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Altius Health Plans

Federal Employees Health Benefits Program
2003 Plan Brochure
Accessible Version

Document Outline

Directors Letter
Privacy Practices
Introduction
Plain Language
Stop Health Care Fraud!
Section 1. Facts about this HMO
- How we pay providers
- Your Rights
- Service Area
Section 2. How we change for 2003
- Program-wide changes
- Changes to this Plan
Section 3. How you get care
- Indentification cards
- Where you get covered care
  - Plan providers
  - Plan facilities
- What you must do to get covered care
- Circumstances beyond our control
- Services requiring our prior approval
Section 4. Your costs for covered services
- Copayments
- Deductible
- Coinsurance
- Your catastrophic protection out-of-pocket maximum for coinsurance and copayments
Section 5. Benefits
- Overview
- (a) Medical services and supplies provided by physicians and other health care professionals
- (b) Surgical and anesthesia services provided by physicians and other health care professionals
- (c) Services provided by a hospital or other facility, and ambulance services
- (d) Emergency services/accidents
- (e) Mental health and substance abuse benefits
  - Mental health and substance abuse benefits
- (f) Prescription drug benefits
  - Covered medications and supplies
- (g) Special features
- (h) Dental benefits
  - Accidental injury benefit
  - Dental benefits
- (i). Non-FEHB benefits available to Plan members
Section 6. General exclusions -- things we don't cover
Section 7. Filing a claim for covered services
Section 8. The disputed claims process
Section 9. Coordinating benefits with other coverage
- When you have other health coverage
Section 10. Definitions of terms we use in this brochure
Section 11. FEHB facts
- Coverage information
- When you lose benefits
Long Term Care Insurance Is Still Available!
Index
Summary of benefits for Altius Health Plans 2003
Rates

Pages 1--68

Page 1 2

Altius Health Plans www. altiushealthplans. com 2003
A Health Maintenance Organization

For changes in benefits,
see page 8

Serving: Parts of Utah along the Wasatch Front and St. George
Enrollment in this Plan is limited. You must live or work in our Geographic service area to enroll. See page 7 for requirements.

Enrollment codes for this Plan:
9K1 Self Only 9K2 Self and Family

RI 73-564 1.
1 Page 2 3

Dear Federal Employees Health Benefits Program Participant:
I am pleased to present this Federal Employees Health Benefits (FEHB) Program plan brochure for 2003. The brochure explains all the benefits this health plan offers to its enrollees.
Since benefits can vary from year to year, you should review your plan's brochure every Open Season. Fundamentally, I believe that FEHB participants are wise enough to determine the care
options best suited for themselves and their families.
In keeping with the President's health care agenda, we remain committed to providing FEHB members with affordable, quality health care choices. Our strategy to maintain quality and
cost this year rested on four initiatives. First, I met with FEHB carriers and challenged them to contain costs, maintain quality, and keep the FEHB Program a model of consumer choice and on
the cutting edge of employer-provided health benefits. I asked the plans for their best ideas to help hold down premiums and promote quality. And, I encouraged them to explore all reasonable
options to constrain premium increases while maintaining a benefits program that is highly valued by our employees and retirees, as well as attractive to prospective Federal employees.
Second, I met with our own FEHB negotiating team here at OPM and I challenged them to conduct tough negotiations on your behalf. Third, OPM initiated a comprehensive outside audit
to review the potential costs of federal and state mandates over the past decade, so that this agency is better prepared to tell you, the Congress and others the true cost of mandated services.
Fourth, we have maintained a respectful and full engagement with the OPM Inspector General (IG) and have supported all of his efforts to investigate fraud and waste within the FEHB and
other programs. Positive relations with the IG are essential and I am proud of our strong relationship.

The FEHB Program is market-driven. The health care marketplace has experienced significant increases in health care cost trends in recent years. Despite its size, the FEHB
Program is not immune to such market forces. We have worked with this plan and all the other plans in the Program to provide health plan choices that maintain competitive benefit packages
and yet keep health care affordable.
Now, it is your turn. We believe if you review this health plan brochure and the FEHB Guide you will have what you need to make an informed decision on health care for you and
your family. We suggest you also visit our web site at www. opm. gov/ insure.
Sincerely,

Kay Coles James Director 2.
2 Page 3 4
Notice of the Office of Personnel Management's
Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
By law, the Office of Personnel Management (OPM), which administers the Federal Employees Health Benefits (FEHB) Program, is required to protect the privacy of your personal medical information. OPM is also required to
give you this notice to tell you how OPM may use and give out (" disclose") your personal medical information held by OPM.

OPM will use and give out your personal medical information:
. To you or someone who has the legal right to act for you (your personal representative), .
To the Secretary of the Department of Health and Human Services, if necessary, to make sure your privacy is protected,

. To law enforcement officials when investigating and/ or prosecuting alleged or civil or criminal actions, and .
Where required by law.

OPM has the right to use and give out your personal medical information to administer the FEHB Program. For example:

. To communicate with your FEHB health plan when you or someone you have authorized to act on your
behalf asks for our assistance regarding a benefit or customer service issue. . To review, make a decision, or litigate your disputed claim.

. For OPM and the General Accounting Office when conducting audits.
OPM may use or give out your personal medical information for the following purposes under limited circumstances:

. For Government healthcare oversight activities (such as fraud and abuse investigations), .
For research studies that meet all privacy law requirements (such as for medical research or education), and . To avoid a serious and imminent threat to health or safety.

By law, OPM must have your written permission (an "authorization") to use or give out your personal medical information for any purpose that is not set out in this notice. You may take back (" revoke") your written permission
at any time, except if OPM has already acted based on your permission.
By law, you have the right to:
. See and get a copy of your personal medical information held by OPM. .
Amend any of your personal medical information created by OPM if you believe that it is wrong or if information is missing, and OPM agrees. If OPM disagrees, you may have a statement of your

disagreement added to your personal medical information. 3.
3 Page 4 5

. Get a listing of those getting your personal medical information from OPM in the past 6 years. The listing
will not cover your personal medical information that was given to you or your personal representative, any information that you authorized OPM to release, or that was given out for law enforcement purposes or to

pay for your health care or a disputed claim. . Ask OPM to communicate with you in a different manner or at a different place (for example, by sending
materials to a P. O. Box instead of your home address). . Ask OPM to limit how your personal medical information is used or given out. However, OPM may not be
able to agree to your request if the information is used to conduct operations in the manner described above.
. Get a separate paper copy of this notice.
For more information on exercising your rights set out in this notice, look at www. opm. gov/ insure on the web. You may also call 202-606-0191 and ask for OPM's FEHB Program privacy official for this purpose.

If you believe OPM has violated your privacy rights set out in this notice, you may file a complaint with OPM at the following address:
Privacy Complaints Office of Personnel Management
P. O. Box 707 Washington, DC 20004-0707

Filing a complaint will not affect your benefits under the FEHB Program. You also may file a complaint with the Secretary of the Department of Health and Human Services.
By law, OPM is required to follow the terms in this privacy notice. OPM has the right to change the way your personal medical information is used and given out. If OPM makes any changes, you will get a new notice by mail
within 60 days of the change. The privacy practices listed in this notice will be effective April 14, 2003. 4.
4 Page 5 6

2003 Altius Health Plans 4 Introduction/ Plain Language
Introduction
This brochure describes the benefits of Altius Health Plans under our contract (CS 2839) with the Office of Personnel Management (OPM), as authorized by the Federal Employees Health Benefits law. The address for
Altius Health Plans administrative offices is:
Altius Health Plans 10421 South Jordan Gateway, Suite 400
South Jordan, Utah 84095
This brochure is the official statement of benefits. No oral statement can modify or otherwise affect the benefits, limitations, and exclusions of this brochure. It is your responsibility to be informed about your health benefits.

If you are enrolled in this Plan, you are entitled to the benefits described in this brochure. If you are enrolled in Self and Family coverage, each eligible family member is also entitled to these benefits. You do not have a right
to benefits that were available before January 1, 2003, unless those benefits are also shown in this brochure.
OPM negotiates benefits and rates with each plan annually. Benefit changes are effective January 1, 2003, and are summarized on page 8. Rates are shown at the end of this brochure.

Plain Language
All FEHB brochures are written in plain language to make them responsive, accessible, and understandable to the public. For instance,

. Except for necessary technical terms, we use common words. For instance, "you" means the enrollee or
family member; "we" means Altius Health Plans.

. We limit acronyms to ones you know. FEHB is the Federal Employees Health Benefits Program. OPM is
the Office of Personnel Management. If we use others, we tell you what they mean first.

. Our brochure and other FEHB plans' brochures have the same format and similar descriptions to help you
compare plans.

If you have comments or suggestions about how to improve the structure of this brochure, let OPM know. Visit OPM's "Rate Us" feedback area at www. opm. gov/ insure or e-mail us at fehbwebcomments@ opm. gov. You may
also write to OPM at the Office of Personnel Management, Office of Insurance Planning and Evaluation Division, 1900 E Street, NW Washington, DC 20415-3650. 7.
7 Page 8 9
2003 Altius Health Plans 5 Inspector General Advisory
Stop Health Care Fraud!
Fraud increases the cost of health care for everyone and increases your Federal Employees Health Benefits (FEHB) Program premium.

OPM's Office of the Inspector General investigates all allegations of fraud, waste, and abuse in the FEHB Program regardless of the agency that employs you or from which you retired.
Protect Yourself from Fraud Here are some things you can do to prevent fraud:
. Be wary of giving your plan identification (ID) number over the telephone or to people you do not know, except
to your doctor, other provider, or authorized plan or OPM representative. . Let only the appropriate medical professionals review your medical record or recommend services.

. Avoid using health care providers who say that an item or service is not usually covered, but they know how to
bill us to get it paid. . Carefully review explanations of benefits (EOBs) that you receive from us.

. Do not ask your doctor to make false entries on certificates, bills or records in order to get us to pay for an item
or service. . If you suspect that a provider has charged you for services you did not receive, billed you twice for the same

service, or misrepresented any information, do the following: . Call the provider and ask for an explanation. There may be an error.
. If the provider does not resolve the matter, call us at 1-800-377-4161 or 801-323-6200 and explain the
situation. . If we do not resolve the issue:

. Do not maintain as a family member on your policy: .
your former spouse after a divorce decree or annulment is final (even if a court order stipulates otherwise); or

. your child over age 22 (unless he/ she is disabled and incapable of self support). .
If you have any questions about the eligibility of a dependent, check with your personnel office if you are employed or with OPM if you are retired.

. You can be prosecuted for fraud and your agency may take action against you if you falsify a claim to obtain
FEHB benefits or try to obtain services for someone who is not an eligible family member or who is no longer enrolled in the Plan

CALL THE HEALTH CARE FRAUD HOTLINE 202-418-3300
OR WRITE TO: The United States Office of Personnel Management
Office of the Inspector General Fraud Hotline 1900 E Street, NW, Room 6400
Washington, DC 20415 8.
8 Page 9 10

2003 Altius Health Plans 6 Section 1
Section 1. Facts about this HMO plan
This Plan is a health maintenance organization (HMO). We require you to see specific physicians, hospitals, and other providers that contract with us. These Plan providers coordinate your health care services. The Plan
is solely responsible for the selection of these providers in your area. Contact the Plan for a copy of their most recent provider directory.

HMOs emphasize preventive care such as routine office visits, physical exams, well-baby care, and immunizations, in addition to treatment for illness and injury. Our providers follow generally accepted medical
practice when prescribing any course of treatment.
When you receive services from Plan providers, you will not have to submit claim forms or pay bills. You only pay the copayments and coinsurance as described in this brochure. When you receive emergency services from
non-Plan providers, you may have to submit claim forms.
You should join an HMO because you prefer the plan's benefits, not because a particular provider is available. You cannot change plans because a provider leaves our Plan. We cannot guarantee that any
one physician, hospital, or other provider will be available and/ or remain under contract with us.

How we pay providers
We contract with individual physicians, medical groups, and hospitals to provide the benefits in this brochure. These Plan providers accept a negotiated payment from us, and you will only be responsible for your
copayments or coinsurance. We compensate contracted providers by either discount fee-for-service fee schedules or capitation agreements. It is your responsibility to verify that the provider you use is a Plan
provider. Except for emergency and out-of-area urgent care, we will not pay for care or services from Non-Plan providers or facilities unless it has been authorized by us. If you use a Non-Plan provider or
facility without authorization from us, you may be responsible for all charges.
Altius Health Plans is a Mixed Model Plan (MMP). This means the doctors provide care in contracted medical centers or in their own offices. Approximately 1, 140 Primary Care Physicians and 2, 350 specialists participate
in this Plan.
You do not have to select a Primary Care Physician (PCP). You may self refer to Plan specialists. However, we recommend that you select a PCP to coordinate all of your medical care. A PCP should practice one of the
following disciplines: General Practice, Family Medicine, Internal Medicine, Obstetrics/ Gynecology (OB/ GYN) or Pediatrics. You are responsible for making sure that a provider is a Plan provider. Should
you have any questions, please contact our Customer Service Department at 801-323-6200 or 1-800-377-4161, or visit our website at www. altiushealthplans. com.

Your Rights
OPM requires that all FEHB Plans provide certain information to their FEHB members. You may get information about us, our networks, providers, and facilities. OPM's FEHB website (www. opm. gov/ insure)
lists the specific types of information that we must make available to you. Some of the required information is listed below.

. Altius Health Plans is a State of Utah licensed Health Maintenance Organization. .
Altius Health Plans (formerly PacifiCare of Utah) has been in existence for over 24 years. . Altius Health Plans is a private for-profit corporation.

If you want more information about us, call 801-323-6200 or 1-800-377-4161, or write to Altius Health Plans, Attn: Customer Service department, 10421 South Jordan Gateway, Suite 400, South Jordan, UT 84095. You
may also contact us by fax at 801-933-3639 or visit our website at www. altiushealthplans. com. 9.
9 Page 10 11
2003 Altius Health Plans 7 Section 1
Service Area
To enroll in this Plan you must live or work in our service area. This is where our providers practice. Our service area is:

The counties of Box Elder, Cache, Carbon, Davis, Morgan, Salt Lake, Sanpete, Summit, Tooele, Uintah, Utah, Wasatch, Washington, Weber, and portions of Juab as defined by the following zip codes:
Juab -84628, 84639, 84640, 84645, 84648
Ordinarily, you must get you care from providers who contract with us. If you receive care outside our service area, we will pay only for emergency care benefits. We will not pay for any other health care services out of
our service area unless the services have received prior plan approval.
If you or a covered family member move outside of our service area, you can enroll in another plan. If your dependents live out of the area (for example, if your child goes to college in another state), you should consider
enrolling in a fee-for-service plan or an HMO that has agreements with affiliates in other areas. If you or a family member move, you do not have to wait until Open Season to change plans. Contact your employing or
retirement office. 10.
10 Page 11 12
2003 Altius Health Plans 8 Section 2
Section 2. How we change for 2003
Do not rely on these change descriptions; this page is not an official statement of benefits. For that, go to Section 5 Benefits. Also, we edited and clarified language throughout the brochure; any language change not
shown here is a clarification that does not change benefits.
Program-wide changes
. A Notice of the Office of Personnel Management's Privacy Practices is included.
. A section on the Children's Equity Act describes when an employee is required to maintain Self and
Family coverage.

. Program information on TRICARE and CHAMPVA explains how annuitants or former spouses may
suspend their FEHB Program enrollment.

. Program information on Medicare is revised.
. By law, the DoD/ FEHB Demonstration project ends on December 31, 2002.

Changes to this Plan
. Your share of the non-Postal premium will increase by 9. 9% for Self Only or 9. 7% for Self and Family.
. You are encouraged but no longer required to select a primary care physician.
. You can now self refer to Plan specialists; you don't need a referral from a primary care physician.
(Section 3)

. We have changed our medical and prescription drug Prior Authorization Lists. (Sections 3 and 5( f))
. We have expanded our service area to include all of Sanpete County.
. Your copayments for most dental services have increased. (Section 5( h))
. Your copayment for office visits to a specialist has increased to $15 each visit. You still pay $10 for each
visit to a primary care physician.

. We have clarified the Vision Services benefit to show that we do not cover extra charges for deluxe or
designer frames, progressive lenses, scratch resistance lens costing, and oversize lenses, tinting, antireflective coating and UV lenses unless prescribed by an ophthalmologist. (Section 5( a))

. We have clarified the Organ/ Tissue Transplants benefit by removing the references to the National
Transplant Program. With the exception of intestinal transplants, all transplant services that we cover are available in the Salt Lake area. (Section 5( b))

. We have further clarified that it is your responsibility to verify that the provider you use is a Plan provider.
We will not pay for services provided by a non-Plan provider or facility without our prior authorization. This does not apply to emergency and out-of-area urgent care. If you use a non-Plan provider or facility

without our prior authorization, you may be responsible for the charges.
. Your copayment for preferred name brand drugs at a Plan pharmacy has increased to $20 ($ 40 for mail
order), and your copayment for non-formulary drugs at a Plan pharmacy has increased to $40 ($ 80 for mail order). (Section 5( f)) 11.
11 Page 12 13

2003 Altius Health Plans 9 Section 3
Section 3. How you get care
Identification cards We will send you an identification (ID) card when you enroll. You should carry your ID card with you at all times. You must show it
whenever you receive services from a Plan provider, or fill a prescription at a Plan pharmacy. Until you receive your ID card, use
your copy of the Health Benefits Election Form, SF-2809, your health benefits enrollment confirmation (for annuitants), or your Employee
Express confirmation letter.
If you do not receive your ID card within 30 days after the effective date of your enrollment, or if you need replacement cards, call us at 1-
800-377-4161 or 801-323-6200. You may also request replacement cards through our website at www. altiushealthplans. com.

Where you get covered care You get care from "Plan providers" and "Plan facilities." You will only pay copayments or coinsurance and you will not have to file
claims.
. Plan providers Plan providers are physicians and other health care professionals in our service area that we contract with to provide covered services to our
members. We credential Plan providers according to national standards.

We list Plan providers in the provider directory, which we update periodically. The list is also on our website. If you have questions
about plan providers, call us at 1-800-377-4161 or 801-323-6200 or visit our website at www. altiushealthplans. com.

. Plan facilities Plan facilities are hospitals and other facilities in our service area that
we contract with to provide covered services to our members. We list these in the provider directory, which we update periodically. The list

is also on our website. If you have questions about plan providers, call us at 1-800-377-4161 or 801- 323-6200 or visit our website at
www. altiushealthplans. com.

It depends on the type of care you need. First, we encourage you and each family member to choose a primary care physician, although you
are not required to do so. However, choosing a primary care physician is beneficial since your primary care physician can provide and help
coordinate your health care. Your primary care physician will know your overall medical history, help you to make informed decisions, and
focus on preventive care to help you stay healthy. If you have been seeing a primary care physician or you would like to choose a primary
care physician, make sure he/ she is listed in the provider directory. If you need help choosing a primary care physician, call us at 1-800-377-
4161 or 801-323-6200.
. Primary care Your primary care physician can be a General Practitioner, Family
Practitioner, Internist, Pediatrician or an OB/ GYN. Some OB/ GYNs do not provide primary care, so you need to ask that provider if he/ she

is willing to provide primary care services. Your primary care physician will provide most of your health care, or will recommend that
you see or refer you to a specialist.

What you must do to get covered care 12.
12 Page 13 14
2003 Altius Health Plans 10 Section 3
. Specialty care Your primary care physician will refer you to a specialist for needed
care, or you may self-refer to a specialist. Either way, we suggest that you return to the primary care physician after the consultation, unless

your primary care physician recommended a certain number of visits to the specialist.

Here are other things you should know about specialty care:
. If you need to see a specialist frequently because of a chronic,
complex, or serious medical condition, your primary care physician can work with your specialist to develop a treatment plan that

recommends you to see the specialist for a certain number of visits. Your Plan provider will use our criteria when creating your
treatment plan (the physician may have to get an authorization or approval beforehand).

. If you are seeing a specialist when you enroll in our Plan, talk to
your primary care physician. Your primary care physician can help decide what treatment you need. If he or she decides to refer you to

or recommends that you see a specialist, let him or her know that you would like to see your current specialist. If your current
specialist does not participate with us, you must receive treatment from a specialist who does. Generally, we will not pay for you to
see a specialist who does not participate with our Plan.
. If you are seeing a specialist and your specialist leaves the Plan, call
your primary care physician, who can help arrange for you to see another specialist. You may receive services from your current

specialist until we can make arrangements for you to see someone else.

. If you have a chronic or disabling condition and lose access to your
specialist because we:

terminate our contract with your specialist for other than cause; or

drop out of the Federal Employees Health Benefits (FEHB) Program and you enroll in another FEHB Plan; or
reduce our service area and you enroll in another FEHB Plan,
you may be able to continue seeing your specialist for up to 90 days after you receive notice of the change. Contact us at 1-800-377-
4161 or 801-323-6200 or, if we drop out of the Program, contact your new plan.

If you are in the second or third trimester of pregnancy and you lose access to your specialist based on the above circumstances, you can
continue to see your specialist until the end of your postpartum care, even if it is beyond the 90 days.

. Hospital care Your Plan primary care physician or specialist will make necessary
hospital arrangements and supervise your care. This includes admission to a skilled nursing or other type of facility. Please note: It

is your responsibility to verify that your physician has arranged for your care in a Plan facility. We will not pay for services provided by a
non-Plan facility without our prior authorization. See "Services requiring our prior approval" in this section. 13.
13 Page 14 15
2003 Altius Health Plans 11 Section 3
If you are in the hospital when your enrollment in our Plan begins, call our customer service department immediately at 1-800-377-4161 or
801-323-6200.
If you are new to the FEHB Program, we will arrange for you to receive care.

If you changed from another FEHB plan to us, your former plan will pay for the hospital stay until:
. You are discharged, not merely moved to an alternative care center; or
. The day your benefits from your former plan run out; or
. The 92 nd day after you become a member of this Plan, whichever
happens first.

These provisions apply only to the benefits of the hospitalized person.

Circumstances beyond our control Under certain extraordinary circumstances, such as natural disasters, we may have to delay your services or we may be unable to provide
them. In that case, we will make all reasonable efforts to provide you with the necessary care.

For certain services, your physician must obtain approval from us. Before giving approval, we consider if the service is covered, medically
necessary, and follows generally accepted medical practice.
We call this review and approval process Prior Authorization. Your physician must obtain prior authorization for the following services:

. All Services from Non-Plan Providers, including hospitals,
surgical centers, and other facilities (except emergency care and out-of-area urgent care)

. Behavioral Health Services (inpatient and outpatient) including
neuro-psychological testing and treatment, mental health services, alcohol and substance abuse treatments

. Cardiac-Pulmonary Rehabilitation (outpatient) .
Chiropractic Services (after initial consultation) . Durable Medical Equipment

. Genetic Counseling evaluation and testing .
Health Education Services . Home Health Care

. Infertility evaluations and treatment .
Injectable Medications (excluding Imitrex, insulin, glucagon kits and bee sting kits)

. Inpatient Facility Admissions .
Inpatient Rehabilitation Admissions . Medical Coverage of Dental Services

. Medical Nutrition Therapy .
Osteopathic Manipulative Treatment . Outpatient Surgeries

. Outpatient Therapy occupational, physical, speech, biofeedback,
and hyperbaric oxygen therapy services . Pain Management Services

. PET and SPECT Scans

Services requiring our prior approval 14.
14 Page 15 16
2003 Altius Health Plans 12 Section 3
. Plastic Surgery and related procedures (cosmetic procedures are
not covered) . Radiation Oncology Services

. Skilled Nursing Facility Admissions .
Transportation (non-urgent) . We require prior authorization for certain prescription drugs. See

section 5( f) for a list of these drugs.
Your primary care or specialty care physician must request prior authorization for you by calling or faxing us directly. Once we have
received all required information, we will authorize or deny services as soon as possible, but within 24 hours for emergent services and within
two to five business days for routine services. If we deny the request for prior authorization, we will notify your provider by telephone. We
will also send a letter to you and to your provider with an explanation of the denial.

Emergent hospital admissions do not require prior authorization, but we must be notified as soon as reasonably possible. If you, a friend, or
family member does not let us know, it could result in no coverage for all services received after your condition is stabilized.

We do not require prior authorization for inpatient maternity admissions in a Plan facility. However, we do require prior
authorization if your provider plans to provide other medical or surgical care while you are in the hospital. We should be notified as soon as
reasonably possible if either you or your baby needs to stay longer than 48 hours after a regular delivery or 96 hours after a cesarean delivery.
We will review all extended hospital stays for medical necessity.
You must verify that your physician has obtained prior authorization from us before you receive the services on our prior authorization list.
For services that are to be provided in a hospital, surgical center, or other facility, you must also verify that your physician has arranged for
your care in a Plan facility. If you do not verify that we have authorized your service and, if necessary, that you will using a Plan
facility, we may deny your claim and your physician and/ or the facility may bill you. To verify prior authorization for medical services, you
may call us directly at 801-323-6200 or 1-800-377-4161. For mental health and substance abuse services, please see "Preauthorization" in
Section 5( e).
Prior authorization of a service does not guarantee payment. We will not pay if on the date you receive services:

. you are not eligible for benefits, .
you have used up a limited benefit, or . your plan has changed (January 1, new plan year) and we no

longer cover the service. 15.
15 Page 16 17
2003 Altius Health Plans 13 Section 4
Section 4. Your costs for covered services
You must share the cost of some services. You are responsible for:
. Copayments A copayment is a fixed amount of money you pay to the provider,
facility, pharmacy, etc., when you receive services.

Example: When you see a primary care physician you pay a copayment of $10 per office visit, and when you see a specialist, you
pay a copayment of $15 per office visit.
. Deductible We do not have a deductible.
. Coinsurance Coinsurance is the percentage of our negotiated fee that you must pay
for your care.

Example: In our Plan, you pay 50% of our allowance for infertility
services and durable medical equipment.

After your copayments and/ or coinsurance total $2, 000 per person or $4, 000 per family enrollment in any calendar year, you do not have to
pay any more for covered services for the remainder of the calendar year. However, copayments and/ or coinsurance for the following
services do not count toward your catastrophic protection out-of-pocket maximum, and you must continue to pay copayments and/ or
coinsurance for these services:
. Durable Medical Equipment (DME) .
Prescription Drugs . Dental Services

. Non-Covered Services
Under your plan you have a separate catastrophic protection out-of-pocket maximum for Mental Health and Substance Abuse Services.
After your copayments and/ or coinsurance reach $2, 000 per person or $4, 000 per family during a calendar year, you do not have to pay any
more for covered mental health and substance abuse services.
Be sure to keep accurate records of your copayments and/ or coinsurance since you are responsible for informing us when you reach
the maximum.

Your catastrophic protection out-of-pocket maximum for
coinsurance and copayments 16.
16 Page 17 18

2003 Altius Health Plans 14 Section 5
Section 5. Benefits OVERVIEW (See page 8 for how our benefits changed this year and page 62 for a benefits summary.)
NOTE: This benefits section is divided into subsections. Please read the important things you should keep in mind at the beginning of each subsection. Also read the General Exclusions in Section 6; they apply to the benefits in the
following subsections. To obtain claim forms, claims filing advice, or more information about our benefits, contact us at 1-801-323-6200 or 1-800-377-4161 or at our website at www. altiushealthplans. com

(a) Medical services and supplies provided by physicians and other health care professionals ............................ 15-23
. Diagnostic and treatment services .
Lab, X-ray, and other diagnostic tests . Preventive care, adult

. Preventive care, children .
Maternity care . Family planning

. Infertility services .
Allergy care . Treatment therapies

. Physical and occupational therapies

. Speech therapy .
Hearing services (testing, treatment, and supplies) . Vision services (testing, treatment, and supplies)

. Foot care .
Orthopedic and prosthetic devices . Durable medical equipment (DME)

. Home health services .
Chiropractic . Alternative treatments

. Educational classes and programs
(b) Surgical and anesthesia services provided by physicians and other health care professionals........................ 24-27
. Surgical procedures .
Reconstructive surgery . Oral and maxillofacial surgery . Organ/ tissue transplants . Anesthesia

(c) Services provided by a hospital or other facility, and ambulance services...................................................... 28-30
. Inpatient hospital .
Outpatient hospital or ambulatory surgical center . Extended care benefits/ skilled nursing care facility benefits . Hospice care

. Ambulance

(d) Emergency services/ accidents ......................................................................................................................... 31-32
. Medical emergency . Ambulance
(e) Mental health and substance abuse benefits ................................................................................................... 33-34
(f) Prescription drug benefits................................................................................................................................ 35-37
(g) Special features..................................................................................................................................................... 38
. Flexible Benefits Option
. Services for deaf, hard of hearing, and non-English speaking members
. High risk pregnancies
. Travel benefit/ services overseas
(h) Dental benefits................................................................................................................................................. 39-42
(i) Non-FEHB benefits available to Plan members ................................................................................................... 43
Summary of benefits.................................................................................................................................................... 62 17.
17 Page 18 19
2003 Altius Health Plans 15 Section 5( a)
Section 5 (a). Medical services and supplies provided by physicians and other health care professionals
I M
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A N
T

Here are some important things to keep in mind about these benefits:
. Please remember that all benefits are subject to the definitions, limitations, and exclusions in this
brochure and are payable only when we determine they are medically necessary.

. Plan physicians must provide or arrange your care. You are responsible for ensuring that your
provider is a Plan provider.

. We have no calendar year deductible.
. Be sure to read Section 4, Your costs for covered services, for valuable information about how cost
sharing works. Also read Section 9 about coordinating benefits with other coverage, including with Medicare.

. YOU MUST GET PRIOR AUTHORIZATION OF SOME SERVICES AND SUPPLIES. Please refer to Section 3 for prior authorization information and to be sure which services require
prior authorization.

I M
P O
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A N
T

Benefit Description You pay
Diagnostic and treatment services
Professional services of physicians
. In a physician's office

. Office medical consultations
. Second surgical opinion

$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours or urgent care visit to a primary care physician or specialist

Professional services of physicians
. In an urgent care center
$20 per visit

Professional services of physicians
. During a hospital stay
. In a skilled nursing facility

10% of Plan Allowance

Lab, X-ray and other diagnostic tests
Minor diagnostic tests, such as:
. Blood tests
. Urinalysis
. Non-routine pap tests
. Pathology
. X-rays
. Non-routine Mammograms
. Ultrasound
. Electrocardiogram and EEG

Nothing in a physician's office or at an independent lab if performed in conjunction
with an office visit
10% of Plan Allowance in a hospital or other facility

Major diagnostic labs and x-rays, such as:
. Cat Scans and MRIs
. PET and SPECT Scans
. Angiography

10% of Plan Allowance 18.
18 Page 19 20
2003 Altius Health Plans 16 Section 5( a)
Preventive care, adult You pay
Routine screenings, such as:
. Total Blood Cholesterol once every three years
. Fasting lipoprotein profile (total cholesterol, LDL, HDL,
triglycerides) once every 5 years starting at age 20

. Colorectal Cancer Screening, including
Fecal occult blood test
Sigmoidoscopy, screening every five years starting at age 50
Colonoscopy once every 10 years starting at age 50
Double contrast barium enema (DCBE) once every 5-10 years starting at age 50

. Routine Prostate Specific Antigen (PSA) test one annually for
men age 40 and older

. Routine pap test
Note: The office visit is covered if pap test is received on the same day; see Diagnosis and Treatment, above.

. Routine mammogram covered for women age 35 and older, as
follows:

From age 35 through 39, one during this five year period
From age 40 through 64, one every calendar year
At age 65 and older, one every two consecutive calendar years

$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours visit to a primary care physician or specialist

10% of Plan Allowance in a hospital or other facility

Not covered: Physical exams required for obtaining or continuing employment or insurance, attending schools or camp, or travel. All charges
Routine immunizations, limited to:
. Tetanus-diphtheria (Td) booster once every 10 years, ages 19 and
over (except as provided for under Childhood immunizations)

. Influenza vaccine, annually
. Pneumococcal vaccine, age 65 and over

$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours visit to a primary care physician or specialist

Not covered: Immunizations exclusively for travel All charges
Preventive care, children
. Childhood immunizations recommended by the American
Academy of Pediatrics

. Well-child care charges for routine examinations, immunizations
and care (to age 22)

. Examinations, such as:
Eye exams through age 17 to determine the need for vision correction.

Ear exams through age 17 to determine the need for hearing correction
Examinations done on the day of immunizations (to age 22)

$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours visit to a primary care physician or specialist

10% of Plan Allowance in a hospital or other facility

Preventive care, children continued on next page 19.
19 Page 20 21
2003 Altius Health Plans 17 Section 5( a)
Preventive care, children (continued) You pay
Not covered: Immunizations exclusively for travel All charges

Maternity care
Complete maternity (obstetrical) care, such as:
. Prenatal care
. Delivery
. Postnatal care
. Obstetrical care in an observation setting

10% of Plan Allowance

Note: Here are some things to keep in mind:
. You do not need prior authorization for normal delivery; see page
12 for other circumstances, such as extended stays for your baby.

. You may remain in the hospital up to 48 hours after a regular
delivery and 96 hours after a cesarean delivery. We will extend your inpatient stay if medically necessary.

. We cover routine nursery care of the newborn child during the
covered portion of the mother's maternity stay. We will cover other care of an infant who requires non-routine treatment only if

we cover the infant under a Self and Family enrollment. Note: For newborn circumcision, see Surgery benefits (Section 5b).

. We pay hospitalization and surgeon services (delivery) the same as
for illness and injury. See Hospital benefits (Section 5c) and Surgery benefits (Section 5b).

Not covered:
. Routine sonograms to determine fetal age, size or sex
. Home delivery

All charges

Family planning
A range of voluntary family planning services, such as:
. Voluntary sterilization (See Surgical procedures Section 5 (b))
. Surgically implanted contraceptives (such as Norplant)
. Injectable contraceptive drugs (such as Depo provera)
. Intrauterine devices (IUDs)
Note: We cover oral contraceptives and diaphragms under the prescription drug benefit; see section 5( f).

$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours visit to a primary care physician or specialist

Not covered:
. Reversal of voluntary surgical sterilization
. Predictive genetic testing and/ or counseling

All charges 20.
20 Page 21 22
2003 Altius Health Plans 18 Section 5( a)
Infertility services You pay
Diagnosis and treatment of infertility, such as:
. Artificial insemination:
Intravaginal insemination (IVI)
Intracervical insemination (ICI)
Intrauterine insemination (IUI)

50% of Plan Allowance

Not covered:
. Assisted reproductive technology (ART) procedures, such as:
invitro fertilization
embryo transfer, gamete GIFT and zygote zift
zygote transfer
. Services and supplies related to excluded ART procedures
. Cost of donor sperm
. Cost of donor egg
. Fertility Medications
. Infertility services after voluntary sterilization

All charges

Allergy care
Testing and treatment $10 per office visit to a primary care physician

$15 per office visit to a specialist
$20 for an after-hours visit to a primary care physician or specialist

Allergy serum
Allergy Injections
Nothing

Not covered:
. Provocative food testing
. Sublingual allergy desensitization

All charges 21.
21 Page 22 23
2003 Altius Health Plans 19 Section 5( a)
Treatment therapies You pay
. Chemotherapy and radiation therapy
Note: High dose chemotherapy in association with autologous bone marrow transplants are limited to those transplants listed under

Organ/ Tissue Transplants on page 26.
. Respiratory and inhalation therapy
. Dialysis hemodialysis and peritoneal dialysis
. Intravenous (IV)/ Infusion Therapy and IV antibiotic therapy
Note: We cover home IV infusion and antibiotic therapy administered by a home health agency under the home health services benefit.

. Growth hormone therapy (GHT)
Note: Growth hormone is covered under the prescription drug benefit. We require prior authorization for growth hormone. We will ask your

physician to submit information that establishes that the GHT is medically necessary. You must verify that your physician has
received prior authorization from us for growth hormone; otherwise, we will cover GHT services only from the date that your physician
submits the information. If your physician does not request prior authorization, or if we determine that GHT is not medically necessary,
we will not cover the GHT or related services and supplies. To verify prior authorization, you may call your physician and ask for the prior
authorization number we provided, or you may call us directly at 801-323-6200 or 1-800-377-4161. See Services requiring our prior
approval in Section 3.

$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours or urgent care visit to a primary care physician or specialist

10% of Plan Allowance in a surgical center, hospital, or other facility

Physical and occupational therapies
. 60 visits per condition per year for the services of each of the
following:

qualified physical therapists
occupational therapists
Note: We only cover these therapies to restore bodily function when there has been a total or partial loss of bodily function due to illness or

injury. We cover physical and occupational therapy under the home health services benefit when provided by a home health agency as part
of an authorized home treatment plan.
. Outpatient Cardiac rehabilitation following a heart transplant,
bypass surgery or a myocardial infarction, is provided at a Plan facility for up to 12 weeks for Phase II and Phase III combined.

$15 per office visit; $20 for after-hours visit
10% of Plan Allowance in a surgical center, hospital, or other facility

Not covered:
. Long-term rehabilitative therapy
. Therapy that we determine will not significantly improve your
condition

. Exercise programs

All charges

Speech therapy
60 visits per condition per year
Note: We cover speech therapy under the home health services benefit when provided by a home health agency as part of an authorized home

treatment plan.

$15 per office visit; $20 for after-hours visit 22.
22 Page 23 24
2003 Altius Health Plans 20 Section 5( a)
Hearing services (testing, treatment, and supplies) You pay
. Hearing testing for children and adults in a provider's office $10 per office visit to a primary care physician

$15 per office visit to a specialist
$20 for an after-hours visit to a primary care physician or specialist

. Inpatient hearing examination of a newborn child covered under a
family enrollment 10% of Plan Allowance in a surgical center, hospital, or other facility

Not covered:
. Hearing aids, including testing, examinations, and fittings for
them.

All charges

Vision services (testing, treatment, and supplies)
. One pair of eyeglasses or contact lenses to correct an impairment
directly caused by accidental ocular injury or intraocular surgery (such as for cataracts) 50% of Plan Allowance

. Annual eye refractions and exams performed by an optometrist
Note: See Preventive care, children for eye exams for children
$10 per office visit; $20 for after-hours visit

. Eye exams performed by an ophthalmologist $15 per office visit; $20 for after-hours or urgent care visit
Not covered:
. Extra charges for designer or deluxe frames
. Extra charges for progressive lenses
. Scratch resistant lens coating
. Oversize lenses, tinting, antireflective coating, and U-V lenses,
unless prescribed by an ophthalmologist

. Eyeglasses or contact lenses for refractive purposes
. Eye exercises and orthoptics
. Radial keratotomy, LASIK, and other refractive surgery

All charges

Foot care
Routine foot care when you are under active treatment for a metabolic or peripheral vascular disease, such as diabetes.

See orthopedic and prosthetic devices for information on podiatric shoe inserts.
$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours visit to a primary care physician or specialist

Foot care continued on next page 23.
23 Page 24 25
2003 Altius Health Plans 21 Section 5( a)
Foot care (continued) You pay
Not covered:
. Cutting, trimming or removal of corns, calluses, or the free edge of
toenails, and similar routine treatment of conditions of the foot, except as stated above

. Treatment of weak, strained or flat feet or bunions or spurs; and of
any instability, imbalance or subluxation of the foot (unless the treatment is by open cutting surgery)

. Foot orthotics

All charges

Orthopedic and prosthetic devices
. Artificial limbs and eyes
. Externally worn breast prostheses and surgical bras, including
necessary replacements, following a mastectomy

. Corrective orthopedic appliances for non-dental treatment of
temporomandibular joint (TMJ) pain dysfunction syndrome

50% of Plan Allowance

. Internal prosthetic devices, such as artificial joints, pacemakers,
cochlear implants, and surgically implanted breast implant following mastectomy

Note: See Sections 5( b) and 5( c) for coverage of the surgery to insert the device.

Nothing

Not covered:
. Orthopedic and corrective shoes
. Arch supports
. Foot orthotics
. Heel pads and heel cups
. Lumbosacral supports
. Corsets, trusses, elastic stockings, support hose, and other
supportive devices unless medically necessary

. Replacement of prosthetic devices and corrective appliances
unless it is needed because the existing device has become inoperable through normal wear and tear and cannot be repaired,

or because of a change in the member's physical condition

All charges

Durable medical equipment (DME)
Rental or purchase, at our option, including repair and adjustment, of durable medical equipment prescribed by your Plan physician, such as

oxygen and dialysis equipment. Under this benefit, we also cover:
. hospital beds
. wheelchairs
. crutches
. walkers
. blood glucose monitors
. insulin pumps

50% of Plan Allowance

. oxygen concentrators Nothing
Durable Medical Equipment continued on next page 24.
24 Page 25 26
2003 Altius Health Plans 22 Section 5( a)
Durable medical equipment (DME) (continued) You pay
Medically necessary accessories and supplies such as hoses, tubes, oxygen and ostomy supplies

Note: Call us at 1-800-377-4161 or 801-323-6200 as soon as your Plan physician prescribes this equipment. We will arrange with a
health care provider to rent or sell you durable medical equipment at discounted rates and will tell you more about this service when you
call.

Nothing

Not covered:
. Durable medical equipment, corrective appliances, prostheses and
artificial aids, including supplies and accessories, are excluded when primarily used for convenience, comfort, or in the absence of

an illness or injury. Routine periodic servicing, such as cleaning and regulating is not covered

. Replacement of prosthetic devices and corrective appliances
unless it is needed because the existing device has become inoperable through normal wear and tear and cannot be repaired,

or because of a change in the member's condition

All charges

Home health services
. Home health care ordered by a Plan physician and provided by a
registered nurse (R. N.), licensed practical nurse (L. P. N.), licensed vocational nurse (L. V. N.), or home health aide

. Services include oxygen therapy, intravenous therapy and
medications

. Home visits made by a physician
. Home rehabilitative therapy, including physical therapy and
occupational therapy when significant improvement can be expected

. Home speech therapy
. Home visits by a medical social worker

Nothing

Not covered:
. Nursing care requested by, or for the convenience of, the patient or
the patient's family

. Services primarily for hygiene, feeding, exercising, moving the
patient, homemaking, companionship or giving oral medication

. Home care primarily for personal assistance that does not include
a medical component and is not diagnostic, therapeutic, or rehabilitative.

All charges

Chiropractic
Coverage is limited to 20 visits per calendar year. Services include:
. Manipulation of the spine and extremities
. Adjunctive procedures such as ultrasound, electrical muscle
stimulation, vibratory therapy, and cold pack application

$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours visit to a primary care physician or specialist 25.
25 Page 26 27
2003 Altius Health Plans 23 Section 5( a)
Alternative treatments You pay
No Benefit All charges

Educational classes and programs
Coverage is limited to:
. Diabetes self-management
. Asthma Management
Note: We cover educational classes provided by a hospital as a hospital benefit; see section 5( c).

$10 per office visit to a primary care physician
$15 per office visit to a specialist 26.
26 Page 27 28
2003 Altius Health Plans 24 Section 5( b)
Section 5 (b). Surgical and anesthesia services provided by physicians and other health care professionals
I M
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T

. Plan physicians must provide or arrange your care and you must use a Plan facility. It is your
responsibility to verify that your physician has scheduled your surgery in a Plan facility. We will not pay for services provided by a non-Plan provider or facility without our prior authorization.

. We have no calendar year deductible.
. Be sure to read Section 4, Your costs for covered services for valuable information about how cost
sharing works. Also read Section 9 about coordinating benefits with other coverage, including with Medicare.

. The amounts listed below are for the charges billed by a physician or other health care professional
for your surgical care. Look in Section 5( c) for charges associated with the facility (i. e. hospital, surgical center, etc.).

. YOU MUST GET PRIOR AUTHORIZATION OF SURGICAL PROCEDURES. Please refer
to Section 3 for prior authorization information and to be sure which services require prior authorization.

I M
P O
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A N
T

Benefit Description You pay
Surgical procedures
A comprehensive range of services, such as:
. Operative procedures
. Treatment of fractures, including casting
. Removal of tumors and cysts
. Normal pre-and post-operative care by the surgeon
. Endoscopy procedures
. Biopsy procedures
. Voluntary sterilization (e. g., Tubal ligation, Vasectomy)
. Correction of congenital anomalies (see reconstructive surgery)
. Treatment of burns
. Surgical treatment of morbid obesity based on criteria that we have
established

. Routine circumcision of a newborn
. Insertion of internal prosthetic devices. See Section 5( a)
Orthopedic braces and prosthetic devices for device coverage information

Note: Generally, we pay for internal prostheses (devices) according to where the procedure is done. For example, we pay Hospital benefits
for a pacemaker and Surgery benefits for insertion of the pacemaker.

$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours or urgent care visit to a primary care physician or specialist

10% of Plan Allowance in a surgical center, hospital, or other facility

Not covered:
. Reversal of voluntary sterilization
. Routine treatment of conditions of the foot; see Foot care

All charges 27.
27 Page 28 29
2003 Altius Health Plans 25 Section 5( b)
Reconstructive surgery You pay
. Surgery to correct a functional defect
. Surgery to correct a condition caused by injury or illness if:
the condition produced a major effect on the member's appearance and

the condition can reasonably be expected to be corrected by such surgery
. Surgery to correct a condition that existed at or from birth and is a
significant deviation from the common form or norm. Examples of congenital anomalies are: protruding ear deformities; cleft lip;

cleft palate; birth marks; webbed fingers; and webbed toes
. All stages of breast reconstruction surgery following a
mastectomy, such as:

surgery to produce a symmetrical appearance on the other breast

treatment of any physical complications
breast prostheses, lymphedema pumps, surgical bras and replacements (See Prosthetic devices)

Note: If you need a mastectomy, you may choose to have the procedure performed on an inpatient basis and remain in the hospital
up to 48 hours after the procedure.

$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours or urgent care visit to a primary care physician or specialist

10% of Plan Allowance in a surgical center, hospital, or other facility

Not covered:
. Cosmetic surgery any surgical procedure (or any portion of a
procedure) performed primarily to improve physical appearance through change in bodily form, except repair of accidental injury

. Surgeries related to sex transformation

All charges

Oral and maxillofacial surgery
Oral surgical procedures, limited to:
. Reduction of fractures of the jaws or facial bones;
. Surgical correction of cleft lip, cleft palate or severe functional
malocclusion;

. Removal of stones from salivary ducts;
. Excision of leukoplakia or malignancies;
. Excision of cysts and incision of abscesses when done as
independent procedures; and

. Other surgical procedures that do not involve the teeth or their
supporting structures.

$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours or urgent care visit to a primary care physician or specialist

10% of Plan Allowance in a surgical center, hospital, or other facility

Not covered:
. Oral implants and transplants
. Procedures that involve the teeth or their supporting structures
(such as the periodontal membrane, gingiva, and alveolar bone)

All charges 28.
28 Page 29 30
2003 Altius Health Plans 26 Section 5( b)
Organ/ tissue transplants You pay
Limited to:
. Cornea
. Heart
. Heart/ lung
. Kidney
. Kidney/ Pancreas
. Liver
. Lung: Single Double
. Pancreas
. Allogenic (donor) bone marrow transplants
. Autologous bone marrow transplants (autologous stem cell and
peripheral stem cell support) for the following conditions: acute lymphocytic or non-lymphocytic leukemia; advanced Hodgkin's

lymphoma; advanced non-Hodgkin's lymphoma; advanced neuroblastoma; breast cancer; multiple myeloma; epithelial ovarian
cancer; and testicular, mediastinal, retroperitoneal and ovarian germ cell tumors

. Intestinal transplants (small intestine) and the small intestine with
the liver or small intestine with multiple organs such as the liver, stomach, and pancreas

Limited Benefits -Treatment for breast cancer, multiple myeloma, and epithelial ovarian cancer may be provided in an NCI-or NIH-approved
clinical trial at a Plan-designated center of excellence and if approved by the Plan's medical director in accordance with the Plan's
protocols.
Note: We cover related medical and hospital expenses of the donor when we cover the recipient.

10% of Plan Allowance in a surgical center, hospital, or other facility

Not covered:
. Donor screening tests and donor search expenses, except those
performed for the actual donor

. Implants of artificial organs
. Transplants not listed as covered
. Travel expenses, lodging, and meals

All charges

Anesthesia
Professional services provided in
. Hospital (inpatient)
10% of Plan Allowance

Professional services provided in
. Hospital outpatient department
. Ambulatory surgical center
. Skilled Nursing Facility

10% of Plan Allowance

Anesthesia continued on next page 29.
29 Page 30 31
2003 Altius Health Plans 27 Section 5( b)
Anesthesia (continued) You pay
Professional services provided in
. Office
$10 per office visit to a primary care physician

$15 per office visit to a specialist
$20 for an after-hours or urgent care visit to a primary care physician or specialist 30.
30 Page 31 32
2003 Altius Health Plans 28 Section 5( c)
Section 5 (c). Services provided by a hospital or other facility, and ambulance services
I M
P O
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A N
T

Here are some important things to remember about these benefits:
. Please remember that all benefits are subject to the definitions, limitations, and exclusions in this
brochure and are payable only when we determine they are medically necessary.

. Plan physicians must provide or arrange your care and you must be hospitalized in a Plan facility. It
is your responsibility to verify that your physician has arranged for your care in a Plan facility. We will not pay for services provided by a non-Plan facility without our prior authorization.

. The amounts listed below are for the charges billed by the facility (i. e., hospital or surgical center) or
ambulance service for your surgery or care. Any costs associated with the professional charge (i. e., physicians, etc.) are covered in Sections 5( a) or (b).

. YOU MUST GET PRIOR AUTHORIZATION OF HOSPITAL STAYS. Please refer to Section
3 for prior authorization information and to be sure which services require prior authorization.

I M
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T

Benefit Description You pay
Inpatient hospital
Room and board, such as:
. ward, semiprivate, or intensive care accommodations
. general nursing care
. meals and special diets
NOTE: If you want a private room when it is not medically necessary, you pay the additional charge above the semiprivate room rate.

Nothing

Other hospital services and supplies, such as:
. Operating, recovery, maternity, and other treatment rooms
. Prescribed drugs and medicines
. Diagnostic laboratory tests and X-rays
. Administration of blood and blood products
. Blood or blood plasma
. Dressings, splints, casts, and sterile tray services
. Medical supplies and equipment, including oxygen
. Anesthetics
. Take-home items
. Medical supplies, appliances, medical equipment, and any covered
items billed by a hospital for use at home

Nothing

Inpatient hospital continued on next page 31.
31 Page 32 33
2003 Altius Health Plans 29 Section 5( c)
Inpatient hospital (continued) You pay
Not covered:
. Custodial care
. Non-covered facilities, such as nursing homes, long-term care
facilities, schools

. Personal comfort items, such as telephone, television, barber
services, guest meals and beds

. Private nursing care

All charges

Outpatient hospital or ambulatory surgical center
. Operating, recovery, and other treatment rooms
. Prescribed drugs and medicines
. Minor diagnostic laboratory tests, X-rays, and pathology services
. Administration of blood, blood plasma, and other biologicals
. Blood and blood plasma
. Pre-surgical testing
. Dressings, casts, and sterile tray services
. Medical supplies, including oxygen
. Anesthetics
. Educational programs for asthma or diabetes self-management
NOTE: We cover hospital services and supplies related to dental procedures when necessitated by a non-dental physical impairment.

We do not cover the dental procedures.

Nothing

Major diagnostic labs and x-rays, such as:
. Cat Scans and MRIs
. PET and SPECT Scans
. Angiography

10% of Plan Allowance

Not covered: Personal comfort items All charges
Extended care benefits/ skilled nursing care facility benefits

Skilled nursing facility (SNF)/ Extended care benefits: 30 days per member per calendar year
. Professional services physicians and general nursing care
. Medical supplies and medications
. Medical equipment ordinarily provided by a skilled nursing facility
. Room and board

Nothing

Not covered: Custodial care, personal, comfort or convenience items All charges 32.
32 Page 33 34
2003 Altius Health Plans 30 Section 5( c)
Hospice care You pay
. Services for pain and symptom management
. Short-term inpatient care and procedures necessary for pain control
. Respite care may be provided only on an occasional basis and may
not be provided longer than five days

. Home visits made by a physician, nurse, home health aide, social
worker or therapist with no limit on number of visits

. General medical equipment and supplies related to the terminal
illness

Nothing

Not covered:
. Independent nursing
. Homemaker services
. Specialized, customized equipment

All charges

Ambulance
. Local professional ambulance service when medically appropriate $50 copayment per incident

Not covered: Medical transportation for the convenience of the member or family All charges 33.
33 Page 34 35

2003 Altius Health Plans 31 Section 5( d)
Section 5 (d). Emergency services/ accidents
I M
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T

I M
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T

What is a medical emergency?
A medical emergency is the sudden and unexpected onset of a condition or an injury that you believe endangers your life or could result in serious injury or disability, and requires immediate medical or surgical care. Some problems are emergencies

because, if not treated promptly, they might become more serious; examples include deep cuts and broken bones. Others are emergencies because they are potentially life-threatening, such as heart attacks, strokes, poisonings, gunshot wounds, or
sudden inability to breathe. There are many other acute conditions that we may determine are medical emergencies what they all have in common is the need for quick action.

What to do in case of emergency:
. Emergencies within our service area:
If you have a life-threatening or serious condition, immediately call 911 or other emergency services, or go to the nearest medical facility. It is important to call your Plan provider in an emergency so that he or she can be involved in
your care. Please contact your Plan provider as soon as reasonably possible. We will cover emergency care provided by non-Plan providers as long as the condition continues to be an emergency. Once your condition is stable, your Plan
provider will work together with us to transfer you to a Plan facility.
An urgent medical problem is one in which your life is not in danger, but you require prompt medical attention. If you need urgent care, contact a Plan provider (your primary care provider if you have one) and follow his or her
instructions. If you are not able to contact a Plan provider, you may go to any Plan urgent care facility. Please refer to your Altius Participating Provider Listing. After you receive urgent care, contact a Plan provider as soon as you can.
A Plan provider will coordinate any follow-up care you need. If you have any questions about emergency or urgent care, or about Plan providers, please call us at 801-323-6200 or 1-800-377-4161. For a current list of Plan providers
and Plan urgent care facilities, you may also visit our website at www. altiushealthplans. com.
. Emergencies outside our service area:
If you have an emergency or you need urgent care while outside of our service area, please seek the appropriate medical treatment. You may be asked to pay the bill at the time of service. Keep your receipts so we can reimburse

you for those costs. We will cover emergency care provided by non-Plan providers as long as the condition continues to be an emergency. Once your condition is stable, your Plan provider will work with us to transfer you to a plan
facility. Please contact us as soon as reasonably possible at 1-800-377-4161 or 801-323-6200. 34.
34 Page 35 36
2003 Altius Health Plans 32 Section 5( d)
Benefit Description You pay
Emergency within our service area
. Emergency care at a doctor's office
. Emergency care at an urgent care center
$20 copayment per office visit

. Emergency care as an outpatient at a hospital, including doctors'
services (copayment is waived if you are admitted to the hospital) $50 copayment per visit

Not covered:
. Elective care or non-emergency care in a hospital emergency
room

. Follow-up care in a hospital emergency room, unless we have
given prior authorization

All charges

Emergency outside our service area
. Emergency care at a doctor's office
. Emergency care at an urgent care center
$20 copayment per office visit

. Emergency care as an outpatient at a hospital, including doctors'
services (copayment is waived if you are admitted to the hospital) $100 copayment per visit

Not covered:
. Elective care or non-emergency care
. Emergency care provided outside the service area if the need for
care could have been foreseen before leaving the service area

. Medical and hospital costs resulting from a normal full-term
delivery of a baby outside the service area

All charges

Ambulance
Professional ground ambulance, air ambulance, and/ or paramedic services when medically appropriate.

See 5( c) for non-emergency service.
$50 copayment per incident

Not covered:
. Medical transportation for the convenience of you or your family
. Death-related transportation

All charges 35.
35 Page 36 37
2003 Altius Health Plans 33 Section 5( e)
Section 5 (e). Mental health and substance abuse benefits
I M
P O
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A N
T

When you get our approval for services and follow a treatment plan we approve, cost-sharing and limitations for Plan mental health and substance abuse benefits will be no greater than for similar
benefits for other illnesses and conditions.
Here are some important things to keep in mind about these benefits:
. Please remember that all benefits are subject to the definitions, limitations, and exclusions in this
brochure and are payable only when we determine they are medically necessary.

. YOU MUST GET PREAUTHORIZATION OF THESE SERVICES. See the instructions after
the benefits description below.

I M
P O
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A N
T

Benefit Description You pay
Mental health and substance abuse benefits
All diagnostic and treatment services recommended by a Plan provider and contained in a treatment plan that we approve. The treatment plan

may include services, drugs, and supplies described elsewhere in this brochure.

Note: Plan benefits are payable only when we determine the care is clinically appropriate to treat your condition and only when you
receive the care as part of a treatment plan that we approve.

Your cost sharing responsibilities are no greater than for any other illness or conditions

. Professional services, including individual or group therapy by
providers such as psychiatrists, psychologists, or clinical social workers on an outpatient basis

. Intensive outpatient treatment

$15 per visit

. Diagnostic tests
. Medication management
$10 per office visit to a primary care physician

$15 per office visit to a specialist
. Services provided by a hospital or other facility on an inpatient
basis (room and board), including partial hospitalization Nothing

. Professional services by providers such as psychiatrists,
psychologists, or clinical social workers provided on an inpatient basis 10% of Plan Allowance

Mental health and substance abuse benefits continued on next page 36.
36 Page 37 38
2003 Altius Health Plans 34 Section 5( e)
Mental health and substance abuse benefits (continued) You pay
Not covered: Services we have not approved.
Note: OPM will base its review of disputes about treatment plans on the treatment plan's clinical appropriateness. OPM will generally not

order us to pay or provide one clinically appropriate treatment plan in favor of another.

All charges

Preauthorization To be eligible to receive these benefits you must obtain a treatment plan and follow all the following authorization processes:
You must contact Horizon Behavioral Services at 1-800-701-8663 for prior authorization of all inpatient and outpatient mental health/ substance abuse services,
information about contracted mental health providers and/ or immediate access to care. You may call 24 hours a day, seven days a week.

Mental Health and Substance Abuse Catastrophic
Protection Out-Of-Pocket Maximums

After your copayments and/ or coinsurance total $2, 000 per person or $4, 000 per family in any calendar year, you do not have to pay any more for covered mental
health services and/ or substance abuse services for the remainder of the calendar year. 37.
37 Page 38 39
2003 Altius Health Plans 35 Section 5( f)
Section 5 (f). Prescription drug benefits
I M
P O
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A N
T

Here are some important things to keep in mind about these benefits:
. We cover prescribed drugs and medications, as described in the chart beginning on the next page.
. Please remember that all benefits are subject to the definitions, limitations and exclusions in this
brochure and are payable only when we determine they are medically necessary.

. We have no calendar year deductible.
. YOUR PHYSICIAN MUST GET PRIOR AUTHORIZATION FOR CERTAIN DRUGS.
. Be sure to read Section 4, Your costs for covered services for valuable information about how cost
sharing works. Also read Section 9 about coordinating benefits with other coverage, including with Medicare.

I M
P O
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A N
T

There are important features you should be aware of. These include:
. Who can write your prescription. A licensed practitioner who has the legal authority to prescribe medications.
. Where you can obtain them. You must fill the prescription at a Plan pharmacy, or by mail for a maintenance
medication

At a pharmacy: To get your prescription filled, present your Altius membership card to any Plan pharmacy. You will pay the prescription drug copayment listed on pages 36 and 37 of this booklet. If you need prescription

medications while outside of the service area, contact Express Scripts, Inc (ESI) for the nearest Plan pharmacy, or you may pay for your prescription and ESI will reimburse you according to your benefits. To find out about Plan
pharmacies, or get reimbursement for a covered drug, contact: Express Scripts, Inc, Customer Service Department at 1-800-698-0149.

By mail: 1) Get a prescription for your maintenance medication with the maximum refills allowed from your Plan provider (see "Prescription Mail Services" below for a definition of a maintenance medication). 2) Contact ESI's
Customer Service Department at 1-800-698-0149 to get an order form. 3) Mail your prescription with the completed order form to Express Scripts, Inc. Prescriptions are mailed within fourteen days, directly to your house
or office in a labeled envelope to ensure privacy and safety. ESI has a pharmacist available to you 24 hours a day to answer your questions.

. We use a formulary. The Altius formulary is a list of "preferred" prescription drugs that are identified by our team of
physicians and pharmacists (Pharmacy and Therapeutics Committee) to be the best overall value based on quality, safety, effectiveness, and cost. Our formulary includes all covered generic drugs, and specific brand-name drugs selected by the

Committee. We list the most commonly requested formulary drugs on our Preferred Drug List. To order a Preferred Drug List, call our Customer Service Department at 1-800-377-4161 or 801-323-6200. The Preferred Drug List is
subject to review and modification on a quarterly basis.
We also cover non-preferred drugs prescribed by your Plan doctor. However, we encourage you to use preferred drugs, especially generics, whenever possible because they will cost you less. Refer to your Preferred Drug List, and check

with your doctor or pharmacist to find out if a generic is available, or if a lower-cost alternative might work for you.
. These are the dispensing limitations.
Your pharmacist will fill up to a maximum 30-day supply of medications prescribed by a plan provider, unless otherwise stated by us, State law, Federal law, or as determined by the manufacturer's package size. You will pay

one copayment for each prescription filled, even if your prescription provides less than a 30-day supply.
Some medications have specific limits on how much of the medication you can get with each prescription or refill. This is to ensure that you receive the recommended and proper dose and length of drug therapy for your condition.

Quantity level limits are reviewed by the Pharmacy and Therapeutics Committee and are based on maximum dosage levels indicated by the drug manufacturer and the Food & Drug Administration (FDA). Your physician must get
authorization for any amount of your prescription that exceeds the quantity level limit.
Prescription Mail Services: You can get a 90-day supply of maintenance medications through the mail service. A maintenance medication is a prescription that is recommended by the FDA or us to be taken on a daily basis.

Examples include, but are not limited to, medications for blood pressure, asthma, antidepressants, diabetes, hormone replacement and birth control. With the exception of insulin (in vials only), injectable medications are not available
through mail order. Non-maintenance medications are not available through mail order. Examples of non-maintenance medications include, but are not limited to: antihistamines, antibiotics, pain management, muscle 38.
38 Page 39 40
2003 Altius Health Plans 36 Section 5( f)
relaxants, anti-migraine, medications for sleep or anxiety, acne preparations, creams and ointments.
. You must use at least 75% of your current prescription before you can get a refill, either at a pharmacy or, when
applicable, through the mail.

. You may ask your pharmacist for a generic equivalent if it is available, unless your physician specifically requires a
name brand and indicates "Dispense as Written" on your prescription. If a generic equivalent is not available, or if your physician specifically requires a name brand, you will pay the name brand copayment.

. Why use generic drugs? Generic drugs are therapeutically equivalent to brand-name drugs, but they cost less. They
have the same active ingredients, and are required by the U. S. Food and Drug Administration to meet the same quality standards for safety, strength, and effectiveness. You pay your lowest copay when you use generic drugs.

. When you have to file a claim. If you are outside of the service area and need a prescription, contact Express Scripts
for Plan pharmacies outside of the service area. If one is not available, then Express Scripts will reimburse you. Keep your receipts and mail them along with a reimbursement form. Call Express Scripts at 1-800-698-0149 for the

reimbursement form and instructions.

Benefit Description You pay
Covered medications and supplies
We cover the following medications and supplies prescribed by a Plan physician and obtained from a Plan pharmacy or our mail order

program:
. Drugs and medicines that by Federal law of the United States
require a physician's prescription for their purchase, except those listed as Not Covered

. Contraceptive drugs

Generic: $10 at a pharmacy
$20 for mail order
Preferred name brand: $20 at a pharmacy
$40 for mail order
Non-formulary: $40 at a pharmacy
$80 for mail order
Note: If there is no generic equivalent available, you will still have to pay the name
brand copay.
. Insulin, insulin syringes, needles, glucose test strips and lancets Preferred: $20 at a pharmacy
$40 for mail order
Non-formulary: $40 at a pharmacy
$80 for mail order
. Imitrex, Glucagon, Lovenox, and Epi-Pen $20 at a pharmacy (not available through mail order)

. Injectable medications (other than Insulin, Imitrex, Glucagon,
Lovenox, and Epi-Pen) obtained through a Plan pharmacy

. Disposable needles and syringes needed for injecting covered
prescribed medication other than insulin

$40 at a pharmacy (not available through mail order)

Covered medications and supplies continued on next page 39.
39 Page 40 41
2003 Altius Health Plans 37 Section 5( f)
Covered medications and supplies (continued) You pay
. Drugs to treat sexual dysfunction, limited to 6 pills per month (see
Prior Authorization below). 50% of Plan Allowance

. Aerochamber, limited to one per calendar year $20 copayment
. Diaphragms, limited to one every three months $20 copayment
Prior Authorization Requirements
Your physician must get prior authorization for the following specific medications:

Your physician must also get prior authorization for the following:
. Drugs to treat sexual dysfunction when medically necessary .
Injectable medications (except Insulin, Imitrex, Glucagon, Lovenox, and Epi-Pen) . Any amount of a prescription that exceeds the maximum dosage level indicated by the drug manufacturer and the FDA

Note: For authorization, physicians must fax the request form to us. Each request will be answered by a return fax.
Not covered:
. Nonprescription medications
. Drugs obtained at a non-Plan pharmacy, except for out-of-the-area
emergencies

. Medical supplies, such as dressing and antiseptics
. Experimental medications
. Fertility medications
. Disposable needles and syringes not required for injecting covered
prescribed medication

. Natural progesterone (including suppositories and creams)
. Smoking cessation products and medications prescribed for
smoking cessation

. Skin patches for motion sickness
. Medications or nutritional supplements for weight loss or weight
gain for non-medical indications

. Immunizations and medications required exclusively for foreign
travel

. Hair growth products
. Medications for cosmetic indications
. Insulin pens and insulin pen needles
. Medications to enhance athletic performance

All Charges
. Accutane . Diflucan (strengths . Lamisil . Regranex .
Aggrenox other than 150 mg; . Nexium . Relenza . Celebrex (twice daily

dosing) not covered for toe nail infection) . OxyContin . Prilosec . Retin A (ages >26) . Sporanox (not covered . Clarinex
. DDAVP (ages 1-18)
. fluoxetine (doses
above 60mg/ day) . Prozac (doses above 60mg/ day) for toe nail infection) . Tamiflu . Differin (ages >26) . Gleevec . Rebetol . Tazorac (ages >26)

. tretinoin (ages >26) 40.
40 Page 41 42
2003 Altius Health Plans 38 Section 5( g)
Section 5 (g). Special features
Feature Description

Flexible benefits option Under the flexible benefits option, we determine the most effective way to provide services.
. We may identify medically appropriate alternatives to traditional care and
coordinate other benefits as a less costly alternative benefit.

. Alternative benefits are subject to our ongoing review.
. By approving an alternative benefit, we cannot guarantee you will get it in
the future.

. The decision to offer an alternative benefit is solely ours, and we may
withdraw it at any time and resume regular contract benefits.

. Our decision to offer or withdraw alternative benefits is not subject to OPM
review under the disputed claims process.

Services for deaf, hard of hearing, and non-English
speaking members

If you need interpreter services for an appointment with a Customer Service Representative, you must arrange for these services by calling 801-323-6200 or
1-800-377-4161.
When interpreter services are needed in the provider's office, contact the provider's office directly.

High risk pregnancies If you or your Plan provider feel that your pregnancy may be a difficult one, or that you may be at risk for complications, you or your PCP may ask us to assign you an Altius Baby Care prenatal case manager. A prenatal case manager is a
Registered Nurse with special training in maternity care. Your case manager will ask you questions about your medical history and then tell you what you
can do to keep yourself and your baby healthy. Your case manager will also work with your provider to plan a course of treatment for you and will check
with you from time to time to see how you are doing.

Travel benefit/ services overseas Services outside of our service area are limited to emergency and urgent care only. See Section 5( d) for Emergency services/ accidents. 41.
41 Page 42 43
2003 Altius Health Plans 39 Section 5( h)
Section 5 (h). Dental benefits
I M
P O
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A N
T

. We have no calendar year deductible.
. Plan dentists must provide or arrange your care. You are responsible for ensuring that your provider
is a Plan provider.

. We cover hospitalization for dental procedures only when a non-dental physical impairment exists
which makes hospitalization necessary to safeguard the health of the patient. See Section 5( c) for inpatient hospital benefits. We do not cover the dental procedure unless it is described below.

. Be sure to read Section 4, Your costs for covered services, for valuable information about how cost
sharing works. Also read Section 9 about coordinating benefits with other coverage, including with Medicare.

I M
P O
R T
A N
T

Accidental injury benefit You pay
We cover restorative services and supplies necessary to promptly repair (but not replace) sound natural teeth. The need for these

services must result from an accidental injury.
$10 per office visit to a primary care physician
$15 per office visit to a specialist
$20 for an after-hours or urgent care visit to a primary care physician or specialist

10% of Plan Allowance in a surgical center, hospital or other facility
Not covered: Implants All charges
Dental benefits
Preventive & diagnostic
Initial examination, including full series x-rays
Recall examinations, including bite wing x-rays
Single films
Prophylaxis and fluoride treatment (child)
Prophylaxis (adult)
Preventive education

Nothing

Sealant per tooth $9
Emergency treatment
Palliative during office hours
After hours or as provided by the Altius dentist on call
Emergency services required when a member is over 100 miles from home and a Plan dentist is not available.

$16
$60
All charges in excess of $50

Dental benefits continued on next page 42.
42 Page 43 44
2003 Altius Health Plans 40 Section 5( h)
Dental benefits (continued) You pay
Restorative
Routine fillings Amalgam posterior or Composite anterior for permanent or primary teeth.

Amalgam
1 surface
2 surfaces
3 surfaces
4 or more surfaces
Composite (anterior)
1 surface
2 surfaces
3 surfaces
4 or more surfaces

$15
$21
$27
$41

$21
$35
$53
$70

Periodontics
Deep scaling, root planing and curettage per quadrant
Periodontal consultation
Gingivectomy per quadrant
Muco-osseous surgery per quadrant
Gingivectomy per tooth (to three teeth)

$77
$41
$120
$270
$20

Oral surgery
Extractions (routine) 1 st tooth
Each additional tooth
Surgical removal of erupted tooth
Impacted teeth soft tissue
Impacted teeth partial bony
Impacted teeth full bony

$36
$29
$61
$65
$97
$135

Endodontics
Pulp cap
Vital pulpotomy
Root Canal, Single canal
Two canals
Three canals

$20
$30
$119
$144
$177
Dental benefits continued on next page 43.
43 Page 44 45
2003 Altius Health Plans 41 Section 5( h)
Dental benefits (continued) You pay
Crowns & Bridges
Crown build up with pins
Preformed post and build up
Stainless steel crown
Porcelain fused to metal crown per unit
Porcelain fused to precious metal per unit

$35
$59
$67
$306
$386

Removable dentures
Complete denture (upper or lower)
Partial denture cast frame
Teeth & clasp, extra per unit
Stayplates
Repairs, full or partial dentures, simple or one involved tooth
Each additional tooth
Relines, per denture

$424
$474
$40
$169
$38
$11
$142

Preventive appliances
Space maintainer unilateral
Lingual holding arch
Habit-breaking appliance

$52
$55
$99

The following services are limited:
. Replacement of prosthetic appliances less than five years old is
covered only when good dental care dictates and such replacement is prescribed by a Plan dentist

. Single unit gold restorations and crowns are covered only when the
tooth cannot be adequately restored with other restorative materials

Not covered:
. Implants
. Surgical grafting procedures
. Treatment for developmental malformations such as enamel
hypoplasia and fluorosis (brown and white stains on teeth)

. Maxillary and mandibular malformations and anodontia
. General anesthetic
. Composite resin on posterior teeth
. Cosmetic or orthodontic treatment
. Full mouth rehabilitation, periodontal splints, restoration of tooth
structure lost from attrition and restoration for misalignment of the teeth

All Charges

Dental benefits continued on next page 44.
44 Page 45 46
2003 Altius Health Plans 42 Section 5( h)
Dental benefits (continued) You pay
. Dental treatment for temporomandibular (jaw) joint disorders and
related diseases

. Replacement of lost or stolen denture, bridges or other dental
appliances

. Services not specified as covered

All Charges 45.
45 Page 46 47

2003 Altius Health Plans 43 Section 5( i)
Section 5 (i). Non-FEHB benefits available to Plan members
The benefits on this page are not part of the FEHB contract or premium, and you cannot file an FEHB disputed claim about them. Fees you pay for these services do not count toward out-of-pocket maximums.

Value-Added Benefits:
Our "AltiusExtra" web site is continually updated with the latest providers, pricing and special offers for Altius members. There is no cost to this program but you can bank on the savings! Just visit www. altiushealthplans. com
and click on "AltiusExtra", then select the programs you are interested in.

No Computer? No Problem! Just complete and mail the brochure that you will receive with your Altius I. D. card, or contact customer service and
we will send you a copy of all the information from our website. The computer is the quickest way to view the most updated information, but isn't required to participate in the AltiusExtra program.

Overview of the "AltiusExtra" Services:
. Optical Discounts: 10-30% discounts on prescription and non-prescription eyewear and other products from participating Altius Optical providers.

. Lasik Vision Eye Surgery: AltiusExtra has contracted with multiple LASIK centers to provide more choice and greater convenience at competitive prices.
. Vitamins, Minerals and Nutritional Supplements: A complete line of quality vitamins and minerals at significantly discounted prices delivered right to your door!
. Hearing Aids: These state-of-the-art hearing aids are smaller and less noticeable than ever before and available at significant discounts for Altius members. For more information call Beltone at 1-800-BEL-TONE.
. Smoking Cessation: Express Scripts/ Value Rx offers an 18% discount on CQ Nicoderm patches. You can also participate in a free personalized stop smoking program called "Committed Quitters".
. Cosmetic Dentistry: Advances in teeth whitening technology along with the cost savings available with AltiusExtra, a brighter smile is more attainable and affordable than ever before.
. Cosmetic Surgery: There is virtually no part of the body that can't be enhanced and improved by cosmetic surgery. Thanks to new techniques in surgery and anesthesia, many procedures are easier, less painful, and
recovery is faster.
. Massage Therapy: Therapeutic massage is an enjoyable, non-invasive way to improve health, fitness, and general wellness.

. Health Club Membership: The health clubs participating with AltiusExtra offer discounts on individual and family memberships.

. Cosmetic Dermatology: Cosmetic Dermatology offers new ways to help skin look better. .
Shopping: Check this out for health related products, books, videos, personal exercise equipment, plus links to other shopping sites.

. Regular member specials and drawings for free services are unique to AltiusExtra! This is a popular feature of Altius Extra and is on-track for expansion in 2003!

We continually expand our value-added benefit program throughout the year. Visit our website at www. altiushealthplans. com, for details on the most up-to-date value-added programs! 46.
46 Page 47 48
2003 Altius Health Plans 44 Section 6
Section 6. General exclusions --things we don't cover
The exclusions in this section apply to all benefits. Although we may list a specific service as a benefit, we will not cover it unless your Plan doctor determines it is medically necessary to prevent, diagnose, or
treat your illness, disease, injury or condition and we agree, as discussed under Services requiring our prior approval on page 11.

We do not cover the following:
. Care by non-Plan providers except for authorized referrals (see Section 3) or emergencies (see Emergency
Benefits);

. Services, drugs, or