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Sioux Valley Health Plan and its participating providers acknowledge their responsibility to provide high quality safe care in a cost-effective manner through an ongoing monitoring, evaluation and improvement process. The key to our success is our network of primary care physicians, specialists and hospitals. In partnership with their health care providers, Sioux Valley Health Plan actively promotes health care education, prevention and early detection. Together we understand the need to deliver the best possible safe patient care, and maintain good community health while developing cost-effective solutions.

Sioux Valley Health Plan believes that in order to meet the needs of our patients and health care partners, everything we do must be of the highest quality, which includes patient safety, and value available in our region. By improving the quality of care provided, employing the best managed care practices and principles, and partnering with our consumers, employer groups and physicians, the Health Plan is able to assist in saving lives, reducing disability, improving productivity and managing health care costs.

Patient safety is a priority and Sioux Valley Health Plan does not separate quality from safety as you can see by our Quality Initiatives and educational programs. Our Quality Initiatives are founded on evidence-based clinical practice guidelines, which are available to all SVHP providers on our website. Education is pivotal to the success of our Quality Initiatives and will be provided to members by way of individual mailings, newsletters, worksite wellness programs and/or phone calls from health plan staff. Current patient safety activities are education based initiatives and are not outcome oriented. The current programs include (but are not inclusive in description) are:

New Baby Cards and Immunization Schedules-All parents of newborns receive a congratulatory cards and immunization schedule that contains the recommended immunizations from birth to age 16. Sioux Valley Health Plan covers all immunizations recognized by the CDC in the benefit package at 100%.

Adolescent Health Quality Improvement Activity-Our focus is on adolescents between the 6th and 8th grades. The program includes education regarding health risks and the need for annual visits to a primary care physician in order to establish a trusting relationship to foster open disclosure of future health information.