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<BODY BGCOLOR="#FFFFFF">
<DIV ALIGN=CENTER>
<CENTER>
<TABLE BORDER=0>
<TR>
<TD><A TARGET="_top" HREF="http://www.opm.gov/">
<IMG SRC="../../Images/seal125.gif" WIDTH=125 HEIGHT=125 BORDER=0 ALIGN=LEFT ALT="OPM Seal"></A></TD>
<TD ALIGN=LEFT>
<STRONG><FONT FACE="Arial,Helvetica,Univers" COLOR="008080" FONT SIZE=+2>Nationwide Health Plans<BR>Quality Indicators</FONT></STRONG></TD>
</TR>
</TABLE>
<BR><BR>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0>
<TR VALIGN=MIDDLE ALIGN=CENTER>
<TD><IMG SRC="../../Images/b-le.gif"WIDTH=6 HEIGHT=30 BORDER=0 ALT="*"></TD>
<TD><A TARGET="_top" HREF="../Natl/NW_G.HTM" onMouseOver="hiLite('gen_btn','general') "
onClick="resetHiLites()" onMouseOut="hiLite('gen_btn','generality')">
<IMG SRC="../../Images/btn-g.gif" NAME="gen_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="General Information"></A></TD>
<TD><IMG SRC="../../Images/btn-qg.gif" NAME="qual_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Quality Information (this page)"></TD>
<TD><A TARGET="_top" HREF="../Natl/NW_B.HTM" onMouseOver="hiLite('ben_btn','beny') "
onClick="resetHiLites()" onMouseOut="hiLite('ben_btn','benefits')">
<IMG SRC="../../Images/btn-b.gif" NAME="ben_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Benefits Information"></A></TD>
<TD><A TARGET="_top" HREF="../Natl/NW_R.HTM" onMouseOver="hiLite('rate_btn','rates') "
onClick="resetHiLites()" onMouseOut="hiLite('rate_btn','rateinfo')">
<IMG SRC="../../Images/btn-r.gif" NAME="rate_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Rate Information"></A></TD>
<TD><IMG SRC="../../Images/b-re.gif" WIDTH=6 HEIGHT=30 BORDER=0 ALT="*"></TD>
</TR>
</TABLE>
<BR>
<!-- BEGIN POS LISTINGS -->
<HTML>
<HEAD>
<TITLE>OPM/FEHB 98 - Quality Indicators</TITLE>
</HEAD>
<BODY BGCOLOR="#FFFFFF">
<DIV ALIGN=CENTER>
<CENTER>
<TABLE BORDER=1 CELLPADDING=2 CELLSPACING=1 WIDTH="565">
<TR VALIGN=MIDDLE>
<TD WIDTH=25% ALIGN=LEFT><FONT SIZE=-1><STRONG>Rating Numbers:</STRONG></FONT></TD>
<TD WIDTH=25% ALIGN=CENTER>
<FONT SIZE=-1><FONT COLOR="GREEN"><B>Above Average</B></FONT></FONT></TD>
<TD WIDTH=25% ALIGN=CENTER><FONT SIZE=-1>Average</FONT></TD>
<TD WIDTH=25% ALIGN=CENTER>
<FONT SIZE=-1><FONT COLOR="RED"><I>Below Average</I></FONT></FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><STRONG>Bar Charts:</STRONG></FONT></TD>
<TD ALIGN=CENTER COLSPAN=3>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=25%><FONT SIZE=-1>extremely satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=25%><FONT SIZE=-1>very satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=25%><FONT SIZE=-1>somewhat satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFFFFF" WIDTH=25%><FONT SIZE=-1>(did not report)</FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
</TABLE>
<TABLE BORDER=2 CELLPADDING=2 CELLSPACING=1 WIDTH=565>
<TR VALIGN=BOTTOM>
<TD ROWSPAN=2 ALIGN=LEFT>
<FONT SIZE=+2><STRONG>Quality Indicators</STRONG></FONT><BR> <BR>
<IMG SRC="../../Images/Nulpix.gif" WIDTH=130 HEIGHT=1 BORDER=0><BR>
<STRONG>Plan name</STRONG>
</TD>
<TD ROWSPAN=2 ALIGN=CENTER>
<IMG SRC="../../Images/Nulpix.gif" WIDTH=21 HEIGHT=1 BORDER=0><BR>
<IMG SRC="../../Images/top-top.gif" WIDTH=20 HEIGHT=146 BORDER=0 ALT="Top-Rated Plans">
</TD>
<TD COLSPAN=11 ALIGN=CENTER><FONT SIZE=-1><STRONG>% rating the plan or care excellent,
very good, and good</STRONG></FONT></TD>
<TD ROWSPAN=2 ALIGN=CENTER><FONT SIZE=-1><STRONG>% satisfied<BR>with plan</STRONG></FONT></TD>
</TR>
<TR VALIGN=BOTTOM>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-a.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Coverage"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-b.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Access to Care"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-d.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Choice of Doctor"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-e.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Getting Appointment When Sick"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-g.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Quality of Care"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-h.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Thoroughness and Competence of Provider"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-i.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Explanation of Care"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-j.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Results of Care"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-k.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Plan Handles Questions Well"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-l.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Process Claims Quickly"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-m.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Costs You Pay"></TD>
</TR>
<!-- End table header / Begin label row -->
<TR VALIGN=BOTTOM BGCOLOR="#EE99BB">
<TD COLSPAN=14 ALIGN=LEFT><A NAME="filet"></A><STRONG>Plans open to all</STRONG></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="YQ">Alliance</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?YQ#YQ"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?YQ#YQ"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?YQ"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>81</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>90</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>93</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>94</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>35</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=15%><FONT SIZE=-1>15</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=39%><FONT SIZE=-1>39</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=23%><FONT SIZE=-1>23</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=23%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="47">APWU</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?47#47"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?47#47"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?47"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>79</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>87</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>94</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>93</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>81</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>57</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=30%><FONT SIZE=-1>30</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=35%><FONT SIZE=-1>35</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=21%><FONT SIZE=-1>21</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=14%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="10">Blue Cross and Blue Shield-High</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?10#10"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?10#10"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?10"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>91</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>94</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>98</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>93</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>93</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>60</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=41%><FONT SIZE=-1>41</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=39%><FONT SIZE=-1>39</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=10%><FONT SIZE=-1>10</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=10%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="10">Blue Cross and Blue Shield-Std</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?10#10"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?10#10"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?10"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>87</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>59</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=26%><FONT SIZE=-1>26</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=43%><FONT SIZE=-1>43</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=19%><FONT SIZE=-1>19</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=12%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="31">GEHA</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?31#31"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?31#31"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?31"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>79</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>93</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>94</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>94</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>91</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>93</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>58</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=29%><FONT SIZE=-1>29</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=40%><FONT SIZE=-1>40</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=21%><FONT SIZE=-1>21</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=10%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="45">Mail Handlers-High</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?45#45"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?45#45"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?45"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>82</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>91</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>94</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>90</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>93</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>83</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>54</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=20%><FONT SIZE=-1>20</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=41%><FONT SIZE=-1>41</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=26%><FONT SIZE=-1>26</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=13%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="45">Mail Handlers-Std</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?45#45"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?45#45"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?45"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>96</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>87</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>91</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>59</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=19%><FONT SIZE=-1>19</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=41%><FONT SIZE=-1>41</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=23%><FONT SIZE=-1>23</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=17%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="32">NALC</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?32#32"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?32#32"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?32"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>98</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>83</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>96</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>96</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>96</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>96</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>82</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>57</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=32%><FONT SIZE=-1>32</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=35%><FONT SIZE=-1>35</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=18%><FONT SIZE=-1>18</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=15%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="36">Postmasters-High</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?36#36"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?36#36"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?36"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>46</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=30%><FONT SIZE=-1>30</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=37%><FONT SIZE=-1>37</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=19%><FONT SIZE=-1>19</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=14%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="36">Postmasters-Std</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?36#36"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?36#36"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?36"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>96</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>90</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>82</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>55</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=29%><FONT SIZE=-1>29</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=37%><FONT SIZE=-1>37</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=19%><FONT SIZE=-1>19</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=15%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=BOTTOM BGCOLOR="#EE99BB">
<TD COLSPAN=14 ALIGN=LEFT><STRONG>Plans open only to specific groups</STRONG></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="42">Association Benefit Plan</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?42#42"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?42#42"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?42"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="YD">BACE</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?YD#YD"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?YD#YD"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?YD"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>80</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>72</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>82</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>85</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>77</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>68</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>56</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=9%><FONT SIZE=-1>09</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=29%><FONT SIZE=-1>29</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=34%><FONT SIZE=-1>34</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=28%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="40">Foreign Service</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?40#40"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?40#40"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?40"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>100</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>90</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>96</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>99</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>70</B></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=24%><FONT SIZE=-1>24</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=51%><FONT SIZE=-1>51</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=17%><FONT SIZE=-1>17</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=8%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="43">Panama Canal Area</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?43#43"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?43#43"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?43"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="38">Rural Carrier Benefit Plan</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?38#38"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?38#38"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?38"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>98</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>93</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>90</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>94</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>79</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>91</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>66</B></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=30%><FONT SIZE=-1>30</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=43%><FONT SIZE=-1>43</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=15%><FONT SIZE=-1>15</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=12%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="44">SAMBA</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?44#44"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?44#44"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?44"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>94</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>99</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>93</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>99</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>87</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>78</B></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=44%><FONT SIZE=-1>44</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=38%><FONT SIZE=-1>38</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=11%><FONT SIZE=-1>11</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=7%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="Y7">Secret Service</A></FONT><BR>
<A TARGET="_top" HREF="../Natl/NW_G.HTM?Y7#Y7"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../Natl/NW_B.HTM?Y7#Y7"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../Natl/NW_R.HTM?Y7"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>99</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>95</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>95</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>96</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>97</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>93</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>96</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>90</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>56</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=25%><FONT SIZE=-1>25</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=44%><FONT SIZE=-1>44</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=22%><FONT SIZE=-1>22</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=9%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
</TABLE>
<BR>
<TABLE BORDER=4 CELLPADDING=3 CELLSPACING=1 WIDTH="600">
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER COLSPAN=4><STRONG>Key to Quality Ratings</STRONG></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD WIDTH=25% ALIGN=LEFT><STRONG>Rating Numbers:</STRONG></TD>
<TD WIDTH=25% ALIGN=CENTER><FONT COLOR="GREEN"><B>Above Average</B></FONT></TD>
<TD WIDTH=25% ALIGN=CENTER>Average</TD>
<TD WIDTH=25% ALIGN=CENTER><FONT COLOR="RED"><I>Below Average</I></STRONG></FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><STRONG>Bar Charts:</STRONG></TD>
<TD ALIGN=CENTER COLSPAN=3>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=25%><FONT SIZE=-1>somewhat satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=25%><FONT SIZE=-1>very satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=25%><FONT SIZE=-1>extremely satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFFFFF" WIDTH=25%><FONT SIZE=-1>(did not report)</FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
</TABLE>
<CENTER>
<TABLE ALIGN=CENTER BORDER=4 CELLPADDING=3 CELLSPACING=1 WIDTH=600>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER COLSPAN=3><STRONG>Key to Table Columns</STRONG></TD>
</TR>
<TR VALIGN=BOTTOM>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>Column</STRONG></FONT></TD>
<TD ALIGN=LEFT WIDTH=90%><FONT SIZE=-1><STRONG>Subject</STRONG></FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>A</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Coverage</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>B</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Access to Care</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>C</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Access to Care in an Emergency</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>D</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Choice of Doctor</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>E</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Getting Appointment When Sick</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>F</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Ability to See Same Doctor on Most Visits</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>G</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Quality of Care</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>H</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Thoroughness and Competence of Provider</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>I</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Explanation of Care</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>J</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Results of Care</FONT></TD>
</TR>
</TABLE>
</CENTER>
<BR>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0>
<TR VALIGN=MIDDLE ALIGN=CENTER>
<TD><IMG SRC="../../Images/b-le.gif"WIDTH=6 HEIGHT=30 BORDER=0 ALT="*"></TD>
<TD><A TARGET="_top" HREF="../Natl/NW_G.HTM" onMouseOver="hiLite('gen2_btn','general') "
onClick="resetHiLites()" onMouseOut="hiLite('gen2_btn','generality')">
<IMG SRC="../../Images/btn-g.gif" NAME="gen2_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="General Information"></A></TD>
<TD><IMG SRC="../../Images/btn-qg.gif" NAME="qual2_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Quality Information (this page)"></TD>
<TD><A TARGET="_top" HREF="../Natl/NW_B.HTM" onMouseOver="hiLite('ben2_btn','beny') "
onClick="resetHiLites()" onMouseOut="hiLite('ben2_btn','benefits')">
<IMG SRC="../../Images/btn-b.gif" NAME="ben2_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Benefits Information"></A></TD>
<TD><A TARGET="_top" HREF="../Natl/NW_R.HTM" onMouseOver="hiLite('rate2_btn','rates') "
onClick="resetHiLites()" onMouseOut="hiLite('rate2_btn','rateinfo')">
<IMG SRC="../../Images/btn-r.gif" NAME="rate2_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Rate Information"></A></TD>
<TD><IMG SRC="../../Images/b-re.gif" WIDTH=6 HEIGHT=30 BORDER=0 ALT="*"></TD>
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<LI><A TARGET="_top" HREF="../index.htm"><FONT FACE="Helvetica,Arial,Univers" SIZE=-1>FEHB 98 Main
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<LI><A TARGET="_top" HREF="../glossary.htm"><FONT FACE="Helvetica,Arial,Univers" SIZE=-1>Glossary</FONT></A></LI>
<BR> <BR>
<FONT COLOR="#008080" FACE="Helvetica,Arial,Univers" SIZE=2>Questions regarding the Federal
Employees Health Benefits Program should be directed to the Office of Insurance Programs at
our <<A TARGET="_top" HREF="../fehbmail.htm">Feedback Page</A>>.
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<P><FONT SIZE=-2>Updated Monday, November 10, 1997</FONT></P>
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