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Insurance Services Programs

Appendix D
Using the PostalEASE FEHB Worksheet

RI 70-02 For Career United States Postal Service Employees



The PostalEASE telephone system and web sites provide a convenient, confidential, and secure way for you to newly enroll, change your current enrollment, or cancel your enrollment in the Federal Employees Health Benefits (FEHB) Program. If you have access to PostalEASE on the Postal Service Intranet (from the Blue page), the Internet (https://liteblue.usps.gov) or at an Employee Self-Service Kiosk (available in some facilities), using either of these may be easier than using the telephone.

Through PostalEASE you may:

  • Make a change to your current enrollment during FEHB Open Season (November 12, 2007 - December 11, 2007, 5 p.m. Central Time)
  • Make an election as a new employee within 60 days of your date of hire.
  • Update your dependents' information - although if you are not making a change in your enrollment at the same time, you must also contact your health plan carrier directly with this information. PostalEASE will not transmit dependent change information to the insurance carrier if an enrollment transaction has not occurred.

You cannot use PostalEASE to newly enroll or change your enrollment due to the occurrence of a permitting event, nor to cancel or reduce your coverage due to a qualified life status change. You must contact the HRSSC to assist you with these actions.

If you are not making any changes to your current FEHB enrollment, then you do not need to do anything.

Preparing for PostalEASE FEHB Enrollment

  1. Read the Privacy Act Statement on page xx.

  2. Read and understand the RI 70-2, Guide to Benefits, which is mailed to you each FEHB open season.

  3. Have the following information ready before using PostalEASE.

    1. Your USPS personal identification number (PIN). If you don't know your PIN, just call the Employee Service Line at 1- 877-477-3273. When prompted to enter your PIN, pause and you will be given the option of having it mailed to your address of record. Usually it will be mailed by the next business day. Or, request your USPS PIN from PostalEASE on the Intranet (from the Blue page), the Internet (https://liteblue.usps.gov) or at an Employee Self-Service Kiosk (available in some facilities).
    2. Your Employee ID, which is printed at the top of your earnings statement. Enter all 8 digits, even if the first one is a zero.
    3. Your daytime phone number.
    4. The name of the health benefits plan in which you are enrolling.
    5. The code of the health benefits plan in which you are enrolling. For the name and code, refer to the list of codes in RI 70-2, Guide to Benefits, or to the health plan brochure.
    6. The names, Social Security Numbers (optional), addresses, and dates of birth for all eligible family members that will be covered under your health benefits enrollment. For more information on family member eligibility, see RI 70-2, Guide to Benefits.
    7. The name and policy number of any other group insurance you or any of your eligible family members may have (including Tricare, Medicare, etc.).
    8. If you are changing plans or canceling coverage, the code of the health benefits plan in which you are currently enrolled - that is, the plan that you will not have after your choice takes effect. The code for your current plan is found on your biweekly earnings statement. It is the three-character code that follows the letters "HP" or "HB." For example, the Blue Cross Self and Family Standard plan will be shown as HP105 or HB105, and you will enter the code 105 in PostalEASE. You may also refer to the list of codes in RI 70-2, Guide to Benefits.

  4. Complete the worksheet on following pages, using the information you prepared above.

Now You Are Ready To Enroll

  • If you have access to the PostalEASE Employee Web on the Intranet (from the Blue page), the Internet (https://liteblue.usps.gov) or to an Employee Self-Service Kiosk (available in some facilities), using either may be simpler than using the telephone. Just follow the instructions.
  • Otherwise, call the Employee Service Line to reach PostalEASE toll-free at 1-877-4PS-EASE (1-877-477-3273, option 1) or 1-866-260-7507 for TTY.
  • When prompted, select Federal Employees Health Benefits.
  • Follow the script and prompts to enter your Employee ID, your USPS PIN, and information from your completed PostalEASE FEHB Worksheet.

After Completing Your Entries You Should Note the Following Information

  • Record the Confirmation number you receive from PostalEASE here: ______________________________________
  • Your enrollment will be processed on this date: ______________________________________________________
  • Your enrollment will be reflected in your paycheck that is dated: __________________________________________

It is recommended that you keep this information and your PostalEASE FEHB Worksheet.

Note: If you have any trouble using PostalEASE, or if you are unable to use the telephone because you are deaf or hard of hearing, or you cannot use the telephone, Internet, Intranet, or Employee Self Service Kiosk for a medical reason, you may contact the Human Resources Shared Service Center (HRSSC) for assistance. Just call the Employee Service Line at 1-877-477-3273. When prompted, select for the HRSSC. Then select Benefits to speak with a representative who will assist you. To reach the HRSSC using TTY, call 1-866-260- 7507. You may also send a FAX to the HRSSC at 1-651-994-3543.

  • If you currently have an FEHB enrollment and you do not want to make any changes . . . do nothing.

WARNING: Any intentionally false statement in this application or willful misrepresentation relative thereto is a violation of the law punishable by a fine of not more than $10,000 or imprisonment of not more than 5 years, or both. (18 U.S.C. 1001)

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