
• excused absence
• Family-Friendly Workplace Advocacy
• FEGLI
• life insurance for current Federal employees
• life insurance for retired Federal employees
• health insurance for Federal employees, retirees, and their families
• how to call our headquarters office
• how to write to us
• leave administration
• pay administration
• reporting the death of Annuitant
• sick leave for adoption
• the Family and Medical Leave Act (FMLA)
• our mission -- our purpose -- why we exist?
• retirement issues such as: family benefits, benefit adjustments, death benefits, address and withholding changes, becoming disabled, leaving early, etc.
• unscheduled leave -- What does it really mean?
• where our nationwide service centers are located and how to contact them
• where are my personnel records now that I've been out of the federal government for a period of time?

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