2001 Blue Choice
BlueChoice http:// www. bcbsra. com
2001
A Health Maintenance Organization
Serving: The New York counties of Monroe, Livingston, Wayne,
Ontario,
Seneca and Yates.
Enrollment in this Plan is limited; see page 5 for requirements.
Enrollment codes for this Plan:
MK1 Self Only MK2 Self and Family
Independent Licensee of the BlueCross BlueShield Association
This Plan
has Full accreditation from
the NCQA. See the 2001 Guide for
more
information on NCQA.
For changes
in benefits
see page 7.
RI 73-510 1
1 Page
2 3
2001 Blue Choice 2 Table of
Contents
Table of Contents
Introduction…………………………………………………………………................................................................
4
Plain
Language………………………………………………………………...............................................................
4
Section 1. Facts about this HMO plan
..........................................................................................................................
5
How we pay providers
.................................................................................................................................
5
Who provides my health
care?.....................................................................................................................
5
Patients' Bill of Rights
.................................................................................................................................
5
Service
Area.................................................................................................................................................
6
Section 2. How we change for
2001………………………………………..................................................................
7
Program-wide
changes.................................................................................................................................
7
Changes to this
Plan.....................................................................................................................................
7
Section 3. How you get care …………...
.....................................................................................................................
8
Identification cards
......................................................................................................................................
8
Where you get covered
care.........................................................................................................................
8
Plan
providers........................................................................................................................................
8
Plan facilities
.........................................................................................................................................
8
What you must do to get covered
care.........................................................................................................
8
Primary care
..........................................................................................................................................
8
Specialty care
........................................................................................................................................
8
Hospital
care..........................................................................................................................................
9
Circumstances beyond our
control...............................................................................................................
9
Services requiring our prior approval
........................................................................................................
10
Section 4. Your costs for covered services
.................................................................................................................
11
Copayments
.........................................................................................................................................
11
Coinsurance
.........................................................................................................................................
11
Your out-of-pocket maximum
...................................................................................................................
11
Section 5.
Benefits…………………………………………………………...............................................................
12
Overview....................................................................................................................................................
12
(a) Medical services and supplies provided by physicians and other health
care professionals ........... 13
(b) Surgical and anesthesia services
provided by physicians and other health care professionals........ 21
(c)
Services provided by a hospital or other facility, and ambulance services
..................................... 24
(d) Emergency services/
accidents.........................................................................................................
26
(e) Mental health and substance abuse
benefits....................................................................................
28
(f) Prescription drug
benefits................................................................................................................
30
(g) Special features
...............................................................................................................................
32
(h) Dental benefits
................................................................................................................................
34
(i) Non-FEHB benefits available to Plan
members..............................................................................
35 2
2 Page 3 4
2001 Blue Choice 3 Table of Contents
Section 6. General exclusions --things we don't cover
.............................................................................................
36
Section 7. Filing a claim for covered services
............................................................................................................
37
Section 8. The disputed claims process
......................................................................................................................
38
Section 9. Coordinating benefits with other coverage
................................................................................................
40
When you have…
Other health coverage
.........................................................................................................................
40
Original
Medicare...............................................................................................................................
40
Medicare managed care plan
..............................................................................................................
42
TRICARE/ Workers Compensation/
Medicaid.........................................................................................
43
Other Government
agencies....................................................................................................................
43
When others are responsible for
injuries.................................................................................................
43
Section 10. Definitions of terms we use in this brochure
...........................................................................................
44
Section 11. FEHB
facts...............................................................................................................................................
45
Coverage information…
No pre-existing condition
limitation..................................................................................................
45
Where you get information about enrolling in the FEHB
Program................................................... 45
Types of
coverage available for you and your
family........................................................................
45
When benefits and premiums
start.....................................................................................................
45
Your medical and claims records are confidential
............................................................................. 46
When you retire
................................................................................................................................
46
When you lose
benefits..............................................................................................................................
46
When FEHB coverage
ends...............................................................................................................
46
Spouse equity coverage
....................................................................................................................
46
Temporary Continuation of Coverage (TCC)
...................................................................................
46
Converting to individual
coverage....................................................................................................
47
Getting a Certificate of Group Health Plan Coverage
...................................................................... 47
Inspector General advisory
........................................................................................................................
47
Index
.......................................................................................................................................................................
48
Summary of
benefits....................................................................................................................................................
49
Rates
..........................................................................................................................................................................
50 3
3 Page 4 5
2001 Blue Choice 4 Introduction/ Plain Language
Introduction
Blue Choice
165 Court Street
Rochester,
NY 14647
This brochure describes the benefits of Blue Choice under our contract (CS
2506) with the Office of Personnel Management
(OPM), as authorized by the
Federal Employees Health Benefits law. This brochure is the official statement
of benefits. No
oral statement can modify or otherwise affect the benefits,
limitations, and exclusions of this brochure.
If you are enrolled in this Plan, you are entitled to the benefits described
in this brochure. If you are enrolled for Self and
Family coverage, each
eligible family member is also entitled to these benefits. You do not have a
right to benefits that were
available before January 1, 2001, unless those
benefits are also shown in this brochure.
OPM negotiates benefits and rates with each plan annually. Benefit changes
are effective January 1, 2001, and are summarized
on page 7. Rates are shown
at the end of this brochure.
Plain Language
The President and Vice President are making the
Government's communication more responsive, accessible, and
understandable
to the public by requiring agencies to use plain language. In response, a team
of health plan representatives
and OPM staff worked cooperatively to make
this brochure clearer. Except for necessary technical terms, we use common
words. "You" means the enrollee or family member; "we"
means Blue Choice.
The plain language team reorganized the brochure and the way we describe our
benefits. When you compare this Plan with
other FEHB plans, you will find
that the brochures have the same format and similar information to make
comparisons easier.
If you have comments or suggestions about how to improve this brochure, let
us know. Visit OPM's "Rate Us" feedback area
at www. opm. gov/ insure or e-mail us at fehbwebcomments@ opm. gov or write to
OPM at Insurance Planning and Evaluation
Division, P. O. Box 436, Washington, DC 20044-0436. 4
4 Page 5 6
2001 Blue Choice 5 Section 1
Section 1. Facts about
this HMO plan
This Plan is a health maintenance organization (HMO). We
require you to see specific physicians, hospitals, and other
providers that
contract with us. These Plan providers coordinate your health care services.
HMOs emphasize preventive care such as routine office visits, physical exams,
well-baby care, and immunizations, in addition
to treatment for illness and
injury. Our providers follow generally accepted medical practice when
prescribing any course of
treatment.
When you receive services from Plan providers, you will not have to submit
claim forms or pay bills. You only pay the
copayments, coinsurance, and
deductibles described in this brochure. When you receive emergency services from
non-Plan
providers, you may have to submit claim forms.
You should join an HMO because you prefer the plan's benefits, not because
a particular provider is available. You
cannot change plans because a
provider leaves our Plan. We cannot guarantee that any one physician, hospital,
or
other provider will be available and/ or remain under contract with us.
How we pay providers
We contract with individual physicians,
medical groups, and hospitals to provide the benefits in this brochure. These
Plan
providers accept a negotiated payment from us, and you will only be
responsible for your copayments or coinsurance.
Patients' Bill of Rights
Blue Choice, a health care plan of Blue
Cross and Blue Shield of the Rochester Area is a Health Maintenance
Organization( HMO) that emphasizes comprehensive medical, surgical and
preventive care through an IPA network of more
than 2,500 area physicians in
private offices and a multi-specialty group practice at the Plan's four health
centers.
Each member selects their own primary care doctor from within the private
office option or from the medical center option.
Members of the same family
can select different delivery systems. To be eligible for coverage, all
services, except for
emergency care, must be provided, arranged, or
authorized in advance by the member's primary care physician.
A women may see her Plan obstetrician/ gynecologist or certified nurse
midwife directly with no need to be referred by her
primary care doctor.
Routine exams are limited to two per year
Benefits for urgent care outside of this Plan's may be covered. This Plan is
affiliated with HMO-USA, a network of BlueCross
and BlueShield HMOs that can
coordinate your medical care. If you need more information, this Plan can tell
you more about
its reciprocity benefits.
OPM requires that all FEHB Plans comply with the Patients' Bill of Rights,
recommended by the President's Advisory
Commission on Consumer Protection
and quality in the Health Care Industry. You may get information about us, our
networks, providers, and facilities. OPM's FEHB website (www. opm. gov/ insure) lists the specific types
of information that we
must make available to you. Some of the required
information is listed below.
Blue Cross Blue Shield of the Rochester area has been serving the Rochester
community for over 60 years, with products such as Blue Choice, the area's
largest health care plan.
Blue Choice is a Non-Profit organization
If
you want more information about us, call 800/ 462-0108, or write to Blue Choice
Member Services, 165 Court Street,
Rochester, NY 14647. You may also contact
us by fax at 716/ 238-3659 or visit our website at www. bcbsra. com. 5
5 Page 6 7
2001 Blue Choice 6 Section 1
Service Area
To enroll in this Plan, you must live in or work
in our Service Area. This is where our providers practice. Our service area is:
the New York Counties of Livingston, Monroe, Ontario, Seneca, Wayne and
Yates.
Ordinarily, you must get your care from providers who contract with us. If
you receive care outside our service area, we will
pay only for emergency
care. However, you may also contact HMO-USA at 1-800-4-HMOUSA for urgent care
and they will
set up an appointment with a doctor in the area where you are
visiting or instruct you to go to the emergency room. We will
not pay for
health care services that are not emergency care or authorized by HMO-USA.
If you or a covered family member move outside of our service area, you can
enroll in another plan. If your dependents live
out of the area (for
example, if your child goes to college in another state), you should consider
enrolling in a fee-for-service
plan or an HMO that has agreements with
affiliates in other areas. Guest Membership is available in most parts of the
United
States from HMO-USA. Contact Blue Choice for more information
regarding Guest Membership. If you or a family member
move, you do not have
to wait until Open Season to change plans. Contact your employing or retirement
office. 6
6 Page 7
8
2001 Blue Choice 7 Section 2
Section 2. How we change
for 2001
Program-wide changes
The plain language team reorganized
the brochure and the way we describe our benefits. We hope this will make it
easier for you to compare plans.
This year, the Federal Employees Health Benefits Program is implementing
network mental health and substance abuse parity. This means that your coverage
for mental health, substance abuse, medical, surgical, and hospital services
from
providers in our Blue Choice Network will be the same with
regard to deductibles, coinsurance, copays, and day and visit
limitations
when you follow a treatment plan that we approve. Previously, we placed
higher patient cost sharing and
shorter day or visit limitations on
mental health and substance abuse services than we did on services to treat
physical
illness, injury, or disease.
Many healthcare organizations have turned their attention this past year to
improving healthcare quality and patient safety. OPM asked all FEHB plans to
join them in this effort. You can find specific information on our patient
safety activities by
calling Blue Choice Member Services at (716) 454-4810, or checking our
website www. bcbsra. com. You can find out
more about patient safety on the OPM website, www. opm. gov/ insure. To improve your healthcare, take these five
steps:
Speak up if you have questions or concerns.
Keep a list of all
medications you take
Make sure you get the results of any test or procedure.
Talk with your doctor and health care team about your options if you need
hospital care.
Make sure you understand what will happen if you need surgery
We clarified the language to show that anyone who needs a mastectomy may
choose to have the procedure performed on an inpatient basis and remain in the
hospital up to 48 hours after the procedure. Previously, the language referenced
only
women.
Changes to this Plan
Your share of the non-Postal
premium will increase by 21. 1% for Self Only or 39. 0% for Self and Family.
Diabetic supplies including blood glucose monitors, insulin pumps, insulin
infusion devices, oral agents for controlling
blood sugar, and diabetes self-management education.
Hearing Aids,
including exams, fitting, ear molds, replacements, repairs and maintenance not
under warranty, for dependents up to age 18, not to exceed $600.00 every three
years. 7
7 Page 8 9
2001 Blue Choice 8 Section 3
Section 3. How you get care
Identification cards We will send
you an identification (ID) card when you enroll. You should carry your ID card
with you at all times. You must show it whenever you receive
services from a
Plan provider, or fill a prescription at a Plan pharmacy. Until you
receive
your ID card, use your copy of the Health Benefits Election Form, SF-2809,
your health benefits enrollment confirmation (for annuitants), or your
Employee Express confirmation letter.
If you do not receive your ID card within 30 days after the effective date of
your
enrollment, or if you need replacement cards, call us at
716/
454-4810.
Where you get covered care You get care from "Plan
providers" and "Plan facilities." You will only pay copayments,
and/ or coinsurance and you will not have to file claims.
Plan providers Plan providers are physicians and other health care
professionals in our service area that we contract with to provide covered
services to our members. We
credential Plan providers according to national
standards.
We list Plan providers in the provider directory, which we update
periodically.
The list is also on our website at www. bcbsra. com.
Plan facilities Plan facilities are hospitals and other facilities in
our service area that we contract with to provide covered services to our
members. We list these in the provider
directory, which we update
periodically. The list is also on our website at
www. bcbsra. com..
What you must do to It depends on the type of care you need. First,
you and each family get covered care member must choose a primary care
physician. This decision is important since
your primary care physician
provides or arranges for most of your health care. To
determine if a
physician is a participating provider and accepting new patients,
you can
refer to our Provider Directory or contact us at 716/ 454-4810.
.
Primary care Your primary care physician can be a family practitioner,
internal medicine, pediatrician, general medicine or obstetrician/ gynecologist.
Your primary care
physician will provide most of your health care, or give you a referral to
see a
specialist.
If you want to change primary care physicians or if your primary care
physician
leaves the Plan, call us. We will help you select a new one.
Specialty care Your primary care physician will refer you to a
specialist for needed care. However, you may see your eye doctor once every
24 months or an acupuncturist
without a referral.
Here are other
things you should know about specialty care:
If you need to see a specialist frequently because of a chronic, complex, or
serious medical condition, your primary care physician will develop a
treatment plan that allows you to see your specialist for a certain number
of
visits without additional referrals. Your primary care physician will use
our
criteria when creating your treatment plan (the physician may have to
get an
authorization or approval beforehand). 8
8
Page 9 10
2001
Blue Choice 9 Section 3
If you are seeing a specialist when you
enroll in our Plan, talk to your primary care physician. Your primary care
physician will decide what treatment you
need. If he or she decides to refer
you to a specialist, ask if you can see your
current specialist. If your
current specialist does not participate with us, you
must receive treatment
from a specialist who does. Generally, we will not pay
for you to see a
specialist who does not participate with our Plan.
If you are seeing a specialist and your specialist leaves the Plan, call your
primary care physician, who will arrange for you to see another specialist.
You may receive services from your current specialist until we can make
arrangements for you to see someone else.
If you have a chronic or disabling condition and lose access to your
specialist because we:
terminate our contract with your specialist for other than cause; or
drop
out of the Federal Employees Health Benefits (FEHB) Program and you enroll in
another FEHB Plan; or
reduce our service area and you enroll in another FEHB Plan,
you may be
able to continue seeing your specialist for up to 90 days after you
receive
notice of the change. Contact us or, if we drop out of the program,
contact
your new plan.
If you are in the second or third trimester of pregnancy and you lose access
to your
specialist based on the above circumstances, you can continue to see
your
specialist until the end of your postpartum care, even if it is beyond
the 90 days.
Hospital care Your Plan primary care physician or specialist will make
necessary hospital arrangements and supervise your care. This includes admission
to a skilled
nursing or other type of facility.
If you are in the
hospital when your enrollment in our Plan begins, call our
customer service
department immediately at 716/ 454-4810. If you are new to the
FEHB Program,
we will arrange for you to receive care.
If you changed from another FEHB plan to us, your former plan will pay for
the
hospital stay until:
You are discharged, not merely moved to an alternative care center; or
The day your benefits from your former plan run out; or
The 92 nd day
after you become a member of this Plan, whichever happens first.
These provisions apply only to the benefits of the hospitalized person..
Circumstances beyond our control Under certain extraordinary
circumstances, such as natural disasters, we may have to delay your services or
we may be unable to provide them. In that case, we will
make all reasonable
efforts to provide you with the necessary care. 9
9
Page 10 11
2001
Blue Choice 10 Section 3
Services requiring our Your
primary care physician has authority to refer you for most services. prior
approval For certain services, however, your physician must obtain approval
from us.
Before giving approval, we consider if the service is covered,
medically necessary,
and follows generally accepted medical practice.
We call this review and approval process pre-certification. Your
physician must
obtain pre-certification for the following services:
1. Air Ambulance,
2. All Inpatient Admissions,
3. All Referrals to
Non-Participating Providers,
4. Ambulatory Surgery,
5. Chemotherapy
& Radiation Treatment,
6. Colonoscopy & Endoscopy Procedures,
7.
Diabetic Equipment,
8. Home Health Care,
9. Home Infusion Therapy,
10. Inpatient Physical Rehabilitation,
11. Kidney Dialysis,
12.
Magnetic Resonance Imaging (MRI) and Magnetic Resonance Angiography (MRA),
13. Mental Health Services,
14. Nutritional Counseling,
15. Organ
& Bone Marrow Transplants,
16. Outpatient Alcohol or Drug Abuse,
17.
Pain Management,
18. Short Term Therapy,
19. Skilled Nursing Facility
Care, and
20. Sleep Apnea Studies. 10
10
Page 11 12
2001
Blue Choice 11 Section 4
Section 4. Your costs for covered
services
You must share the cost of some services. You are responsible
for:
Copayments A copayment is a fixed amount of money you pay to the
provider when you receive services.
Example: When you see your primary care physician you pay a copayment of $10
per office visit and when you go in the hospital, you pay nothing.
Coinsurance Coinsurance is the percentage of our negotiated fee that
you must pay for your care
Example: In our Plan, you pay 50% of our
allowance for acupuncture services
and 20% for Prosthetic and Orthopedic
Devices
Your out-of-pocket maximum We do not have an out-of-pocket maximum. 11
11 Page 12 13
2001 Blue Choice 12 Section 5
Section 5. Benefits
--OVERVIEW
(See page 7 for how our benefits changed this year and
page 49 for a benefits summary.)
NOTE: This benefits section is divided into subsections. Please read
the important things you should keep in mind at the beginning of each
subsection. Also read the General Exclusions in Section 6; they apply to the
benefits in the
following subsections. To obtain claims forms, claims filing
advice, or more information about our benefits, contact us
at (716)
454-4810 or at our website at www. bcbsra.
com.
(a) Medical services and supplies provided by physicians and other health
care professionals........................... 13-20
Diagnostic and treatment
services Lab, X-ray, and other diagnostic tests
Preventive care, adult
Preventive care, children
Maternity care Family planning
Infertility
services Allergy care
Treatment therapies Rehabilitative therapies
Hearing services (testing, treatment, and supplies)
Vision services
(testing, treatment, and supplies)
Foot care Orthopedic and prosthetic
devices
Durable medical equipment (DME) Home health services
Alternative
treatments Educational classes and programs
(b) Surgical and anesthesia services provided by physicians and other health
care professionals....................... 21-23
Surgical procedures
Reconstructive surgery Oral and maxillofacial surgery Organ/ tissue transplants
Anesthesia
(c) Services provided by a hospital or other facility, and
ambulance services..................................................... 24-25
Inpatient hospital Outpatient hospital or ambulatory surgical
center
Extended care benefits/ skilled nursing care facility benefits
Hospice
care Ambulance
(d) Emergency services/ accidents
........................................................................................................................
26-27
Medical emergency Ambulance
(e) Mental health and substance abuse benefits
...................................................................................................
28-29
(f) Prescription drug benefits
.....................................................................................................................................
30
(g) Special
features.....................................................................................................................................................
32
Dental benefits
.............................................................................................................................................................
34
(h) Non-FEHB benefits available to Plan members
...................................................................................................
35
Summary of
benefits....................................................................................................................................................
49 12
12 Page 13
14
2001 Blue Choice 13 Section 5( a)
Section 5 (a) Medical services and supplies provided by physicians
and other health care professionals
I M
P O
R T
A N
T
Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions,
limitations, and exclusions in this brochure and are payable only when we
determine they are medically necessary.
Plan physicians must provide or arrange your care.
Be sure to read
Section 4, Your costs for covered services for valuable information about
how cost sharing works. Also read Section 9 about coordinating benefits with
other
coverage, including with Medicare.
I M
P O
R T
A N
T
Benefit Description You pay
Diagnostic and treatment services
Professional services of physicians
In physician's office
$10 per office visit
Professional services of physicians
In an urgent care center
During a
hospital stay
In a skilled nursing facility
Initial examination of a
newborn child covered under a family enrollment
Office medical consultations
Second surgical opinion
$10 per office visit
At home $10 per visit
Lab, X-ray and other diagnostic tests
Tests, such as:
Blood tests
Urinalysis
Non-routine pap tests
Pathology
X-rays
Non-routine Mammograms
Cat Scans/ MRI
Ultrasound
Electrocardiogram and EEG
Nothing 13
13 Page
14 15
2001 Blue Choice 14
Section 5( a)
Preventive care, adult
Routine screenings,
such as:
Blood lead level – One annually
Total Blood Cholesterol
– once every three years, ages 19 through 64
Colorectal Cancer
Screening, including
Fecal occult blood test
Nothing
Sigmoidoscopy, screening – every five years starting at age 50 Nothing
Prostate Specific Antigen (PSA test) – one annually for men age 40 and
older Nothing
Routine pap test Nothing
Annual Physical Exams Nothing
Allergy
Injections Nothing
Vision Exams
The semi-annual exam may include
physical exam of the eyes, refraction tests and assessment of binocular vision.
$10 per visit
Hearing Exams $10 per visit
Routine mammogram –covered for women
age 35 and older, as follows:
From age 35 through 39, one during this five
year period
From age 40 through 64, one every calendar year
At age 65
and older, one every two consecutive calendar years
Nothing
Not covered: Physical exams required for obtaining or continuing
employment or insurance, attending schools or camp, or travel.
All
charges.
Routine Immunizations, limited to:
Tetanus-diphtheria (Td) booster
– once every 10 years, ages19 and over (except as provided for under
Childhood immunizations)
Influenza/ Pneumococcal vaccines, annually, age 65 and over
$10 per visit
Preventive care, children You pay
Childhood immunizations
recommended by the American Academy of pediatrics
Examinations, such as:
Eye exams through age 17 to determine the need for
vision correction.
Ear exams through age 17 to determine the need for hearing correction
Examinations done on the day of immunizations ( through age 22)
Well-child care charges for routine examinations, immunizations and care
(through age 22)
Nothing
$10 per visit
Nothing 14
14 Page
15 16
2001 Blue Choice 15
Section 5( a)
Maternity care You pay
Complete maternity
(obstetrical) care, such as:
Prenatal care
Delivery
Postnatal care
Note: Here are some things to keep in mind:
You do not need to precertify your normal delivery; see page xx for other
circumstances, such as extended stays for you or your baby.
You may remain in the hospital up to 48 hours after a regular delivery and 96
hours after a cesarean delivery. We will extend
your inpatient stay if
medically necessary.
We cover routine nursery care of the newborn child
during the covered portion of the mother's maternity stay. We will cover other
care of an infant who requires non-routine treatment only if we
cover the
infant under a Self and Family enrollment.
We pay hospitalization and surgeon services (delivery) the same as for
illness and injury. See Hospital benefits (Section 5c) and
Surgery benefits (Section 5b).
Nothing
Not covered: Routine sonograms to determine fetal age, size or sex All
charges
Family planning
Voluntary sterilization
Surgically implanted contraceptives
Injectable contraceptive drugs
Intrauterine devices (IUDs)
Nothing
Not covered: reversal of voluntary surgical sterilization, genetic
counseling,
All charges.
Infertility services You pay
Diagnosis and treatment of
infertility, such as:
Artificial insemination:
intravaginal
insemination (IVI)
intracervical insemination (ICI)
intrauterine insemination (IUI)
$10 per visit 15
15 Page
16 17
2001 Blue Choice 16
Section 5( a)
Infertility services continued
You pay
Not covered:
Assisted reproductive
technology (ART) procedures, such as:
in vitro fertilization
embryo transfer and GIFT
Services and supplies related to
excluded ART procedures
Cost of donor sperm
Infertility drugs
All charges.
Allergy care
Testing and treatment
Allergy injection
$10
per visit
Nothing
Allergy serum Nothing
Not covered: provocative food
testing and sublingual allergy
desensitization
All charges.
Treatment therapies You pay
Chemotherapy and radiation therapy
Note: High dose chemotherapy in association with autologous bone
marrow
transplants are limited to those transplants listed under
Organ/ Tissue
Transplants on page 23.
Respiratory and inhalation therapy
Inhalers are covered under pharmacy
benefit, see page 30
Inhalation therapy equipment is covered under DME, see page 19
Dialysis
– Hemodialysis and peritoneal dialysis
Intravenous (IV)/ Infusion
Therapy – Home IV and antibiotic therapy
Growth hormone therapy (GHT)
Note: – We will only cover GHT when we
preauthorize the treatment.
Call (716) 454-4810 for preauthorization. We
will ask you to submit
information that establishes that the GHT is
medically necessary. Ask
physician to have us authorize GHT before you begin
treatment;
otherwise, we will only cover GHT services from the date you
submit
the information. If you do not ask or if we determine GHT is not
medically necessary, we will not cover the GHT or related services and
supplies. See Services requiring our prior approval in Section 3.
$10 per visit 16
16 Page
17 18
2001 Blue Choice 17
Section 5( a)
Rehabilitative therapies You pay
Physical
therapy, occupational therapy and speech therapy --
Up to two consecutive
months per condition which in the judgement of the Plan's Medical Director can
be expected to result in a
significant improvement through short term therapy
qualified physical
therapists;
speech therapists; and
occupational therapists.
Note: We
only cover therapy to restore bodily function or speech
when there has been
a total or partial loss of bodily function or
functional speech due to
illness or injury.
Cardiac rehabilitation following a heart transplant, bypass surgery, or any
cardial infraction.
$10 per visit
Not covered:
long-term rehabilitative therapy
exercise
programs
All charges.
Hearing services (testing, treatment, and supplies)
Hearing
testing
Hearing Aids for children
Hearing testing for children through
age 17 (see Preventive care, children)
$10 per visit
Balance after $600 every three years
Not covered:
hearing aids, testing and examinations for them
All charges.
Vision services (testing, treatment, and supplies) You pay
Semi
annual exam (See Preventive Care) $10 per visit
One pair of eyeglasses or contact lenses to correct an impairment
directly caused by accidental ocular injury or intraocular surgery
(such
as for cataracts)
$10 per visit
Eye exam to determine the need for vision correction for children through age
17 (see preventive care)
Annual eye refractions $60 toward the purchase of
one pair of either prescription eyeglasses or
contact lenses once every 24
months. Prescription eyeglasses or contact
lenses covered annually for
children to age 19.
$10 per visit
Not covered:
Eye exercises and orthoptics
Radial
keratotomy and other refractive surgery
All charges. 17
17 Page 18 19
2001 Blue
Choice 18 Section 5( a)
Foot care
Routine foot care
when you are under active treatment for a metabolic
or peripheral vascular
disease, such as diabetes.
See orthopedic and prosthetic devices for information on podiatric shoe
inserts.
$10 per visit
Not covered:
Cutting, trimming or removal of corns, calluses,
or the free edge of toenails, and similar routine treatment of conditions of the
foot,
except as stated above
Treatment of weak, strained or flat feet
or bunions or spurs; and of any instability, imbalance or subluxation of the
foot (unless the
treatment is by open cutting surgery)
All charges.
Orthopedic and prosthetic devices You pay
Artificial limbs and
eyes; stump hose
Externally worn breast prostheses and surgical bras,
including necessary replacements, following a mastectomy
Internal prosthetic devices, such as artificial joints, pacemakers, cochlear
implants, and surgically implanted breast implant following
mastectomy.
Note: See 5( b) for coverage of the surgery to insert the
device.
Corrective orthopedic appliances for non-dental treatment of
temporomandibular joint (TMJ) pain dysfunction syndrome.
$10 per visit
Not covered:
orthopedic and corrective shoes
arch
supports
foot orthotics
heel pads and heel cups
lumbosacral supports
corsets, trusses, elastic stockings,
support hose, and other supportive devices
prosthetic replacements provided less than 3 years after the last one we
covered
All charges. 18
18 Page 19 20
2001 Blue
Choice 19 Section 5( a)
Durable medical equipment (DME) You
pay
Rental or purchase, at our option, including repair and adjustment,
of
durable medical equipment prescribed by your Plan physician, such as
oxygen and dialysis equipment. Under this benefit, we also cover:
hospital beds;
wheelchairs;
walkers;
blood glucose monitors; and
insulin pumps.
Note: Call us at 716/ 454-4810 as soon as your Plan physician
prescribes
this equipment. We will arrange with a health care provider
to rent or sell
you durable medical equipment at discounted rates and
will tell you more
about this service when you call.
$10 per visit
Not covered:
Motorized wheel chairs All charges.
Home health services
Home health care ordered by a Plan physician
and provided by a registered nurse (R. N.), licensed practical nurse (L. P. N.),
licensed
vocational nurse (L. V. N.), or home health aide. Services include
oxygen therapy, intravenous therapy and medications.
$10 per visit
Not covered:
nursing care requested by, or for the convenience
of, the patient or the patient's family;
nursing care primarily for hygiene, feeding, exercising, moving the
patient, homemaking, companionship or giving oral medication.
All charges.
Alternative treatments
Chiropractic Services
Acupuncture – Up to 10 visits per calendar year
$10 per visit
50%
Not covered:
naturopathic services hypnotherapy
biofeedback
All charges. 19
19 Page 20 21
2001 Blue
Choice 20 Section 5( a)
Educational classes and programs
Coverage is limited to:
Member Rewards includes:
Smoking Cessation
Nutrition counseling
First aid/ safety
Back
care
Stress Management
General Wellness
Family Life
$5 per visit 20
20 Page
21 22
2001 Blue Choice 21
Section 5( b)
Section 5 (b). Surgical and anesthesia services
provided by physicians and other health care professionals
I M
P O
R
T
A N
T
Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions,
limitations, and exclusions in this brochure and are payable only when we
determine they are medically necessary.
Plan physicians must provide or arrange your care.
Be sure to read
Section 4, Your costs for covered services for valuable information about
how cost sharing works. Also read Section 9 about coordinating benefits with
other coverage, including with
Medicare.
The amounts listed below are for the charges billed by a
physician or other health care professional for your surgical care. Look in
Section 5© for charges associated with the facility (i. e. hospital,
surgical
center, etc.).
I M
P O
R T
A N
T
Benefit Description You pay
After the calendar year deductible…
Surgical procedures
Treatment of fractures, including casting Normal pre-and post-operative care
by the surgeon
Correction of amblyopia and strabismus Endoscopy procedure
Biopsy
procedure Removal of tumors and cysts
Correction of congenital anomalies
(see reconstructive surgery) Surgical treatment of morbid obesity --a condition
in which an
individual weighs 100 pounds or 100% over his or her normal
weight
according to current underwriting standards; eligible members must
be age 18 or over
Insertion of internal prostethic devices. See 5( a) – Orthopedic braces
and prosthetic devices for device coverage information.
$10 per office visit; nothing for
hospital visits
Surgical procedures continued on next page. 21
21 Page 22 23
2001 Blue Choice 22 Section 5( b)
Surgical procedures continued You pay
Voluntary sterilization Norplant (a surgically implanted contraceptive)
and intrauterine devices
(IUDs) Note: Devices are covered under 5( a).
Treatment of burns
Note: Generally, we pay for internal prostheses (devices) according to
where the procedure is done. For example, we pay Hospital benefits for a
pacemaker and Surgery benefits for insertion of the pacemaker.
$10 per visit
Not covered:
Reversal of voluntary sterilization Routine
treatment of conditions of the foot; see Foot care.
All charges.
Reconstructive surgery
Surgery to correct a functional defect
Surgery to correct a condition caused by injury or illness if:
the
condition produced a major effect on the member's appearance and
the condition can reasonably be expected to be corrected by such surgery
Surgery to correct a condition that existed at or from birth and is a
significant deviation from the common form or norm. Examples of
congenital anomalies are: protruding ear deformities; cleft lip; cleft
palate;
birth marks; webbed fingers; and webbed toes.
$10 per visit
All stages of breast reconstruction surgery following a mastectomy, such as:
surgery to produce a symmetrical appearance on the other breast;
treatment of any physical complications, such as lymphedemas;
breast
prostheses and surgical bras and replacements (see Prosthetic devices)
Note: We pay for internal breast prostheses as hospital benefits.
Note:
If you need a mastectomy, you may choose to have the procedure
performed on
an inpatient basis and remain in the hospital up to 48
hours after the
procedure.
See above.
Not covered:
Cosmetic surgery – any surgical procedure
(or any portion of a procedure) performed primarily to improve physical
appearance
through change in bodily form, except repair of accidental injury
Surgeries related to sex transformation
All charges
Oral and maxillofacial surgery
Oral surgical procedures, limited
to:
Reduction of fractures of the jaws or facial bones; Surgical correction
of cleft lip, cleft palate or severe functional
malocclusion;
Removal of stones from salivary ducts;
$10 per visit 22
22 Page
23 24
2001 Blue Choice 23
Section 5( b)
Oral and maxillofacial surgery continued
Excision of leukoplakia or malignancies; Excision of cysts and
incision of abscesses when done as independent
procedures; and
Other surgical procedures that do not involve the teeth
or their supporting structures.
$10 per visit
Not covered:
Oral implants and transplants Procedures
that involve the teeth or their supporting structures (such
as the periodontal membrane, gingiva, and alveolar bone)
All charges.
Organ/ tissue transplants You pay
Limited to:
Cornea
Heart
Heart/ lung
Kidney
Kidney/ Pancreas
Liver
Lung: Single
–Double
Pancreas
Allogeneic (donor) bone marrow transplants
Autologous bone marrow transplants (autologous stem cell and peripheral stem
cell support) for the following conditions: acute
lymphocytic or non-lymphocytic leukemia; advanced Hodgkin's
lymphoma;
advanced non-Hodgkin's lymphoma; advanced
neuroblastoma; breast cancer;
multiple myeloma; epithelial ovarian
cancer; and testicular, mediastinal,
retroperitoneal and ovarian germ
cell tumors
Limited Benefits -Treatment for breast cancer, multiple myeloma, and
epithelial ovarian cancer may be provided in an NCI-or NIH-approved
clinical trial at a Plan-designated center of excellence and if approved by
the Plan's medical director in accordance with the Plan's protocols.
Note: We cover related medical and hospital expenses of the donor when
we
cover the recipient.
Nothing
Anesthesia You pay
Professional services provided in –
Hospital (inpatient) Hospital outpatient department
Skilled nursing facility Ambulatory surgical center
Office
Nothing 23
23 Page
24 25
2001 Blue Choice 24
Section 5( c)
Section 5 (c). Services provided by a hospital or
other facility, and ambulance services
I M
P O
R T
A N
T
Here are some important things to remember about these benefits:
Please remember that all benefits are subject to the definitions,
limitations, and exclusions in this brochure and are payable only when we
determine they are
medically necessary.
Plan physicians must provide or arrange your care
and you must be hospitalized in a Plan facility.
Be sure to read Section 4, Your costs for covered services for
valuable information about how cost sharing works. Also read Section 9 about
coordinating benefits
with other coverage, including with Medicare.
The
amounts listed below are for the charges billed by the facility (i. e., hospital
or surgical center) or ambulance service for your surgery or care. Any costs
associated with the professional charge (i. e., physicians, etc.) are covered
in
Section 5( a) or (b).
I M
P O
R T
A N
T
Benefit Description You pay
Inpatient hospital
Room and board,
such as
ward, semiprivate, or intensive care accommodations; general nursing
care; and
meals and special diets.
Other hospital services and supplies, such as:
Operating, recovery, maternity, and other treatment rooms Prescribed drugs
and medicines
Diagnostic laboratory tests and X-rays Administration of blood and blood
products
Blood or blood plasma, if not donated or replaced Dressings,
splints, casts, and sterile tray services
Medical supplies and equipment,
including oxygen Anesthetics, including nurse anesthetist services
Take-home
items Medical supplies, appliances, medical equipment, and any covered
items
billed by a hospital for use at home (Note: calendar year
deductible
applies.)
Nothing
Not covered:
Custodial care Non-covered facilities, such
as nursing homes, extended care
facilities, schools
Personal comfort items, such as telephone,
television, barber services, guest meals and beds
Private nursing care
All charges. 24
24 Page 25 26
2001 Blue
Choice 25 Section 5( c)
Outpatient hospital or ambulatory
surgical center
Operating, recovery, and other treatment rooms
Prescribed drugs and medicines
Diagnostic laboratory tests, X-rays, and pathology services Administration of
blood, blood plasma, and other biologicals
Blood and blood plasma, if not
donated or replaced Pre-surgical testing
Dressings, casts, and sterile tray
services Medical supplies, including oxygen
Anesthetics and anesthesia
service
NOTE: – We cover hospital services and supplies related to
dental
procedures when necessitated by a non-dental physical impairment.
We do not cover the dental procedures.
$10 per visit
Not covered: blood and blood derivatives not replaced by the member All
charges
Extended care benefits/ skilled nursing care facility
benefits You pay
Extended care benefit: The Plan provides a
comprehensive range
of benefits with no dollar limit for 45 days per member
per
calendar year when full-time skilled nursing care is necessary and
confinement in a skilled nursing facility is medically appropriate as
determined by a Plan doctor and approved by the Plan.
Nothing
.
Not covered: custodial care All charges
Hospice care
Supportive and palliative care for a terminally ill member is covered
in the home or hospice facility for up to 210 days. Services include
inpatient and outpatient care, and family counseling; these services
are
provided under the direction of a Plan doctor who certifies that
the patient
is in the terminal stage of illness, with a life ecpectancy of
approximately
six months or less.
Nothing
Not covered: Independent nursing, homemaker services All charges
Ambulance
Local professional ambulance service when medically
appropriate Nothing 25
25 Page
26 27
2001 Blue Choice 26
Section 5( d)
Section 5 (d). Emergency services/ accidents
I M
P O
R T
A N
T
Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions,
limitations, and exclusions in this brochure.
Be sure to read Section 4, Your costs for covered services for
valuable information about how cost sharing works. Also read Section 9 about
coordinating benefits with other coverage,
including with Medicare.
I M
P O
R T
A N
T
What is a medical emergency?
A medical emergency is the sudden and
unexpected onset of a condition or an injury that you believe endangers your
life or could result in serious injury or disability, and requires immediate
medical or surgical care. Some problems are
emergencies because, if not
treated promptly, they might become more serious; examples include deep cuts and
broken bones. Others are emergencies because they are potentially
life-threatening, such as heart attacks, strokes,
poisonings, gunshot
wounds, or sudden inability to breathe. There are many other acute conditions
that we may
determine are medical emergencies – what they all have in
common is the need for quick action.
What to do in case of emergency:
Emergencies within our service area:
If you are in an emergency situation, please call your primary care doctor.
In extreme emergencies, if you are unable to contact your doctor, contact the
local emergency system (e. g., the 911 telephone
system) or go to the
nearest hospital emergency room. Be sure to tell the emergency room personnel
that you are a Plan
member so they can notify the Plan. You or a family
member must notify the Plan within 48 hours. It is your responsibility
to
ensure that the Plan has been timely notified.
If you need to be hospitalized, the Plan must be notified within 48 hours or
on the first working day following your
admission, unless it was not
reasonably possible to notify the Plan within that time. If you are hospitalized
in non-Plan
facilities and Plan doctors believe care can be better provided
in a Plan hospital, you will be transferred when medically
feasible with any
ambulance charges covered in full.
Benefits are available for care from non-Plan providers in a medical
emergency only if delay in reaching a Plan provider
would result in death,
disability or significant jeopardy to your condition.
To be covered by this Plan, any follow-up care recommended by non-Plan
providers must be approved by the Plan or
provided by Plan providers.
If the emergency results in admission to a hospital, the emergency care copay
is waived.
Emergencies outside our service area: Benefits are
available for any medically necessary health service that is immediately
required because of injury or unforeseen illness.
If you need to be hospitalized, the Plan must be notified within 48 hours or
on the first working day following your
admission, unless it was not
reasonably possible to notify the Plan within that time. If a Plan doctor
believes care can be
better provided in a Plan hospital, you will be
transferred when medically feasible with any ambulance charges covered in
full.
To be covered by this Plan, Any follow-up care recommended by non-Plan
providers must be approved by the Plan or
provided by Plan providers.
If the emergency results in admission to a hospital, the emergency care copay
is waived. 26
26 Page
27 28
2001 Blue Choice 27
Section 5( d)
Benefit Description You pay
Emergency within our
service area
Emergency care at a doctor's office
Emergency care at an urgent care
center
Emergency care as an outpatient or inpatient at a hospital, including
doctor's services
$10 per visit
Emergency care as an outpatient or inpatient at a hospital, including
doctors' services
$50 per visit
Not covered: Elective care or non-emergency care All charges.
Emergency outside our service area
Emergency care at a doctor's office Emergency care at an urgent care center
$10 per visit
Emergency care as an outpatient or inpatient at a hospital, including
doctors' services
$50 per visit
Not covered:
Elective care or non-emergency care
Emergency care provided outside the service area if the need for care
could have been foreseen before leaving the service area
Medical and hospital costs resulting from a normal full-term delivery of a
baby outside the service area.
All charges.
Ambulance
Professional ambulance service when medically
appropriate.
Air Ambulance
See 5( c) for non-emergency service.
Nothing 27
27 Page
28 29
2001 Blue Choice 28
Section 5( e)
Section 5 (e). Mental health and substance abuse
benefits
I M
P O
R T
A N
T
Parity
Beginning in 2001, all FEHB plans' mental health and
substance abuse benefits will achieve
"parity" with other
benefits. This means we will provide mental health and substance
abuse
benefits differently than in the past.
When you get our approval for services and follow a treatment plan we
approve, cost sharing
and limitations for Plan mental health and substance
benefits will be no greater than for
similar benefits for other illnesses
and conditions.
Here are some important things to keep in mind about these benefits:
All benefits are subject to the definitions, limitations, and exclusions
in this brochure.
Be sure to read Section 4, Your costs for covered
services for valuable information about how cost sharing works. Also read
Section 9 about coordinating benefits with other
coverage, including with Medicare.
YOU MUST GET PREAUTHORIZATION OF
THESE SERVICES. See the instructions after the benefits description below.
I M
P O
R T
A N
T
Benefit Description You pay
Mental health and substance abuse benefits
All diagnostic and treatment services recommended by a Plan provider and
contained in a treatment plan that we approve. The treatment plan may
include services, drugs, and supplies described elsewhere in this brochure.
Note: Plan benefits are payable only when we determine the care is
clinically appropriate to treat your condition and only when you receive the
care as part of a treatment plan that we approve.
Your cost sharing
responsibilities are no greater
than for other
illness or
conditions.
Professional services, including individual or group therapy by providers
such as psychiatrists, psychologists, or clinical social workers
Medication management
$10 per visit
Diagnostic tests Nothing
Services provided by a hospital or other
facility
Services in approved alternative care settings such as partial
hospitalization,
half-way house, residential treatment, full-day
hospitalization, facility
based intensive outpatient treatment
Nothing
Not covered: Services we have not approved.
Note: OPM will base its
review of disputes about treatment plans on the
treatment plan's clinical
appropriateness. OPM will generally not order us
to pay or provide one
clinically appropriate treatment plan in favor of
another.
All charges. 28
28 Page 29 30
2001 Blue
Choice 29 Section 5( e)
Preauthorization To be eligible to
receive these benefits you must follow your treatment plan and all the following
authorization processes:
The Pre-authorization procedure must be followed
regardless whether the Member is
within The Plan's Service Area or not.
Pre-authorization need not be obtained for Emergency care. In making the
determination to issue Pre-authorization The Plan
will examine the circumstances surrounding the Member's condition and the
care provided; including reasons for providing or prescribing the care; and any
unusual
circumstances. However, the fact that the Member's Doctor prescribed
the care does not automatically mean that the care qualifies for The Plan's
payments under
this Certificate. The provider, prior to recommending or
ordering any pre-authorized services, must call Blue Choice at (716) 454-4591.
For obtaining provider directories,
call Member Service Department at (716)
454-4810.
Special transitional benefit If a mental health or substance abuse
professional provider is treating you under our plan as of January 1, 2001, you
will be eligible for continued coverage with
your provider for up to 90 days
under the following conditions:
If your mental health or substance abuse professional provider with whom you
are currently in treatment leaves the plan at our request for other than
cause.
If these conditions apply to you, we will allow you reasonable time to
transfer your
care to a network mental health or substance abuse
professional provider. During
the transitional period, you may continue to
see your treating provider and will not
pay any more out-of-pocket than you
did in the year 2000 for services. This
transitional period will begin with
our notice to you of the change in coverage. The
transitional period will
last for up to 90 days from the date you receive notice of the
change. You
may receive this notice prior to January 1, 2001, and the 90 day
period
begins with receipt of the notice.
Network limitation We may limit your benefits if you do not follow
your treatment plan.
How to submit network claims Claims are submitted by your provider.
29
29 Page 30
31
2001 Blue Choice 30 Section 5( f)
Section 5 (f). Prescription drug benefits
I
M P
O
R
T
A
N T
Here are some important things to keep in mind about these benefits:
We cover prescribed drugs and medications, as described in the chart
beginning on the next page.
All benefits are subject to the definitions, limitations and exclusions in
this brochure and are payable only when we determine they are medically
necessary.
Be sure to read Section 4, Your costs for covered services
for valuable information about how cost sharing works. Also read Section 9
about coordinating benefits with other
coverage, including with Medicare.
I
M P
O
R
T
A
N T
There are important features you should be aware of. These include:
Who can write your prescription. A licensed physician must write the
prescription – or – A plan physician or licensed dentist must write
the prescription.
Where you can obtain them. You may fill the prescription at a
participation pharmacy, a non-participating pharmacy, or by mail.
Non
participating pharmacy – If you use a non-participating pharmacy you must
submit a claim to us for the Prescription Drug. Our payment will be made
directly to you, and will be limited to the Allowed
Amount less Copayment
and Ancillary Charge. You will not be reimbursed for the difference between our
Allowed Amount and the Non-Participating Pharmacy's charge for the
Prescription Drug when the charge
exceeds our Allowed Amount.
These are the dispensing limitations. Retail – Prescription
drugs are dispensed for up to a 34-day supply when referred by a Plan doctor and
filled at a participating pharmacy.
Mail Order – Maintenance drugs are availible through mail order for up
to a 90 day when ordered by a Plan
doctor and obtained through our mail
order program with Express Scripts.
When generic substitution is permissible, (i. e., a generic is available and
the prescribing doctor does not
require the use of a brand name drug), but
you request the name brand drug, You pay the $8 copay for
prescription drugs
at a Plan pharmacy or the $7 copay for maintenance drugs by mail plus the price
difference between the generic and the name brnd drug.
When you have to file a claim. You will have no claims to file unless
you use a non-participating
pharmacy..
Prescription drug benefits begin on the next page. 30
30 Page 31 32
2001 Blue Choice 31 Section 5( f)
Benefit Description You pay After the calendar year
deductible…
Covered medications and supplies
We cover the
following medications and supplies prescribed by a Plan
physician and
obtained from a Plan pharmacy or through our mail order
program:
Drugs and medicines that by Federal law of the United States require a
physician's prescription for their purchase, except as excluded
below.
Insulin Disposable needles and syringes for the administration of
covered
medications
Diabetic supplies including blood glucose monitors, insulin
pumps, insulin infusion devices, oral agents for controlling blood sugar, and
diabetes self-management education.
Drugs for sexual dysfunction (see Prior authorization below) Contraceptive
drugs and devices
Note: If there is no generic equivalent available, you will still have to pay
the brand name copay.
Here are some things to keep in mind about our prescription drug
program:
A generic equivalent will be dispensed if it is available, unless your
physician specifically requires a name brand. If you receive a name
brand
drug when a Federally-approved generic drug is available, and
your physician
has not specified Dispense as Written for the name
brand drug, you have to
pay the difference in cost between the name
brand drug and the generic.
We have an open formulary. If your physician believes a name brand product is
necessary or there is no generic available, your
physician may prescribe a
name brand drug from a formulary list.
This list of name brand drugs is a
preferred list of drugs that we
selected to meet patient needs at a lower
cost. To order a
prescription drug brochure, call (716) 454-4810.
Retail
$8 copay per 34 day supply….
Mail Order
$2 copay generic per 30 day
supply
$7 copay brand name per 30 day
supply
Not covered:
Drugs and supplies for cosmetic purposes
Vitamins, nutrients and food supplements even if a physician
prescribes or administers them
Nonprescription medicines
Drugs to enhance athletic performance
Implanted time-release medications other than Norplant
Drugs for weight loss
All Charges 31
31 Page 32 33
2001 Blue
Choice 32 Section 5( g)
Section 5 (g). Special Features
Feature Description
Flexible benefits option Under the flexible benefits option, we
determine the most effective way to provide services.
We may identify
medically appropriate alternatives to traditional care and coordinate other
benefits as a less costly alternative
benefit.
Alternative benefits are
subject to our ongoing review.
By approving an alternative benefit, we
cannot guarantee you will get it in the future.
The decision to offer an alternative benefit is solely ours, and we may
withdraw it at any time and resume regular contract benefits.
Our decision
to offer or withdraw alternative benefits is not subject to OPM review under the
disputed claims process.
Reciprocity benefit HMOBlue USA
Away from Home Care & Guest
Membership
From BlueCross BlueShield of the Rochester Area
Enjoy the comforts of your HMO wherever you go.
Now the benefits
you enjoy from your HMO at home, are with you where
ever you happen to be.
Away From Home Care coverage puts you in touch
with HMO health care
from qualified physicians in nearly every state across
the country, wherever
you need it. You'll receive the same health care
coverage you enjoy at home,
through the country's largest HMO network,
HMO Blue USA. The benefits of
Away From Home Care coverage are
yours automatically – and at
no extra cost – when you join our HMO.
The HMO that stays with you whenever you're away from home. Should you
ever come down with an unexpected illness or injury while
traveling, which
can't wait to be treated at home, you can rest assured
knowing that you have
a place to turn. We call it Urgent Care, because it
delivers just
that: the help you need, whenever you need it.
No paperwork whatsoever. You're not feeling well to begin with. The
last thing you need is a big
expense to make things worse. With Away From
Home Care, you can take
comfort knowing you'll have no claims to file,
no paperwork and no
payment at the time of service. 32
32 Page 33 34
2001 Blue Choice 33 Section 5( g)
Reciprocity benefit continued Far-reaching
comforts no other HMO provides. HMOBlue USA offers health care coverage in
more than 200 major cities
across the country. It's also reassuring to know
HMOBlue USA's Away
From Home Care program is sponsored by the
BlueCross and BlueShield
Association.
You know how important the right HMO coverage is when you're at home.
Choose Blue Choice from BlueCross and BlueShield of the Rochester Area
and keep the benefits of your local coverage wherever you go.
Even your follow-ups follow you. Should your travel schedule require
that you miss a scheduled follow-up
appointment at home, our Follow-Up
Care lets you conveniently schedule
an appointment for ongoing care near
your travel destination. Like every
Away From Home Care service,
you'll receive the same quality you enjoy at
home.
Centers of excellence for transplants/ heart surgery/ etc BlueCross
BlueShield of the Rochester Area works with other
BlueCross plans to
identify centers of excellence which offer quality
care in specialized
areas. When necessary the plan's Medical
Director will recommend, members
with diseases and conditions that
can not be handled by our providers, to be
sent to centers of
excellence. 33
33 Page 34 35
2001 Blue
Choice 34 Section 5( h)
Section 5 (h). Dental benefits
I M
P O
R T
A N
T
Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions,
limitations, and exclusions in this brochure and are payable only when we
determine they are medically necessary.
We cover hospitalization for dental procedures only when a nondental physical
impairment exists which makes hospitalization necessary to safeguard the health
of the patient; we do not cover the dental procedure
unless it is described
below.
Be sure to read Section 4, Your costs for covered services for
valuable information about how cost sharing works. Also read Section 9 about
coordinating benefits with other coverage, including with Medicare.
I M
P O
R T
A N
T
Accidental injury benefit You pay
We cover restorative services
and supplies necessary to promptly repair (but
not replace) sound natural
teeth. The need for these services must result from
an accidental injury.
$10 copay per office visit
Dental benefits
We have no other dental benefits. 34
34 Page 35 36
2001 Blue Choice 35 Section 5( i)
Section 5 (i). Non-FEHB benefits available to Plan members
The benefits on this page are not part of the FEHB contract or premium,
and you cannot file an FEHB disputed claim
about them. Fees you pay
for these services do not count toward FEHB deductibles or out-of-pocket
maximums.
Member Rewards has been developed by Blue Choice to introduce you to selected
local resources that will help you get into
shape, have more energy, deal
more effectively with life's problems and increase your chances of preventing
heart disease,
cancer or stroke. Take advantage of the health and wellness
programs offered to Blue Choice members.
Private office option Member Rewards offers most health and wellness programs
for just $5 a session. Topics include nutrition,
smoking cessation, first
aid/ safety, back care, stress management, general wellness and family life.
Choice discounts Member Rewards offers Choice Discounts that provide savings
on health and fitness club membership,
exercise programs, and sports
equipment, ranging from footwear to cardiovascular exercise machines. To obtain
a list of
Member Rewards and Choice Discounts, call 716/ 454-4810.
To further promote wellness and preventive care, members may enroll in health
education programs at the health centers. These
programs are professionally
led courses on nutrition, back care, smoking cessation, stress management and
many other topics.
Most programs cost just $5. 35
35 Page 36 37
2001 Blue Choice 36 Section 6
Section 6. General exclusions --things we don't cover
The
exclusions in this section apply to all benefits. Although we may list a
specific service as a benefit, we will not
cover it unless your Plan doctor
determines it is medically necessary to prevent, diagnose, or treat your
illness,
disease, injury, or condition.
We do not cover the following:
Care by non-Plan providers except for authorized referrals or emergencies
(see Emergency Benefits);
Services, drugs, or supplies you receive while you
are not enrolled in this Plan;
Services, drugs, or supplies that are not
medically necessary;
Services, drugs, or supplies not required according to
accepted standards of medical, dental, or psychiatric practice;
Experimental or investigational procedures, treatments, drugs or devices;
Services, drugs, or supplies related to abortions, except when the life of
the mother would be endangered if the fetus were carried to term or when the
pregnancy is the result of an act of rape or incest ;
Services, drugs, or supplies related to sex transformations; or
Services,
drugs, or supplies you receive from a provider or facility barred from the FEHB
Program. 36
36 Page
37 38
2001 Blue Choice 37
Section 7
Section 7. Filing a claim for covered services
When you see Plan physicians, receive services at Plan hospitals and
facilities, or obtain your prescription drugs at Plan
pharmacies, you will
not have to file claims. Just present your identification card and pay your
copayment, coinsurance, or
deductible.
You will only need to file a claim when you receive emergency services from
non-plan providers. Sometimes these providers
bill us directly. Check with
the provider. If you need to file the claim, here is the process:
Medical and hospital benefits In most cases, providers and facilities
file claims for you. Physicians must file on the form HCFA-1500, Health
Insurance Claim Form. Facilities will file on the
UB-92 form. For claims
questions and assistance, call us at (716) 454-4810.
When you must file a
claim --such as for out-of-area care --submit it on the
HCFA-1500 or a claim
form that includes the information shown below. Bills and
receipts should be
itemized and show:
Covered member's name and ID number;
Name and address physician or
facility that provided the service or supply;
Dates you received the
services or supplies;
Diagnosis;
Type of each service or supply;
The
charge for each service or supply;
A copy of the explanation of benefits,
payments, or denial from any primary payer --such as the Medicare Summary Notice
(MSN); and
Receipts, if you paid for your services.
Submit your claims to: Blue
Choice
165 Court Street Rochester, NY 14647
Deadline for filing your claim Send us all of the documents for your
claim as soon as possible. You must submit the claim by December 31 of the year
after the year you received the service, unless
timely filing was prevented
by administrative operations of Government or legal
incapacity, provided the
claim was submitted as soon as reasonably possible.
When we need more information Please reply promptly when we ask for
additional information. We may delay processing or deny your claim if you do not
respond. 37
37 Page
38 39
2001 Blue Choice 38
Section 8
Section 8. The disputed claims process
Follow
this Federal Employees Health Benefits Program disputed claims process if you
disagree with our decision on your
claim or request for services, drugs, or
supplies – including a request for preauthorization:
Step Description
1 Ask us in writing to reconsider our initial decision. Write to us
at: 165 Court Street, Rochester NY, 14647. You must:
(a) Write to us within
6 months from the date of our decision; and
(b) Send your request to us at:
165 Court Street, Rochester NY, 14647; and
(c) Include a statement about why
you believe our initial decision was wrong, based on specific benefit provisions
in
this brochure; and
(d) Include copies of documents that support your claim, such as physicians'
letters, operative reports, bills, medical
records, and explanation of
benefits (EOB) forms.
2 We have 30 days from the date we receive your request to: (a) Pay
the claim (or, if applicable, arrange for the health care provider to give you
the care); or
(b) Write to you and maintain our denial --go to step 4; or
(c) Ask you or your provider for more information. If we ask your provider,
we will send you a copy of our
request— go to step 3.
3 You or your provider must send the information so that we receive it
within 60 days of our request. We will then decide within 30 more days. If we do
not receive the information within 60 days, we will decide within 30 days of the
date the information was
due. We will base our decision on the information
we already have.
We will write to you with our decision.
4 If you do not agree with our decision, you may ask OPM to review it.
You must write to OPM within:
90 days after the date of our letter upholding
our initial decision; or
120 days after you first wrote to us --if we did
not answer that request in some way within 30 days; or
120 days after we
asked for additional information.
Write to OPM at: Office of Personnel Management, Office of Insurance
Programs, Contracts Division 3, P. O. Box
436, Washington, D. C. 20044-0436.
Send OPM the following information:
A statement about why you believe our
decision was wrong, based on specific benefit provisions in this brochure;
Copies of documents that support your claim, such as physicians' letters,
operative reports, bills, medical records, and explanation of benefits (EOB)
forms;
Copies of all letters you sent to us about the claim;
Copies of all
letters we sent to you about the claim; and
Your daytime phone number and
the best time to call.
Note: If you want OPM to review different claims, you must clearly identify
which documents apply to which claim. 38
38 Page 39 40
2001 Blue
Choice 39 Section 8
The Disputed Claim process
continued
Note: You are the only person who has a right to
file a disputed claim with OPM. Parties acting as your
representative, such
as medical providers, must provide a copy of your specific written consent with
the review
request.
Note: The above deadlines may be extended if you show that you were unable to
meet the deadline because of
reasons beyond your control.
5 OPM will review your disputed claim request and will use the
information it collects from you and us to decide whether our decision is
correct. OPM will send you a final decision within 60 days. There are no other
administrative appeals.
6 If you do not agree with OPM's decision, your only recourse is to
sue. If you decide to sue, you must file the suit against OPM in Federal court
by December 31 of the third year after the year in which you received the
disputed services, drugs, or supplies. This is the only deadline that may not be
extended.
OPM may disclose the information it collects during the review
process to support their disputed claim decision. This
information will
become part of the court record.
You may not sue until you have completed the disputed claims process.
Further, Federal law governs your lawsuit,
benefits, and payment of
benefits. The Federal court will base its review on the record that was before
OPM when
OPM decided to uphold or overturn our decision. You may recover
only the amount of benefits in dispute.
NOTE: If you have a serious or life threatening condition (one that
may cause permanent loss of bodily functions or death if not treated as soon as
possible), and
(a) We haven't responded yet to your initial request for care
or preauthorization/ prior approval, then call us at
(716) 454-4810 and we
will expedite our review; or
(b) We denied your initial request for care or preauthorization/ prior
approval, then:
If we expedite our review and maintain our denial, we will inform OPM so that
they can give your claim expedited treatment too, or
You can call OPM's Health Benefits Contracts Division 3 at 202/ 606-0737
between 8 a. m. and 5 p. m. eastern time. 39
39
Page 40 41
2001
Blue Choice 40 Section 9
Section 9. Coordinating benefits with
other coverage
When you have other health coverage You must tell us if
you are covered or a family member is covered under another group health plan or
have automobile insurance that pays health care expenses
without regard to
fault. This is called "double coverage."
When you have double
coverage, one plan normally pays its benefits in full as the
primary payer
and the other plan pays a reduced benefit as the secondary payer.
We, like
other insurers, determine which coverage is primary according to the
National Association of Insurance Commissioners' guidelines.
When we are the primary payer, we will pay the benefits described in this
brochure.
When we are the secondary payer, we will determine our allowance.
After the
primary plan pays, we will pay what is left of our allowance, up
to our regular
benefit. We will not pay more than our allowance.
What is Medicare? Medicare is a Health Insurance Program for:
People 65 years of age and older.
Some people with disabilities, under
65 years of age.
People with End-Stage Renal Disease (permanent kidney
failure requiring dialysis or a transplant).
Medicare has two parts:
Part A (Hospital Insurance). Most people do not
have to pay for Part A.
Part B (Medical Insurance). Most people pay monthly
for Part B.
If you are eligible for Medicare, you may have choices in how you get your
health care.
Medicare + Choice is the term used to describe the various
health plan choices available to
Medicare beneficiaries. The information in
the next few pages shows how we coordinate
benefits with Medicare, depending
on the type of Medicare managed care plan you have.
The Original Medicare Plan The Original Medicare Plan is available
everywhere in the United States. It is the way most people get their Medicare
Part A and Part B benefits. You may go to any doctor,
specialist, or
hospital that accepts Medicare. Medicare pays its share and you pay your
share. Some things are not covered under Original Medicare, like
prescription drugs
When you are enrolled in this Plan and Original Medicare, you still need to
follow
the rules in this brochure for us to cover your care. Your care must
continue to be
authorized by your Plan PCP.
(Primary payer chart begins on next page.) 40
40 Page 41 42
2001 Blue Choice 41 Section 9
The
following chart illustrates whether Original Medicare or this Plan should be the
primary payer for you according to your
employment status and other factors
determined by Medicare. It is critical that you tell us if you or a covered
family member
has Medicare coverage so we can administer these requirements
correctly.
Primary Payer Chart
Then the primary payer is… A. When either
you --or your covered spouse --are age 65 or over and …
Original Medicare This Plan
1) Are an active employee with the
Federal government (including when you or
a family member are eligible for
Medicare solelybecause of a disability),
2) Are an annuitant,
3) Are a reemployed annuitant with the Federal
government when…
a) The position is excluded from FEHB, or
……………….……………
………..
b) The position is not excluded from FEHB
……………….……………
Ask your employing office which of these applies to you.
……………………..………
4) Are a Federal judge who retired under title 28, U. S. C., or a Tax
Court judge who retired under Section 7447 of title 26, U. S. C.
(or if
your covered spouse is this type of judge),
5) Are enrolled in Part B only, regardless of your employment status, (for
Part B
services)
(for other
services)
6) Are a former Federal employee receiving Workers' Compensation
and the
Office of Workers' Compensation Programs has determined
that you are unable
to return to duty,
(except for claims
related to Workers'
Compensation.)
B. When you --or a covered family member --have Medicare
based on end
stage renal disease (ESRD) and…
1) Are within the first 30 months of eligibility to receive Part A
benefits solely because of ESRD,
2) Have completed the 30-month ESRD coordination period and are
still
eligible for Medicare due to ESRD,
3) Become eligible for Medicare due to ESRD after Medicare became
primary
for you under another provision,
C. When you or a covered family member have FEHB and…
1)
Are eligible for Medicare based on disability, and
a) Are an annuitant,
or…………………………………………………
……….
b) Are an active employee
……………….……………….……………
……………………..
……. 41
41 Page
42 43
2001 Blue Choice 42 Section 9
Claims process --You
probably will never have to file a claim form when you have both our Plan and
Medicare.
When we are the primary payer, we process the claim first.
When Original Medicare is the primary payer, Medicare processes your claim
first. In most cases, your claims will be coordinated automatically and we
will
pay the balance of covered charges. You will not need to do anything.
To find
out if you need to do something about filing your claims, call us at
(716) 454-4810 or on the web at: www. bcbsra. com.
We waive some costs when you have Medicare --When Medicare is the
primary payer, we will waive some out-of-pocket costs, as follows:
Medical services and supplies provided by physicians and other health care
professionals.
Medicare managed care plan If you are eligible for Medicare, you may
choose to enroll in and get your Medicare benefits from a Medicare managed care
plan. These are health care choices (like
HMOs) in some areas of the country. In most Medicare managed care plans, you
can only go to doctors, specialists, or hospitals that are part of the plan.
Medicare
managed care plans cover all Medicare Part A and B benefits. Some
cover extras,
like prescription drugs. To learn more about enrolling in a
Medicare managed care
plan, contact Medicare at 1-800-MEDICARE
(1-800-633-4227) or at
www. medicare.
gov. If you enroll in a Medicare managed care plan, the following
options are available to you:
This Plan and our Medicare managed care plan: You may enroll in our
Medicare managed care plan and also remain enrolled in our FEHB plan. In this
case, we do/ do not waive any of our copayments, coinsurance, or deductibles
for
your FEHB coverage.
This Plan and another Plan's Medicare managed care plan: You may
enroll in another plan's Medicare managed care plan and also remain enrolled in
our FEHB
plan. We will still provide benefits when your Medicare managed
care plan is
primary, even out of the managed care plan's network and/ or
service area (if you
use our Plan providers), but we will not waive any of
our copayments, coinsurance,
or deductibles.
Suspended FEHB coverage and a Medicare managed care plan: If you are
an annuitant or former spouse, you can suspend your FEHB coverage to enroll in a
Medicare managed care plan, eliminating your FEHB premium. (OPM does not
contribute to your Medicare managed care plan premium.) For information on
suspending your FEHB enrollment, contact your retirement office. If you
later
want to re-enroll in the FEHB Program, generally you may do so only at
the next
open season unless you involuntarily lose coverage or move out of
the Managed
Care Plan service area.
Enrollment in Note: If you choose not to enroll in Medicare Part B,
you can still be Medicare Part B covered under the FEHB Program. We
cannot require you to enroll in Medicare. 42
42
Page 43 44
2001
Blue Choice 43 Section 9
TRICARE TRICARE is the health
care program for eligible dependents of military persons and retirees of the
military. TRICARE includes the CHAMPUS program. If both
TRICARE and this
Plan cover you, we pay first. See your TRICARE Health
Benefits Advisor if
you have questions about TRICARE coverage.
Workers' Compensation We do not cover services that:
you need
because of a workplace-related disease or injury that the Office of Workers'
Compensation Programs (OWCP) or a similar Federal or State agency
determines
they must provide; or
OWCP or a similar agency pays for through a third party injury settlement or
other similar proceeding that is based on a claim you filed under OWCP or
similar laws.
Once OWCP or similar agency pays its maximum benefits for
your treatment, we
will cover your benefits. You must use our providers.
Medicaid When you have this Plan and Medicaid, we pay first.
When other Government agencies We do not cover services and supplies
when a local, State, are responsible for your care or Federal Government
agency directly or indirectly pays for them.
When others are responsible When you receive money to compensate you
for for injuries medical or hospital care for injuries or illness caused
by another person, you must
reimburse us for any expenses we paid. However,
we will cover the cost of
treatment that exceeds the amount you received in
the settlement.
If you do not seek damages you must agree to let us try. This is called
subrogation.
If you need more information, contact us for our subrogation
procedures. 43
43 Page
44 45
2001 Blue Choice 44
Section 10
Section 10. Definitions of terms we use in this
brochure
Calendar year January 1 through December 31 of the same year.
For new enrollees, the calendar year begins on the effective date of their
enrollment and ends on December 31 of
the same year.
Copayment A copayment is a fixed amount of money you pay when you
receive covered services. See page 11.
Coinsurance Coinsurance is the percentage of our allowance that you
must pay for your care. See page 11.
Covered services Care we provide benefits for, as described in this
brochure.
Experimental or Blue Choice uses published peer-reviewed
medical literature about the efficiency
Investigational and
improvement outcomes of technology, along with the United States Food and Drug
Administration approval for marketing of medical devices, drugs or
biologicals for a particular diagnosis or condition.
Medical necessity Medically Necessary Care is care which, according to
The Plan's criteria is: (a) Consistent with the symptoms or diagnosis and
treatment of the Member's condition,
disease, ailment or injury, (b) in
accordance with standards of acceptable medical
practice, (c) not solely for
the Member's convenience, or that of the Member's Doctor
or other Provider,
(d) the most appropriate supply, place of service, or level of service
which
can safely be provided to the Member, (e) provided for the diagnosis or the
direct
care and treatment of the Member's condition, illness, disease or
injury, and (f) when
applied to hospitalization, the Member requires acute
care as a bed patient due to the
nature of the services rendered, or the
Member's condition, and the Member could not
have received safe or adequate
care in any other setting (e. g. as an outpatient).
Us/ We Us and we refer to Blue Choice
You You refers to the enrollee and each covered family member. 44
44 Page 45 46
2001 Blue Choice 45 Section 11
Section 11. FEHB facts
No pre-existing condition We will not
refuse to cover the treatment of a condition that you had limitation
before you enrolled in this Plan solely because you had the condition before
you
enrolled.
Where you can get information See www. opm. gov/
insure. Also, your employing or retirement office about enrolling in the
can answer your questions, and give you a Guide to Federal Employees
FEHB Program Health Benefits Plans, brochures for other plans,
and other materials you need to make an informed decision about:
When you may change your enrollment;
How you can cover your family
members;
What happens when you transfer to another Federal agency, go on
leave without pay, enter military service, or retire;
When your enrollment ends; and
When the next open season for enrollment
begins.
We don't determine who is eligible for coverage and, in most cases,
cannot change
your enrollment status without information from your employing
or retirement
office.
Types of coverage available Self Only coverage is for you alone. Self
and Family coverage is for for you and your family you, your spouse, and
your unmarried dependent children under age 22, including
any foster
children or stepchildren your employing or retirement office authorizes
coverage for. Under certain circumstances, you may also continue coverage
for a
disabled child 22 years of age or older who is incapable of
self-support.
If you have a Self Only enrollment, you may change to a Self and Family
enrollment if you marry, give birth, or add a child to your family. You may
change
your enrollment 31 days before to 60 days after that event. The Self
and Family
enrollment begins on the first day of the pay period in which the
child is born or
becomes an eligible family member. When you change to Self
and Family because
you marry, the change is effective on the first day of
the pay period that begins
after your employing office receives your
enrollment form; benefits will not be
available to your spouse until you
marry.
Your employing or retirement office will not notify you when a family
member is
no longer eligible to receive health benefits, nor will we. Please
tell us
immediately when you add or remove family members from your coverage
for any
reason, including divorce, or when your child under age 22 marries
or turns 22.
If you or one of your family members is enrolled in one FEHB plan, that
person
may not be enrolled in or covered as a family member by another FEHB
plan.
When benefits and The benefits in this brochure are effective on
January 1. If you are new to premiums start this Plan, your coverage and
premiums begin on the first day of your first pay
period that starts on or
after January 1. Annuitants' premiums begin on January 1. 45
45 Page 46 47
2001 Blue Choice 46 Section 11
Your medical and claims We will keep your medical and claims
information confidential. Only records are confidential the following
will have access to it:
OPM, this Plan, and subcontractors when they
administer this contract;
This Plan, and appropriate third parties, such as
other insurance plans and the Office of Workers' Compensation Programs (OWCP),
when coordinating benefit
payments and subrogating claims;
Law enforcement officials when
investigating and/ or prosecuting alleged civil or criminal actions;
OPM and the General Accounting Office when conducting audits;
Individuals
involved in bona fide medical research or education that does not disclose your
identity; or
OPM, when reviewing a disputed claim or defending litigation about a claim.
When you retire When you retire, you can usually stay in the FEHB
Program. Generally, you must have been enrolled in the FEHB Program for the last
five years of your Federal service. If you do
not meet this requirement, you
may be eligible for other forms of coverage, such as
temporary continuation
of coverage (TCC).
When you lose benefits
When FEHB coverage ends You will
receive an additional 31 days of coverage, for no additional premium, when:
Your enrollment ends, unless you cancel your enrollment, or
You are a
family member no longer eligible for coverage.
You may be eligible for
spouse equity coverage or Temporary Continuation of
Coverage.
Spouse equity If you are divorced from a Federal employee or
annuitant, you may not coverage continue to get benefits under your
former spouse's enrollment. But, you may be
eligible for your own FEHB coverage under the spouse equity law. If you are
recently divorced or are anticipating a divorce, contact your ex-spouse's
employing
or retirement office to get RI 70-5, the Guide to Federal
Employees Health Benefits
Plans for Temporary Continuation of Coverage and
Former Spouse Enrollees, or
other information about your coverage
choices.
TCC Eligibility If you leave Federal service, or if you lose coverage
because you no longer qualify as a family member, you may be eligible for
Temporary Continuation of Coverage
(TCC). For example, you can receive TCC
if you are not able to continue your
FEHB enrollment after you retire.
You may not elect TCC if you are fired from your Federal job due to gross
misconduct.
Get the RI 79-27, which describes TCC, and the RI 70-5, the Guide to
Federal
Employees Health Benefits Plans for Temporary Continuation of
Coverage and
Former Spouse Enrollees, from your employing or retirement
office or from
www. opm. gov/ insure. 46
46
Page 47 48
2001
Blue Choice 47 Section 11
Converting to You may convert to
a non-FEHB individual policy if: individual coverage Your coverage under
TCC or the spouse equity law ends. If you canceled your
coverage or did not
pay your premium, you cannot convert;
You decided not to receive coverage
under TCC or the spouse equity law; or
You are not eligible for coverage
under TCC or the spouse equity law.
If you leave Federal service, your
employing office will notify you of your right to
convert. You must apply in
writing to us within 31 days after you receive this
notice. However, if you
are a family member who is losing coverage, the
employing or retirement
office will not notify you. You must apply in writing to
us within 31
days after you are no longer eligible for coverage.
Your benefits and rates will differ from those under the FEHB Program;
however,
you will not have to answer questions about your health, and we
will not impose a
waiting period or limit your coverage due to pre-existing
conditions.
Getting a Certificate of If you leave the FEHB Program, we will give
you a Certificate of Group Group Health Plan Coverage Health Plan
Coverage that indicates how long you have been enrolled with us. You
can use
this certificate when getting health insurance or other health care coverage.
Your new plan must reduce or eliminate waiting periods, limitations, or
exclusions
for health related conditions based on the information in the
certificate, as long as
you enroll within 63 days of losing coverage under
this Plan.
If you have been enrolled with us for less than 12 months, but were
previously
enrolled in other FEHB plans, you may also request a certificate
from those plans.
Inspector General Advisory Stop health care fraud! Fraud increases the
cost of health care for everyone. If you suspect that a physician, pharmacy, or
hospital has charged you for services
you did not receive, billed you twice
for the same service, or misrepresented any
information, do the following:
Call the provider and ask for an explanation. There may be an error. If the
provider does not resolve the matter, call us at (716) 454-4810 and
explain
the situation.
If we do not resolve the issue, call THE HEALTH CARE FRAUD
HOTLINE--202/ 418-3300 or write to: The United States Office of Personnel
Management, Office of the Inspector General Fraud Hotline, 1900 E Street,
NW, Room 6400, Washington, DC 20415.
Penalties for Fraud Anyone who falsifies a claim to obtain FEHB
Program benefits can be prosecuted for fraud. Also, the Inspector General may
investigate anyone who uses an ID card
if the person tries to obtain
services for someone who is not an eligible family
member, or is no longer
enrolled in the Plan and tries to obtain benefits. Your
agency may also take
administrative action against you. 47
47 Page 48 49
2001 Blue
Choice 48 Index
Index
Do not rely on this page; it is
for your convenience and does not explain your benefit coverage.
Accidental injury 26 Allergy tests 14
Alternative treatment 19
Ambulance 27
Anesthesia 24
Autologous bone marrow transplant 23
Biopsies 21 Blood and blood plasma 24
Breast cancer screening 14
Changes for 2001 7 Chemotherapy 16
Childbirth 15
Cholesterol tests 14
Claims 37
Coinsurance 11
Colorectal cancer screening 14
Contraceptive devices and drugs 15
Coordination of benefits 40
Covered providers 8
Deductible 11
Definitions 44
Dental care 34
Diagnostic services 13
Disputed claims review 38
Donor expenses (transplants) 23
Durable medical equipment (DME) 19
Educational classes and programs 20 Effective date of enrollment 45
Emergency 26
Experimental or investigational 36
Eyeglasses 17
Family planning 15 Fecal occult blood test 14
General Exclusions 36 Hearing services 17
Home health services 19
Hospice care 25
Home nursing care 25
Hospital 25
Immunizations 24 Infertility 14
Inhospital physician care 21
Inpatient Hospital Benefits 21
Insulin
31
Laboratory and pathological services 13
Magnetic Resonance Imagings
(MRIs) 13
Mail Order Prescription
Drugs 31
Mammograms 14
Maternity Benefits 15
Medicaid 43
Medically necessary 9
Medicare 40
Mental Conditions/ Substance
Abuse Benefits 28
Newborn care 15 Non-FEHB Benefits 35
Nursery charges 15
Obstetrical care 15 Occupational therapy 17
Office visits 13
Oral and maxillofacial surgery 22
Orthopedic devices
18
Outpatient facility care 25
Oxygen 25
Pap test 14 Physical
examination 14
Physical therapy 17
Physician 13
Pre-admission testing 25
Precertification 10
Preventive care, adult
14
Preventive care, children 14
Prescription drugs 30
Preventive
services 14
Prostate cancer screening 14
Prosthetic devices 18
Psychologist 28
Psychotherapy 28
Radiation therapy 16
Rehabilitation therapies 17
Renal dialysis 16
Room and board 24
Skilled nursing facility
care 25 Smoking cessation 35
Speech therapy 17
Sterilization procedures 15
Substance abuse 28
Surgery 21
Anesthesia 21 Outpatient 21
Reconstructive 22 Syringes 31
Temporary continuation of coverage
46
Transplants 23
Treatment therapies 16
Vision services 17
Well child care 14
Wheelchairs 19
Workers' compensation 43
X-rays 13 48
48 Page 49 50
2001 Blue Choice 49
Summary of benefits
for the Blue Choice -2001
Do not rely on this
chart alone. All benefits are provided in full unless indicated and are
subject to the definitions,
limitations, and exclusions in this brochure. On
this page we summarize specific expenses we cover; for more detail,
look
inside.
If you want to enroll or change your enrollment in this Plan, be sure to put
the correct enrollment code from the
cover on your enrollment form.
We only cover services provided or arranged by Plan physicians, except in
emergencies.
Benefits You Pay Page
Medical services provided by physicians:
Diagnostic and treatment services provided in the office.................
Office visit copay: $10 primary care; $10 specialist 13
Services provided by a hospital:
Inpatient
...........................................................................................
Outpatient.........................................................................................
Nothing
$10 copay
24
25
Emergency benefits:
In-area
.............................................................................................
Out-of-area
......................................................................................
$50 per… visit.
$50 per…
26
27
Mental health and substance abuse treatment
..................................... Regular cost sharing. 28
Prescription
drugs.................................................................................
Drugs prescribed by a Plan doctor
and obtained at a Plan pharmacy.
You
pay a $8 copay per
prescription unit or refill. For
maintenance drugs
purchased by
mail, you pay $2 (generic) or $7
(name brand) per 30-day
supply
for up to a 90-day supply
30
Dental
Care.......................................................................................
No benefit. 34
Vision
Care.......................................................................................
One refraction and $60 toward
eyeglasses or contact lenses every 24 months
under age 19 annually.
You pay a $10 copay per visit
17
Special features: Member Rewards – Health and wellness programs and
discounts. 35
Protection against catastrophic costs
...............................................
(your out-of-pocket maximum)
Your out-of-pocket expenses for benefits covered under this Plan
are limited
to the stated
copayments which are required for
a few benefits
11 49
49 Page
50
2001 Blue Choice 50
2001 Rate Information for
Blue Choice
Non-Postal rates apply to most non-Postal enrollees. If you are in a
special enrollment category, refer to
the FEHB Guide for that category or
contact the agency that maintains your health benefits enrollment.
Postal rates apply to career Postal Service employees. Most employees
should refer to the FEHB Guide
for United States Postal Service Employees,
RI 70-2. Different postal rates apply and special FEHB guides
are published
for Postal Service Nurses and Tool & Die employees (see RI 70-2B); and for
Postal Service
Inspectors and Office of Inspector General (OIG) employees
(see RI 70-2IN).
Postal rates do not apply to non-career postal employees, postal retirees, or
associate members of any postal
employee organization. Refer to the
applicable FEHB Guide.
Non-Postal Premium Postal Premium
Biweekly Monthly Biweekly
Type
of
Enrollment Code
Gov't
Share
Your
Share
Gov't
Share
Your
Share
USPS
Share
Your
Share
Self Only MK1 $82.01 $27.34 $177.70 $59.23 $97.05 $12.30
Self and
Family MK2 $195.82 $77.86 $424.28 $168.69 $231.17 $42.51 50