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The Office of Personnel Management (OPM) is responsible for a wide array of records that are created, received, and used by the agency for the conduct of official business. These include office (or administrative) records, as well as employment-related records of many kinds, from hiring to benefits to retirement.
At OPM, Records Management, based in the Office of the Chief Information Officer, holds primary responsibility for:
On this website, you will find information about our records-related policies and records schedules, along with references to the more general guidance provided by NARA; information on records management laws and statutes, including a table describing what we are doing to meet Federal records management requirements; and contact information.
We maintain two records handbooks. The Records Management Handbook gives guidance to OPM employees on managing records under their control. The Handbook is dated 2003 and is being revised. This Handbook will be a user-friendly, comprehensive guide for our employees to enable them to understand and fulfill their records responsibilities. Once we have completed the Handbook, we will post it on this site.
The Guide to Personnel Recordkeeping, of 2011, provides instructions to agencies regarding Official Personnel Folders (OPFs). OPF's are records that follow Federal employees throughout their careers, allowing, for example, for the calculation of benefits even if an employee works for several agencies over the years or leaves and then returns to Federal employment.
All Federal records must be scheduled: they must be assigned an appropriate amount of time after which they will be destroyed or transferred to the National Archives for permanent retention. After records are no longer needed for frequent consultation, but before they are ready to be destroyed or transferred to the National Archives, agencies frequently use the services of NARA's Federal Records Centers (FRCs), where the records are stored but can be retrieved whenever the responsible agency needs them to conduct its business. This is what OPM does with OPFs. NARA issues General Records Schedules (GRS), which we use to schedule many of our records; where no GRS meets OPM's needs, the agency uses one of the following agency-specific, NARA-approved schedules:
Once we finish updating our Records Management Handbook, we will post the Handbook and all of our records schedules on this website.
The primary laws regarding records management are 44 U.S.C. 31 (the Federal Records Act) and 44 U.S.C. 33, Disposal of Records, but these are only two parts of a wider universe of pertinent laws, regulations, and guidance. We are actively working to maintain, improve, or achieve compliance with each pertinent records management requirement.
We are working to identify all of the ways in which OPM is and is not responding to records management requirements at all of our locations, our current records management system consists of a decentralized set of processes, procedures, and practices, making this a lengthy process. The following table reflects our research to date:
If you are seeking access to OPM records, please visit our Open Government Portal and Freedom of Information Act (FOIA) websites to find online records. The FOIA site will also help you make a request for records that cannot be found on OPM's website. Generally, you make a Privacy Act request for records about yourself and a FOIA request for other records; you will find guidance about both kinds of requests on the FOIA site.
The Official Personnel Folders (OPFs), including SF 50s, for current Federal employees are stored at the employee’s current employing agency. Therefore, for copies of your personnel records, if you are currently employed by the Federal government, please contact your agency's Freedom of Information/Privacy office. You can find contact information on the Department of Justice's website.
The Official Personnel Folders (OPFs), including SF 50s, for most former civilian Federal employees are stored at the address below. Please mail your request to:
National Personnel Records Center (NPRC) 1411 Boulder Boulevard Valmeyer, IL 62295
Or you may fax your hand signed request to the NPRC at telephone number 618-935-3014. More information is available on the NPRC website.
The OPFs for former Postal employees are stored at the address below. Please mail your request to:
U.S. Postal Service General Manager Headquarters Personnel Division 475 L'Enfant Plaza, SW Washington, DC 20260-4261
Your request to either the NPRC or the U.S. Postal Service must include your hand written signature and all of the following information:
The location of records of former military employees varies depending on the branch of service and date of separation from service. Please visit NARA’s site on Official Military Personnel Files (OMPFs) for details.
For information on how to obtain a copy of your background investigation conducted by OPM’s Federal Investigative Services, please visit our FOIA contacts page.
For assistance with records management at OPM, please contact our Records Management Help Desk at email@example.com, 202-606-1934, or:
U.S. Office of Personnel Management Office of the Chief Information Officer Chief, Records Management and Data Analysis 1900 E Street, N.W. Washington, DC 20415-7900
For questions regarding personnel records, you can reach Eric Bryant, Personnel Records Management Specialist, at the above address, at firstname.lastname@example.org, or at 202-606-2463.
For general questions regarding Records Management at OPM, you can reach the Chief of Records Management and Data Analysis, Tanya E. Bennett, at the above address, by email at email@example.com, or by telephone at 202-606-4054.
For general Federal records management questions, please contact the National Archives and Records Administration (NARA). You can view the General Records Schedules (GRS) on their website.
Use the Organizational Chart to find additional contacts within each organization and program office.