HealthPartners Classic Plan

Open Access Deductible Plan

http://www.healthpartners.com

http://www.consumerchoice.com/fehb

2005


A Health Maintenance Organization


Serving: Minneapolis, St. Paul, St. Cloud, South Central,

South Eastern and surrounding communities in

Minnesota

West Central Wisconsin

Enrollment in these Plans is limited. You must live or work

in our Geographic service area to enroll. See page 8 for

requirements.

HealthPartners has been awarded "Excellent" Accreditation for its commercial HMO and Medicare Advantage plans from the National Committee for Quality Assurance (NCQA). NCQA is an independent, not-for-profit organization dedicated to measuring the quality of America's health care.

Enrollment codes for these Plans:

531 Self Only Classic Plan High Option

532 Self and Family Classic Plan High Option

534 Self Only Open Access Deductible Plan Standard Option

535 Self and Family Open Access Deductible Plan Standard Option

RI 73-009

Dear Federal Employees Health Benefits Program Participant:

Welcome to the 2005 Open Season! By continuing to introduce pro-consumer health care ideas, the Office of Personnel Management (OPM) team has given you greater, cost effective choices. This year several national and local health plans are offering new options, strengthening the Federal Employees Health Benefits (FEHB) Program and highlighting once again its unique and distinctive market-oriented features. I remain firm in my belief that you, when fully informed as a Federal subscriber, are in the best position to make the decisions that meet your needs and those of your family. Plan brochures provide information to help subscribers make these fully informed decisions. Please take the time to review the plan’s benefits, particularly Section 2, which explains plan changes.

Exciting new features this year give you additional opportunities to save and better manage your hard-earned dollars. For 2005, I am very pleased and enthusiastic about the new High Deductible Health Plans (HDHP) with a Health Savings Account (HSA) or Health Reimbursement Arrangement (HRA) component. This combination of health plan and savings vehicle provides a new opportunity to save and better manage your money. If an HDHP/HSA is not for you and you are not retired, I encourage you to consider a Flexible Spending Account (FSA) for health care. FSAs allow you to reduce your out-of-pocket health care costs by 20 to more than 40 percent by paying for certain health care expenses with tax-free dollars, instead of after-tax dollars.

Since prevention remains a major factor in the cost of health care, last year OPM launched the HealthierFeds campaign. Through this effort we are encouraging Federal team members to take greater responsibility for living a healthier lifestyle. The positive effect of a healthier life style brings dividends for you and reduces the demands and costs within the health care system. This campaign embraces four key “actions” that can lead to a healthy America: be physically active every day, eat a nutritious diet, seek out preventative screenings, and make healthy lifestyle choices. Be sure to visit HealthierFeds at www.healthierfeds.opm.gov for more details on this important initiative. I also encourage you to visit the Department of Health and Human Services website on Wellness and Safety, www.hhs.gov/safety/index.shtml, which complements and broadens healthier lifestyle resources. The site provides extensive information from health care experts and organizations to support your personal interest is staying healthy.

The FEHB Program offers the Federal team the widest array of cost-effective health care options and the information needed to make the best choice for you and your family. You will find comprehensive health plan information in this brochure, in the 2005 Guide to FEHB Plans, and on the OPM Website at www.opm.gov/insure. I hope you find these resources useful, and thank you once again for your service to the nation.

Sincerely,

 


Kay Coles James

Director


Notice of the United States Office of Personnel Management’s

Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

By law, the United States Office of Personnel Management (OPM), which administers the Federal Employees Health Benefits (FEHB) Program, is required to protect the privacy of your personal medical information. OPM is also required to give you this notice to tell you how OPM may use and give out (“disclose”) your personal medical information held by OPM.

OPM will use and give out your personal medical information:

To you or someone who has the legal right to act for you (your personal representative),

To the Secretary of the Department of Health and Human Services, if necessary, to make sure your privacy is protected,

To law enforcement officials when investigating and/or prosecuting alleged or civil or criminal actions, and

Where required by law.

OPM has the right to use and give out your personal medical information to administer the FEHB Program. For example:

To communicate with your FEHB health plan when you or someone you have authorized to act on your behalf asks for our assistance regarding a benefit or customer service issue.

To review, make a decision, or litigate your disputed claim.

For OPM and the General Accounting Office when conducting audits.

OPM may use or give out your personal medical information for the following purposes under limited circumstances:

For Government health care oversight activities (such as fraud and abuse investigations),

For research studies that meet all privacy law requirements (such as for medical research or education), and

To avoid a serious and imminent threat to health or safety.

By law, OPM must have your written permission (an “authorization”) to use or give out your personal medical information for any purpose that is not set out in this notice. You may take back (“revoke”) your written permission at any time, except if OPM has already acted based on your permission.

By law, you have the right to:

See and get a copy of your personal medical information held by OPM.

Amend any of your personal medical information created by OPM if you believe that it is wrong or if information is missing, and OPM agrees. If OPM disagrees, you may have a statement of your disagreement added to your personal medical information.

Get a listing of those getting your personal medical information from OPM in the past 6 years. The listing will not cover your personal medical information that was given to you or your personal representative, any information that you authorized OPM to release, or that was given out for law enforcement purposes or to pay for your health care or a disputed claim.

Ask OPM to communicate with you in a different manner or at a different place (for example, by sending materials to a P.O. Box instead of your home address).

Ask OPM to limit how your personal medical information is used or given out. However, OPM may not be able to agree to your request if the information is used to conduct operations in the manner described above.

Get a separate paper copy of this notice.

For more information on exercising your rights set out in this notice, look at www.opm.gov/insure on the Web. You may also call 202-606-0745 and ask for OPM’s FEHB Program privacy official for this purpose.

If you believe OPM has violated your privacy rights set out in this notice, you may file a complaint with OPM at the following address:

Privacy Complaints

United States Office of Personnel Management

P.O. Box 707

Washington, DC 20004-0707

Filing a complaint will not affect your benefits under the FEHB Program. You also may file a complaint with the Secretary of the United States Department of Health and Human Services.

By law, OPM is required to follow the terms in this privacy notice. OPM has the right to change the way your personal medical information is used and given out. If OPM makes any changes, you will get a new notice by mail within 60 days of the change. The privacy practices listed in this notice are effective April 14, 2003.


 

Table of Contents

Introduction. 3

Plain Language. 3

Stop Health Care Fraud! 3

Preventing medical mistakes. 4

Section 1. Facts about this HMO plan. 6

How we pay providers. 6

Who provides my health care?. 6

Your Rights 6

Service Area 8

Section 2. How we change for 2005. 9

Program-wide changes. 9

Changes to this Plan. 9

Section 3. How you get care. 10

Identification cards. 10

Where you get covered care. 10

Plan providers. 10

Plan facilities 10

What you must do to get covered care. 11

Primary care 11

Specialty care. 12

Hospital care 13

Circumstances beyond our control 13

Services requiring our prior approval 13

Section 4. Your costs for covered services. 14

Copayments 14

Deductible 14

Coinsurance 14

Your catastrophic protection out-of-pocket maximum.. 14

Section 5. Benefits – OVERVIEW (See page 9 for how our benefits changed this year and page 64 for a benefits summary.). 15

Section 5(a) Medical services and supplies provided by physicians and other health care professionals. 17

Section 5(b) Surgical and anesthesia services provided by physicians and other health care professionals. 29

Section 5(c) Services provided by a hospital or other facility, and ambulance services. 34

Section 5(d) Emergency services/accidents. 37

Section 5(e) Mental health and substance abuse benefits. 39

Section 5(f) Prescription drug benefits. 41

Section 5(g) Special features. 44

CareLineSM Service. 44

BabyLineSM Service. 44

Services for deaf and hearing impaired. 44

Log on to your personalized member page. 44

10,000 Steps® Program.. 44

Frequent Fitness Program.. 44

Section 5(h) Dental benefits. 45

Section 5(i) Non-FEHB benefits available to Plan members. 47

Section 6. General exclusions – things we don’t cover 48

Section 7. Filing a claim for covered services. 49

Section 8. The disputed claims process. 50

Section 9. Coordinating benefits with other coverage. 52

When you have other health coverage. 52

What is Medicare?. 52

Should I enroll in Medicare?. 52

The Original Medicare Plan (Part A or Part B) 53

Medicare Advantage. 55

TRICARE and CHAMPVA.. 55

Workers’ Compensation. 55

Medicaid 56

When other Government agencies are responsible for your care. 56

When others are responsible for injuries. 56

Section 10. Definitions of terms we use in this brochure. 57

Section 11. FEHB Facts. 58

Coverage information. 58

No pre-existing condition limitation. 58

Where you can get information about enrolling in the FEHB Program.. 58

Types of coverage available for you and your family. 58

Children’s Equity Act 59

When benefits and premiums start 59

When you retire. 59

When you lose benefits. 59

When FEHB coverage ends. 59

Spouse equity coverage. 60

Temporary Continuation of Coverage (TCC) 60

Converting to individual coverage. 60

Getting a Certificate of Group Health Plan Coverage. 60

Section 12.Two Federal Programs complement FEHB benefits. 61

The Federal Flexible Spending Account Program – FSAFEDS. 61

The Federal Long Term Care Insurance Program.. 65

Index. 66

Summary of benefits for the HealthPartners Classic and Open Access Deductible Plan – 2005. 67

2005 Rate Information for HealthPartners Classic and Open Access Deductible Plan. 69


 

Introduction

This brochure describes the benefits of HealthPartners Classic Plan under our contract (CS 2875) with the United States Office of Personnel Management, as authorized by the Federal Employees Health Benefits law. This Plan is underwritten by Group Health, Inc. The address for HealthPartners Classic Plan administrative offices is:

Group Health, Inc., dba HealthPartners Classic Plan

8100 34th Avenue South

Minneapolis, MN 55440

This brochure is the official statement of benefits. No oral statement can modify or otherwise affect the benefits, limitations, and exclusions of this brochure. It is your responsibility to be informed about your health benefits.

If you are enrolled in this Plan, you are entitled to the benefits described in this brochure. If you are enrolled in Self and Family coverage, each eligible family member is also entitled to these benefits. You do not have a right to benefits that were available before January 1, 2005, unless those benefits are also shown in this brochure.

OPM negotiates benefits and rates with each plan annually. Benefit changes are effective January 1, 2005, and changes are summarized on page 8. Rates are shown at the end of this brochure.

Plain Language

All FEHB brochures are written in plain language to make them responsive, accessible, and understandable to the public. For instance,

Except for necessary technical terms, we use common words. For instance, “you” means the enrollee or family member, “we” means HealthPartners Classic Plan.

We limit acronyms to ones you know. FEHB is the Federal Employees Health Benefits Program. OPM is the United States Office of Personnel Management. If we use others, we tell you what they mean first.

Our brochure and other FEHB plans’ brochures have the same format and similar descriptions to help you compare plans.

If you have comments or suggestions about how to improve the structure of this brochure, let OPM know. Visit OPM’s “Rate Us” feedback area at www.opm.gov/insure or e-mail OPM at fehbwebcomments@opm.gov. You may also write to OPM at the U.S. Office of Personnel Management, Insurance Services Programs, Program Planning & Evaluation Group, 1900 E Street, NW, Washington, DC 20415-3650.

Stop Health Care Fraud!

Fraud increases the cost of health care for everyone and increases your Federal Employees Health Benefits Program premium.

OPM’s Office of the Inspector General investigates all allegations of fraud, waste, and abuse in the FEHB Program regardless of the agency that employs you or from which you retired.

Protect Yourself From Fraud – Here are some things that you can do to prevent fraud:

Be wary of giving your plan identification (ID) number over the telephone or to people you do not know, except to your doctor, other provider, or authorized plan or OPM representative.

Let only the appropriate medical professionals review your medical record or recommend services.

Avoid using health care providers who say that an item or service is not usually covered, but they know how to bill us to get it paid.

Carefully review explanations of benefits (EOBs) that you receive from us.

Do not ask your doctor to make false entries on certificates, bills or records in order to get us to pay for an item or service.

If you suspect that a provider has charged you for services you did not receive, billed you twice for the same service, or misrepresented any information, do the following:

Call the provider and ask for an explanation. There may be an error.

If the provider does not resolve the matter, call us at 952-883-5000 or 1-800-883-2177 and explain the situation.

If we do not resolve the issue:

CALL - THE HEALTH CARE FRAUD HOTLINE

202-418-3300

OR WRITE TO:

United States Office of Personnel Management

Office of the Inspector General Fraud Hotline

1900 E Street NW Room 6400

Washington, DC20415-1100


Do not maintain as a family member on your policy:

Your former spouse after a divorce decree or annulment is final (even if a court order stipulates otherwise); or

Your child over age 22 (unless he/she is disabled and incapable of self support).

If you have any questions about the eligibility of a dependent, check with your personnel office if you are employed, with your retirement office (such as OPM) if you are retired, or with the National Finance Center if you are enrolled under Temporary Continuation of Coverage.

You can be prosecuted for fraud and your agency may take action against you if you falsify a claim to obtain FEHB benefits or try to obtain services for someone who is not an eligible family member or who is no longer enrolled in the Plan.

Preventing medical mistakes

An influential report from the Institute of Medicine estimates that up to 98,000 Americans die every year from medical mistakes in hospitals alone. That’s about 3,230 preventable deaths in the FEHB Program a year. While death is the most tragic outcome, medical mistakes cause other problems such as permanent disabilities, extended hospital stays, longer recoveries, and even additional treatments. By asking questions, learning more and understanding your risks, you can improve the safety of your own health care, and that of your family members. Take these simple steps:

1. Ask questions if you have doubts or concerns.

Ask questions and make sure you understand the answers.

Choose a doctor with whom you feel comfortable talking.

Take a relative or friend with you to help you ask questions and understand answers.

2. Keep and bring a list of all the medicines you take.

Give your doctor and pharmacist a list of all the medicines that you take, including non-prescription medicines.

Tell them about any drug allergies you have.

Ask about side effects and what to avoid while taking the medicine.

Read the label when you get your medicine, including all warnings.

Make sure your medicine is what the doctor ordered and know how to use it.

Ask the pharmacist about your medicine if it looks different than you expected.

3. Get the results of any test or procedure.

Ask when and how you will get the results of tests or procedures.

Don’t assume the results are fine if you do not get them when expected, be it in person, by phone, or by mail.

Call your doctor and ask for your results.

Ask what the results mean for your care.

4. Talk to your doctor about which hospital is best for your health needs.

Ask your doctor about which hospital has the best care and results for your condition if you have more than one hospital to choose from to get the health care you need.

Be sure you understand the instructions you get about follow-up care when you leave the hospital.

5. Make sure you understand what will happen if you need surgery.

Make sure you, your doctor, and your surgeon all agree on exactly what will be done during the operation.

Ask your doctor, “Who will manage my care when I am in the hospital?”

Ask your surgeon:

Exactly what will you be doing?

About how long will it take?

What will happen after surgery?

How can I expect to feel during recovery?

Tell the surgeon, anesthesiologist, and nurses about any allergies, bad reaction to anesthesia, and any medications you are taking.

Want more information on patient safety?

www.ahrq.gov/consumer/pathqpack.html. The Agency for Healthcare Research and Quality makes available a wide-ranging list of topics not only to inform consumers about patient safety but to help choose quality health care providers and improve the quality of care you receive.

www.npsf.org. The National Patient Safety Foundation has information on how to ensure safer health care for you and your family.

www.talkaboutrx.org/consumer.html. The National Council on Patient Information and Education is dedicated to improving communication about the safe, appropriate use of medicines.

www.leapfroggroup.org. The Leapfrog Group is active in promoting safe practices in hospital care.

www.ahqa.org. The American Health Quality Association represents organizations and health care professionals working to improve patient safety.

www.quic.gov/report. Find out what federal agencies are doing to identify threats to patient safety and help prevent mistakes in the nation’s health care delivery system.


 

Section 1. Facts about this HMO plan

This Plan is a health maintenance organization (HMO). We require you to see specific physicians, hospitals, and other providers that contract with us. These Plan providers coordinate your health care services. The Plan is solely responsible for the selection of these providers in your area. Contact the Plan for a copy of their most recent provider directory. There are separate provider directories for the HealthPartners Classic Plan and the HealthPartners Open Access Deductible Plan.

HMOs emphasize preventive care such as routine office visits, physical exams, well-baby care, and immunizations, in addition to treatment for illness and injury. Our providers follow generally accepted medical practice when prescribing any course of treatment.

When you receive services from Plan providers, you will not have to submit claim forms or pay bills. You pay only the copayments, coinsurance, and deductibles described in this brochure. When you receive emergency services from non-Plan providers, you may have to submit claim forms.

You should join an HMO because you prefer the plan’s benefits, not because a particular provider is available. You cannot change plans because a provider leaves our Plan. We cannot guarantee that any one physician, hospital, or other provider will be available and/or remain under contract with us.

How we pay providers

We contract with individual physicians, medical groups, and hospitals to provide the benefits in this brochure. These Plan providers accept a negotiated payment from us, and you will only be responsible for your copayments or coinsurance.

Who provides my health care?

HealthPartners Classic Plan

HealthPartners Classic Plan is a group practice prepayment plan offering health services at more than 100 medical, mental health and dental facilities in Minnesota and western Wisconsin. HealthPartners Classic Plan medical providers include more than 700 primary care physicians with access to nearly 12,000 specialists.

The HealthPartners Classic Network is made up of “care networks” of clinics, physicians, hospitals and other health care professionals who work together to provide your care. Each care network establishes the access procedures a member must follow to receive benefits. Some care networks require a referral for some services. Others offer direct access to care network specialists. All care networks offer direct access to Ob/Gyn providers and mental health/chemical health, routine vision and urgent care networks.

HealthPartners Open Access Deductible Plan

The HealthPartners Open Access Deductible Plan lets you receive care from nearly 12,000 physicians in the HealthPartners Open Access Network across Minnesota and in western Wisconsin. Referrals are not required and you do not need to choose a primary care clinic. Any time you or a member in your family needs care, you may choose to see any provider in this network. You may self-refer to any of the nearly 12,000 specialists in the network. With limited exceptions, if you seek care from a provider who is not listed in this directory, your care is considered out-of-network and may not be covered

Your Rights

OPM requires that all FEHB Plans provide certain information to their FEHB members. You may get information about us, our networks, providers, and facilities. OPM’s FEHB Web site (www.opm.gov/insure) lists the specific types of information that we must make available to you. Some of the required information is listed below.

HealthPartners, Inc. is a Minnesota nonprofit corporation under Articles of Incorporation dated December 28, 1983, and is operated under the Minnesota Nonprofit Corporation Act, Minnesota Statues Chapter 317A. HealthPartners was formed through the affiliation of Group Health, Inc. and MedCenters Health Plan in 1992. Group Health, Inc. (a 501(c) (3) corporation) has been in existence as a nonprofit corporation since 1957. MedCenters Health Plan was founded in 1972, and is no longer in existence.

HealthPartners is Minnesota’s only consumer-guided health plan. Our Board of Directors is composed of consumer-elected members.

HealthPartners is a licensed HMO in the State of Minnesota. Group Health, Inc., is a federally qualified HMO, and received that qualification in 1974.

 

Information on the following topics is available by calling HealthPartners Member Services:

Plan prior authorization and utilization review procedures

Use of clinical protocols, practice guidelines and utilization review standards

Special disease management programs and programs for persons with disabilities

Prescription drug formulary and procedures for considering requests of patient-specific waivers

Qualifications of reviewers at the initial decision and reconsideration under the FEHB disputed claims process

Member Services representatives are available from 7:30 a.m. until 6:00 p.m., Monday through Friday, Central time.

If you want more information about us, call 952-883-5000 or 1-800-883-2177 (hearing impaired individuals should call 952-883-5127), or write to HealthPartners, P.O. Box 1309, Minneapolis, MN 55440-1309. You may also contact us by fax at 952-883-5666 or visit our Web site at www.healthpartners.com.


Service Area

To enroll in these Plans, you must live in or work in our Service Area. This is where our providers practice. Our service area is:

The HealthPartners Classic Plan

The following counties in Minnesota: Anoka, Benton, Carver, Chisago, Dakota, Hennepin, Isanti, Mille Lacs, Morrison, Ramsey, Rice, Scott, Sherburne, Stearns, Washington, and Wright.

The following counties in Wisconsin: Pierce, Polk, and St. Croix.

 

HealthPartners Open Access Deductible Plan

The following counties in Minnesota:

Anoka, Benton, Carver, Chisago, Dakota, Dodge, Fillmore, Goodhue, Hennepin, Houston, Isanti, LeSueur, McLeod, Meeker, Mille Lacs, Morrison, Olmsted, Ramsey, Rice, Scott, Sherburne, Stearns, Steele, Wabasha, Washington, Winona, and Wright.

The following are partial counties in Minnesota:

Douglas and Todd

The following counties in Wisconsin:

Buffalo, Dunn, LaCrosse, Pepin, Pierce, Polk, St. Croix, and Trempealeau.

Ordinarily, you must get your care from providers who contract with us. If you receive care outside our service area, we will pay only for emergency care benefits. We will not pay for any other health care services out of our service area unless the services have prior plan approval.

If you or a covered family member move outside of our service area, you can enroll in another plan. If your dependents live out of the area (for example, if your child goes to college in another state), you should consider enrolling in a fee-for-service plan or an HMO that has agreements with affiliates in other areas. If you or a family member move, you do not have to wait until Open Season to change plans. Contact your employing or retirement office.


 

Section 2. How we change for 2005

 

Do not rely on these change descriptions; this page is not an official statement of benefits. For that, go to Section 5 Benefits. Also, we edited and clarified language throughout the brochure; any language change not shown here is a clarification that does not change benefits.

Program-wide changes

In Section 9, we revised the Medicare Primary Payer Chart and updated the language regarding Medicare Advantage plans (formerly called Medicare+Choice plans). See page 54.

In Section 12, we revised the language regarding two Federal Programs that complement FEHB benefits, the Federal Flexible Spending Account Program – FSAFEDS – and the Federal Long Term Care Insurance Program. See page 61.

Changes to this Plan

Hearing aids: 80% coverage for members age 18 or younger who have hearing loss due to functional congenital malformation of the ears that is not correctable by the other cover services. Limited to one hearing aid for each ear every three years. Member responsibility is 20% of the charges.

Emergency outpatient visit at a hospital: copayment increased from $50 to $55 for Classic members.

Specialty Formulary Drugs must be obtained at a designated vendor.

Your share of the Classic non-Postal premium will increase by 40.3% for Self Only or 38.3% for Self and Family.

Extended Care/skilled nursing facility care – Per admission copayment of $100 after deductible. Previously, member responsibility was 10% of the charges. This change is applies only to Open Access members.

Outpatient hospital services – Maximum calendar year out of pocket limit of $1500 per person. Previously there was no limit. This change applies to Open Access members.

Accidental Dental/Emergency Services – Plan pays 75% of the charges. Member responsibility is 25% of charges. Maximum benefit of $300 per calendar year. Previously members paid a $50 annual deductible. This change applies to Open Access members.


 

Section 3. How you get care

Identification cards

We will send you an identification (ID) card when you enroll. You should carry your ID card with you at all times. You must show it whenever you receive services from a Plan provider, or fill a prescription at a Plan pharmacy. Until you receive your ID card, use your copy of the Health Benefits Election Form, SF-2809, your health benefits enrollment confirmation (for annuitants), or your Employee Express confirmation letter.

If you do not receive your ID card within 30 days after the effective date of your enrollment, or if you need replacement cards, call us at 952-883-5000 or 1-800-883-2177 (hearing impaired individuals should call 952-883-5127). You may also request replacement cards through our Web site at www.healthpartners.com.

Where you get covered care

You get care from "Plan providers" and "Plan facilities." You will only pay copayments and/or coinsurance, and you will not have to file claims.

· Plan providers

Plan providers are physicians and other health care professionals in our service area that we contract with to provide covered services to our members. We credential Plan providers according to national standards.

We list Plan providers in the provider directory for the Plan you select, which we update periodically. For the most up-to-date information, visit www.consumerchoice.com/fehb, where information is updated weekly. There are separate provider directories for the HealthPartners Classic Plan and the HealthPartners Open Access Deductible Plan.

HealthPartners Classic Plan

The HealthPartners Classic Plan is a group practice prepayment plan that allows members to receive health services at more than 100 medical, mental health and dental facilities. HealthPartners Classic Plan medical providers include more than 700 primary care doctors and nearly 12,000 specialists to whom patients may be referred.

When you enroll in the HealthPartners Classic Plan, you select a primary care clinic. You’ll receive most of your care from that clinic. Each covered person in a family may select a different primary care clinic and may change clinic selections monthly.

HealthPartners Open Access Deductible Plan

The HealthPartners Open Access Deductible Plan lets you receive care from nearly 12,000 physicians in the HealthPartners Open Access Network across Minnesota and in western Wisconsin. Referrals are not required and you do not need to choose a primary care clinic. Any time you or a member in your family needs care, you may choose to see any provider in this network. With limited exceptions, if you seek care from a provider who is not listed in this directory, your care is considered out-of-network and may not be covered.

Plan facilities

Plan facilities are hospitals and other facilities in our service area that we contract with to provide covered services to our members. We list these in the provider directory, which we update periodically. The list is also on our Web site: www.consumerchoice.com/fehb.


What you must do to get covered care

HealthPartners Classic Plan

It depends on the type of care you need. First, you and each family member should choose a primary care physician at the primary care clinic you enroll in. This decision is important since your primary care physician provides or arranges for most of your health care. For help selecting a primary care physician, call your clinic.

HealthPartners Open Access Deductible Plan

Any time you or a member in your family needs care, you may choose to see any provider in this network. With limited exceptions, if you seek care from a provider who is not listed in this directory, your care is considered out-of-network and may not be covered.

Primary care

HealthPartners Classic Plan

Your primary care physician* can be a family practitioner, internist, pediatrician, or general practitioner. Your primary care physician will provide most of your health care, or give you a referral to see a specialist.

If you want to change primary care physicians or if your primary care physician leaves the Plan, call us. We will help you select a new one.

* Although Obstetrics/Gynecology (Ob/Gyn) is not considered primary care, each care network allows members direct access – no referral required – to the Ob/Gyn providers associated with the care network.

HealthPartners Open Access Deductible Plan

Members in this Plan are not required to pick a primary clinic. However, we encourage people to work with a personal physician who will get to know them.

Your primary care physician can be a family practitioner, internist, Ob/Gyn, pediatrician, or general practitioner. Your primary care physician will provide most of your health care, or suggest that you see a specialist. You can see any specialist in the health plan network without a referral.

If you want to change your primary care physician or if your primary care physician leaves the Plan, simply choose another provider from the HealthPartners Open Access directory.

For the most up-to-date provider information, visit www.consumerchoice.com/fehb, where information is updated weekly.

Specialty care

HealthPartners Classic Plan

In most cases, your primary care physician will refer you to a specialist for needed care. When you receive a referral from your primary care physician, you must return to the primary care physician after the consultation, unless your primary care physician authorized a certain number of visits without additional referrals. The primary care physician must provide or authorize all follow-up care. Do not go to the specialist for return visits unless your primary care physician gives you a referral.

However, some clinics allow you to self-refer to certain specialists. These specialists are listed in the directory and on www.consumerchoice.com/fehb with the note “No Referral Required.”

No matter which primary care clinic you use, all members have direct access – no referral required – to the following specialized care:

Ob/Gyn providers associated with your care network

Mental Health/Chemical Health Network

Vision Care Network

Urgent Care Network

Here are other things you should know about specialty care:

If you need to see a specialist frequently because of a chronic, complex, or serious medical condition, your primary care physician will develop a treatment plan that allows you to see your specialist for a certain number of visits without additional referrals. Your primary care physician will use our criteria when creating your treatment plan (the physician may have to get an authorization or approval beforehand).

If you are seeing a specialist when you enroll in our Plan, talk to your primary care physician. Your primary care physician will decide what treatment you need. If he or she decides to refer you to a specialist, ask if you can see your current specialist. If your current specialist does not participate with us, you must receive treatment from a specialist who does. Generally, we will not pay for you to see a specialist who does not participate with our Plan.

If you are seeing a specialist and your specialist leaves the Plan, call your primary care physician, who will arrange for you to see another specialist. You may receive services from your current specialist until we can make arrangements for you to see someone else.

HealthPartners Open Access Deductible Plan

You have direct access to any specialist in the HealthPartners Open Access Network without a referral.

If you are seeing a specialist when you enroll in our Plan and your current specialist does not participate with us, you must receive treatment from a specialist who does. Generally, we will not pay for you to see a specialist who does not participate with our Plan.

If you are seeing a specialist and your specialist leaves the Plan, call Member Services at 952-883-5000 or 1-800-883-2177 for assistance. You may receive services from your current specialist until we can make arrangements for you to see someone else.

Both Plans

If you have a chronic or disabling condition and lose access to your specialist because we:

terminate our contract with your specialist for other than cause; or

drop out of the Federal Employees Health Benefits (FEHB) Program and you enroll in another FEHB Plan; or

reduce our service area and you enroll in another FEHB Plan,

you may be able to continue seeing your specialist for up to 120 days after you receive notice of the change. Contact us or, if we drop out of the Program, contact your new plan.

If you are in the second or third trimester of pregnancy and you lose access to your specialist based on the above circumstances, you can continue to see your specialist until the end of your postpartum care, even if it is beyond the 90 days.

Hospital care

Your Plan primary care physician or specialist will make necessary hospital arrangements and supervise your care. This includes admission to a skilled nursing or other type of facility.

If you are in the hospital when your enrollment in our Plan begins, call HealthPartners Member Services immediately at 952-883-5000 or 1-800-883-2177 (hearing impaired individuals should call 952-883-5127). If you are new to the FEHB Program, we will arrange for you to receive care.

If you changed from another FEHB plan to us, your former plan will pay for the hospital stay until:

You are discharged, not merely moved to an alternative care center; or

The day your benefits from your former plan run out; or

The 92nd day after you become a member of this Plan, whichever happens first.

These provisions apply only to the benefits of the hospitalized person. If your plan terminates participation in the FEHB Program in whole or in part, or if OPM orders an enrollment change, this continuation of coverage provision does not apply. In such case, the hospitalized family member’s benefits under the new plan begin on the effective date of enrollment.

Circumstances beyond our control

Under certain extraordinary circumstances, such as natural disasters, we may have to delay your services or we may be unable to provide them. In that case, we will make all reasonable efforts to provide you with the necessary care.

Services requiring our prior approval

Your primary care physician has authority to refer you for most services. For certain services, however, your physician must obtain approval from us. Before giving approval, we consider if the service is covered, medically necessary, and follows generally accepted medical practice.

We call this review and approval process prior authorization. Your physician must obtain prior authorization for services such as:

reconstructive surgery

promising therapies/new technologies

transplants

medically necessary dental care, such as orthognathic surgery

durable medical equipment and prosthetics

home health care

skilled nursing care

hospice care

habilitative therapy

The complete list, along with the criteria we use to review authorization requests, is available on www.healthpartners.com. or by calling HealthPartners Member Services at 952-883-5000 or 1-800-883-2177 (hearing impaired individuals should call 952-883-5127).

Your Plan physician is responsible for obtaining prior authorization.


 

Section 4. Your costs for covered services

You must share the costs of some services. You are responsible for:

Copayments

A copayment is a fixed amount of money you pay to the provider, facility, pharmacy, etc., when you receive services.

Example: When you see your primary care physician you pay a copayment of $15 per office visit and when you go in the hospital, you pay $100 per admission.

Deductible

Adeductible is a fixed expense you must incur for certain covered services and supplies before we start paying benefits for them. Copayments do not count toward any deductible.

For the HealthPartners Open Access Deductible Plan, the calendar year deductible is $250 per person. Under a family enrollment, the deductible is considered satisfied and benefits are payable for all family members when the combined covered expenses applied to the calendar year deductible for family members reach $500.

For the HealthPartners Classic Plan, there is a $50 annual deductible for emergency dental services for accidental injury when care is provided by a non-Plan dentist. Copayments or coinsurance for any other service do not count toward this deductible.

NOTE: If you change plans during Open Season, you do not have to start a new deductible under your old plan between January 1 and the effective date of your new plan. If you change plans at another time during the year, you must begin a new deductible under your new plan.

And, if you change options in this Plan during the year, we will credit the amount of covered expenses already applied toward the deductible of your old option to the deductible of your new option.

Coinsurance

Coinsurance is the percentage of our negotiated fee that you must pay for your care.

Example: In our Plan, you pay 20% of our allowance for infertility services and durable medical equipment.

Your catastrophic protection out-of-pocket maximum

After your copayments and/or coinsurance total $3,000 per person or $5,000 per familyin any calendar year, you do not have to pay any more for covered services. Be sure to keep accurate records of your copayments and or coinsurance since you are responsible for informing us when you reach the maximum.

 

 


 

Section 5. Benefits – OVERVIEW
(See page 9 for how our benefits changed this year and page 64 for a benefits summary.)

Note: This benefits section is divided into subsections. Please read the important things you should keep in mind at the beginning of each subsection. Also read the General Exclusions in Section 6; they apply to the benefits in the following subsections. To obtain claim forms, claims filing advice, or more information about our benefits, contact HealthPartners Member Services at 952-883-5000 or 1-800-883-2177 (hearing impaired individuals should call 952-883-5127), or visit our Web site at www.healthpartners.com.

Section 5(a) Medical services and supplies provided by physicians and other health care professionals. 17

Diagnostic and treatment services. 17

Lab, X-ray and other diagnostic tests. 17

Preventive care, adult 18

Preventive care, children. 18

Maternity care. 19

Family planning. 19

Infertility services. 20

Allergy care. 20

Treatment therapies. 21

Physical and occupational therapies. 22

Speech therapy. 23

Hearing services (testing, treatment, and supplies) 23

Vision services (testing, treatment, and supplies) 24

Foot care. Error! Bookmark not defined.

Orthopedic and prosthetic devices. 25

Durable medical equipment (DME) 26

Home health services. 27

Chiropractic. 27

Alternative treatments. 28

Educational classes and programs. 28

Section 5(b) Surgical and anesthesia services provided by physicians and other health care professionals. 29

Surgical procedures. 29

Reconstructive surgery. 30

Oral and maxillofacial surgery. 31

Organ/tissue transplants. 32

Anesthesia. 33

Section 5(c) Services provided by a hospital or other facility, and ambulance services. 34

Inpatient hospital 34

Outpatient hospital or ambulatory surgical center 35

Extended care benefits/Skilled nursing care facility benefits. 36

Hospice care. 36

Ambulance. 36

Section 5(d) Emergency services/accidents. 37

Emergency within our service area. 38

Emergency outside our service area. 38

Ambulance. 38

Section 5(e) Mental health and substance abuse benefits. 39

Mental health and substance abuse benefits. 39

Section 5(f) Prescription drug benefits. 41

Covered medications and supplies. 42

Section 5(g) Special features. 44

CareLineSM Service. 44

BabyLineSM Service. 44

Services for deaf and hearing impaired. 44

Log on to your personalized member page. 44

10,000 Steps® Program.. 44

Frequent Fitness Program.. 44

Section 5(h) Dental benefits. 45

Accidental injury benefit 45

Dental benefit 46

Section 5(i) Non-FEHB benefits available to Plan members. 47

Summary of benefits for the HealthPartners Classic and Open Access Deductible Plan - 2005. 67

2005 Rate Information for HealthPartners Classic and Open Access Deductible Plan. 69


 

Section 5(a) Medical services and supplies provided by physicians and other health care professionals

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Here are some important things you should keep in mind about these benefits:

The calendar year deductible is $250 per person and $500 per family. Some services in this section are subject to the deductible.

Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are medically necessary.

Plan physicians must provide or arrange your care.

Be sure to read Section 4, Your costs for covered services, for valuable information about how cost sharing works. Also read Section 9 about coordinating benefits with other coverage, including with Medicare.

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Benefit Description

You pay-Classic Plan

You pay-Open Access Deductible Plan

Diagnostic and treatment services 

 

 

Professional services

In an office

In an urgent care center

Office medical consultations

Second surgical opinion

Testing and treatment of sexually transmitted diseases and testing for HIV and HIV-related conditions provided by a Plan or non-Plan provider

$15 per office visit

$15 per office visit

During a hospital stay

In a skilled nursing facility

Nothing

Nothing

Not covered: Genetic counseling and studies not required for diagnosis and treatment.

All charges.

All charges.

Lab, X-ray and other diagnostic tests

 

 

Tests, such as:

Blood tests

Urinalysis

Non-routine pap tests

Pathology

X-rays

Non-routine Mammograms

Ultrasound

Electrocardiogram and EEG

Nothing

Nothing

MRI/CT scans

20% of charges

20% of charges

Preventive care, adult

You pay – Classic Plan

You pay – Open Access Deductible Plan

Routine health exams, periodic health assessments, and cancer screenings, such as:

Total Blood Cholesterol – once every three years

Colorectal Cancer Screening, including

Fecal occult blood test

Sigmoidoscopy, screening – every five years starting at age 50

Double contrast barium enema – every five years starting at age 50

Colonoscopy screening – every ten years starting at age 50

Routine Prostate Specific Antigen (PSA) test – one annually for men age 40 and older

Routine pap test

Routine hearing and eye exams

Routine mammogram – covered for women age 35 and older, as follows:

From age 35 through 39, one during this five year period

From age 40 through 64, one every calendar year

At age 65 and older, one every two consecutive calendar years

Adult immunizations

Note: The above frequency guidelines are minimum benefits offered under the Plan. These services may be provided more frequently if they are medically necessary.

Nothing

Nothing

Not covered: Physical exams required for obtaining or continuing employment or insurance, attending schools or camp, or travel.

All charges.

All charges.

Preventive care, children

 

 

Child health supervision services, including well-child care charges for routine examinations and care (up to age 22)

Childhood immunizations recommended by the American Academy of Pediatrics

Routine hearing and eye exams

Nothing

Nothing

Maternity care

You pay – Classic Plan

You pay – Open Access Deductible Plan

Prenatal care

Postnatal care

Nothing

Nothing

Delivery

Note: Here are some things to keep in mind:

You do not need to prior authorize your normal delivery; see page 13 for other circumstances, such as extended stays for you or your baby.

You may remain in the hospital up to 48 hours after a regular delivery and 96 hours after a cesarean delivery. We will extend your inpatient stay if medically necessary.

We cover routine nursery care of the newborn child and other care of an infant who requires non-routine treatment only if we cover the infant under a Self and Family enrollment.

We pay hospitalization and surgeon services (delivery) the same as for illness and injury.

SeeHospital benefits (Section 5c) and Surgery benefits (Section 5b).

SeeHospital benefits (Section 5c) and Surgery benefits (Section 5b).

Not covered: Routine sonograms to determine fetal age, size or sex.

All charges.

All charges.

Family planning 

 

 

A range of voluntary family planning services, such as:

Family planning services provided by a Plan provider or non-Plan provider

Nothing

Nothing

Voluntary sterilization (See Surgical procedures Section 5 (b))

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital – after deductible

10% of outpatient charges, up to a calendar year maximum of $1,500 – after deductible

Surgically implanted contraceptives

Injectable contraceptive drugs (such as Depo provera)

Intrauterine devices (IUDs)

Note: We cover oral contraceptives and diaphragms under the prescription drug benefit.

20% of charges

20% of charges

Not covered:

Reversal of voluntary surgical sterilization

Genetic counseling.

All charges.

All charges.

Infertility services

You pay – Classic Plan

You pay – Open Access Deductible Plan

Diagnosis and treatment of infertility such as:

Artificial insemination:

intravaginal insemination (IVI)

intracervical insemination (ICI)

intrauterine insemination (IUI)

Fertility drugs

Note: We cover injectible fertility drugs under medical benefits and oral fertility drugs under the prescription drug benefit. We cover the diagnosis of infertility services provided by a Plan or non-Plan provider, in accordance with our Medical Policy.

20% of charges

20% of charges

Not covered:

Assisted reproductive technology (ART) procedures, such as:

in vitro fertilization

embryo transfer, gamete intra-fallopian transfer (GIFT) and zygote intra-fallopian transfer (ZIFT)

Services and supplies related to ART procedures

Cost of donor sperm or egg

Cost of storage of donor sperm, ova or embryo

Treatment of infertility after reversal of sterilization

Artificial insemination for surrogate pregnancy

All charges.

All charges.


Allergy care

 

 

Testing and treatment

$15 per office visit

$15 per office visit

Allergy injection and serum

Nothing

Nothing

Not covered: Provocative food testing and sublingual allergy desensitization

All charges.

All charges.

Treatment therapies

You pay – Classic Plan

You pay – Open Access Deductible Plan

Chemotherapy and radiation therapy

Note: High dose chemotherapy in association with autologous bone marrow transplants is limited to those transplants listed under Organ/Tissue Transplants on page 32.

Respiratory and inhalation therapy

Dialysis – hemodialysis and peritoneal dialysis

Intravenous (IV)/Infusion Therapy

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital – after deductible

10% of outpatient charges, up to a calendar year maximum of $1,500 – after deductible

Blood and blood plasma (unless replaced) and blood derivatives for the treatment of blood disorders

Nothing

Nothing

Growth hormone therapy (GHT)

Note: Growth hormone is covered under the prescription drug benefit.

See Services requiring our prior approval in Section 3.

20% of charges

20% of charges

Not covered: Growth hormones which are not for growth hormone deficiency or chronic renal insufficiency.

All charges.

All charges.

Physical and occupational therapies

You pay – Classic Plan

You pay – Open Access Deductible Plan

Usually two months per condition per year for the services of each of the following:

qualified physical therapists;

occupational therapists

Note: We only cover therapy to restore bodily function when there has been a total or partial loss of bodily function due to illness or injury. You must achieve significant functional improvement, within a predictable period of time (generally within a period of two months), toward your maximum potential ability to perform functional daily living activities.

Habilitative care rendered for congenital, developmental or medical conditions which have significantly limited the successful initiation of normal speech and motor development.

Note: To be considered habilitative, significant functional improvement and measurable progress must be made toward achieving functional goals and your maximum potential ability, within a predictable period of time. Our Plan Medical Director will determine whether measurable progress has been made based on objective documentation.

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital – after deductible

10% of outpatient charges, up to a calendar year maximum of $1,500 – after deductible

Cardiac rehabilitation following a heart transplant, bypass surgery or a myocardial infarction, is provided for Phase I. Phase II is provided if we determine it is medically necessary. Phase III is not covered.

$15 per office visit

Nothing for inpatient or outpatient hospital

$15 per office visit

Nothing for inpatient or outpatient hospital

Not covered:

Long-term rehabilitative therapy

Exercise programs

All charges.

All charges.


Speech therapy

You pay – Classic Plan

You pay – Open Access Deductible Plan

Speech therapy for congenital, developmental or medical conditions which have significantly limited the successful initiation of normal speech development.

Usually 60 visits or two months per condition per year

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital – after deductible

10% of outpatient charges, up to a calendar year maximum of $1,500 – after deductible

Not covered:

Long term rehabilitative therapy

All charges.

All charges.

Hearing services (testing, treatment, and supplies)

 

First hearing aid and testing only when necessitated by accidental injury

Hearing testing for children through age 17

Note: See Preventive care, adult; Preventive care, children

Nothing

Nothing

Hearing aids for members age 18 or younger who have hearing loss due to functional congenital malformation of the ears that is not correctable by other covered procedures. Coverage is limited to one hearing aid for each ear every three years.

20% of the charges

20% of the charges

Not covered:

All other hearing testing

All other hearing aids, testing and examinations for them

All charges.

All charges.


Vision services (testing, treatment, and supplies)

You pay – Classic Plan

You pay – Open Access Deductible Plan

Eye exam to determine the need for vision correction

Annual eye refractions

Note: See Preventive care, adult; Preventive care, children

Nothing

Nothing

Diagnosis and treatment of illness and injury to the eye

$15 per office visit

$15 per office visit

Initial evaluation, lenses and fitting for contact or eyeglass lenses if medically necessary for the post-surgical treatment of cataracts or for the treatment of aphakia or keratoconous

$15 per office visit

All charges for lens replacement beyond the initial pair

$15 per office visit

All charges for lens replacement beyond the initial pair

Not covered:

Eyeglasses or contact lenses except as described above

Eye exercises

Radial keratotomy and other refractive surgery

All charges.

All charges.

Foot care

 

Routine foot care when you are under active treatment for a metabolic or peripheral vascular disease, such as diabetes.

Note: See Orthopedic and prosthetic devices for information on podiatric shoe inserts.

$15 per office visit

$15 per office visit

Not covered:

Cutting, trimming or removal of corns, calluses, or the free edge of toenails, and similar routine treatment of conditions of the foot, except as stated above

Treatment of weak, strained or flat feet or bunions or spurs; and of any instability, imbalance or subluxation of the foot (unless the treatment is by open cutting surgery)

All charges.

All charges.

Orthopedic and prosthetic devices 

You pay – Classic Plan

You pay – Open Access Deductible Plan

We cover the following:

Orthopedic devices, such as braces and foot orthotics

Prosthetic devices, such as artificial limbs and eyes

Externally worn breast prostheses and surgical bras, including necessary replacements, following a mastectomy

Internal prosthetic devices, such as artificial joints, pacemakers, cochlear implants, and surgically implanted breast implant following mastectomy.

Note: We pay internal prosthetic devices as hospital benefits; see Section 5(c) for payment information. See Section 5(b) for coverage of the surgery to insert the device.

Corrective orthopedic appliances for non-dental treatment of temporomandibular joint (TMJ) pain dysfunction syndrome.

Orthopedic and corrective shoes when approved by this Plan based on our criteria

20% of charges

20% of charges

Wigs required due to hair loss caused by alopetia areata

20% of charges, and all charges beyond the $350 calendar year limit

20% of charges, and all charges beyond the $350 calendar year limit

Not covered:

Over-the-counter foot orthotics

Replacement or repair of any covered items if they are damaged or destroyed by member misuse, abuse or carelessness; lost; or stolen

Duplicate or similar items

Items which are primarily educational in nature or for hygiene, vocation, comfort, convenience or recreation

Other equipment and supplies, including but not limited to assistive devices, that we determine are not eligible for coverage

All charges.

All charges.

Durable medical equipment (DME)

You pay – Classic Plan

You pay – Open Access Deductible Plan

Rental or purchase, at our option, including repair and adjustment, of durable medical equipment prescribed by your Plan physician, such as oxygen and dialysis equipment. Under this benefit, we also cover:

Hospital beds;

Wheelchairs

Crutches;

Walkers;

Blood glucose monitors;

Insulin pumps

Diabetic supplies, and

Disposable needles and syringes needed for the administration of covered medications.

Note: We reserve the right to determine if an item will be approved for rental vs. purchase.

20% of charges

20% of charges

Not covered:

Replacement or repair of any covered items if they are damaged or destroyed by member misuse, abuse or carelessness; lost; or stolen

Duplicate or similar items

Items which are primarily educational in nature or for hygiene, vocation, comfort, convenience or recreation

Household equipment, such as exercise cycles, air purifiers, water purifiers, air conditioners, non-allergenic pillows, mattresses or water beds

Household fixtures, such as escalators or elevators, ramps, swimming pools or saunas

Modifications to the home, such as wiring, plumbing or charges to install equipment

Vehicle, car or van modifications, such as hand brakes, hydraulic lifts and car carriers

Rental of medically necessary durable medical equipment while your own equipment is being repaired, that is beyond one month rental

Other equipment and supplies, including but not limited to assistive devices, that we determine are not eligible for coverage

All charges.

All charges.


 

Home health services

You pay – Classic Plan

You pay – Open Access Deductible Plan

We cover home health care ordered by a Plan physician and provided by a registered nurse (R.N.), licensed practical nurse (L.P.N.), or home health aide, as shown below:

Physical therapy, occupational therapy, speech therapy, respiratory therapy and home health aide services

$15 per visit

$15 per visit

TPN/intravenous therapy, skilled nursing services, prenatal and postnatal services, child health services and phototherapy

Nothing

Nothing

Not covered:

Nursing care requested by, or for the convenience of, the patient or the patient’s family;

Home care primarily for personal assistance that does not include a medical component and is not diagnostic, therapeutic, or rehabilitative.

All charges.

All charges.


Chiropractic 

You pay

 

Chiropractic services for rehabilitative care, provided to diagnose and treat acute neuromusculo-skeletal conditions, limited to:

Manipulation of the spine and extremities

Adjunctive procedures such as massage therapy, ultrasound, electrical muscle stimulation, vibratory therapy, and cold pack application, when they are performed in conjunction with other treatment by a chiropractor, are part of a prescribed treatment plan and are not billed separately

$15 per office visit

$15 per office visit

Not covered:

Naturopathic services

Hypnotherapy

All charges.

All charges.


Alternative treatments

You pay – Classic Plan

You pay – Open Access Deductible Plan

We cover the following services:

Acupuncture – by a certified Plan acupuncturist for:

anesthesia

pain management

chemical dependency

headaches

nausea

Biofeedback for:

incontinence

headaches

musculo-skeletal spasms which do not respond to other treatments

mental/nervous disorders

neurological retraining

$15 per office visit

$15 per office visit

Not covered:

Naturopathic services

Hypnotherapy

All charges.

All charges.

Educational classes and programs

 

 

We cover education for the management of chronic health problems (such as diabetes) and smoking cessation

$15 per office visit/session

$15 per office visit/session


 

Section 5(b) Surgical and anesthesia services provided by physicians and other health care professionals

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Here are some important things you should keep in mind about these benefits:

The calendar year deductible is $250 per person and $500 per family. Some services in this section are subject to the deductible.

Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are medically necessary.

Plan physicians must provide or arrange your care.

Be sure to read Section 4, Your costs for covered services, for valuable information about how cost sharing works. Also read Section 9 about coordinating benefits with other coverage, including with Medicare.

The services described in this section are for the charges billed by a physician or other health care professional for your surgical care. The amount that you pay for these services depends on where the services are provided and follow the benefits described in Section 5(a) and (c), unless otherwise specified below.

YOUR PHYSICIAN MUST GET PRIOR AUTHORIZATION FOR SOME SURGICAL PROCEDURES. Please refer to the prior authorization information shown in Section 3 to be sure which services require prior authorization and identify which surgeries require prior authorization.

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Benefit Description

You pay – Classic Plan

You pay – Open Access Deductible Plan

Surgical procedures

 

 

A comprehensive range of services, such as:

Operative procedures, including normal pre- and post-operative care by the surgeon

Treatment of fractures, including casting

Correction of amblyopia and strabismus

Endoscopy procedures

Biopsy procedures

Removal of tumors and cysts

Correction of congenital anomalies (see reconstructive surgery)

Surgical treatment of morbid obesity

Insertion of internal prosthetic devices. See 5(a) – Orthopedic and prosthetic devices for device coverage information

Voluntary sterilization

Treatment of burns

Note: Generally, we pay for internal prostheses (devices) according to where the procedure is done. For example, we pay Hospital benefits for a pacemaker and Surgery benefits for insertion of the pacemaker.

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital – after deductible

10% of outpatient charges, up to a calendar year maximum of $1,500 – after deductible

Not covered:

Reversal of voluntary sterilization

Routine treatment of conditions of the foot; see Foot care

All charges.

All charges.

Reconstructive surgery 

You pay – Classic Plan

You pay – Open Access Deductible Plan

Surgery to correct a functional defect

Surgery to correct a condition caused by injury or illness if:

the condition produced a major effect on the member’s appearance and

the condition can reasonably be expected to be corrected by such surgery

Surgery to correct a condition that existed at or from birth and is a significant deviation from the common form or norm. Examples of congenital anomalies are: protruding ear deformities; cleft lip; cleft palate; birth marks; port wine stains; webbed fingers; and webbed toes.

Note: Port wine stains do not have to result in a functional defect to be covered.

All stages of breast reconstruction surgery following a mastectomy, such as:

surgery to produce a symmetrical appearance of breasts;

treatment of any physical complications, such as lymphedemas;

breast prostheses and surgical bras and replacements (see Prosthetic devices)

Note: If you need a mastectomy, you may choose to have the procedure performed on an inpatient basis and remain in the hospital up to 48 hours after the procedure.

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital – after deductible

10% of outpatient charges, up to a calendar year maximum of $1,500 – after deductible


Not covered:

Cosmetic surgery – any surgical procedure (or any portion of a procedure) performed primarily to improve physical appearance through change in bodily form, except repair of accidental injury

Surgeries related to sex transformation, unless determined medically necessary by the Plan Medical Director

All charges.

All charges.

Oral and maxillofacial surgery 

You pay – Classic Plan

You pay – Open Access Deductible Plan

Oral surgical procedures, limited to:

Reduction of fractures of the jaws or facial bones;

Surgical correction of cleft lip, cleft palate;

Removal of stones from salivary ducts;

Excision of leukoplakia or malignancies;

Excision of cysts and incision of abscesses when done as independent procedures; and

Other surgical procedures that do not involve the teeth or their supporting structures, including non-dental treatment of temporomandibular joint dysfunction (TMJ).

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital

$15 per office visit or outpatient hospital visit

$100 per admission for inpatient hospital – after deductible

10% of outpatient charges, up to a calendar year maximum of $1,500 – after deductible

Orthognathic surgery for the treatment of a skeletal malocclusion when a functional occlusion cannot be achieved through non-surgical treatment alone and a demonstrable functional impairment exists.

25% of charges

25% of charges

Not covered:

Oral implants and transplants

Procedures that involve the teeth or their supporting structures (such as the periodontal membrane, gingiva, and alveolar bone)

Orthodontic services (pre or post operative) associated with orthognathic surgery

All charges.

All charges.

Organ/tissue transplants

You pay – Classic Plan

You pay – Open Access Deductible Plan

Transplant services are covered at our designated centers of excellence for transplants and are limited to:

Cornea

Heart

Heart/lung

Kidney

Kidney/Pancreas for diabetes

Liver

Lung: Single – Double, for primary pulmonary hypertension, Eisenmenger’s syndrome, end stage pulmonary fibrosis, alpha 1 antitrypsin disease, cystic fibrosis and emphysema

Allogeneic (donor) bone marrow transplants or peripheral stem cell support associated with high dose chemotherapy for acute myelogenous leukemia; acute lymphotytic leukemia; chronic myelogenouis leukemia; severe combined immunodeficiency disease; Wiscott-Aldrich syndrome; and aplastic anemia

Autologous bone marrow transplants (autologous stem cell and peripheral stem cell support) for the following conditions: acute lymphocytic or non-lymphocytic leukemia; Hodgkin’s ly