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Insurance Services Programs

Guide to Federal Employees Health Benefits Plans

for Federal Civilian Employees

RI 70 -1

Revised November 2002


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OFFICE OF THE DIRECTOR

UNITED STATES
OFFICE OF PERSONNEL MANAGEMENT
WASHINGTON, DC 20415-0001

Dear Federal Employees Health Benefits Program Participant:

I am pleased to present the Federal Employees Health Benefits (FEHB) Program Guide for the FEHB Open Season. I would like to take this opportunity to encourage you to become informed about your health plan choices this year. In keeping with the President's health care agenda, we are committed to providing FEHB Program members with affordable, quality health care choices. Fundamentally, I believe that FEHB participants are wise enough to determine the care options best suited for themselves and their families.

Our strategy to maintain quality and cost this year rested on four initiatives. First, I met with FEHB carriers and challenged them to contain costs, maintain quality, and keep this program a model of consumer choice and on the cutting edge of employer-provided health benefits. I reminded them of President Bush's principles for health care: patient-centered health care, preservation of choice, and excellent quality. I encouraged each plan to explore all reasonable options to hold down premium increases while maintaining a benefits package that is highly valued by our employees and retirees, as well as attractive to prospective Federal employees. Second, I met with our own FEHB negotiating team here at OPM and I challenged them to conduct tough negotiations on your behalf. Third, OPM initiated a comprehensive outside audit to review the potential costs of federal and state mandates over the past decade, so that this agency is better prepared to tell you, the Congress and others the true cost of mandated services. Fourth, we have maintained a respectful and full engagement with the OPM Inspector General (IG) and have supported all of his efforts to investigate fraud and waste within the FEHB and other programs. Positive relations with the IG are essential and I am proud of our strong relationship.

The FEHB Program is market-driven. The health care marketplace has experienced significant increases in health care cost trends in recent years. Despite its size, the FEHB Program is not immune to such market forces. We have worked with the plans to provide health plan choices this year that maintain competitive benefit packages and yet keep health care affordable. We will continue on this path.

Now, it is your turn. This is the time to reevaluate your personal needs and to change plans, if necessary, based on those needs. The Guide provides a comparison of the plans, benefits, premiums, results of a customer satisfaction survey and quality information. If you review the Guide and the health plan brochures you will have the information you need to make an informed choice. We suggest you also visit our web site at www.opm.gov/insure.

Sincerely,

Kay Coles James
Director


Table of Contents

Things to Remember
  • The plan you choose can make a difference in your health.
  • Be aware of benefit changes for 2003.
  • Check the premium for 2003.

The information in this Guide gives you an overview of the FEHB Program and its participating plans. Read the plan brochures before you make any final decisions about health plans.


Patient Safety

A 1999 report from the Institute of Medicine estimates that up to 98,000 Americans die every year from medical mistakes in hospitals alone. That's about 3,230 preventable deaths in the FEHB Program a year. While death is the most tragic outcome, medical mistakes cause other problems such as permanent disabilities, extended hospital stays, longer recoveries, and even additional treatments. By asking questions, learning more and understanding your risks, you can improve the safety of your own health care, and that of your family members. Take these simple steps:

1

Speak up if you have questions or concerns. Choose a doctor who you feel comfortable talking to about your health and treatment. Take a relative or friend with you if this will help you ask questions and understand the answers. It's okay to ask questions and to expect answers you can understand.

2

Keep a list of all the medicines you take. Tell your doctor and pharmacist about the medicines that you take, including over-the-counter medicines such as aspirin, ibuprofen, and dietary supplements like vitamins and herbals. Tell them about any drug allergies you have. Ask the pharmacist about side effects and what foods or other things to avoid while taking the medicine. When you get your medicine, read the label, including warnings. Make sure it is what your doctor ordered, and you know how to use it. If the medicine looks different than you expected, ask the pharmacist about it.

3

Make sure you get the results of any test or procedure. Ask your doctor or nurse when and how you will get the results of tests or procedures. If you do not get them when expected -- in person, on the phone, or in the mail - don't assume the results are fine. Call your doctor and ask for them. Ask what the results mean for your care.

4

Talk with your doctor and health care team about your options if you need hospital care. If you have more than one hospital to choose from, ask your doctor which one has the best care and results for your condition. Hospitals do a good job of treating a wide range of problems. However, for some procedures (such as heart bypass surgery), research shows results often are better at hospitals doing a lot of these procedures. Also, before you leave the hospital, be sure to ask about follow-up care, and be sure you understand the instructions.

5

Make sure you understand what will happen if you need surgery. Ask your doctor and surgeon: Who will take charge of my care while I'm in the hospital? Exactly what will you be doing? How long will it take? What will happen after the surgery? How can I expect to feel during recovery? Tell the surgeon, anesthesiologist, and nurses if you have allergies or have ever had a bad reaction to anesthesia. Make sure you, your doctor, and your surgeon all agree on exactly what will be done during the operation.


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FEHB and You

The Federal Employees Health Benefits (FEHB) Program began operating in July 1960. It is the nation's largest employer-sponsored health insurance program. Almost 8.5 million people are in the Program, including 2.2 million Federal employees, 1.85 million retirees, and eligible family members.

Getting information and selecting a health plan

Use this Guide and plan brochures to make your health plan decision. The Guide summarizes FEHB plans' benefits, costs, and quality performance; the plan brochures give complete benefit and cost information. You can get brochures from the health plans or your human resources office. Our web site www.opm.gov/insure provides the Guide, brochures, and other helpful information.

Before selecting a health plan:

  • Consider quality ratings of each plan (look for accreditation and survey results)
  • Compare benefits in the brochures
  • Review costs (premiums, deductibles, copayments, etc.)
  • Understand how the plan works

Quality

Quality is how well health plans keep their members healthy or treat them when they are sick. Good quality health care means doing the right thing at the right time, in the right way, for the right person -- and getting the best possible results. Health plan quality can be measured from the enrollees' viewpoint (member surveys) and by the independent evaluations (accreditation) in this Guide.

Member survey results in this Guide were collected, scored, and reported by an independent organization - not by the health plans. Here are the survey categories:

Getting Needed Care. Were you satisfied with the choices your health plan gave you to select a personal doctor? Were you satisfied with the time it takes to get a referral to a specialist?

Getting Care Quickly. Did you get the advice or help you needed when you called your doctor during regular office hours? Could you get an appointment for regular or routine care when you wanted?

How Well Doctors Communicate. Did your doctor listen carefully to you and explain things in a way you could understand? Did your doctor spend enough time with you?

Customer Service. Was your plan helpful when you called its customer service department? Did you have paperwork problems? Were the plan's written materials understandable?

Claims Processing. Did your plan pay your claims correctly and in a reasonable time?

Overall Plan Satisfaction. How would you rate your overall experience with your health plan?

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Accreditation is an approval by a private, independent organization. This approval is given after a nationally recognized organization carefully reviews a health plan and decides if it meets the organization's quality standards.

The National Committee for Quality Assurance (NCQA), the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), and URAC (URAC) are independent, private, not-for-profit organizations dedicated to measuring the quality of health care organizations.

Compare the accreditation status of different health plans with the following key (a lower number means a better accredited plan).
NCQA (www.ncqa.org):
1 = Excellent (HMO) or Full (PPO)
2 =Commendable (HMO only)
3 = Accredited (HMO) or One-Year (PPO) 4 = Provisional (HMO and PPO)
6 = New Health Plan
JCAHO (www.jcaho.org):
1 = Accreditation with Full Compliance
2 = Accreditation with Requirements for Improvement 3 = Provisional
4 = Conditional
URAC (www.urac.org):
1 = Full Accreditation
2 = Conditional Accreditation
3 = Provisional Accreditation

Also, you should check your health plan's provider directory to see which provider networks are accredited or credentialed.

Benefits

What type of services do you think you and your family will need? Are there limits on the number of visits for the services you want or the types of services you want? All FEHB plans cover major medical benefits -hospital costs, doctors' inpatient and outpatient visits -but your share of the costs vary by plan. Don't assume benefits will be the same as they were last year.

  • Read plan brochures and the Change page carefully.
  • Know what services are covered
  • Know what services are not covered

Cost

The premium you pay is an important consideration. What can you afford biweekly or monthly? Plans that offer two options distinguish the difference between the two by the benefits or services provided, and this in turn affects the premium and out-of-pocket costs you pay. What benefits and services do you need, and how much do you have to pay?

You also need to consider other costs: Check to see how you are protected by the plan's annual out-of-pocket maximum. If you need to go to the hospital, how much will you pay? What will you pay for an emergency room visit? If you have children, what will you pay for a well-child visit? What will you pay for your prescription?

Do you pay a deductible for the services you need? You share medical expenses by paying a coinsurance (a percentage of the bill) or a copayment (a fixed dollar amount). Which option do you prefer? Does the plan limit the dollar amount it pays for certain services, making you pay the rest?

  • Review the benefit summary in this Guide.
  • Check plan brochures for specific information.

How the Plan Works

Different types of plans help you get and pay for care differently. Fee-For-Service (FFS) plans generally use two approaches. In the first approach, you use a Fee-For-Service plan's Preferred Provider Organization (PPO), which offers you a choice of doctors and hospitals within a network. Most networks are quite wide, but they may not have the specific doctor or hospital you want. Using PPO providers usually will save you money and reduce your paperwork.


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In the second approach, you choose any doctor and hospital. This may be more expensive for you and require extra paperwork.

Enrolling in a FFS plan does not guarantee that a PPO will be available in your area. PPOs have a stronger presence in some regions than others, and in areas where there is no PPO, the non-PPO benefit is the only benefit. In a PPO-only option, you must use the PPO's providers to receive benefits.

Health Maintenance Organizations (HMOs) generally limit their networks of physicians and facilities. You must use their network to get covered services and follow their guidance for referrals, prior authorizations, and other services. HMOs limit your out-of-pocket costs to the relatively low amounts shown in the benefit brochures.

Some plans are Point Of Service (POS) plans and have features similar to both FFS plans and HMOs. POS plans are identified in the charts by lines for "In-Network" and "Out-of-Network."

Be sure to look at the primary care physicians, specialists, and hospitals with whom your health plan contracts (the provider network). Does it have the specialists to treat your chronic condition? Does it contract with primary doctors and hospitals that are convenient to you?

You are in a FFS plan and…

You use the PPO:

  • You will generally pay less when you get care
  • More preventive health care services may be covered
  • You may have less paperwork

You do not use the PPO (or one is not available):

  • You will generally pay more when you get care
  • Fewer preventative health care services may be covered
  • You will have to file your own claims for services you receive

NOTE: APWU's Consumer Driven Option differs from its FFS option in many important ways. Read the brochure for details.

You are in a FFS plan's “PPO-only” option:

  • You must use network providers to receive benefits.

You belong to an HMO:

  • You will have limitations on the doctors, providers, and facilities you can use
  • You will usually pay less when you get care
  • You will have little, if any, paperwork
  • More preventive health care services may be covered

You belong to a POS plan and...

You use only the providers in that network:

  • You will pay less when you get care
  • You will get full network benefits and coverage

You will have very little paperwork

You do not use the network providers or referral

procedures:

  • You will pay more when you get care
  • You generally have to file claims for services yourself
  • Some services may not be covered out of network at all

Things to do to make a plan work best for you

  • When you need care, use your brochure to find out about the plan's rules and coverage. Know what services require precertification, prior approval, or referral before you use them. Verify physician participation.
  • Request generic drugs instead of brand name drugs. A generic medication is a copy of a brand name drug. It has the same active ingredients and receives the same Food and Drug Administration approval but costs less. Most plans charge you a lower copay if you use generic drugs.
  • If you're in a FFS plan, use the plan's PPO if it has one. (Be aware, however, that some of the services provided in a PPO hospital may not be covered by PPO arrangements. Room and board will be covered, but anesthesia and radiology, for instance, will probably be covered under non-PPO benefits.)
  • Ask questions. You deserve a voice in your own health care.


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FEHB Web Resources

Use the FEHB web site for additional help in choosing the health plan that is right for you.

The FEHB web site at www.opm.gov/insure/health can help you to choose your health plan and enroll. In addition to the information found in this Guide you will find:

  • An interactive tool that will allow you to find the health plans that service your area and will allow you to make side-by-side comparisons of the costs, benefits, and quality indicators of the plans that interest you.
  • Electronic versions of all plan brochures.
  • Information on enrolling, with the ability to enroll online for annuitants and employees of selected agencies.
  • Information on how plans in the FEHB Program coordinate benefit payments with Medicare.
  • A comprehensive set of Frequently Asked Questions and answers on all aspects of the Program.
  • An online version of the FEHB Handbook for detailed guidance on FEHB policies and procedures.


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Program Features

  • No Waiting Periods. You can use your benefits as soon as your coverage becomes effective. There are no pre-existing condition limitations even if you change plans.
  • A Choice of Coverage. Choose between self only or self and family.
  • A Choice of Plans and Options. Select from Fee-For-Service (with the option of a PPO), Health Maintenance Organization, or Point of Service plans.
  • A Government Contribution The Government pays 72 percent of the average premium toward the total cost of the your premium, but not more than 75 percent of the total premium for any plan.
  • Salary Deduction. You pay your share of the premium through a payroll deduction and have the choice of doing so using pretax dollars.
  • Annual Enrollment Opportunity. Each year you can enroll or change your health plan enrollment. This year the Open Season runs from November 11, 2002, through December 9, 2002. Other events allow for certain types of changes throughout the year; see your human resources office or retirement system for details.
  • Continued Group Coverage. Eligible participants can continue coverage following retirement, divorce, death, or changes in employment status. See your human resources office for more information.
  • Coverage after FEHB Ends. You or your family members may be eligible for temporary continuation of FEHB coverage or for conversion to non-group (private) coverage when FEHB coverage ends. See your human resource office for more information.


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Definitions

Accreditation - A rigorous and comprehensive evaluation performed by independent organizations that includes a review of records as well as on-site reviews of managed care organizations. Accreditation also includes an assessment of the care and service plans are delivering in important areas of public concern such as immunization rates, mammography rates, and member satisfaction. The following three organizations perform accreditation reviews we recognize:

NCQA - The National Committee for Quality Assurance. These are NCQA's accreditation levels.

  • Excellent - NCQA's highest status. Levels of service and clinical quality that meet or exceed NCQA's requirements for consumer protection and quality improvement AND achieve health plan performance results that are in the highest range of national or regional performance.
  • Commendable - Meets or exceeds NCQA's requirements for consumer protection and quality improvement.
  • Accredited - Meets most of NCQA's requirements for consumer protection and quality improvement.
  • Provisional - Meets some but not all of NCQA's requirements for consumer protection and quality improvement.
  • New Health Plan - Applies to health plans that are less than two years old.

JCAHO - The Joint Commission on Accreditation of Healthcare Organizations. These are JCAHO's accreditation levels:

  • Accreditation with Full Compliance -

Demonstrates satisfactory compliance with JCAHO standards in all performance areas.

  • Accreditation with Requirements for Improvement - Demonstrates satisfactory compliance with JCAHO standards in most performance areas.
  • Provisional - Demonstrates a previously unaccredited plan's satisfactory compliance with a subset of standards.
  • Conditional - Demonstrates failure to meet standard(s) or specific policy requirement(s) but is believed capable to do so in a specified time period.

URAC - Formerly known as the American Accreditation Healthcare Commission. These are URAC's accreditation levels.

  • Full Accreditation - Demonstrates full compliance with standards.
  • Conditional Accreditation - Meets most of the standards but needs some improvement before achieving full compliance.
  • Provisional Accreditation - A plan that has otherwise complied with all standards but has been in operation for less than 6 months.


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Coinsurance - The amount you pay as your share of the medical services you receive, like for a doctor's visit. Coinsurance is a percentage of the cost of the service (e.g., 20%).

Consumer Driven Option - A fee-for-service option under the FEHB that offers you greater control over choices of your health care expenditures. You decide which health care services will be reimbursed under the health plan funded Personal Care Account. Unused funds from the account will roll over at the end of the year. If you spend the entire account fund before the end of the year, then you must satisfy a member responsibility/deductible before benefits are payable under the traditional type of insurance covered by your plan. You decide whether to use PPO or Non-PPO providers to reach the maximum fund allowed under your account.

Copayment - The amount you pay as your share of the medical services you receive, like for a doctor's visit. Copayment is a fixed dollar amount (e.g., $15).

Fee-For-Service (FFS) - Health coverage in which doctors and other providers receive a fee for each service such as an office visit, test, procedure, or other health care service. The health plan will either pay the medical provider directly or reimburse you for covered services after you have paid the bill and filed an insurance claim. When you need medical attention, you visit the doctor or hospital of your choice.

Health Maintenance Organization (HMO)- A health plan that provides care through contracted or employed physicians and hospitals located in particular geographic or service areas. HMOs emphasize prevention and early detection of illness. Your eligibility to enroll in an HMO is determined by where you live or, in some plans, where you work.

In-Network - You receive treatment from the doctors, clinics, health centers, hospitals, medical practices, and other providers with whom your plan has an agreement to care for its members. Examples include

a Fee-For-Service plan's PPO or a Health Maintenance Organization. Members have fewer out-of-pocket costs when they use in-network providers.

Managed care - A very broad term that generally refers to a system that manages the quality of health care, access to care, and the cost of that care. For example, a formulary controls the quality of medications dispensed to enrollees; a referral ensures that you see the right specialist for your condition; and going to a hospital that has an agreement with your plan can save both you and the plan money.

Out-of-Network - You receive treatment from doctors, hospitals, and medical practitioners other than those with whom the plan has an agreement, and pay more to do so. Members in a PPO-only option who receive services outside the PPO network generally pay all charges.

Point of Service (POS) - A product offered by an HMO or FFS plan that has both in-network and out-of-network features. In a POS you don't have to use the plan's network of providers, but there are advantages if you do.

Preferred Provider Organization (PPO) - The PPO is similar to FFS insurance except it uses a network of providers. PPOs give you the choice of using doctors and other providers within the plan's network (the PPO benefit), or using ones outside the plan's network. You don't have to use the PPO, but there are advantages if you do. (Be aware, however, that some of the services provided in a PPO hospital may not be covered by PPO arrangements. Room and board will be covered, but anesthesia and radiology, for instance, will probably be covered under non-PPO benefits.) Note that some FFS plans may offer an enrollment option that is “PPO-only.” Under this option you must use network providers to receive benefits.

Provider - A doctor, hospital, health care practitioner, pharmacy, or health care facility.


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Long Term Care Insurance is Still Available!

Open Season for Long Term Care Insurance

  • You can protect yourself against the high cost of long term care by applying for insurance in the Federal Long Term Care Insurance Program.
  • Open Season to apply for long term care insurance through LTC Partners ends on December 31, 2002.
  • If you're a Federal employee, you and your spouse need only answer a few questions about your health during Open Season.
  • If you apply during the Open Season, your premiums will be based on your age as of July 1, 2002. After Open Season, your premiums will be based on your age at the time LTC Partners receives your application.

FEHB Doesn't Cover It

  • Neither FEHB plans nor Medicare cover the cost of long term care. Also called "custodial care", long term care helps you perform the activities of daily living such as bathing or dressing yourself. It can also provide help you may need due to a severe cognitive impairment such as Alzheimer's disease.

You Can Also Apply Later, But…

  • Employees and their spouses can still apply for coverage after the Federal Long Term Care Insurance Program Open Season ends, but they will have to answer more health-related questions.
  • For annuitants and other qualified relatives, the number of health-related questions that you need to answer is the same during and after the Open Season.

You Must Act to Receive an Application

  • Unlike other benefit programs, YOU have to take action - you won't receive an application automatically. You must request one through the toll-free number or website listed below.
  • Open Season ends December 31, 2002 - act NOW so you won't miss the abbreviated underwriting available to employees and their spouses, and the July 1 “age freeze!”

Find Out More -- Contact LTC Partners by calling 1-800-LTC-FEDS (1-800-582-3337) (TDD for the hearing impaired: 1-800-843-3557) or visiting www.ltcfeds.com to get more information and to request an application.


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Stop Health Care Fraud!

Fraud increases the cost of health care for everyone and increases your Federal Employees Health Benefits Program (FEHBP) premium. OPM's Office of the Inspector General investigates all allegations of fraud, waste, and abuse in the FEHBP regardless of the agency that employs you or from which you retired.

Protect Yourself From Fraud - Here are some things you can do to prevent fraud:

  • Be wary of giving your health plan identification number over the telephone or to people you do not know, except to your doctor, other provider, or authorized plan or OPM representative.
  • Let only the appropriate medical professionals review your medical record or recommend services.
  • Avoid health care providers who say that an item or service is not usually covered, but they know how to bill your health plan to get it paid.
  • Carefully review explanations of benefits (EOBs) that you receive from your health plan.
  • Do not ask your doctor to make false entries on certificates, bills or records in order to get your health plan to pay for an item or service.
  • If you suspect that a provider has charged you for services you did not receive, billed you twice for the same service, or misrepresented any information, do the following:
  • Call the provider and ask for an explanation. There may be an error.
  • If the provider does not resolve the matter, call your health plan and explain the situation.
  • If they do not resolve the issue:

CALL -- THE HEALTH CARE FRAUD HOTLINE

202-418-3300

OR WRITE TO:

The United States Office of Personnel Management
Office of the Inspector General Fraud Hotline
1900 E Street, NW, Room 6400
Washington, DC 20415

  • Do not maintain as a family member under your FEHB coverage:
  • your former spouse after a divorce decree or annulment is final (even if a court orders it); or
  • your child over age 22 unless he/she is incapable of self support.
  • If you have any questions about the eligibility of a dependent, check with your human resource office if you are employed or with OPM if you are retired.
  • You can be prosecuted for fraud and your agency may take action against you if you falsify a claim to obtain FEHBP benefits or try to obtain services for someone who is not an eligible family member or who is no longer enrolled in the Plan.


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Quality and Safety Links

Want more information on health care quality and safety? The following web sites have information consumers can use when considering health plans, doctors and hospitals, medications, and more.

www.ihealthcoalition.org/content/tips.html

  • This site offers tips on what to look for when searching for health information on the Internet.

www.ahrq.gov/consumer/pathqpack.htm

  • The Agency for Healthcare Research and Quality has made available a wide-ranging list of topics to help consumers choose quality healthcare providers and improve the quality of care they receive.

www.npsf.org

  • The National Patient Safety Foundation has information for patients on how to ensure safer healthcare for you and your family.

www.talkaboutrx.org/consumer.html

  • The National Council on Patient Information and Education is dedicated to improving communication about the safe, appropriate use of medicines.

http://medlineplus.gov

  • The world's largest medical library offering health information from the National Library of Medicine/National Institutes of Health.

www.leapfroggroup.com

  • The Leapfrog Group is active in promoting safe practices in hospital care.

www.ahqa.org

  • The American Health Quality Association represents organizations and healthcare professionals working to improve patient safety and the quality of healthcare nationwide.

www.quic.gov/report

  • Find out what Federal agencies are doing to identify threats to patient safety and help prevent mistakes in the Nation's healthcare delivery system.

www.nchc.org/releases/medical_error.pdf

  • The National Coalition on Health Care and the Institute for Healthcare Improvement offer profiles on what institutions and organizations are doing to reduce medical errors and improve patient safety.


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Plan Comparisons

Nationwide Fee-For-Service Plans

Open to All

(Pages 12 through 14)

Fee-For-Service (FFS) Plans with a Preferred Provider Organization (PPO) - A FFS option that allows you to see medical providers who reduce their charges to the plan; you pay less money out-of-pocket when you use a PPO provider. When you visit a PPO you usually won't have to file claims or paperwork. However, going to a PPO hospital does not guarantee PPO benefits for all services received within that hospital. For instance, lab work and radiology services from independent practitioners within the hospital may not be covered by the PPO agreement.

Fee-For-Service (FFS) Plans (non-PPO) - A traditional type of insurance in which the health plan will either pay the medical provider directly or reimburse you after you have filed an insurance claim for each covered medical expense. When you need medical attention, you visit the doctor or hospital of your choice.

In PPO-only options, you must use PPO providers to receive benefits.

Consumer Driven Option offers three major benefit elements.

A) In-Network Preventive Care - you pay nothing for preventive services provided in PPO. Your in-network preventive care does not count against your Personal Care Account.

B) Personal Care Account - you pay nothing for the first $1,000 ($2,000 for self and family enrollment) in covered services by your FFS plan. A PPO or Non-PPO provider may provide your service. These services may include limited dental and vision care that you select.

C) Traditional Health Care - you pay stated coinsurance after spending the amount allowed in the Personal Care Account and satisfy the member responsibility/deductible. A PPO or Non-PPO provider may provide your service.


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Nationwide Fee-for-Service Plans Open to All

How to read this chart:

The table below highlights selected features that may help you narrow your choice of health plans. Always consult plan brochures before making your final decision. The chart does not show all of your possible out-of-pocket costs.

The Premium shown is not for part-time employees. See your human resources office for details.

The Deductibles shown are the amount of covered expenses that you pay before your health plan begins to pay. Calendar Year deductibles for families are two or more times the per person amount shown.

In some plans your combined Prescription Drug purchases from Home delivery and local pharmacies count toward the deductible. In other plans only purchases from local pharmacies count. Some plans require each family member to meet a per person deductible.

The Per Stay Hospital Inpatient deductible is what you pay each time you are admitted to a hospital.

What you pay for Doctors (inpatient visits and surgical services) and Outpatient Tests (provided, or ordered, and billed by a physician or physicians' group).

Continue this description.

Plan name Telephone number Enrollment code Your share of premium
Monthly Biweekly
Self only Self & family Self only Self & family Self only Self & family
Alliance Health Plan (AHP)202/939-63251R11R2157.06294.1972.49135.78
APWU Health Plan-High (APWU)800/222-2798471472112.84226.4952.08104.53
APWU Health Plan-Consumer Driven (APWU)800/222-279847447578.87186.9936.4086.30
Blue Cross and Blue Shield Service Benefit Plan-Std (BCBS)Local phone #10410598.93227.9845.66105.22
Blue Cross and Blue Shield Service Benefit Plan-Basic (BCBS)Local phone #11111275.82178.2634.9982.27
GEHA Benefit Plan-High (GEHA)800/821-6136311312145.53291.2967.17134.44
GEHA Benefit Plan-Std (GEHA)800/821-613631431559.58135.4227.5062.50
Mail Handlers-High (MH)800/410-7778451452139.29252.5164.29116.54
Mail Handlers-Std (MH)800/410-777845445560.86132.1128.0960.97
NALC888/636-6252321322104.95189.4848.4487.45
PBP Health Plan-High (PBP)800-544-7111361362346.27717.21159.82331.02
PBP Health Plan-Std (PBP)800-544-7111364365104.97233.3548.45107.70


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Your share of Hospital Inpatient Room and Board and Other (e.g., nursing, supplies, and medications) covered charges are shown, usually after any per stay deductible. Services provided and billed by the hospital for outpatient care (other than surgery) are shown as Hospital Outpatient Other expenses.

A Generic drug is a copy of the manufacturer's Brand Name drug and is approved by the Food and Drug Administration. Non-formulary drugs are Brand Names that are not on your health plan's list of preferred drugs.

Prescription drug benefits have become more complex as you can see from the many variations below. Multiple numbers for a plan mean there are different levels of cost sharing. For instance, you may pay one amount for your first prescription (e.g., 10% or $5) and then a different amount for some refills (e.g., 50%). You may have to pay the greater of a dollar amount or a percentage (e.g., $10 or 20%). In some cases, you'll pay less for a Brand Name drug that has no Generic equivalent than for a Brand Name that has a Generic (e.g., $15 versus $30). A few plans have lower copays for Medicare members. Plans vary in the number of days supply of drugs you get for the copays shown, and you'll almost always pay more if you use a non-PPO pharmacy (e.g., the + sign means you pay the amount shown plus a differential.) Read the brochures for details.

Plan Benefit type Medical Surgical - You pay
Deductible Copay ($)/Coinsurance (%)
Per Person Per stay Hospital inpatient Doctors & Outpatient Tests Hospital Prescription drugs
Inpatient Outpatient Other Generic Brand Name Non- Formulary Home Delivery
Calendar Year Prescription Drug R&B Other Generic Brand Name
AHPPPO$200$200$15010%10%10%10%10%/50%15%/50%15%/50%20%25%
Non-PPO$400$200$25030%30%30%30%10%/50% +15%/50%+15%/50%+20%25%
APWU-HighPPO$275NoneNone10%10%10%10%$725%25%$1020%
Non-PPO$350None$20030%30%30%30%45%45%45%$1020%
APWUSee pages 7 and 11 of this Guide for a benefit description, and carefully read the APWU brochure for details.
BCBS-StdPPO$250None$10010%NothingNothing10%25%25%25%$10/25%$35/25%
Non-PPO$250None$30025%30%30%25%45%+45%+45%+45%+45%+
BCBS-BasicPPONoneNone$100 day/x5$20/$30NothingNothing$30$10$25$35 or 50%$10*$25*
GEHA-HighPPO$350None$10010%Nothing10%10%$5/50%$25/50%$20/$35/50%$10$40/$55
Non-PPO$350None$30025%Nothing25%25%$5/50% +$20/50% +$20/$35/50% +$10$40/$55
GEHA-StdPPO$450NoneNone15%15%15%15%$550%50%$1550%
Non-PPO$450NoneNone35%35%35%35%$5 +50% +50% +$1550%
MH-HighPPO$250$250None10%NothingNothing10%$7$23$35$10$30/$45
Non-PPO$250$250$25030%NothingNothing30%50%50%50%$10$30/$45
MH-StdPPO$300$600$15010%NothingNothing10%$8$28$40$10$40/$55
Non-PPO$300$600$30030%NothingNothing30%50%50%50%$10$40/$55
NALCPPO$250NoneNone15%10%10%15%25%25%25%$10$30
Non-PPO$300$25 for Retail$10030%30%30%30%40%+40%+40%+$10$30
PBP-HighPPO$200$90None10%10%10%10%$3$25 or 20%$40 or 20%$6$25/
Non-PPO$450$90$15015%-25%25%25%25%20%+20%+20%+$6$40 or 20%
PBP-StdPPO$250$90None9%9%9%9%$4$30 or 20%$40 or 20%$8$30/
Non-PPO$500$90$25030%30%30%30%30%+30%+30%+$8$40 or 20%

* Home delivery is available from Internet pharmacies and may be available from certain retail pharmacies. The Mail Service Program is not available under Basic Option.


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Nationwide Fee-for-Service Plans Open to All

Member Survey Results - See page 1 for a description.

Plan name Member Survey Results
Plan code Overall plan satisfaction Getting needed care Getting care quickly How well doctors communicate Customer service Claims processing
Alliance Health Plan1R AverageAverageAbove AverageAbove AverageAverageAverage
APWU Health Plan-High47Above Average AverageAverageAverageAbove AverageAbove Average
APWU Health Plan-Consumer Driven47      
Blue Cross and Blue Shield Service Benefit Plan-Std10Below AverageAverageBelow AverageAverageAverageBelow Average
Blue Cross and Blue Shield Service Benefit Plan-Basic11  : : : : :
GEHA Benefit Plan-High31Above AverageAverageBelow AverageBelow AverageAbove AverageAbove Average
GEHA Benefit Plan-Std31Above AverageAverageBelow AverageBelow AverageAbove AverageAbove Average
Mail Handlers-High45Below AverageBelow AverageBelow AverageAverageAverageBelow Average
Mail Handlers-Std45Below AverageBelow AverageBelow AverageAverageAverageBelow Average
NALC32Above AverageAbove AverageAbove AverageAbove AverageAbove AverageAbove Average
PBP Health Plan-High36Below AverageAverageAbove AverageAbove AverageBelow AverageBelow Average
PBP Health Plan-Std36Below AverageAverageAbove AverageAbove AverageBelow AverageBelow Average


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Plan Comparisons

Nationwide Fee-For-Service Plans

Open Only to Specific Groups

(Pages 16 through 18)

Fee-For-Service (FFS) Plans with a Preferred Provider Organization (PPO) - A FFS option that allows you to see medical providers who reduce their charges to the plan; you pay less money out-of-pocket when you use a PPO provider. When you visit a PPO you usually won't have to file claims or paperwork. However, going to a PPO hospital does not guarantee PPO benefits for all services received within that hospital. For instance, lab work and radiology services from independent practitioners within the hospital may not be covered by the PPO agreement.

Fee-For-Service (FFS) Plans (non-PPO) - A traditional type of insurance in which the health plan will either pay the medical provider directly or reimburse you after you have filed an insurance claim for each covered medical expense. When you need medical attention, you visit the doctor or hospital of your choice.


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Nationwide Fee-for-Service Plans Open Only to Specific Groups

How to read this chart:

The table below highlights selected features that may help you narrow your choice of health plans. Always consult plan brochures before making your final decision. The chart does not show all of your possible out-of-pocket costs.

The Premium shown is not for part-time employees. See your human resources office for details.

The Deductibles shown are the amount of covered expenses that you pay before your health plan begins to pay. Calendar Year deductibles for families are two or more times the per person amount shown. Some plans apply Prescription Drug purchases to the Calendar Year deductible.

The Per Stay Hospital Inpatient deductible is what you pay each time you are admitted to a hospital.

What you pay for Doctors (inpatient visits and surgical services) and Outpatient Tests (provided, or ordered, and billed by a physician or physicians' group).

Plan name Telephone number Enrollment code Your share of premium
Monthly Biweekly
Self only Self & family Self only Self & family Self only Self & family
Association Benefit Plan (ABP)800/634-0069421422118.19276.9954.55127.84
Foreign Service Benefit Plan (FS)202/833-491040140285.06240.9239.26111.19
Panama Canal Area Benefit Plan (PCA)800/548-896943143278.52163.9036.2475.65
Rural Carrier Benefit Plan (Rural)800/638-8432381382153.14253.4670.68116.98
SAMBA800/638-6589441442159.59392.7373.66181.26
Secret Service (SS)800/424-7474Y71Y7280.49211.1737.1597.46


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Your share of Hospital Inpatient Room and Board and Other (e.g., nursing, supplies, and medications) covered charges are shown, usually after any per stay deductible. Services provided and billed by the hospital for outpatient care (other than surgery) are shown as Hospital Outpatient Other expenses.

A Generic drug is a copy of the manufacturer's Brand Name drug and is approved by the Food and Drug Administration. Non-formulary drugs are Brand Names that are not on your health plan's list of preferred drugs.

Prescription drug benefits have become more complex as you can see from the many variations below. Multiple numbers for a plan mean there are different levels of cost sharing. For instance, you may pay one amount for your first prescription (e.g., 10% or $5) and then a different amount for some refills (e.g. 50%). You may have to pay the greater of a dollar amount or a percentage (e.g., $10 or 20%). In some cases, you'll pay less for a Brand Name drug that has no Generic equivalent than for a Brand Name that has a Generic (e.g., $15 versus $30). A few plans have lower copays for Medicare members. Plans vary in the number of days supply of drugs you get for the copays shown, and you'll almost always pay more if you use a non-PPO pharmacy (e.g., the + sign means you pay the amount shown plus a differential). Read the brochures for details.

Plan Benefit type Medical Surgical - You pay
Deductible Copay ($)/Coinsurance (%)
Per Person Per stay Hospital inpatient Doctors & Outpatient Tests Hospital Prescription drugs
Inpatient Outpatient Other Generic Brand Name Non- Formulary Home Delivery
Calendar Year Prescription Drug R&B Other Generic Brand Name
ABPPPO$300None$10010%NothingNothing10%$10$20$30/30%$20$40/
Non-PPO$300None$20030%30%30%30%$10$20$30/30%$20$45 or 30%
FSPPO$300NoneNothing10%NothingNothing10%$10/25%$20/25%$20/25%$20$40
Non-PPO$300None$20030%20%20%30%$10/25%$20/25%$20/25%$20$40
PCAPOSNone$400$50NothingNothingNothingNothing50%50%50%N/AN/A
FFSNone$400$12550%50%50%50%50%50%50%50%N/A
RuralPPO$350CY AppliesNothing10%NothingNothing15%25%25%25%$15$25
Non-PPO$350CY Applies$20015%15%15%25%25%25%25%$15$25
SAMBAPPO$350None$20010%Nothing10%$100/10%$10$25$40$10$35/$50
Non-PPO$350None$30030%30%30%$150/30%$10$25$40$10$35/$50
SSNo PPO$200None$10020%NothingNothingNothing$10$20$20$20$40

*The Panama Canal Area Plan provides a point-of-service product within the Republic of Panama.


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Nationwide Fee-for-Service Plans Open Only to Specific Groups

Member Survey Results - See page 1 for a description.

Plan name Member Survey Results
Plan code Overall plan satisfaction Getting needed care Getting care quickly How well doctors communicate Customer service Claims processing
Association Benefit Plan42Above AverageAverageAverageBelow AverageAbove AverageAverage
Foreign Service Benefit Plan40AverageBelow AverageAverageBelow AverageBelow AverageAverage
Panama Canal Area Benefit Plan43      
Rural Carrier Benefit Plan38Above AverageAbove AverageAbove AverageAverageAbove AverageAbove Average
SAMBA44AverageBelow AverageAverageAverageBelow AverageBelow Average
Secret ServiceY7Below AverageAbove AverageBelow AverageAverageBelow AverageBelow Average


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Plan Comparisons

Health Maintenance Organization Plans and Plans Offering a Point of Service Product

(Pages 20 through 45)

Health Maintenance Organization (HMO) - A health plan that provides care through a network of physicians and hospitals in particular geographic or service areas. HMOs coordinate the health care service you receive and free you from completing paperwork or being billed for covered services. Your eligibility to enroll in an HMO is determined by where you live or, for some plans, where you work. Some HMOs are affiliated with or have arrangements with HMOs in other service areas for non-emergency care if you travel or are away from home for extended periods. Plans that offer reciprocity discuss it in their brochure.

  • The HMO provides a comprehensive set of services - as long as you use the doctors and hospitals affiliated with the HMO. HMOs charge a copayment for primary physician and specialist visits and generally no deductible or coinsurance for inhospital care.
  • Most HMOs ask you to choose a doctor or medical group to be your primary care physician (PCP). Your PCP provides your general medical care. In many HMOs, you must get authorization or a “referral” from your PCP to see other providers. The referral is a recommendation by your physician for you to be evaluated and/or treated by a different physician or medical professional. The referral ensures that you see the right provider for the care most appropriate to your condition.
  • Care received from a provider not in the plan's network is not covered unless its emergency care or the plan has a reciprocity arrangement.

Plans Offering a Point of Service (POS) Product - A product similar to an HMO and FFS plan.

The POS product lets you use providers who are not part of the HMO network. However, you pay more for using these non-network providers. You usually pay higher deductibles and coinsurances than you pay with a plan provider. You will also need to file a claim for reimbursement, like in a FFS plan. The HMO plan wants you to use its network of providers, but recognizes that sometimes enrollees want to choose their own provider.

The POS plans have two rows for “In Network” and “Out of Network” benefits. In Network shows what you pay if you go to the plan's providers; Out of Network shows what you pay if you decide not to go to the plan's providers.


Health Maintenance Page 20   To Next Page   To Previous Page

Organization (HMO) and Point of Service (POS) Plans

How to read this chart: The table below highlights selected features that may help you narrow your choice of health plans. Always consult plan brochures before making your final decision. This chart does not show all of your possible out-of-pocket costs.

The Premium shown is not for part-time employees. See your human resources office for details.

Primary Care Doctor Office shows what you pay for each office visit to your primary care doctor.

Specialist Office Copay shows what you pay for each office visit to a specialist. Contact your plan to find out what providers it considers specialists. Hospital per Stay Deductible/Copay is the amount you pay when you are admitted into a hospital.

20
Plan name - location Telephone number Enrollment code Your share of premium Accredited
Monthly Biweekly
Self only Self & family Self only Self & family Self only Self & family
Alabama
PrimeHealth of Alabama, Inc. - Southern Alabama and the Montgomery Area800/236-9421AA1AA257.64147.7026.6068.17 
The Oath - A Health Plan for Alabama, Inc. - Birmingham/Other Areas800/947-5093DF1DF297.22314.2844.87145.05 
Arizona
 Aetna Health Inc. - Phoenix/Tucson Areas800/537-9384WQ1WQ256.58155.4026.1171.72NCQA 1
Health Net of Arizona, Inc. - Maricopa/Pima/Other AZ counties800/289-2818A71A7269.11175.1031.9080.82NCQA 2
PacifiCare Health Plans - Maricopa/Pima/parts of Apache Junction800/531-3341A31A3270.39232.5332.49107.32NCQA 1
California
 Aetna Health Inc. - Southern California Area800/537-93842X12X258.49138.7526.9964.04NCQA 2
Blue Cross- HMO - Most of California800/235-8631M51M5272.25196.4633.3490.67NCQA 2
Blue Shield of CA Access+ - Most of California800/880-8086SJ1SJ270.92175.9332.7381.20NCQA 2
CIGNA HealthCare of California - Northern/Southern California800/244-62249T19T272.54159.6133.4873.67NCQA 2
Health Net - Most of California800/522-0088LB1LB268.19161.4331.4774.50NCQA 2
Kaiser Permanente - Northern California800/464-400059159274.81178.5834.5382.42NCQA 1
Kaiser Permanente - Southern California800/464-400062162270.04161.9032.3374.72NCQA 1
PacifiCare Health Plans - Most of California800/531-3341CY1CY257.20148.0426.4068.32NCQA 1
UHP Healthcare - LA/Orange/San Bernardino Counties800/544-0088C41C4257.09121.5726.3556.11JCAHO 1
Universal Care - Southern California800/257-30876Q16Q256.36148.8126.0168.68NCQA 2
Colorado
 Kaiser Permanente - Denver/Colorado Springs Areas800/632-970065165272.75221.5733.58102.26NCQA 1
PacifiCare of Colorado-High -Denver/Colorado Springs/Ft.Collins800/877-9777D61D6278.69277.5336.32128.09NCQA 1
PacifiCare of Colorado-Std - Denver/Colorado Springs/Ft.Collins800/877-9777D64D6556.21146.1425.9467.45NCQA 1


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Prescription drugs - Generic, Brand Name, and Non-formulary shows what you pay for prescriptions when you use a plan pharmacy. Non-formulary refers to prescriptions that are not on the plan's preferred list. Some plans charge different amounts for some drugs and for mail orders. In many plans, if you get the brand name instead of the generic drug, you also pay the difference between the two.

Member Survey Results - See page 1 for a description.

Accredited - The National Committee for Quality Assurance (N); the Joint Commission on Accreditation of Healthcare Organizations (J); and/or URAC (U). See pages 2 and 6 for details. A lower number means a better accreditation.

Plan name Primary care doctor office copay Specialist office copay Hospital per stay deductible/copay Prescription drugs Member Survey Results
Generic Brand Name Non- formulary Overall plan satisfactioni Getting needed care Getting care quickly How well doctors communicate Customer service Claims processing
Alabama
PrimeHealth of Alabama, Inc.$15$25$150/day x 4$10$20$40AverageAverageAbove AverageAbove AverageAverageAverage
The Oath - A Health Plan for Alabama, Inc.$20$20$100$10$20$30Above AverageAverageAbove AverageAbove AverageAverageAverage
Arizona
Aetna Health Inc.$20$25$250/day x 3$10$25$40AverageBelow AverageBelow AverageBelow AverageBelow AverageAverage
Health Net of Arizona, Inc.$10$10$100/day x 5$10$30$45Below AverageBelow AverageBelow AverageBelow AverageBelow AverageBelow Average
PacifiCare Health Plans$10$20None$10$20$20Below AverageBelow AverageBelow AverageAverageAverageAverage
California
Aetna Health Inc.$20$25$250/day x 3$10$25$40Below AverageBelow AverageBelow AverageBelow AverageBelow AverageBelow Average
Blue Cross- HMO$10$10None$5$1050%Below AverageBelow AverageBelow AverageAverageAverageAverage
Blue Shield of CA Access+$10$10None$5$10$25AverageBelow AverageBelow AverageAverageAverageAverage
CIGNA HealthCare of California$15$25$250$7$15$35Below AverageBelow AverageBelow AverageBelow AverageBelow AverageBelow Average
Health Net$10$10$100$10$20$35Below AverageBelow AverageBelow AverageBelow AverageBelow AverageBelow Average
Kaiser Permanente$15$15None$10$25$25 Average AverageBelow AverageBelow Average AverageAverage
Kaiser Permanente$10$10None$10$25$25 Average AverageAbove AverageBelow Average Above AverageAverage
PacifiCare Health Plans$10$20None$10$20$20AverageBelow AverageBelow AverageBelow AverageBelow AverageAverage
UHP Healthcare$10$10None$10$20$20      
Universal Care$10$10$100/day x 3$10$20$30AverageBelow AverageBelow AverageAverageAverageAverage
Colorado
 Kaiser Permanente$10$20$100$10$20$20AverageAverageBelow AverageBelow AverageAverageAverage
PacifiCare of Colorado-High$10$20$100$10$20$30Below AverageBelow AverageAverageAverageAverageAverage
PacifiCare of Colorado-Std$15$30$300$10$30$40Below AverageBelow AverageAverageAverageAverageAverage


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Health Maintenance Organization (HMO) and Point of Service (POS) Plans

How to read this chart: The table below highlights selected features that may help you narrow your choice of health plans. Always consult plan brochures before making your final decision. This chart does not show all of your possible out-of-pocket costs.

The Premium shown is not for part-time employees. See your human resources office for details.

Primary Care Doctor Office shows what you pay for each office visit to your primary care doctor.

Specialist Office Copay shows what you pay for each office visit to a specialist. Contact your plan to find out what providers it considers specialists. Hospital per Stay Deductible/Copay is the amount you pay when you are admitted into a hospital.

Plan name - location Telephone number Enrollment code Your share of premium Accredited
Monthly Biweekly
Self only Self & family Self only Self & family Self only Self & family
Connecticut
ConnectiCare - All of Connecticut800/251-7722TE1TE272.95223.2833.67103.05NCQA 1
District of Columbia
Aetna Health Inc.-High -Washington, DC Area800/537-9384JN1JN276.61172.5535.3679.64NCQA 1
Aetna Health Inc.-Std - Washington, DC Area800/537-9384JN4JN557.27134.0426.4361.86NCQA 1
CareFirst BlueChoice - Washington, D.C. Metro Area866/520-60992G12G2111.39242.5851.41111.96NCQA 1
Kaiser Permanente - Washington, DC Area301/468-6000E31E3266.75158.8630.8173.32NCQA 2
MD-IPA - Washington, DC Area800/251-0956JP1JP275.18181.0334.7083.55NCQA 1
Florida
Av-Med Health Plan (North Florida) - Tampa800/882-8633EM1EM276.87304.8135.48140.68NCQA 2
Av-Med Health Plan (South Florida) - Broward, Dade and Palm Beach800/882-8633ML1ML267.98206.9231.3895.50NCQA 2
Capital Health Plan - Tallahassee Area850/383-3311EA1EA276.93277.1435.50127.91NCQA 1
Foundation Health - Southern Florida800/441-55015E15E249.32135.6522.7662.61NCQA 2
Healthplan Southeast - North Florida850/668-3000RK1RK270.10207.8732.3595.94 
Humana Medical Plan - South Florida888/393-6765EE1EE264.38160.9629.7174.29URAC 1
JMH Health Plan - Broward-Dade counties800/721-2993J81J8252.49129.1324.2359.60 
Total Health Choice - Broward/Dade/Palm Beach Counties305/408-58234A14A263.27157.6329.2072.75 
Vista Healthplan - South Florida866/847-82353N13N274.62292.0134.44134.77NCQA 2
Georgia
Aetna Health Inc. - Atlanta and Athens Areas800/537-93842U12U275.57188.3134.8886.91NCQA 1
Kaiser Permanente - Atlanta Area800/611-1811F81F8262.38158.3828.7973.10NCQA 1


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Prescription drugs - Generic, Brand Name, and Non-formulary shows what you pay for prescriptions when you use a plan pharmacy. Non-formulary refers to prescriptions that are not on the plan's preferred list. Some plans charge different amounts for some drugs and for mail orders. In many plans, if you get the brand name instead of the generic drug, you also pay the difference between the two.

Member Survey Results - See page 1 for a description.

Accredited - The National Committee for Quality Assurance (N); the Joint Commission on Accreditation of Healthcare Organizations (J); and/or URAC (U). See pages 2 and 6 for details. A lower number means a better accreditation.

Plan name Primary care doctor office copay Specialist office copay Hospital per stay deductible/copay Prescription drugs Member Survey Results
Generic Brand Name Non- formulary Overall plan satisfactioni Getting needed care Getting care quickly How well doctors communicate Customer service Claims processing
Connecticut
ConnectiCare$10$10None$10$20$35Above AverageAbove AverageAbove AverageAverageAbove AverageAbove Average
District of Columbia
Aetna Health Inc.-High$15$20$150/day x 3$10$25$40AverageAverageAverageAverageAverageAverage
Aetna Health Inc.-Std$20$25$250/day x 3$10$25$40AverageAverageAverageAverageAverageAverage
CareFirst BlueChoice$20$30None$10$20$35AverageAverageBelow AverageBelow AverageBelow AverageBelow Average
Kaiser Permanente$10$20$100$10 $20Net$20 $40Net$20 $40NetAverageAverageAverageBelow AverageAbove AverageAverage
MD-IPA$10$20None$8$17$33Above AverageAbove AverageAverageAverageAbove AverageAverage
Florida
Av-Med Health Plan (North Florida)$20$30$100/day x 5$15$30$50AverageBelow AverageBelow AverageAverageAverageAverage
Av-Med Health Plan (South Florida)$15$15$100$10$20$30AverageBelow AverageBelow AverageAverageAverageAverage
Capital Health Plan$10$10$100$7$20$35Above AverageAbove AverageAverageAverageAbove AverageAbove Average
Foundation Health$10$15$200$7$14$34Below AverageBelow AverageBelow AverageBelow AverageBelow AverageAverage
Healthplan Southeast$10$10Nothing$7$20$35      
Humana Medical Plan$10$20$100/day x 3$5/$20$20/$40$100AverageBelow AverageBelow AverageBelow AverageAverageAverage
JMH HEALTH PLAN$10$10None$550%50%      
Total Health Choice$10$10$100$5$15$15      
Vista Healthplan$10$20$250$10$20$40Below AverageAverageBelow AverageAverageAverageAverage
Georgia
Aetna Health Inc.$20$25$250/day x 3$10$25$40AverageBelow AverageBelow AverageAverageAverageAverage
Kaiser Permanente$10$10None$10 $16Com$10 $16Com$10 $16ComAbove AverageAbove AverageAverageAverageAbove AverageAverage


Page 24   To Next Page   To Previous Page

Health Maintenance Organization (HMO) and Point of Service (POS) Plans

How to read this chart: The table below highlights selected features that may help you narrow your choice of health plans. Always consult plan brochures before making your final decision. This chart does not show all of your possible out-of-pocket costs.

The Premium shown is not for part-time employees. See your human resources office for details.

Primary Care Doctor Office shows what you pay for each office visit to your primary care doctor.

Specialist Office Copay shows what you pay for each office visit to a specialist. Contact your plan to find out what providers it considers specialists. Hospital per Stay Deductible/Copay is the amount you pay when you are admitted into a hospital.

Plan name - location Telephone number Enrollment code Your share of premium Accredited
Monthly Biweekly
Self only Self & family Self only Self & family Self only Self & family
Guam
PacifiCare Asia Pacific-High -Guam/N. Mariana Islands/Palau671/647-3526JK1JK264.19168.6629.62