Serving: Wichita, Salina and Central Kansas Areas
Enrollment in this Plan is limited; see page 5 for requirements.
Enrollment codes for this Plan:
7W1 Self Only
7W2 Self and Family
RI-73-275
2001
For changes
in benefits
see page 7. 1
1 Page 2 3
2001 Coventry Health Care of Kansas, Inc. 2
Table of Contents
Table of Contents
IntroductionÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉ...............................................................
4
Plain
LanguageÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉ..............................................................
4
Section 1. Facts about this HMO plan
........................................................................................................................
5
How we pay
providers................................................................................................................................
5
Who provides my health
care?....................................................................................................................
5
Patients' Bill of Rights
................................................................................................................................
6
Service
Area................................................................................................................................................
6
Section 2. How we change for
2001ÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉ................................................................
7
Program-wide
changes................................................................................................................................
7
Changes to this
Plan....................................................................................................................................
7
Section 3. How you get care
ÉÉÉÉ.......................................................................................................................
8
Identification
cards......................................................................................................................................
8
Where you get covered
care........................................................................................................................
8
· Plan
providers........................................................................................................................................
8
· Plan
facilities..........................................................................................................................................
8
What you must do to get covered
care........................................................................................................
8
· Primary care
..........................................................................................................................................
8
· Specialty care
........................................................................................................................................
9
· Hospital
care..........................................................................................................................................
9
Circumstances beyond our
control............................................................................................................
10
Services requiring our prior approval
......................................................................................................
10
Section 4. Your costs for covered services
................................................................................................................
11
·
Copayments..........................................................................................................................................
11
·
Deductible............................................................................................................................................
11
·
Coinsurance..........................................................................................................................................
11
Your out-of-pocket maximum
..................................................................................................................
11
Section 5.
BenefitsÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉÉ..............................................................
12
Overview
..................................................................................................................................................
12
(a) Medical services and supplies provided by physicians and other health
care professionals.............. 13
(b) Surgical and anesthesia services
provided by physicians and other health care professionals.......... 20
(c)
Services provided by a hospital or other facility, and ambulance services
........................................ 23
(d) Emergency services/
accidents
............................................................................................................
26
(e) Mental health and substance abuse
benefits........................................................................................
28
(f) Prescription drug
benefits....................................................................................................................
30
(g) Special
features....................................................................................................................................
33 2
2 Page 3 4
2001 Coventry Health Care of Kansas, Inc. 3
Table of Contents
(h) Dental benefits
....................................................................................................................................
34
(i) Non-FEHB benefits available to Plan
members..................................................................................
35
Section 6. General exclusions --things we don't cover
............................................................................................
36
Section 7. Filing a claim for covered services
..........................................................................................................
37
Section 8. The disputed claims
process......................................................................................................................
38
Section 9. Coordinating benefits with other coverage
..............................................................................................
41
When you haveÉ
· Other health
coverage..........................................................................................................................
41
· Original
Medicare................................................................................................................................
41
· Medicare managed care plan
..............................................................................................................
42
TRICARE/ Workers Compensation/ Medicaid
..........................................................................................
43
Other Government
agencies......................................................................................................................
43
When others are responsible for injuries
..................................................................................................
43
Section 10. Definitions of terms we use in this brochure
........................................................................................
44
Section 11. FEHB
facts..............................................................................................................................................
45
Coverage
information................................................................................................................................
45
· No pre-existing condition
limitation....................................................................................................
45
· Where you get information about enrolling in the FEHB
Program.................................................... 45
·
Types of coverage available for you and your family
........................................................................ 45
· When benefits and premiums
start......................................................................................................
46
· Your medical and claims records are confidential
..............................................................................
46
· When you retire
..................................................................................................................................
46
When you lose benefits
............................................................................................................................
46
· When FEHB coverage ends
................................................................................................................
46
· Spouse equity coverage
......................................................................................................................
46
· Temporary Continuation of Coverage
(TCC)......................................................................................
46
· Converting to individual coverage
....................................................................................................
47
· Getting a Certificate of Group Health Plan Coverage
........................................................................ 47
Inspector General Advisory
......................................................................................................................
47
Index............................................................................................................................................................................
48
Summary of benefits
..................................................................................................................................................
49
Rates..............................................................................................................................................................
Back cover 3
3 Page
4 5
2001 Coventry Health Care of
Kansas, Inc. 4 Introduction/ Plain Language
Introduction
Coventry Health Care of Kansas, Inc.
8301 E. 21st North, Suite 300
Wichita, Kansas 67206
This brochure describes the benefits of Coventry Health Care of Kansas, Inc.
under our contract (CS 2108) with the
Office of Personnel Management (OPM),
as authorized by the Federal Employees Health Benefits law. This brochure
is
the official statement of benefits. No oral statement can modify or otherwise
affect the benefits, limitations, and
exclusions of this brochure.
If you are enrolled in this Plan, you are entitled to the benefits described
in this brochure. If you are enrolled for Self
and Family coverage, each
eligible family member is also entitled to these benefits. You do not have a
right to benefits
that were available before January 1, 2001, unless those
benefits are also shown in this brochure.
OPM negotiates benefits and rates with each plan annually. Benefit changes
are effective January 1, 2001, and are
summarized on page 49. Rates are
shown at the end of this brochure.
Plain Language
The President and Vice President are making the
Government's communication more responsive, accessible, and
understandable
to the public by requiring agencies to use plain language. In response, a team
of health plan
representatives and OPM staff worked cooperatively to make
this brochure clearer. Except for necessary technical
terms, we use common
words. "You" means the enrollee or family member; "we" means
Coventry Health Care of
Kansas, Inc.
The plain language team reorganized the brochure and the way we describe our
benefits. When you compare this Plan
with other FEHB plans, you will find
that the brochures have the same format and similar information to make
comparisons easier.
If you have comments or suggestions about how to improve this brochure, let
us know. Visit OPM's "Rate Us"
feedback area at www. opm. gov/
insure or e-mail us at fehbwebcomments@ opm. gov or write to OPM at Insurance
Planning and Evaluation Division, P. O. Box 436, Washington, DC 20044-0436.
4
4 Page 5 6
2001 Coventry Health Care of Kansas, Inc. 5
Section 1
Section 1. Facts about this HMO plan
This Plan
is a health maintenance organization (HMO). We require you to see specific
physicians, hospitals, and other
providers that contract with us. These Plan
providers coordinate your health care services.
HMOs emphasize preventive care such as routine office visits, physical exams,
well-baby care, and immunizations, in
addition to treatment for illness and
injury. Our providers follow generally accepted medical practice when
prescribing
any course of treatment.
When you receive services from Plan providers, you will not have to submit
claim forms or pay bills. You only pay the
copayments, coinsurance, and
deductibles described in this brochure. When you receive emergency services from
non-Plan providers, you may have to submit claim forms.
You should join an HMO because you prefer the plan's benefits, not because
a particular provider is available.
You cannot change plans because a
provider leaves our Plan. We cannot guarantee that any one physician,
hospital, or other provider will be available and/ or remain under contract
with us.
How we pay providers
We contract with individual physicians,
medical groups, and hospitals to provide the benefits in this brochure. These
Plan providers accept a negotiated payment from us, and you will only be
responsible for your copayments or
coinsurance.
Who provides my healthcare
Coventry Health Care provides you with
a comprehensive benefit package that covers many kinds of health services for
a fixed payroll deduction and minimal copayments. As a participant of
Coventry Health Care, you will select a personal
doctor for yourself and
each member of your family. Depending on where you live, you will be able to
choose from a
directory of more than 320 primary care doctors whose offices
are located throughout the Plan's service areas.
The first and most important decision each member must make is the selection
of a primary care doctor. Your primary
care doctor will be the manager and
coordinator of your health care. If you require additional care, your primary
care
doctor, with your input, will select the specialist or hospital that
best fits your needs. It is the responsibility of your pri-mary
care doctor
to obtain any necessary authorizations from the Plan before referring you to a
specialist or making
arrangements for hospitalization.
The Plan's provider directory lists primary care doctors (generally family
practitioners, pediatricians, and internists),
with their locations and
phone numbers, and notes whether or not the doctor is accepting new patients.
Directories are
updated on a regular basis and are available at the time of
enrollment or upon request by calling the Customer Service
Department at
1-800-664-9251 or 316-634-1222. You can also find out if your doctor
participates by calling these
numbers.
If you are interested in receiving care from a specific provider who is
listed in the directory, call the provider to verify
that he or she still
participates with the Plan and is accepting new patients. Important note: When
you enroll in the Plan,
services (except for emergency benefits) are
provided through the Plan's delivery system; the continued availability
and/
or participation of any one doctor, hospital, or other provider, cannot be
guaranteed.
Should you decide to enroll, you will be asked to complete a primary care
doctor selection and send it to the Plan,
indicating the name of the primary
care doctor( s) selected for you and each member of your family. Members may
change their doctor selection by notifying the Plan 30 days in advance. 5
5 Page 6 7
2001 Coventry Health Care of Kansas, Inc. 6
Section 1
Facts about this HMO plan (Continued)
Patients'Bill of Rights
OPM requires that all FEHB Plans comply with the Patients' Bill of Rights,
recommended by the President's Advisory
Commission of Consumer Protection
and Quality in the Health Care Industry. You may get information about us, our
networks, providers, and facilities. OPM's FEHB website (www. opm. gov/
insure) lists the specific types of information
that we must make available
to you. Some of the required information is listed below.
· State Insurance Department requirements for external quality review
· Years in existence
· Profit status
If you want more information about us, call 800/ 664-9251, or write to
Coventry Health Care of Kansas Inc., 8301 East
21 st North, Suite 300,
Wichita, Kansas 67206. You may also contact us by fax at 316/ 634-1266 or visit
our website at
www. chcwic. cvty. com.
Service Area
To enroll with us, you must live or work in our
service area. This is where our providers practice. Our service area is:
Butler, Harvey, McPherson, Saline, Sedgwick, and Sumner Counties.
You may also enroll with us if you live or work in the following places:
Cowley, Dickinson, Greenwood, Harper,
Kingman, Lincoln, Marion, Ottawa and
Reno counties.
Ordinarily, you must get your care from providers who contract with us. If
you receive care outside our service area,
we will pay only for emergency
care. We will not pay for any other health care services.
If you or a covered family member move outside of our service area, you can
enroll in another plan. If your
dependents live out of the area (for
example, if your child goes to college in another state), you should consider
enrolling in a fee-for-service plan or an HMO that has agreements with
affiliates in other areas. If you or a family
member move, you do not have
to wait until Open Season to change plans. Contact your employing or retirement
office. 6
6 Page
7 8
2001 Coventry Health Care of
Kansas, Inc. 7 Section 2
Section 2. How we change for 2001
Program-wide changes
The plain language team reorganized the
brochure and the way we describe our benefits. We hope this will make it
easier for you to compare plans.
This year, the Federal Employees Health Benefits Program is implementing
network mental health and substance
abuse parity. This means that your
coverage for mental health, substance abuse, medical, surgical, and hospital
services from providers in our Plan network will be the same with regard to
deductibles, coinsurance, copays, and
day and visit limitations when you
follow a treatment plan that we approve. Previously, we placed higher patient
cost sharing on mental health and substance abuse services than we did on
services to treat physical illness, injury,
or disease.
Many healthcare organizations have turned their attention this past year to
improving healthcare quality and patient
safety. OPM asked all FEHB plans to
join them in this effort. You can find specific information on our patient
safety
activities by calling us at 1-800-664-9251 or 316-634-1222, or
checking our website www. chcwic. cvty. com. You can
find out more about
patient safety on the OPM website, www. opm. gov/ insure. To improve your
healthcare, take
these five steps:
Speak up if you have questions or concerns.
Keep a list of all the
medicines you take.
Make sure you get the results of any tests or procedure.
Talk with your doctor and health care team about your options if you need
hospital care.
Make sure you understand what will happen if you need
surgery.
We clarified the language to show that anyone who needs a
mastectomy may choose to have the procedure performed
on an inpatient basis
and remain in the hospital up to 48 hours after the procedure. Previously, the
language
referenced only women.
Changes to this Plan
Your share of the non-Postal premium will
increase by 16% for Self Only or 16% for Self and Family. 7
7 Page 8 9
2001 Coventry Health Care of Kansas, Inc. 8
Section 3
Section 3. How you get care
Identification cards
We will send you an identification (ID) card when you enroll. You should
carry your ID card with you at all times. You must show it whenever you
receive services from a Plan provider, or fill a prescription at a Plan
pharmacy. Until you receive your ID card, use your copy of the Health
Benefits Election Form, SF-2809, your health benefits enrollment
confirmation (for annuitants), or your Employee Express confirmation letter.
If you do not receive your ID card within 30 days after the effective date of
your enrollment, or if you need replacement cards, call us at 800-664-9251.
Where you get covered care You get care from "Plan
providers" and "Plan facilities." You will only pay copayments
and/ or coinsurance, and you will not have to file claims.
Plan providers Plan providers are physicians and other health care
professionals in our
service area that we contract with to provide covered
services to our
members. We credential Plan providers according to national
standards.
We list Plan providers in the provider directory, which we update
periodically. The list is also on our website. Visit www. chcwic. cvty. com
to
utilize our doctor search option. Our doctor search on the web is updated
monthly.
Plan facilities Plan facilities are hospitals and other facilities in
our service area that we
contract with to provide covered services to our
members. We list these in
the provider directory, which we update
periodically. The list is also on our
website. www. chcwic. cvty. com.
What you must do It depends on the type of care you need. First, you
and each family member must choose a primary care physician. This decision is
important since your
primary care physician provides or arranges for most of
your health care.
The Plan's provider directory lists primary care doctors
(generally family
practitioners, pediatricians, and internists), with their
locations and phone
numbers, and notes whether or not the doctor is
accepting new patients.
Directories are updated on a regular basis and are
available at the time of
enrollment or upon request by calling the Customer
Service Department at
1-800-664-9251 or 316-634-1222. You can also find out
if your doctor
participates by calling these numbers.
If you are interested in receiving care from a specific provider who is
listed
in the directory, call the provider to verify that he or she still
participates with
the Plan and is accepting new patients.
Primary care Your primary care physician will generally be a family
practitioner, internist
or pediatrician. Your primary care physician will
provide most of your health
care, or give you a referral to see a
specialist.
If you want to change primary care physicians or if your primary care
physician leaves the Plan, call us. We will help you select a new one. 8
8 Page 9 10
2001 Coventry Health Care of Kansas, Inc. 9
Section 3
How you get care (Continued)
Specialty care Your primary care physician will refer you to
a specialist for needed care.
You must receive a referral from your primary
care doctor before seeing or
obtaining special services, with the following
exceptions:, (1) Female
members may visit a participating gynecologist
without a referral from their
primary care doctor; (2) All members may visit
the Plan's mental health
providers for mental conditions and substance
benefits without a referral from
their primary care doctor (See "Mental
Conditions /Substance Abuse
Benefits").
Referral to a participating specialist is given at the primary care doctor's
discretion; if specialists or consultants are required beyond those
participating in the Plan, the primary care doctor will make arrangements
for
appropriate referrals.
When you receive a referral from your primary care doctor, you must return
to the primary care doctor after the consultation. All follow-up care must
be
provided or arranged by the primary care doctor. On referrals, the
primary
care doctor will give specific instructions to the consultant as to
what services
are authorized. If the consultant suggests additional services
or visits, you
must first check with your primary care doctor. Do not go to
the specialist
unless your primary care doctor has arranged for and the Plan
has issued an
authorization for the referral in advance.
Here are other things you should know about specialty care:
If you need
to see a specialist frequently because of a chronic, complex,
or serious
medical condition, your primary care physician will work with
the specialist
to develop a treatment plan that allows you to see your
specialist for a
certain number of visits without additional referrals. Your
primary care
physician will use our criteria when creating your treatment
plan (the
physician may have to get an authorization or approval
beforehand).
If you are seeing a specialist when you enroll in our Plan, talk to your
primary care physician. Your primary care physician will decide what
treatment you need. If he or she decides to refer you to a specialist, ask
if
you can see your current specialist. If your current specialist does not
participate with us, you must receive treatment from a specialist who
does. Generally, we will not pay for you to see a specialist who does not
participate with our Plan.
If you are seeing a specialist and your specialist leaves the Plan, call your
primary care physician, who will arrange for you to see another specialist.
You may receive services from your current specialist until we can make
arrangements for you to see someone else.
If you have a chronic or disabling condition and lose access to your
specialist because we:
terminate our contract with your specialist for other than cause; or
drop
out of the Federal Employees Health Benefits (FEHB) Program
and you enroll
in another FEHB Plan; or 9
9 Page 10 11
2001 Coventry
Health Care of Kansas, Inc. 10 Section 3
How you get care
(Continued)
reduce our service area and you enroll in
another FEHB Plan,
you may be able to continue seeing your specialist for up
to 90 days after
you receive notice of the change. Contact us or, if we drop
out of the
Program, contact your new plan.
If you are in the second or third trimester of pregnancy and you lose access
to
your specialist based on the above circumstances, you can continue to see
your specialist until the end of your postpartum care, even if it is beyond
the
90 days.
Hospital care Your Plan primary care physician or specialist will make
necessary hospital
arrangements and supervise your care. This includes
admission to a skilled
nursing or other type of facility.
If you are in the hospital when your enrollment in our Plan begins, call our
customer service department immediately at 1-800-664-9251 or
316-634-1222. If you are new to the FEHB Program, we will arrange for you
to receive care.
If you changed from another FEHB plan to us, your former plan will pay for
the hospital stay until:
You are discharged, not merely moved to an alternative care center; or
The day your benefits from your former plan run out; or
The 92 nd day
after you become a member of this Plan, whichever
happens first.
These provisions apply only to the hospital benefits of the hospitalized
person.
C i rcumstances beyond our c o n t ro l Under certain extraordinary
circumstances, such as natural disasters, we may have to delay your services or
we may be unable to provide them. In that
case, we will make all reasonable
efforts to provide you with the necessary
care.
Services requiring our
prior approval Your primary care physician
has authority to refer you for most services. For certain services, however,
your physician must obtain approval from us.
Before giving approval, we consider if the service is covered, medically
necessary, and follows generally accepted medical practice.
We call this review and approval process prior authorization. Your physician
must obtain, for example, prior authorization from the Plan for outpatient
surgeries or inpatient hospitalization. You may call customer service at
1-800-664-9251 to find out if a specific procedure treatment requires prior
authorization. 10
10 Page
11 12
2001 Coventry Health Care of
Kansas, Inc. 11 Section 4
Section 4. Your costs for covered
services
You must share the cost of some services. You are responsible
for:
Copayments A copayment is a fixed amount of money you pay to the
provider when you
receive services.
Example: When you see your primary care physician you pay a copayment
of
$10 per office visit and when you go in the hospital, you pay nothing.
Deductible A deductible is a fixed expense you must incur for certain
covered services
and supplies before we start paying benefits for them. We
have no
deductible.
NOTE: If you change plans during open season, you do not have to start a
new deductible under your old plan between January 1 and the effective date
of your new plan. If you change plans at another time during the year, you
must begin a new deductible under your new plan.
And, if you change options in this Plan during the year, we will credit the
amount of covered expenses already applied toward the deductible of your
old option to any deductible of your new option.
Coinsurance Coinsurance is the percentage of our negotiated fee that
you must pay for
your care.
Example: In our Plan, you pay 50% of our allowance for infertility services
and 20% for covered durable medical equipment.
Your out-of-pocket maximum After your copayments and coinsurance total
$ 1,000 per person or $ 3,000 per family enrollment in any calendar year, you do
not have to pay any more
for covered services. However, copayments for
prescription drugs do not
count toward your out-of-pocket maximum, and you
must continue to pay
copayments for prescription drugs.
Be sure to keep accurate records of your copayments since you are
responsible for informing us when you reach the maximum. 11
11 Page 12 13
2001 Coventry Health Care of Kansas, Inc. 12
Section 5 (Overview)
Section 5. Benefits --OVERVIEW
(See page 7 for how our benefits changed this year and page 49 for
a benefits summary.)
NOTE: This benefits section is divided into subsections. Please read
the important things you should keep in mind at
the beginning of each
subsection. To obtain claims forms, claims filing advice, or more information
about our benefits,
contact us at 800-664-9251 or at our website at www.
chcwic. cvty. com.
(a) Medical services and supplies provided by physicians and other health
care professionals.............................. 13-19
Diagnostic and
treatment services Hearing services (testing, treatment, and
Lab, X-ray, and
other diagnostic tests supplies)
Preventive care, adult Vision services
(testing, treatment, and
Preventive care, children supplies)
Maternity
care Foot care
Family planning Orthopedic and prosthetic devices
Infertility services Durable medical equipment (DME)
Allergy care Home
health services
Treatment therapies Alternative treatments
Rehabilitative therapies Educational classes and programs
(b) Surgical and anesthesia services provided by physicians and other health
care professionals .......................... 20-22
Surgical procedures Oral
and maxillofacial surgery
Reconstructive surgery Organ/ tissue transplants
Anesthesia
(c) Services provided by a hospital or other facility, and ambulance services
........................................................ 23-25
Inpatient
hospital Extended care benefits/ skilled nursing care
Outpatient hospital or
ambulatory surgical facility benefits
center Hospice care
Ambulance
(d) Emergency services/
accidents..............................................................................................................................
26-27
Medical emergency Ambulance
(e) Mental health and substance abuse
benefits........................................................................................................
28-29
(f) Prescription drug
benefits....................................................................................................................................
30-32
(g) Special
features..........................................................................................................................................................
33
Vision Discount Program
(h) Dental benefits
..........................................................................................................................................................
34
(i) Non-FEHB benefits available to Plan members
......................................................................................................
35
Summary of
benefits..........................................................................................................................................................
49 12
12 Page 13
14
2001 Coventry Health Care of Kansas, Inc. 13
Section 5 (a)
Section 5 (a) Medical services and supplies provided
by physicians and
other health care professionals
Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions,
limitations, and exclusions in this brochure and are payable only when we
determine they are medically necessary.
Plan physicians must provide or arrange your care.
We have no calendar
year deductible.
Be sure to read Section 4, Your costs for covered
services for valuable information about how cost sharing works. Also read
Section 9 about coordinating benefits with other
coverage, including with Medicare.
Benefit Description You Pay
Diagnostic and treatment services
Professional services of physicians $10 per visit
In physician's
office
Professional services of physicians $10 per office visit
In an urgent
care center
During a hospital stay
In a skilled nursing facility
Initial examination of a newborn child covered under a family
enrollment
Office medical consultations
Second surgical opinion
At home $25 per office visit
Lab, X-ray and other diagnostic tests
Tests, such as: Nothing if you receive these
Blood tests services
during your office visit;
Urinalysis
otherwise, $10 per office visit
Non-routine pap tests
Pathology
X-rays
Non-routine Mammograms
C. A. T. Scans/ MRI
Ultrasound
Electrocardiogram and EEG
I M
P O
R T
A N
T
I M
P O
R T
A N
T 13
13
Page 14 15
2001
Coventry Health Care of Kansas, Inc. 14 Section 5 (a)
Preventive care, adult You Pay
Routine screenings, such as:
$10 per office visit
Blood lead level Ð One annually
Total Blood
Cholesterol Ð once every three years, ages 19 through 64
Colorectal
Cancer Screening, including
Fecal occult blood test
Sigmoidoscopy,
screening Ð every five years starting at age 50 $10 per office visit
Prostate Specific Antigen (PSAtest) Ð one annually for men age 40 and
older $10 per office visit
Routine pap test $10 per office visit
Note: The office visit is covered
if pap test is received on the same day;
see Diagnostic and Treatment,
above.
Routine mammogram Ðcovered for women age 35 and older, as follows: $10
per office visit
From age 35 through 39, one during this five year period
From age 40 through 64, one every calendar year
At age 65 and older, one
every two consecutive calendar years
Not covered: Physical exams required for obtaining or continuing All
charges
employment or insurance, attending schools or camp, or travel. .
Routine Immunizations, limited to: $10 per office visit
Tetanus-diphtheria (Td) booster Ð once every 10 years, ages 19 and
over (except as provided for under Childhood Immunizations)
Influenza/ Pneumococcal vaccines, annually, age 65 and over
Preventive care, children
Childhood immunizations recommended by
the American Academy of $10 per office visit
Pediatrics
Examinations, such as: $10 per office visit
Eye exams through age 17 to
determine the need for vision
correction.
Ear exams through age 17 to determine the need for hearing
correction
Examinations done on the day of immunizations ( through age 22)
Well-child care charges for routine examinations, immunizations and
care
(through age 22) 14
14 Page
15 16
2001 Coventry Health Care of
Kansas, Inc. 15 Section 5 (a)
Maternity care You pay
Complete maternity (obstetrical) care, such as: $10 for initial office
visit to
Prenatal care confirm pregnancy.
Delivery
All other
copayments for
Postnatal care
prenatal visits during the course
Note: Here are some things to keep in mind:
of pregnancy are waived.
You do not need to precertify your normal delivery; see page xx for
other
circumstances, such as extended stays for you or your baby.
You may remain in the hospital up to 48 hours after a regular delivery
and 96 hours after a cesarean delivery. We will extend your inpatient
stay if medically necessary.
We cover routine nursery care of the newborn child during the covered
portion of the mother 's maternity stay. We will cover other care of an
infant who requires non-routine treatment only if we cover the infant
a
Self and Family enrollment.
We pay hospitalization and surgeon services (delivery) the same as for
illness and injury. See Hospital benefits (Section 5c) and Surgery
benefits (Section 5b).
Not covered: Routine sonograms to determine fetal age, size or sex All
charges
Family planning
Voluntary sterilization $100 per
sterilization procedure
Surgically implanted contraceptives (implant only;
not removal) $10 for office visit applies to
implanted contraceptive
devices.
Intrauterine devices (IUDs Ð implant only, not removal) Benefit
does NOT cover
removal of devices.
Injectable contraceptive drugs $10 office visit copay applies to
the
injectable contraceptive drugs.
Not covered: reversal of voluntary surgical sterilization, genetic
counseling, All charges.
Infertility services
Diagnosis and
treatment of infertility, such as: 50% of charges up to a $1,000
Artificial
insemination: annual out-of-pocket maximum
intravaginal insemination
(IVI)
for an individual and $3,000 out of
intracervical insemination (ICI)
pocket maximum for family. The
intrauterine insemination (IUI)
Plan pays remaining charges. 15
15 Page 16 17
2001 Coventry Health Care of Kansas, Inc. 16
Section 5 (a)
Infertility services (Continued)
You pay
Not covered: All charges.
Assisted
reproductive technology (ART) procedures, such as:
in vitro fertilization
embryo transfer and GIFT
Services and supplies related to excluded ART
procedures
Cost of donor sperm
Fertility Drugs
Allergy care
Testing and treatment 50% of cost of testing; you pay
$10 copayment for treatment
Allergy injection visits, including allergy
serum.
Allergy serum Nothing
Not covered: provocative food testing and sublingual allergy
desensitization All charges.
Treatment therapies
Chemotherapy
and radiation therapy $10 per office visit
Note: High dose chemotherapy in
association with autologous bone $25 per office visit for
marrow transplants
are limited to those transplants listed under Respiratory Therapy
Organ/
Tissue Transplants on page 22.
Respiratory and inhalation therapy
Dialysis Ð Hemodialysis and
peritoneal dialysis
Intravenous (IV)/ Infusion Therapy Ð Home IV and
antibiotic therapy
Growth hormone therapy (GHT)( covered under the medical
benefit.)
Note: Ð We will only cover GHT when the treatment is prior
authorized
by your Primary Care Physician. It is a good idea to call us at
1-800-664-9251 to confirm that prior authorization has been done before
starting treatment. If we determine GHT is not medically necessary, we
will not cover the GHT or related services and supplies. See Services
requiring our prior authorization in Section 3. 16
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2001 Coventry Health Care of Kansas, Inc. 17
Section 5 (a)
Rehabilitative therapies You pay
Physical
therapy, occupational therapy, speech therapy and cardiac 20% of charges for
each outpatient
rehabilitation. --session.
60 days per condition for the services of each of the following:
qualified physical therapists;
speech therapists; and
occupational
therapists.
Note: We only cover therapy to restore bodily function or speech
when
there has been a total or partial loss of bodily function or functional
speech due to illness or injury.
Cardiac rehabilitation following a heart transplant, bypass surgery
or a
myocardial infarction, is provided for up to 60 days per
condition.
Not covered: All charges.
Long-term rehabilitative therapy
Exercise programs
Hearing services (testing, treatment, and supplies)
First hearing
aid and testing only when necessitated by accidental injury $10 per office visit
Hearing testing for children through age 17 (see Preventive care,
children)
Not covered: All charges.
all other hearing testing
hearing aids, testing and examinations for them
Vision services (testing, treatment, and supplies)
Eye refraction
every two years $10
One pair of eyeglasses or contact lenses to correct an
impairment directly $10 per office visit
caused by accidental ocular injury
or intraocular surgery (such as for
cataracts)
Eye exam to determine the need for vision correction for children $10 per
office visit
through age 17 (see preventive care)
Not covered: All charges.
Eyeglasses or contact lenses and, after age
17, examinations for them
Eye exercises and orthoptics
Radial keratotomy
and other refractive surgery 17
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2001 Coventry
Health Care of Kansas, Inc. 18 Section 5 (a)
Foot care You Pay
Routine foot care when you are under active treatment for a metabolic
$10 per office visit
or peripheral vascular disease, such as diabetes.
See orthopedic and prosthetic devices for information on podiatric
shoe
inserts.
Not covered: All charges.
Cutting, trimming or removal of corns,
calluses, or the free edge of
toenails, and similar routine treatment of
conditions of the foot, except
as stated above
Treatment of weak, strained or flat feet or bunions or spurs; and of any
instability, imbalance or subluxation of the foot (unless the treatment is
by open cutting surgery)
Orthopedic and prosthetic devices
Orthopedic devices such as
braces 20% of charges; limited to a
Artificial limbs and eyes maximum Plan
benefit of $1,000
Externally worn breast prostheses and surgical bras,
including necessary
per member per calendar year.
replacements, following a mastectomy. External prosthetic devices, except
those associated with reconstructive surgery after a mastectomy, are limited
to one per member per lifetime.
Internal prosthetic devices, such as artificial joints, pacemakers, cochlear
implants, and surgically implanted breast implant following mastectomy.
Note: See 5( b) for coverage of the surgery to insert the device.
Corrective orthopedic appliances for non-dental treatment of
temporomandibular joint (TMJ) pain dysfunction syndrome.
Not covered: All charges.
orthopedic and corrective shoes
arch
supports
foot orthotics
heel pads and heel cups
lumbosacral supports
corsets, trusses, elastic stockings, support hose, and other supportive
devices
prosthetic replacements provided less than 3 years after the last one we
covered 18
18 Page
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2001 Coventry Health Care of
Kansas, Inc. 19 Section 5 (a)
Durable medical equipment (DME)
You pay
Rental or purchase, at our option, including repair and
adjustment, of 20% of charges; $1,000 benefit
durable medical equipment
prescribed by your Plan physician, such as per member per calendar year
oxygen and dialysis equipment. Under this benefit, we also cover:
limitation.
hospital beds;
wheelchairs;
crutches;
walkers;
insulin pumps;
insulin pumps; and
blood glucose monitors. Blood glucose monitors are
Note: Call us at 1-800-664-9251 as soon as your Plan physician prescribes
covered 100% for those with
this equipment. We will arrange with a
contracting health care provider to diabetes.
provide you with the necessary
equipment, according to the benefit.
Not covered: Motorized wheel chairs All charges.
Home health services
Home health care ordered by a Plan physician
and provided by a Nothing.
registered nurse (R. N.), licensed practical
nurse (L. P. N.), licensed
vocational nurse (L. V. N.), or home health aide.
Services include oxygen therapy, intravenous therapy and medications.
Not Covered: All charges
Nursing care requested by, or for the
convenience of, the patient or the
patient's family;
Nursing care primarily for hygiene, feeding, exercising, moving
the
patient, homemaking, companionship or giving oral medication.
Alternative treatments
Not covered All charges.
Educational classes and programs
Coverage is limited to: Nothing
Diabetes Self-Management educational classes, as referred by your
Plan
physician
Prenatal education classes 19
19 Page 20 21
2001 Coventry
Health Care of Kansas, Inc. 20 Section 5 (b)
Section 5 (b).
Surgical and anesthesia services provided by physicians and other health care
professionals
Here are some important things to keep in mind about these
benefits:
· Please remember that all benefits are subject to the
definitions, limitations, and exclusions in this brochure and are payable only
when we determine they are medically necessary.
· Plan physicians must provide or arrange your care.
· We
have no calendar year deductible.
· Be sure to read Section 4,
Your costs for covered services for valuable information about how cost
sharing works. Also read Section 9 about coordinating benefits with other
coverage, including with Medicare.
· The amounts listed below are
for the charges billed by a physician or other health care professional for your
surgical care. Look in Section 5( c ) for charges associated with
the facility (i. e. hospital, surgical center, etc.)
Benefit Descriptions You Pay
Surgical procedures
·
Treatment of fractures, including casting $10 for office visit;
·
Normal pre-and post-operative care by the surgeon Nothing for hospital visit
· Correction of amblyopia and strabismus
· Endoscopy
procedure
· Biopsy procedure
· Removal of tumors and cysts
· Correction of congenital anomalies (see reconstructive surgery)
· Surgical treatment of morbid obesity
· Insertion of
internal prosthetic devices. See 5( a) Ð Orthopedic braces and prosthetic
devices for device coverage information.
Treatment of burns
· Voluntary sterilization $100 copayment per
procedure
· Norplant (a surgically implanted contraceptive) and
intrauterine for voluntary sterilization devices (IUDs) Note: Devices are
covered under 5( a).
Not covered: All charges
· Reversal of voluntary
sterilization
· Routine treatment of conditions of the foot;
see foot care.
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2001
Coventry Health Care of Kansas, Inc. 21 Section 5 (b)
Reconstructive surgery You Pay
· Surgery to correct a
functional defect $10 per office visit;
· Surgery to correct a
condition caused by injury or illness if: Nothing for hospital visit.
·· the condition produced a major effect on the member's
appearance and
·· the condition can reasonably be expected to be corrected by
such surgery
· Surgery to correct a condition that existed at or from
birth and is a significant deviation from the common form or norm. Examples of
congenital anomalies are: protruding ear deformities; cleft lip;
cleft
palate; birth marks; webbed fingers; and webbed toes.
· All stages of breast reconstruction surgery following a mastectomy,
$10 for office visit such as: Nothing for hospital visit.
·· surgery to produce a symmetrical appearance on the other
breast;
·· treatment of any physical complications, such as
lymphedemas;
·· breast prostheses and surgical bras and
replacements (see Prosthetic devices)
Note: If you need a mastectomy, you may choose to have the procedure
performed on an inpatient basis and remain in the hospital up to 48 hours
after the procedure.
Not covered: All charges
· Cosmetic surgery Ð any
surgical procedure (or any portion of a procedure) performed primarily to
improve physical appearance
through change in bodily form, except repair of accidental injury.
· Surgeries related to sex transformation.
Oral and
maxillofacial surgery
Oral surgical procedures, limited to: $10 per office visit;
·
Reduction of fractures of the jaws or facial bones; Nothing if performed in the
hospital
· Surgical correction of cleft lip, cleft palate or severe
functional malocclusion;
· Removal of stones from salivary ducts;
· Excision of
leukoplakia or malignancies;
· Excision of cysts and incision of
abscesses when done as independent procedures; and
· Other surgical procedures that do not involve the teeth or their
supporting structures.
Not covered: All charges.
· Oral implants and
transplants
· Procedures that involve the teeth or their
supporting structures (such as the periodontal membrane, gingiva, and alveolar
bone) 21
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2001 Coventry Health Care of
Kansas, Inc. 22 Section 5 (b)
Organ/ tissue transplants You
Pay
Limited to: Nothing
· Cornea
· Heart
· Heart/ lung
· Kidney
· Kidney/ Pancreas
· Liver
· Lung: Single ÐDouble
· Pancreas
· Allogeneic (donor) bone marrow transplants
· Autologous
bone marrow transplants (autologous stem cell and peripheral stem cell support)
for the following conditions: acute
lymphocytic or non-lymphocytic leukemia; advanced Hodgkin's
lymphoma;
advanced non-Hodgkin's lymphoma; advanced
neuroblastoma; breast cancer;
multiple myeloma; epithelial ovarian
cancer; and testicular, mediastinal,
retroperitoneal and ovarian germ
cell tumors
· National Transplant Program (NTP) -URN
Limited Benefits
-Treatment for breast cancer, multiple myeloma, and
epithelial ovarian
cancer may be provided in an NCI-or NIH-approved
clinical trial at a
Plan-designated center of excellence and if approved
by the Plan's medical
director in accordance with the Plan's protocols.
Note: We cover related medical and hospital expenses of the donor when
we
cover the recipient.
Not covered: All charges
· Donor screening tests and
donor search expenses, except those performed for the actual donor
· Implants of artificial organs
· Transplants not
listed as covered
Anesthesia
Professional services provided in Ð You pay
nothing. When
· Hospital (inpatient) performed in the physician
office,
· Hospital outpatient department the $10 office copayment
will apply.
· Skilled nursing facility
· Ambulatory
surgical center
· Office 22
22 Page 23 24
2001 Coventry
Health Care of Kansas, Inc. 23 Section 5 (c)
Section 5 (c).
Services provided by a hospital or other facility, and ambulance services
Here are some important things to remember about these benefits:
· Please remember that all benefits are subject to the
definitions, limitations, and exclusions in this brochure and are payable only
when we determine they are medically necessary.
· Plan physicians must provide or arrange your care and you must be
hospitalized in a Plan facility.
· We have no calendar year
deductible.
· Be sure to read Section 4, Your costs for covered
services for valuable information about how cost sharing works. Also read
Section 9 about coordinating benefits with other
coverage, including with Medicare.
· The amounts listed below are
for the charges billed by the facility (i. e., hospital or surgical center) or
ambulance service for your surgery or care. Any costs associated with the
professional charge (i. e., physicians, etc.) are covered in Section 5( a) or
(b).
Benefit Descriptions You Pay
Inpatient hospital
Room and
board, such as Nothing
· ward, semiprivate, or intensive care
accommodations;
· general nursing care; and
· meals and
special diets.
NOTE: If you want a private room when it is not medically
necessary, you
pay the additional charge above the semiprivate room rate.
Other hospital services and supplies, such as: Nothing
·
Operating, recovery, maternity, and other treatment rooms
·
Prescribed drugs and medicines
· Diagnostic laboratory tests and
X-rays
· Administration of blood and blood products
·
Blood or blood plasma, if not donated or replaced
· Dressings,
splints, casts, and sterile tray services
· Medical supplies and
equipment, including oxygen
· Anesthetics, including nurse
anesthetist services
· Take-home items
· Medical supplies,
appliances, medical equipment, and any covered items billed by a hospital for
use at home
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2001
Coventry Health Care of Kansas, Inc. 24 Section 5 (c)
Inpatient hospital (Continued) You pay
Not
covered: All charges.
· Custodial care
·
Non-covered facilities, such as nursing homes, extended care facilities,
schools
· Personal comfort items, such as telephone, television, barber
services, guest meals and beds
· Private nursing care
Outpatient hospital or ambulatory surgical center
·
Operating, recovery, and other treatment rooms Nothing
· Prescribed
drugs and medicines
· Diagnostic laboratory tests, X-rays, and
pathology services
· Administration of blood, blood plasma, and other
biologicals
· Blood and blood plasma, if not donated or replaced
· Pre-surgical testing
· Dressings, casts, and sterile
tray services
· Medical supplies, including oxygen
·
Anesthetics and anesthesia service
NOTE: Ð We cover hospital services and supplies related to dental
procedures when necessitated by a non-dental physical impairment. We
do
not cover the dental procedures.
Not covered: blood and blood derivatives not replaced by the member All
charges
Extended care benefits/ skilled nursing care facility
benefits
A comprehensive range of benefits with no dollar or day limit
when Nothing
full-time skilled nursing care is necessary and confinement in
a skilled
nursing facility is medically appropriate as determined by a Plan
doctor
and approved by the Plan. All necessary services are covered,
including:
· Bed, board, and general nursing care
· Drugs,
biologicals, supplies, and equipment ordinarily provided or arranged by the
skilled nursing facility when prescribed by a Plan
doctor.
Not covered: custodial care All charges 24
24 Page 25 26
2001 Coventry Health Care of Kansas, Inc. 25
Section 5 (c)
Hospice care You Pay
Supportive and
Palliative care for a terminally ill member is covered in the Nothing
home
or hospice facility. Services include inpatient and outpatient care and
family counseling. These services are provided under the direction of a Plan
doctor who certifies that the patient is in the terminal stages of illness,
with
a life expectancy of approximately six months or less.
Not covered: Independent nursing, homemaker services All charges
Ambulance
· Local professional ambulance service when
medically appropriate $25 per trip
Benefits for transportation by air
ambulance are reimbursed at the cost of
ground ambulance transportation. 25
25 Page 26 27
Section 5 (d). Emergency services/ accidents
Here are some important things to keep in mind about these benefits:
· Please remember that all benefits are subject to the
definitions, limitations, and exclusions in this brochure.
· We have no calendar year deductible.
· Be sure to read
Section 4, Your costs for covered services for valuable information about
how cost sharing works. Also read Section 9 about coordinating benefits with
other
coverage, including with Medicare.
What is a medical emergency?
A medical emergency is the sudden and
unexpected onset of a condition or an injury that you believe endangers your
life or could result in serious injury or disability, and requires immediate
medical or surgical care. Some problems are
emergencies because, if not
treated promptly, they might become more serious; examples include deep cuts and
broken
bones. Others are emergencies because they are potentially
life-threatening, such as heart attacks, strokes, poisonings,
gunshot
wounds, or sudden inability to breathe. There are many other acute conditions
that we may determine are
medical emergencies Ð what they all have in
common is the need for quick action.
What to do in case of emergency:
Emergencies within our service area:
If you are in an emergency situation, please call your primary care doctor,
for First Help, the Plan's 24-hour advice line at 1-800/ 622-9528. In extreme
emergencies, if you are unable to
contact your doctor, contact the local
emergency system (e. g., the 911-telephone system) or go to the nearest hospital
emergency room. Be sure to tell the emergency room personnel that you are a
Plan member so they can notify the
Plan. You or a family member must notify
the Plan within 48 hours. It is your responsibility to ensure that the Plan
has been timely notified.
If you need to be hospitalized, the Plan must be notified within 48 hours or
on the first working day following your
admission, unless it is not
reasonably possible to notify the Plan within that time. If you are hospitalized
in non-Plan
facilities and Plan doctors believe care can be better provided
in a Plan hospital you will be transferred when
medically feasible with any
ambulance charges are covered in full.
Benefits are available for care from non-Plan providers in a medical
emergency only if delay in reaching a Plan
provider would result in death,
disability or significant jeopardy to your condition.
To be covered by this Plan, any follow-up care recommended by non-Plan
providers must be approved by the Plan.
The Plan pays reasonable charges for
emergency services to the extent the services would have been covered if
received from Plan providers. You pay $50 per hospital emergency room visit
or $25 per urgent care center visits
for emergency services that are covered
benefits of this Plan. If the emergency results in admission to a hospital, the
emergency care copay is waived.
Emergencies outside our service area: Benefits are available for any
medically necessary health service that is immediately required because of
injury or unforeseen illness.
If you need to be hospitalized, the Plan must be notified within 48 hours or
on the first working day following your
admission, unless it was not
reasonably possible to notify the Plan within that time. If a Plan doctor
believes care can
be better provided in a Plan hospital, you will be
transferred when medically feasible with any ambulance charges
covered in
full.
To be covered by this Plan, any follow-up care recommended by non-Plan
providers must be approved by the Plan.
The Plan pays reasonable charges for
emergency services to the extent the services would have been covered if
received from Plan providers.
2001 Coventry Health Care of Kansas, Inc. 26 Section 5 (d)
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2001
Coventry Health Care of Kansas, Inc. 27 Section 5 (d)
Benefit
Descriptions You Pay
Emergency within our service area
·
Emergency care at a doctor's office $10 per office visit
· Emergency
care at an urgent care center $25 per office visit
· Emergency care
as an outpatient or inpatient at a hospital, including $50 per office visit;
doctors' services waived if admitted to hospital
Not covered: Elective care or non-emergency care All charges.
Emergency outside our service area
· Emergency care at
a doctor's office $10 per office visit
· Emergency care at an urgent
care center $25 per office visit
· Emergency care as an outpatient or
inpatient at a hospital, including $50 per ER visit; waived doctors' services if
admitted to hospital
Not covered: All charges.
· Elective care or
non-emergency care
· Emergency care provided outside the
service area if the need for care could have been foreseen before leaving the
service area
· Medical and hospital costs resulting from a normal full-term
delivery of a baby outside the service area .
Ambulance
Professional ambulance service when medically
appropriate. $25 per trip
See 5( c) for non-emergency service. 27
27 Page 28 29
2001 Coventry Health Care of Kansas, Inc. 28
Section 5 (e)
Section 5 (e). Mental health and substance abuse
benefits
Parity
Beginning in 2001, all FEHB plans' mental health and
substance abuse benefits will achieve
"parity" with other
benefits. This means that we will provide mental health and substance
abuse
benefits differently than in the past.
When you get our approval for services and follow a treatment plan we
approve, cost-sharing
and limitations for Plan mental health and substance
abuse benefits will be no greater than for
similar benefits for other
illnesses and conditions.
Here are some important things to keep in mind about these benefits:
· All benefits are subject to the definitions, limitations, and
exclusions in this brochure.
· We have no calendar year deductible.
· Be sure to read Section 4, Your costs for covered services
for valuable information about how cost sharing works. Also read Section 9
about coordinating benefits with other
coverage, including with Medicare.
· YOU MUST GET
PREAUTHORIZATION OF THESE SERVICES. See the instructions after the benefits
description below.
Benefit Description You pay
Mental health and substance abuse benefits
All diagnostic and treatment services recommended by a Plan provider
and contained in a treatment plan that we approve. The treatment plan
may include services, drugs, and supplies described elsewhere in this
brochure.
Note: Plan benefits are payable only when we determine the care is
clinically appropriate to treat your condition and only when you receive
the care as part of a treatment plan that we approve.
· Professional services, including individual or group therapy by $10
per office visit providers such as psychiatrists, psychologists, or clinical
social
workers
· Medication management
· Diagnostic tests Nothing
· Services provided by a
hospital or other facility Nothing
· Services in approved alternative
care settings such as partial hospitalization, half-way house, residential
treatment, full-day
hospitalization, facility based intensive outpatient treatment
Not covered: Services we have not approved. All charges.
Note: OPM
will base its review of disputes about treatment plans on the
treatment
plan's clinical appropriateness. OPM will generally not order
us to pay or
provide one clinically appropriate treatment plan in favor
of another.
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greater than for other illness
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2001 Coventry Health Care of
Kansas, Inc. 29 Section 5 (e)
Mental health and substance
abuse benefits (Continued)
Preauthorization To be
eligible to receive these benefits you must follow your treatment plan and all
the following authorization processes:
Call 1-800-752-7242. When you call, be prepared to give your name and
member I. D. number. You will be asked some general questions about why
you are seeking services, and you will be referred to a provider for
treatment..
Special transitional benefit If a mental health or substance abuse
professional provider is treating you under our plan as of January 1, 2001, you
will be eligible for continued
coverage with your provider for up to 90 days
under the following
condition:
· If your mental health or substance abuse professional provider with
whom you are currently in treatment leaves the plan at our request for
other
than cause.
If this condition applies to you, we will allow you reasonable time to
transfer your care to a Plan mental health or substance abuse professional
provider. During the transitional period, you may continue to see your
treating provider and will not pay any more out-of-pocket than you did in
the
year 2000 for services. This transitional period will begin with our
notice to
you of the change in coverage and will end 90 days after you
receive our
notice. If we write to you before October 1, 2000, the 90-day
period ends
before January 1 and this transitional benefit does not apply.
Limitation We may limit your benefits if you do not follow your
treatment plan. 29
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2001 Coventry Health Care of
Kansas, Inc. 30 Section 5 (f)
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Section 5 (f). Prescription drug benefits
Here are some important
things to keep in mind about these benefits:
We cover prescribed drugs
and medications, as described in the chart beginning on the
next page.
All benefits are subject to the definitions, limitations and exclusions in
this brochure
and are payable only when we determine they are medically
necessary.
We have no calendar year deductible. Some drugs require prior authorization.
Your
physician will obtain any prior authorizations needed.
Be sure to read Section 4, Your costs for covered services for
valuable information about
how cost sharing works. Also read Section 9 about
coordinating benefits with other
coverage, including with Medicare.
There are important features you should be aware of. These include:
Who can write your prescription. A plan physician or licensed dentist
must write the prescription
Where you can obtain them. You must fill the prescription at a plan
pharmacy, or by mail for a
maintenance medication.
We use a formulary. Prescription drugs prescribed by a Plan or
referral doctor and obtained at a Plan
pharmacy will be dispensed for up to
a 31-day supply or 100-unit dosage, whichever is less. You pay a
$5 copay
per prescription unit or refill for formulary generic drugs or an $10 copay for
formulary name
brand drugs or a $20 copay for non-formulary prescription
drugs requested by the prescribing doctor.
When generic substitution is
permissible (i. e., a generic drug is available and the prescribing doctor does
not require the use of a mane brand drug), but you request the name brand
drug, you pay the price
difference between the average wholesale prices of
the generic and name brand drug as well as the
$10 copay per prescription
unit or refill.
You can obtain covered "maintenance" prescription drugs use to
treat chronic or long-term health
conditions such as high blood pressure or
diabetes) for a 93-day supply. You pay $10 copay per
prescription unit or
refill for formulary generic drugs, a $20 copay for formulary name brand drugs
or a $40 copay for non-formulary prescription drugs requested by the
prescribing doctor.
Drugs are prescribed by Plan doctors and dispensed in accordance with the
Plan's drug formulary. The
Plan's formulary is based on effectiveness and
cost of drugs. Nonformulary drugs will be covered when
prescribed by a Plan
doctor.
These are the dispensing limitations. Covered "maintenance"
prescription drugs use to treat chronic or
long-term health conditions such
as high blood pressure or diabetes) for a 93-day supply. Prescription
drugs
prescribed by a Plan or referral doctor and obtained at a Plan pharmacy will be
dispensed for up
to a 31-day supply or 100-unit dosage, whichever is less.
If a 90 day supply is prescribed, you will be
able to pick up a 31 day
supply at the pharmacy. The balance of the script will be dispensed on a 31-day
basis..
Prescription drug benefits begin on the next page. 30
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2001 Coventry Health Care of Kansas, Inc. 31
Section 5 (f)
Benefit Description You pay
Covered medications
and supplies
We cover the following medications and supplies prescribed
by a Plan
physician and obtained from a Plan pharmacy or through our mail
order program:
· Drugs and medicines that by Federal law of the United States require
a physician's prescription for their purchase, except as excluded below.
· Insulin
· Diabetic supplies, including insulin syringes,
needles, glucose test tablets and test tape, Benedict's solution, or equivalent,
and
acetone test tablets are each available for the $10 copay.
·
Disposable needles and syringes for the administration of covered medications
· Drugs for sexual dysfunction (see Prior authorization below)
· Contraceptive drugs and devices
Here are some things to keep in mind about our prescription drug program:
· A generic equivalent will be dispensed if it is available, unless
your physician specifically requires a name brand. If you receive a name
brand drug when a Federally-approved generic drug is available, and
your
physician has not specified Dispense as Written for the name brand
drug, you
have to pay the difference in cost between the name brand
drug and the
generic.
· We have an open formulary. If your physician believes a name brand
product is necessary or there is no generic available, your physician may
prescribe a name brand drug from a formulary list. This list of name
brand drugs is a preferred list of drugs that we selected to meet patient
needs at a lower cost. To order a prescription drug brochure, call
1-800-664-9251.
Retail Pharmacy
$ 5 per generic formulary drug
$ 10 per brand
name formulary
drug
$20 per non formulary drug
Mail Order (93-day supply)
$10
generic formulary
$20 brand name formulary
$40 non-formulary drug
Note: If there is no generic
equivalent available, you will
still
have to pay the brand name
c o p a y. If there is a generic
equivalent
and you choose the
brand name drug, you will pay
the brand name copay
plus the
d i fference in the average whole-sale
price between the
generic
and the brand name drug. T h i s
applies to both the formulary
and
non-formulary drugs. 31
31 Page 32 33
2001 Coventry
Health Care of Kansas, Inc. 32 Section 5 (f)
Covered
medications and supplies (Continued) You Pay
Not
covered: All charges
· Drugs available without a prescription
or for which a non-prescription equivalent is available.
· Drugs and supplies for cosmetic purposes
·
Vitamins, nutrients and food supplements even if a physician prescribes or
administers them
· Nonprescription medicines
· Drugs obtained at a
non-plan pharmacy except out-of-area emergencies
· Medical
supplies such as dressings and antiseptics
· Drugs to enhance
athletic performance
· Drugs to aid in smoking cessation,
including nicotine patches
· Fertility drugs
· Appetite suppressants and
other drugs to assist in weight control (except for the treatment of morbid
obesity when authorized by the
Plan and your primary care physician). 32
32
Page 33 34
2001
Coventry Health Care of Kansas, Inc. 33 Section 5 (g)
Section
5 (g). Special Features
Feature Description
Flexible benefits option
Under the flexible benefits option, we determine the most effective way to
provide services.
· We may identify medically appropriate alternatives to traditional
care and coordinate other benefits as a less costly alternative benefit.
· Alternative benefits are subject to our ongoing review.
· By approving an alternative benefit, we cannot guarantee you will
get it in the future.
· The decision to offer an alternative benefit is solely ours, and we
may with draw it at any time and resume regular contract benefits.
·
Our decision to offer or withdraw alternative benefits is not subject to OPM
review under the disputed claims process.
High risk pregnancies Members enrolled in our prenatal program who are
identified as being in a high risk category will be followed by an RN and placed
into case
management. This program offers special services for moms with
special
needs. Contact us at 1-800-664-9251 for more information. 33
33 Page 34 35
2001 Coventry Health Care of Kansas, Inc. 34
Section 5 (h)
I M
P O
R T
A N
T
I M
P O
R T
A N
T
Section 5 (h). Dental benefits
Here are some important things to keep
in mind about these benefits:
· Please remember that all benefits
are subject to the definitions, limitations, and exclusions in this brochure and
are payable only when we determine they are medically necessary.
· Plan dentists must provide or arrange your care.
· We
have no calendar year deductible.
· We cover hospitalization for
dental procedures only when a non-dental physical impairment exists which makes
hospitalization necessary to safeguard the health of the patient; we do
not cover the dental procedure unless it is described below.
· Be
sure to read Section 4, Your costs for covered services for valuable
information about how cost sharing works. Also read Section 9 about coordinating
benefits with other
coverage, including with Medicare.
Accidental injury benefit You pay
We cover restorative services
and supplies necessary to $10 per office visit
promptly repair (but not
replace) sound natural teeth.
The need for these services must result from
an
accidental injury.
Dental Benefits
We have no other dental benefits. 34
34 Page 35 36
2001 Coventry Health Care of Kansas, Inc. 35
Section 5 (i)
Section 5 (i). Non-FEHB benefits available to Plan
members
The benefits on this page are not part of the FEHB contract or
premium, and you cannot file an FEHB disputed
claim about them. Fees
you pay for these services do not count toward FEHB deductibles or out-of-pocket
maximums.
Vision Discount Program: In addition to the other vision benefit, when a
Coventry Health
Care member has an office visit with a participating
optometrist who dispenses glasses and
non-disposable contact lenses, that
eyewear can be purchased with a 15% discount. Ask
your participating
optometrist for details. 35
35 Page 36 37
2001 Coventry
Health Care of Kansas, Inc. 36 Section 6
Section 6. General
exclusions --things we don't cover
The exclusions in this section apply
to all benefits. Although we may list a specific service as a benefit, we
will not
cover it unless your Plan doctor determines it is medically
necessary to prevent, diagnose, or treat your illness,
disease, injury, or
condition.
We do not cover the following:
· Care by non-Plan providers except
for authorized referrals or emergencies (see Emergency Benefits);
·
Services, drugs, or supplies you receive while you are not enrolled in this
Plan;
· Services, drugs, or supplies that are not medically
necessary;
· Services, drugs, or supplies not required according to
accepted standards of medical, dental, or psychiatric practice;
· Experimental or investigational procedures, treatments, drugs or
devices;
· Services, drugs, or supplies related to abortions, except
when the life of the mother would be endangered if the fetus were carried to
term or when the pregnancy is the result of an act of rape or incest ;
· Services, drugs, or supplies related to sex transformations;
· Services, drugs, or supplies you receive from a provider or
facility barred from the FEHB Program. 36
36
Page 37 38
2001
Coventry Health Care of Kansas, Inc. 37 Section 7
Section 7.
Filing a claim for covered services
When you see Plan physicians,
receive services at Plan hospitals and facilities, or obtain your prescription
drugs at Plan
pharmacies, you will not have to file claims. Just present
your identification card and pay your copayment, coinsurance,
or deductible.
You will only need to file a claim when you receive emergency services from
non-plan providers. Sometimes these
providers bill us directly. Check with
the provider. If you need to file the claim, here is the process:
Medical, Hospital and Drug
B e n e f i t s In most cases,
providers and facilities file claims for you. Physicians must file on the form
HCFA-1500, Health Insurance Claim Form.
Facilities will file on the UB-92 form. For claims questions and assistance,
call us at 1-800-664-9251.
When you must file a claim --such as for out-of-area care --submit it on
the HCFA-1500 or a claim form that includes the information shown
below.
Bills and receipts should be itemized and show:
· Covered member's name and ID number;
· Name and address
physician or facility that provided the service or supply;
· Dates you received the services or supplies;
· Diagnosis;
· Type of each service or supply;
· The charge for each
service or supply;
· A copy of the explanation of benefits, payments,
or denial from any primary payer --such as the Medicare Summary Notice (MSN);
and
· Receipts, if you paid for your services.
Submit your claims
to: Coventry Health Care of Kansas
8301 E. 21 st North, Suite 300
Wichita, Kansas 67206
Deadline for filing your claim Send us all of the documents for your
claim as soon as possible. You must submit the claim by December 31 of the year
after the year you
received the service, unless timely filing was prevented
by administrative
operations of Government or legal incapacity, provided the
claim was
submitted as soon as reasonably possible.
When we need more information Please reply promptly when we ask for
additional information. We may delay processing or deny your claim if you do not
respond. 37
37 Page
38 39
2001 Coventry Health Care of
Kansas, Inc. 38 Section 8
Section 8. The disputed claims
process
Follow this Federal Employees Health Benefits Program disputed
claims process if you disagree with our decision on
your claim or request
for services, drugs, or supplies Ð including a request for preauthorization:
Step Description
1 Ask us in writing to reconsider our initial decision. Write to us at:
Coventry Health Care of Kansas, Inc, 8301 E 21 st North, Suite 300, Wichita, KS
67206
You must:
(a) Write to us within 6 months from the date of our decision;
and
(b) Send your request to us at: Coventry Health Care of Kansas, Inc.; 8301 E.
21 st North, Suite 300;
Wichita, KS 67206
(c) Include a statement about why you believe our initial decision was wrong,
based on specific benefit
provisions in this brochure; and
(d) Include copies of documents that support your claim, such as physicians'
letters, operative reports, bills,
medical records, and explanation of
benefits (EOB) forms.
2 We have 30 days from the date we receive your request to: (a) Pay the claim
(or, if applicable, arrange for the health care provider to give you the care);
or
(b) Write to you and maintain our denial --go to step 4; or
(c) Ask you
or your provider for more information. If we ask your provider, we will send you
a copy
of our requestÑ go to step 3.
3 You or your provider must send the information so that we receive it within
60 days of our request. We will then decide within 30 more days.
If we do
not receive the information within 60 days, we will decide within 30 days of the
date the information
was due. We will base our decision on the information
we already have.
We will write to you with our decision.
4 If you do not agree with our decision, you may ask OPM to review it. You
must write to OPM within: · 90 days after the date of our letter
upholding our initial decision; or
· 120 days after you first wrote to us --if we did not answer that
request in some way within 30 days; or
· 120 days after we asked for
additional information.
Write to OPM at: Office of Personnel Management,
Office of Insurance Programs, Contracts Division III,
P. O. Box 436,
Washington, D. C. 20044-0436.
Send OPM the following information:
· A statement about why you
believe our decision was wrong, based on specific benefit provisions in this
brochure;
· Copies of documents that support your claim, such as physicians'
letters, operative reports, bills, medical records, and explanation of benefits
(EOB) forms;
· Copies of all letters you sent to us about the claim;
· Copies of all letters we sent to you about the claim; and
· Your daytime phone number and the best time to call.
Note: If
you want OPM to review different claims, you must clearly identify which
documents apply to
which claim. 38
38 Page 39 40
2001 Coventry
Health Care of Kansas, Inc. 39 Section 8
The disputed claims
process (Continued)
Note: You are the only person who has
a right to file a disputed claim with OPM. Parties acting as
your
representative, such as medical providers, must provide a copy of your specific
written consent with the
review request.
Note: The above deadlines may be extended if you show that you were unable to
meet the deadline
because of reasons beyond your control.
5 OPM will review your disputed claim request and will use the information it
collects from you and us to decide whether our decision is correct. OPM will
send you a final decision within 60 days. There are no
other administrative
appeals.
6 If you do not agree with OPM's decision, your only recourse is to sue. If
you decide to sue, you must file the suit against OPM in Federal court by
December 31 of the third year after the year in which you received the
disputed services, drugs, or supplies. This is the only deadline that may
not be extended.
OPM may disclose the information it collects during the review process to
support their disputed claim
decision. This information will become part of
the court record. You may not sue until you have completed
the disputed
claims process. Further, Federal law governs your lawsuit, benefits, and payment
of benefits.
The Federal court will base its review on the record that was
before OPM when OPM decided to uphold or
overturn our decision. You may
recover only the amount of benefits in dispute.
NOTE: If you have a serious or life threatening condition (one that
may cause permanent loss of bodily functions
or death if not treated as soon
as possible), and
(a) We haven't responded yet to your initial request for care or
preauthorization/ prior approval, then call us at
1-800-664-9251 and we will
expedite our review; or
(b) We denied your initial request for care or preauthorization/ prior
approval, then:
·· If we expedite our review and maintain our
denial, we will inform OPM so that they can give your claim expedited treatment
too, or
·· You can call OPM's Health Benefits Contracts Division III at
202/ 606-0737 between 8 a. m. and 5 p. m. eastern time. 39
39 Page 40 41
2001 Coventry Health Care of Kansas, Inc. 41
Section 9
Section 9. Coordinating benefits with other coverage
When you have other health You must tell us if you are covered or a
family member is covered under
coverage another group health plan or
have automobile insurance that pays health care expenses without regard to
fault. This is called "double coverage."
When you have double coverage, one plan normally pays its benefits in full
as the primary payer and the other plan pays a reduced benefit as the
secondary payer. We, like other insurers, determine which coverage is
primary according to the National Association of Insurance Commissioners'
guidelines.
When we are the primary payer, we will pay the benefits described in this
brochure.
When we are the secondary payer, we will determine our allowance. After
the primary plan pays, we will pay what is left of our allowance, up to our
regular benefit. We will not pay more than our allowance.
· What is Medicare? Medicare is a Health Insurance Program for:
·· People 65 years of age and older.
·· Some
people with disabilities, under 65 years of age.
·· People
with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a
transplant).
Medicare has two parts:
·· Part A (Hospital Insurance).
Most people do not have to pay for Part A.
·· Part B (Medical
Insurance). Most people pay monthly for Part B.
If you are eligible for Medicare, you may have choices in how you get your
health care. Medicare + Choice is the term used to describe the various
health plan choices available to Medicare beneficiaries. The information in
the next few pages shows how we coordinate benefits with Medicare,
depending on the type of Medicare managed care plan you have.
· The Original Medicare Plan The Original Medicare Plan is
available everywhere in the United States. It is the way most people get their
Medicare Part A and Part B benefits. You
may go to any doctor, specialist,
or hospital that accepts Medicare. Medicare
pays its share and you pay your
share. Some things are not covered under
Original Medicare, like
prescription drugs
When you are enrolled in this Plan and Original Medicare, you still need to
follow the rules in this brochure for us to cover your care. Your care must
continue to be authorized by your Plan PCP, or precertified as required.
We will waive some copayments, coinsurance, and deductibles, as follows:
When Original Medicare is the primary payor, we will waive your out of
pocket costs including copayments and coinsurance. After the primary plan
pays, we will pay what is left of our allowance, up to our regular benefit.
We
will not pay more than our allowance.
(Primary payer chart begins on next page.) 40
40 Page 41 42
2001 Coventry Health Care of Kansas, Inc. 41
Section 9
The following chart illustrates whether Original Medicare
or this Plan should be the primary payer for you according to
your
employment status and other factors determined by Medicare. It is critical that
you tell us if you or a covered family
member has Medicare coverage so we
can administer these requirements correctly.
Primary Payer Chart
A. When either you --or your covered spouse --are
age 65 or over and É Then the primary payer isÉ
Original Medicare This Plan
1) Are an active employee with the
Federal government (including when
you or a family member are eligible for
Medicare solely because of a 3
disability),
2) Are an annuitant, 3
3) Are a re-employed annuitant with the Federal
government when ............
a) The position is excluded from FEHB,
or............................................ 3
b) The position is not excluded from FEHB
.......................................... 3
Ask your employing office which
of these applies to you
4) Are a Federal judge who retired under title 28,
U. S. C., or a Tax Court
judge who retired under Section 7447 of title 26,
U. S. C. (or if your 3
covered spouse is this type of judge),
5) Are enrolled in Part B only, regardless of your employment status, 3 3
(for Part B (for other
services) services)
6) Are a former Federal employee receiving Workers'Compensation and 3
the
Office of Workers'Compensation Programs has determined that (except for claims
you are unable to return to duty, related to Workers'
Compensation.)
B. When you --or a covered family member --have Medicare based on end
stage renal disease (ESRD) andÉ
1) Are within the first 30 months of eligibility to receive Part A
benefits solely because of ESRD, 3
2) Have completed the 30-month ESRD coordination period and are
still
eligible for Medicare due to ESRD, 3
3) Become eligible for Medicare due to ESRD after Medicare became
primary
for you under another provision, 3
C. When you or a covered family member have FEHB andÉ
1) Are eligible for Medicare based on disability, and
a) Are an annuitant
................................................................................
3
b) Are an active employee
.................................................................... 3
Please note, if your Plan physician does not participate in Medicare, you
will have to file a claim with Medicare. 41
41
Page 42 43
2001
Coventry Health Care of Kansas, Inc. 42 Section 9
Coordinating
benefits with other coverage (Continued)
Claims process --You probably
will never have to file a claim form when you have both our Plan and Medicare.
· When we are the primary payer, we process the claim first.
· When Original Medicare is the primary payer, Medicare processes
your claim first. In most cases, your claims will be coordinated automatically
and we will pay the balance of covered charges. You will not need to do
anything. To find out if you need to do something about filing your claims,
call us at 1-800-664-9251 or visit
us at www. chcwic. cvty. com.
We waive some costs when you have Medicare --When Medicare is the
primary payer, we will waive some out-of-pocket costs, as follows:
· Medical services and supplies provided by physicians and other
health care professionals. If you are enrolled in Medicare Part B, we will waive
your out-of-pocket costs including copayments and coinsurance. After
the
primary plan pays, we will pay what is left of our allowance, up to
our
regular benefit We will not pay more than our allowance.
· Medicare managed care plan If you are eligible for Medicare,
you may choose to enroll in and get your Medicare benefits from a Medicare
managed care plan. These are health
care choices (like HMOs) in some areas
of the country. In most Medicare
managed care plans, you can only go to
doctors, specialists, or hospitals that
are part of the plan. Medicare
managed care plans cover all Medicare Part A
and B benefits. Some cover
extras, like prescription drugs. To learn more
about enrolling in a Medicare
managed care plan, contact Medicare at
1-800-MEDICARE (1-800-633-4227) or at
www. medicare. gov. If you
enroll in a Medicare managed care plan, the
following options are available
to you:
This Plan and another Plan's Medicare managed care plan: You may
enroll in another plan's Medicare managed care plan and also remain
enrolled in our FEHB plan. We will still provide benefits when your
Medicare managed care plan is primary and we will waive your out-of
pocket costs like copayments and coinsurance, up to our allowed amount.
Suspended FEHB coverage and a Medicare managed care plan: If you
are an annuitant or former spouse, you can suspend your FEHB coverage
and enroll in a Medicare managed care plan. For information on suspending
your FEHB enrollment, contact your retirement office. If you later want to
re-enroll in the FEHB Program, generally you may do so only at the next
open season unless you involuntarily lose coverage or move out of the
Medicare+ Choice service area.
· Enrollment in Note: If you choose not to enroll in Medicare
Part B, you can still be Medicare Part B covered under the FEHB Program.
We cannot require you to enroll in
Medicare. 42
42
Page 43 44
2001
Coventry Health Care of Kansas, Inc. 43 Section 9
Coordinating
benefits with other coverage (Continued)
TRICARE TRICARE is the health
care program for eligible dependents of military persons and retirees of the
military. TRICARE includes the CHAMPUS
program. If both TRICARE and this Plan cover you, we pay first. See
your
TRICARE Health Benefits Advisor if you have questions about
TRICARE
coverage.
Workers' Compensation We do not cover services that:
· you
need because of a workplace-related disease or injury that the Office of
Workers' Compensation Programs (OWCP) or a similar Federal or
State agency
determines they must provide; or
· OWCP or a similar agency pays for through a third party injury
settlement or other similar proceeding that is based on a claim you filed under
OWCP or similar laws.
Once OWCP or similar agency pays its maximum benefits for your treatment,
we will cover your benefits. You must use our providers.
Medicaid When you have this Plan and Medicaid, we pay first.
When other Government agencies We do not cover services and supplies
when a local, State,
are responsible for your care or Federal
Government agency directly or indirectly pays for them.
When others are responsible When you receive money to compensate you
for medical or hospital care for
for injuries injuries or illness
caused by another person, you must reimburse us for any expenses we paid.
However, we will cover the cost of treatment that exceeds
the amount you received in the settlement.
If you do not seek damages you must agree to let us try. This is called
subrogation. If you need more information, contact us for our subrogation
procedures. 43
43 Page
44 45
2001 Coventry Health Care of
Kansas, Inc. 44 Section 10
Section 10. Definitions of terms we
use in this brochure
Calendar year January 1 through December 31 of the
same year. For new enrollees, the cal-endar year begins on the effective date of
their enrollment and ends on
December 31 of the same year.
Copayment A copayment is a fixed amount of money you pay when you
receive covered services. See page 13.
Coinsurance Coinsurance is the percentage of our allowance that you
must pay for your care. See page 11.
Covered services Care we provide
benefits for, as described in this brochure.
Custodial care
Non-medical services that do not attempt to cure, are provided during
periods when the medical condition of a patient is not changing, and do not
require
the continual services of medical personnel.
Deductible A deductible is a fixed amount of covered expenses you must
incur for cer-tain covered services and supplies before we start paying benefits
for those
services. We have no deductible.
Experimental or
investigational services Any treatment, procedure,
facility, equipment, drug or drug usage, device, or supply that is not accepted
as standard medical practice by Coventy Health
Care or the general medical community, or does not have federal government
agency approval for its use or application.
Medical necessity Any service or supply for the prevention, diagnosis,
or treatment that is (1) consistent with illness, injury or condition of the
Member; (2) in accordance
with the approved and generally accepted medical
or surgical practice
prevailing in the geographical locality where, and at
the time when, the
service or supply is ordered. Determination of
"generally accepted practice"
is the discretion of the Medical
Director or Medical Director's designee.
Plan allowance Plan allowance is the amount we use to determine our
payment and your coinsurance for covered services. We base our allowance on the
allowed
covered charges Providers in the network accept from the Plan.
Allowances,
which are generally lower than a provider's billed charges,
serve as
maximum allowed amounts in computing coinsurances. Providers in the
network accept the Plan allowance as payment in full for all covered
services.
Us/ We Us and we refer to Coventry Health Care of Kansas
You
You refers to the enrollee and each covered family member. 44
44 Page 45 46
2001 Coventry Health Care of Kansas, Inc. 45
Section 11
Section 11. FEHB Facts
No pre-existing condition
We will not refuse to cover the treatment of a condition that you had
limitation before you enrolled in this Plan solely because you had
the condition before you enrolled.
Where you can get information See www. opm. gov/ insure. Also, your
employing or retirement office
about enrolling in the can answer your
questions, and give you a Guide to Federal Employees
FEHB Program
Health Benefits Plans, brochures for other plans, and other materials
you need to make an informed decision about:
· When you may change your enrollment;
· How you can cover
your family members;
· What happens when you transfer to another
Federal agency, go on leave without pay, enter military service, or retire;
· When your enrollment ends; and
· When the next open
season for enrollment begins.
We don't determine who is eligible for
coverage and, in most cases, cannot
change your enrollment status without
information from your employing or
retirement office.
Types of coverage available Self Only coverage is for you alone. Self
and Family coverage is for
for you and your family you, your spouse,
and your unmarried dependent children under age 22,
including any foster
children or stepchildren your employing or retirement
office authorizes
coverage for. Under certain circumstances, you may also
continue coverage
for a disabled child 22 years of age or older who is
incapable of
self-support.
If you have a Self Only enrollment, you may change to a Self and Family
enrollment if you marry, give birth, or add a child to your family. You may
change your enrollment 31 days before to 60 days after that event. The Self
and Family enrollment begins on the first day of the pay period in which the
child is born or becomes an eligible family member. When you change to
Self and Family because you marry, the change is effective on the first day
of
the pay period that begins after your employing office receives your
enrollment form; benefits will not be available to your spouse until you
marry.
Your employing or retirement office will not notify you when a family
member is no longer eligible to receive health benefits, nor will we. Please
tell us immediately when you add or remove family members from your
coverage for any reason, including divorce, or when your child under age
22 marries or turns 22.
If you or one of your family members is enrolled in one FEHB plan, that
person may not be enrolled in or covered as a family member by another
FEHB plan. 45
45 Page
46 47
2001 Coventry Health Care of
Kansas, Inc. 46 Section 11
FEHB Facts (Continued)
When
benefits and The benefits in this brochure are effective on January 1. If
you are new to this
premiums start Plan, your coverage and premiums
begin on the first day of your first pay period that starts on or after January
1. A n n u i t a n t s ' premiums begin on January 1.
Your medical and claims We will keep your medical and claims
information confidential. Only
records are confidential the following
will have access to it:
· OPM, this Plan, and subcontractors when they administer this
contract;
· This Plan, and appropriate third parties, such as other
insurance plans and the Office of Workers' Compensation Programs (OWCP), when
coordinating benefit payments and subrogating claims;
· Law
enforcement officials when investigating and/ or prosecuting alleged civil or
criminal actions;
· OPM and the General Accounting Office when conducting audits;
· Individuals involved in bona fide medical research or education
that does not disclose your identity; or
· OPM, when reviewing a disputed claim or defending litigation about a
claim.
When you retire When you retire, you can usually stay in the
FEHB Program. Generally, you must have been enrolled in the FEHB Program for the
last five years of your
Federal service. If you do not meet this
requirement, you may be eligible for
other forms of coverage, such as
Temporary Continuation of Coverage (TCC).
When you lose benefits
When FEHB coverage ends You will receive an
additional 31 days of coverage, for no additional
premium, when:
·· Your enrollment ends, unless you cancel your enrollment, or
·· You are a family member no longer eligible for coverage.
You may be eligible for spouse equity coverage or Temporary Continuation
of Coverage.
Spouse equity If you are divorced from a Federal employee or
annuitant, you may not
c o v e r a g e continue to get benefits under
your former spouse's enrollment. But, you may
be eligible for your own FEHB
coverage under the spouse equity law. If you
are recently divorced or are
anticipating a divorce, contact your F e d e r a l
e x -s p o u s e
's employing or retirement office to get RI 70-5, the Guide to
Employees
Health Benefits Plans for Te m p o r a ry Continuation of Coverage
and
Former Spouse Enro l l e e s , or other information about your coverage
choices.
TCC If you leave Federal service, or if you lose coverage because you
no longer
qualify as a family member, you may be eligible for Temporary
Continuation
of Coverage (TCC). For example, you can receive TCC if you are
not able to
continue your FEHB enrollment after you retire.
You may not elect TCC if you are fired from your Federal job due to gross
misconduct.
Get the RI 79-27, which describes TCC, and the RI 70-5, the Guide to
Federal Employees Health Benefits Plans for Temporary Continuation of
Coverage and Former Spouse Enrollees, from your employing or retirement
office or from www. opm. gov/ insure. 46
46
Page 47 48
2001
Coventry Health Care of Kansas, Inc. 47 Section 11
FEHB Facts
(Continued)
Converting to You may convert to a non-FEHB individual
policy if:
individual coverage ·· Your coverage under
TCC or the spouse equity law ends. If you
canceled your coverage or did not pay your premium, you cannot convert;
·· You decided not to receive coverage under TCC or the spouse
equity law; or
·· You are not eligible for coverage under TCC or the spouse
equity law.
If you leave Federal service, your employing office will notify
you of your right
to convert. You must apply in writing to us within 31 days
after you receive this
notice. However, if you are a family member who is
losing coverage, the
employing or retirement office will n o t notify
you. You must apply in writing to
us within 31 days after you are no longer
eligible for coverage.
Your benefits and rates will differ from those under the FEHB Program;
h
o w e v e r, you will not have to answer questions about your health, and we
will
not impose a waiting period or limit your coverage due to pre-existing
conditions.
Getting a Certificate of If you leave the FEHB Program, we will give
you a Certificate of Group
Group Health Plan Coverage Health Plan
Coverage that indicates how long you have been enrolled with us. You can use
this certificate when getting health insurance or other health
care coverage. Your new plan must reduce or eliminate waiting periods,
limitations, or exclusions for health related conditions based on the
information in the certificate, as long as you enroll within 63 days of
losing
coverage under this Plan.
If you have been enrolled with us for less than 12 months, but were
previously enrolled in other FEHB plans, you may also request a certificate
from those plans.
Inspector General Advisory Stop health care fraud! Fraud increases the
cost of health care for everyone. If you suspect that a physician, pharmacy, or
hospital has charged
you for services you did not receive, billed you twice
for the same service, or
misrepresented any information, do the following:
· Call the provider and ask for an explanation. There may be an error.
· If the provider does not resolve the matter, call us at 800/
664-9251 and explain the situation.
· If we do not resolve the issue, call THE HEALTH CARE FRAUD
HOTLINE--202/ 418-3300 or write to: The United States Office of
Personnel Management, Office of the Inspector General Fraud Hotline,
1900 E Street, NW, Room 6400, Washington, DC 20415.
Penalties for Fraud Anyone who falsifies a claim to obtain FEHB
Program benefits can be
prosecuted for fraud. Also, the Inspector General
may investigate anyone
who uses an ID card if the person tries to obtain
services for someone who is
not an eligible family member, or is no longer
enrolled in the Plan and tries
to obtain benefits. Your agency may also take
administrative action against
you. 47
47
Page 48 49
2001
Coventry Health Care of Kansas, Inc. 48 Index
Index
Do
not rely on this page; it is for your convenience and does not explain your
benefit coverage.
Fecal occult blood test .................. 14
General
Exclusions........................ 36
Hearing services
............................ 17
Home health services .................... 19
Hospice care .................................. 25
Home nursing care
........................ 19
Hospital.......................................... 23
Immunizations
.............................. 14
Infertility........................................ 15
Inhospital
physician care .............. 13
Inpatient Hospital Benefits............ 23
Insulin............................................ 30
Laboratory and
pathological
services .................................. 13
Machine
diagnostic tests................ 13
Magnetic Resonance Imagings
(MRIs).................................... 13
Mail Order Prescription
Drugs...... 30
Mammograms................................ 14
Maternity
Benefits ........................ 15
Medicaid........................................ 43
Medically necessary
...................... 44
Medicare........................................
40
Mental Conditions/ Substance
Abuse Benefits ...................... 28
Newborn care ................................ 13
Non-FEHB Benefits
...................... 35
Obstetrical care.............................. 15
Occupational therapy .................... 17
Ocular
injury.................................. 17
Office
visits.................................... 11
Oral and maxillofacial
surgery...... 21
Orthopedic devices........................ 18
Ostomy
and catheter supplies........ 19
Out-of-pocket expenses ................ 11
Outpatient facility care.................. 24
Oxygen
.......................................... 19
Pap test
.......................................... 23
Physical examination
.................... 14
Physical therapy ............................ 17
Physician.......................................... 8
Pre-admission
testing .................... 24
Precertification
.............................. 10
Preventive care, adult....................
14
Preventive care, children .............. 14
Prescription
drugs.......................... 31
Preventive
services........................ 14
Prior
approval................................ 10
Prostate cancer screening
.............. 14
Prosthetic devices.......................... 18
Psychologist .................................. 28
Psychotherapy................................ 28
Radiation therapy
.......................... 24
Rehabilitation therapies ................ 17
Renal dialysis ................................ 23
Room and board
............................ 23
Second surgical opinion ................ 13
Skilled nursing facility care .......... 24
Smoking cessation
........................ 32
Speech therapy .............................. 17
Splints............................................ 23
Sterilization
procedures ................ 20
Subrogation.................................... 43
Substance abuse
............................ 29
Surgery
.......................................... 20
Anesthesia...................................... 22
Oral................................................ 21
Outpatient
...................................... 24
Reconstructive
.............................. 21
Syringes
........................................ 31
Temporary continuation of
coverage.................................. 46
Transplants
.................................... 22
Treatment therapies
...................... 16
Vision services .............................. 17
Well child care .............................. 14
Wheelchairs
.................................. 19
Workers'compensation ................
43
X-rays ............................................ 13
Accidental injury .......................... 26
Allergy tests
.................................. 16
Alternative treatment
.................... 18
Ambulance .................................... 24
Anesthesia...................................... 22
Autologous bone
marrow
transplant................................ 22
Biopsies
........................................ 20
Birthing
centers.............................. 15
Blood and blood
plasma................ 23
Breast cancer screening ................ 13
Casts .............................................. 23
Catastrophic
protection.................. 26
Changes for 2001
............................ 7
Chemotherapy................................
16
Childbirth ...................................... 15
Cholesterol
tests ............................ 14
Claims............................................ 37
Coinsurance
.................................. 11
Colorectal cancer screening ..........
14
Congenital anomalies .................... 20
Contraceptive devices
and drugs .. 15
Coordination of benefits................ 42
Covered
charges ............................ 44
Covered
providers............................ 7
Crutches
........................................ 19
Definitions
.................................... 44
Dental care
.................................... 34
Diagnostic
services........................ 13
Disputed claims review ................
38
Donor expenses (transplants) ........ 22
Dressings
...................................... 20
Durable medical equipment
(DME) .................................... 19
Educational classes and
programs .. 19
Effective date of enrollment............ 8
Emergency
.................................... 26
Experimental or investigational ....
36
Eyeglasses...................................... 17
Family planning
............................ 15 48
48 Page 49 50
2001 Coventry
Health Care of Kansas, Inc. 49 Summary
Summary of benefits for
Coventry Health Care of Kansas -2001
· Do not rely on this
chart alone. All benefits are provided in full unless indicated and are
subject to the definitions, limitations, and exclusions in this brochure. On
this page we summarize specific expenses we cover;
for more detail, look inside.
· If you want to enroll or change
your enrollment in this Plan, be sure to put the correct enrollment code from
the cover on your enrollment form.
· We only cover services provided or arranged by Plan physicians,
except in emergencies.
Benefits You Pay Page
Medical services
provided by physicians:
· Diagnostic and treatment services provided
in the office........................ Office visit copay: $10 primary 13 care;
$10 specialist
Services provided by a hospital:
·
Inpatient....................................................................................................
Nothing 23
·
Outpatient..................................................................................................
Emergency benefits:
· In-area
......................................................................................................
$50 per Emergency Room visit; 26 $25 per Urgent Care visit
·
Out-of-area................................................................................................
Mental health and substance abuse
treatment................................................ Regular cost sharing
28
Prescription drugs
..........................................................................................
$5 for generic formulatory 30
$10 for brand name formulary
$20 for
generic/ brand name
non-formulatory drug
Dental Care
....................................................................................................
No benefit. 34
Vision Care
....................................................................................................
$10 per office visit 17
Special features: Comprehensive Prenatal program
including educational packets and coupons for free 33
prenatal classes.
Protection against catastrophic costs
............................................................ Nothing after
$1,000/ Self Only or
(your out-of-pocket maximum) $3,000/ Family enrollment
per year
Prescription drug costs do not
11
count toward this protection. 49
49 Page 50
2001 Rate Information for
Coventry
Health Care of Kansas, Inc. (formerly Principal Health Care of Kansas City)
Non-Postal rates apply to most non-Postal enrollees. If you are in a
special enrollment category,
refer to the FEHB Guide for that category or
contact the agency