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<DIV ALIGN=CENTER>
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<TABLE BORDER=0>
<TR>
<TD><A TARGET="_top" HREF="http://www.opm.gov/">
<IMG SRC="../../Images/seal125.gif" WIDTH=125 HEIGHT=125 BORDER=0 ALIGN=LEFT ALT="OPM Seal"></A></TD>
<TD ALIGN=LEFT>
<STRONG><FONT FACE="Arial,Helvetica,Univers" COLOR="008080" FONT SIZE=+2>Health Plans<BR>Quality Indicators<BR>For Florida</FONT></STRONG></TD>
</TR>
</TABLE>
<P><FONT FACE="Arial,Helvetica,Univers" COLOR="800000"><STRONG>Don't forget to check
the <A TARGET="_top" HREF="../Natl/NW_G.HTM">Nationwide Listings</A></STRONG></FONT></P>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0>
<TR VALIGN=MIDDLE ALIGN=CENTER>
<TD><IMG SRC="../../Images/b-le.gif"WIDTH=6 HEIGHT=30 BORDER=0 ALT="*"></TD>
<TD><A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM" onMouseOver="hiLite('gen_btn','general') "
onClick="resetHiLites()" onMouseOut="hiLite('gen_btn','generality')">
<IMG SRC="../../Images/btn-g.gif" NAME="gen_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="General Information"></A></TD>
<TD><IMG SRC="../../Images/btn-qg.gif" NAME="qual_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Quality Information (this page)"></TD>
<TD><A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM" onMouseOver="hiLite('ben_btn','beny') "
onClick="resetHiLites()" onMouseOut="hiLite('ben_btn','benefits')">
<IMG SRC="../../Images/btn-b.gif" NAME="ben_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Benefits Information"></A></TD>
<TD><A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM" onMouseOver="hiLite('rate_btn','rates') "
onClick="resetHiLites()" onMouseOut="hiLite('rate_btn','rateinfo')">
<IMG SRC="../../Images/btn-r.gif" NAME="rate_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Rate Information"></A></TD>
<TD><IMG SRC="../../Images/b-re.gif" WIDTH=6 HEIGHT=30 BORDER=0 ALT="*"></TD>
</TR>
</TABLE>
<BR>
<!-- BEGIN POS LISTINGS -->
<HTML>
<HEAD>
<TITLE>OPM/FEHB 98 - Quality Indicators</TITLE>
</HEAD>
<BODY BGCOLOR="#FFFFFF">
<DIV ALIGN=CENTER>
<CENTER>
<TABLE BORDER=1 CELLPADDING=2 CELLSPACING=1 WIDTH="565">
<TR VALIGN=MIDDLE>
<TD WIDTH=25% ALIGN=LEFT><FONT SIZE=-1><STRONG>Rating Numbers:</STRONG></FONT></TD>
<TD WIDTH=25% ALIGN=CENTER>
<FONT SIZE=-1><FONT COLOR="GREEN"><B>Above Average</B></FONT></FONT></TD>
<TD WIDTH=25% ALIGN=CENTER><FONT SIZE=-1>Average</FONT></TD>
<TD WIDTH=25% ALIGN=CENTER>
<FONT SIZE=-1><FONT COLOR="RED"><I>Below Average</I></FONT></FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><STRONG>Bar Charts:</STRONG></FONT></TD>
<TD ALIGN=CENTER COLSPAN=3>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=25%><FONT SIZE=-1>somewhat satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=25%><FONT SIZE=-1>very satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=25%><FONT SIZE=-1>extremely satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFFFFF" WIDTH=25%><FONT SIZE=-1>(did not report)</FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
</TABLE>
<TABLE ALIGN=CENTER BORDER=1 CELLPADDING=3 CELLSPACING=1 WIDTH=565>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><STRONG>Accreditation:</STRONG></FONT></TD>
<TD ALIGN=CENTER WIDTH="108">
<IMG SRC="../../Images/ncqa_f2.gif" WIDTH=15 HEIGHT=15 BORDER=0 ALT="Full NCQA" ALIGN=BOTTOM> <FONT SIZE=-1>Full</FONT></TD>
<TD ALIGN=CENTER WIDTH="108">
<IMG SRC="../../Images/ncqa_y2.gif" WIDTH=15 HEIGHT=15 BORDER=0 ALT="One-Year NCQA" ALIGN=BOTTOM> <FONT SIZE=-1>One Year</FONT></TD>
<TD ALIGN=CENTER WIDTH="108">
<IMG SRC="../../Images/ncqa_p2.gif" WIDTH=15 HEIGHT=15 BORDER=0 ALT="Provisional NCQA" ALIGN=BOTTOM> <FONT SIZE=-1>Provisional</FONT></TD>
<TD ALIGN=CENTER WIDTH="108">
<IMG SRC="../../Images/ncqa_d2.gif" WIDTH=15 HEIGHT=15 BORDER=0 ALT="NCQA Denied" ALIGN=BOTTOM> <FONT SIZE=-1>Denial</FONT></TD>
<TD ALIGN=CENTER WIDTH="108"><FONT SIZE=-1>No Data Available</FONT></TD>
</TR>
</TABLE>
<TABLE BORDER=2 CELLPADDING=2 CELLSPACING=1 WIDTH="565">
<TR VALIGN=BOTTOM>
<TD ROWSPAN=2 ALIGN=LEFT>
<FONT SIZE=+2><STRONG>Quality Indicators</STRONG></FONT><BR> <BR>
<IMG SRC="../../Images/Nulpix.gif" WIDTH=130 HEIGHT=1 BORDER=0><BR>
<STRONG>Plan name, Location</STRONG>
</TD>
<TD ROWSPAN=2 ALIGN=CENTER>
<IMG SRC="../../Images/Nulpix.gif" WIDTH=21 HEIGHT=1 BORDER=0><BR>
<IMG SRC="../../Images/top-ncqa.gif" WIDTH=15 HEIGHT=146 BORDER=0 ALT="NCQA Accreditation Status">
</TD>
<TD ROWSPAN=2 ALIGN=CENTER>
<IMG SRC="../../Images/Nulpix.gif" WIDTH=21 HEIGHT=1 BORDER=0><BR>
<IMG SRC="../../Images/top-top.gif" WIDTH=20 HEIGHT=146 BORDER=0 ALT="Top-Rated Plans">
</TD>
<TD COLSPAN=10 ALIGN=CENTER><FONT SIZE=-1><STRONG>% rating the plan or care excellent,
very good, and good</STRONG></FONT></TD>
<TD ROWSPAN=2 ALIGN=CENTER><FONT SIZE=-1><STRONG>% satisfied<BR>with plan</STRONG></FONT></TD>
</TR>
<TR VALIGN=BOTTOM>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-a.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Coverage"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-b.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Access to Care"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-c.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Access to Care in an Emergency"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-d.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Choice of Doctor"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-e.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Getting Appointment When Sick"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-f.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Ability to See Same Doctor on Most Visits"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-g.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Quality of Care"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-h.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Thoroughness and Competence of Provider"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-i.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Explanation of Care"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/top-j.gif" WIDTH=30 HEIGHT=146 BORDER=0 ALT="Results of Care"></TD>
</TR>
<!-- End table header / Begin label row -->
<TR VALIGN=BOTTOM BGCOLOR="#EE99BB">
<TD COLSPAN=14 ALIGN=LEFT><A NAME="filet"></A><STRONG>Plans Offering a Point of Service Product</STRONG></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="36">Postmasters-Std<BR>All states</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?36#36"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?36#36"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?36"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=BOTTOM BGCOLOR="#EE99BB">
<TD COLSPAN=14 ALIGN=LEFT><STRONG>Health Maintenance Organization Plans</STRONG></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="8A">Aetna U.S. Healthcare<BR>Tampa Bay/ Jacksonville/ Orlando areas</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?8A#8A"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?8A"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="EM">Av-Med Health Plan<BR>Broward/ Dade/ Palm Beach Counties</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?EM#EM"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?EM"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="JF">Av-Med Health Plan<BR>Gainesville area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?JF#JF"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?JF"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_y.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="One-Year NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="HW">Av-Med Health Plan<BR>Jacksonville area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?HW#HW"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?HW"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="GP">Av-Med Health Plan<BR>Orlando area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?GP#GP"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?GP"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="H5">Av-Med Health Plan<BR>Tampa Bay area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?H5#H5"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?H5"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
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<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="4K">Beacon Health Plan<BR>Dade/ Broward/ Plm Bch/ Sem/ Osc/ Orange Cos.</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?4K#4K"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?4K"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="EA">Capital Health Plan<BR>Tallahassee area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?EA#EA"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?EA"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_y.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="One-Year NCQA"></TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/star.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Top Rated Plan"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>94</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>93</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>93</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>92</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>87</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>93</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>93</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=31%><FONT SIZE=-1>31</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=50%><FONT SIZE=-1>50</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=15%><FONT SIZE=-1>15</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=4%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="5D">Foundation Health<BR>Central Florida</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?5D#5D"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?5D"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_y.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="One-Year NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="5C">Foundation Health<BR>Northern Florida</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?5C#5C"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?5C"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_y.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="One-Year NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="5E">Foundation Health<BR>Southern Florida</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?5E#5E"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?5E"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_y.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="One-Year NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="FR">Health Options<BR>Broward/ Dade Counties</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?FR#FR"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?FR"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>82</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>72</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>79</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>76</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>79</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=14%><FONT SIZE=-1>14</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=39%><FONT SIZE=-1>39</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=32%><FONT SIZE=-1>32</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=15%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="XN">Health Options<BR>Escambia/ Santa Rosa Counties/ Okaloosa</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?XN#XN"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?XN"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>87</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>82</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>88</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>91</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>94</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>93</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>91</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>91</B></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=20%><FONT SIZE=-1>20</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=47%><FONT SIZE=-1>47</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=20%><FONT SIZE=-1>20</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=13%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="E8">Health Options<BR>Jacksonville/ Gainesville areas</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?E8#E8"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?E8"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>83</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>78</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>87</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=25%><FONT SIZE=-1>25</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=41%><FONT SIZE=-1>41</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=21%><FONT SIZE=-1>21</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=13%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="TH">Health Options<BR>Orlando/ Central area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?TH#TH"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?TH"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>75</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>87</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>83</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>64</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>76</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>81</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>83</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=12%><FONT SIZE=-1>12</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=34%><FONT SIZE=-1>34</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=27%><FONT SIZE=-1>27</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=27%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="FN">Health Options<BR>Palm Beach and Martin Counties</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?FN#FN"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?FN"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="D7">Health Options<BR>Tampa Bay area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?D7#D7"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?D7"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>76</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>74</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>82</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>85</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>81</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>80</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=16%><FONT SIZE=-1>16</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=37%><FONT SIZE=-1>37</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=26%><FONT SIZE=-1>26</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=21%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="3E">Healthplan Southeast<BR>Pensacola/ Talhass/ PanCty/ Gaines/ Ocal/ Jax</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?3E#3E"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?3E"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_y.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="One-Year NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="K7">HIP Health Plan of FL<BR>South Florida and Tampa Bay area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?K7#K7"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?K7"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>82</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>76</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>74</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>81</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>83</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>77</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>78</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=19%><FONT SIZE=-1>19</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=38%><FONT SIZE=-1>38</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=29%><FONT SIZE=-1>29</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=14%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="P7">Humana Medical Plan<BR>Daytona area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?P7#P7"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?P7"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>81</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>83</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>60</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>78</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>80</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>72</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>76</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>68</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>72</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=14%><FONT SIZE=-1>14</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=29%><FONT SIZE=-1>29</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=27%><FONT SIZE=-1>27</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=30%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="P5">Humana Medical Plan<BR>Jacksonville area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?P5#P5"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?P5"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>83</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>78</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>79</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>62</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>72</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>76</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>79</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>82</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>78</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>76</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=15%><FONT SIZE=-1>15</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=32%><FONT SIZE=-1>32</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=27%><FONT SIZE=-1>27</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=26%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="7F">Humana Medical Plan<BR>Orlando/ Gainesville areas</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?7F#7F"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?7F"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="EE">Humana Medical Plan<BR>Southeast/ Southcentral/ Southwest Florida</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?EE#EE"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?EE"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>80</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>80</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>81</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>66</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>69</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>76</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>75</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>80</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>72</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>73</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=13%><FONT SIZE=-1>13</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=35%><FONT SIZE=-1>35</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=29%><FONT SIZE=-1>29</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=23%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="JH">Humana Medical Plan<BR>Tampa Bay area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?JH#JH"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?JH"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>78</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>82</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>65</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>70</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>82</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>76</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>80</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>75</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>73</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=17%><FONT SIZE=-1>17</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=33%><FONT SIZE=-1>33</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=26%><FONT SIZE=-1>26</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=24%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="FQ">PCA Family Health Plan of FL<BR>Most of Florida</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?FQ#FQ"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?FQ"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_y.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="One-Year NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>82</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>80</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>82</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>60</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>68</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>77</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>79</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>84</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>79</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>81</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=12%><FONT SIZE=-1>12</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=34%><FONT SIZE=-1>34</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=25%><FONT SIZE=-1>25</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=29%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="PJ">PCA Health Plans of Florida<BR>Most of Florida</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?PJ#PJ"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?PJ"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_y.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="One-Year NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>77</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>78</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>83</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>67</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>70</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>83</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>80</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>83</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>78</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>80</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=9%><FONT SIZE=-1>09</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=27%><FONT SIZE=-1>27</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=31%><FONT SIZE=-1>31</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=33%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="HE">Prudential HealthCare HMO<BR>Broward/ Dade/ Palm Beach Counties</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?HE#HE"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?HE"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>81</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>76</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>70</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>80</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>86</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>81</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>79</I></FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=22%><FONT SIZE=-1>22</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=34%><FONT SIZE=-1>34</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=23%><FONT SIZE=-1>23</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=21%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="EH">Prudential HealthCare HMO<BR>Central Florida area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?EH#EH"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?EH"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 COLOR="GREEN"><B>93</B></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>91</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>79</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1 FONT COLOR="RED"><I>81</I></FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>85</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=29%><FONT SIZE=-1>29</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=40%><FONT SIZE=-1>40</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=18%><FONT SIZE=-1>18</FONT></TD>
<TD BGCOLOR="#EEEEEE" WIDTH=13%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="EC">Prudential HealthCare HMO<BR>Jacksonville area</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?EC#EC"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?EC"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>90</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>84</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>79</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>80</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>90</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>92</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>88</FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1>89</FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=31%><FONT SIZE=-1>31</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=37%><FONT SIZE=-1>37</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=18%><FONT SIZE=-1>18</FONT></TD>
<TD BGCOLOR="#FFFFFF" WIDTH=14%><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
<TR VALIGN=MIDDLE BGCOLOR="#EEEEEE">
<TD ALIGN=LEFT><FONT SIZE=-1><A NAME="QK">United HealthCare of FL<BR>South Florida/ Tampa/ Orlando areas</A></FONT><BR>
<A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM?QK#QK"><IMG SRC="../../Images/tag_genr.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="General Information"></A>
<A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM?noh"><IMG SRC="../../Images/tag_bene.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Benefits"></A>
<A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM?QK"><IMG SRC="../../Images/tag_rate.gif" WIDTH=41 HEIGHT=14 BORDER=0 ALT="Rates"></A>
</TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=CENTER>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
</TABLE>
<BR>
<TABLE BORDER=4 CELLPADDING=3 CELLSPACING=1 WIDTH="600">
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER COLSPAN=4><STRONG>Key to Quality Ratings</STRONG></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD WIDTH=25% ALIGN=LEFT><STRONG>Rating Numbers:</STRONG></TD>
<TD WIDTH=25% ALIGN=CENTER><FONT COLOR="GREEN"><B>Above Average</B></FONT></TD>
<TD WIDTH=25% ALIGN=CENTER>Average</TD>
<TD WIDTH=25% ALIGN=CENTER><FONT COLOR="RED"><I>Below Average</I></STRONG></FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=LEFT><STRONG>Bar Charts:</STRONG></TD>
<TD ALIGN=CENTER COLSPAN=3>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0 WIDTH=100%>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER BGCOLOR="#AACCFF" WIDTH=25%><FONT SIZE=-1>somewhat satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFEE33" WIDTH=25%><FONT SIZE=-1>very satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#77DD77" WIDTH=25%><FONT SIZE=-1>extremely satisfied</FONT></TD>
<TD ALIGN=CENTER BGCOLOR="#FFFFFF" WIDTH=25%><FONT SIZE=-1>(did not report)</FONT></TD>
</TR>
</TABLE>
</TD>
</TR>
</TABLE>
<CENTER>
<TABLE ALIGN=CENTER BORDER=4 CELLPADDING=3 CELLSPACING=1 WIDTH=600>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER COLSPAN=2><STRONG>Key to NCQA Status</STRONG></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_f.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Full NCQA"></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Full Accreditation</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_y.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="One-Year NCQA"></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>One Year Accreditation</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_p.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="Provisional NCQA"></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Provisional Accreditation</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER>
<IMG SRC="../../Images/ncqa_d.gif" WIDTH=21 HEIGHT=21 BORDER=0 ALT="NCQA Denied"></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Denial</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1> </FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>(no data available)</FONT></TD>
</TR>
</TABLE>
</CENTER>
<CENTER>
<TABLE ALIGN=CENTER BORDER=4 CELLPADDING=3 CELLSPACING=1 WIDTH=600>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER COLSPAN=3><STRONG>Key to Table Columns</STRONG></TD>
</TR>
<TR VALIGN=BOTTOM>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>Column</STRONG></FONT></TD>
<TD ALIGN=LEFT WIDTH=90%><FONT SIZE=-1><STRONG>Subject</STRONG></FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>A</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Coverage</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>B</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Access to Care</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>C</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Access to Care in an Emergency</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>D</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Choice of Doctor</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>E</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Getting Appointment When Sick</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>F</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Ability to See Same Doctor on Most Visits</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>G</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Quality of Care</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>H</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Thoroughness and Competence of Provider</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>I</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Explanation of Care</FONT></TD>
</TR>
<TR VALIGN=MIDDLE>
<TD ALIGN=CENTER><FONT SIZE=-1><STRONG>J</STRONG></FONT></TD>
<TD ALIGN=LEFT><FONT SIZE=-1>Results of Care</FONT></TD>
</TR>
</TABLE>
</CENTER>
<BR>
<TABLE BORDER=0 CELLPADDING=0 CELLSPACING=0>
<TR VALIGN=MIDDLE ALIGN=CENTER>
<TD><IMG SRC="../../Images/b-le.gif"WIDTH=6 HEIGHT=30 BORDER=0 ALT="*"></TD>
<TD><A TARGET="_top" HREF="../StP-HG/FLP-HG.HTM" onMouseOver="hiLite('gen2_btn','general') "
onClick="resetHiLites()" onMouseOut="hiLite('gen2_btn','generality')">
<IMG SRC="../../Images/btn-g.gif" NAME="gen2_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="General Information"></A></TD>
<TD><IMG SRC="../../Images/btn-qg.gif" NAME="qual2_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Quality Information (this page)"></TD>
<TD><A TARGET="_top" HREF="../StP-HB/FLP-HB.HTM" onMouseOver="hiLite('ben2_btn','beny') "
onClick="resetHiLites()" onMouseOut="hiLite('ben2_btn','benefits')">
<IMG SRC="../../Images/btn-b.gif" NAME="ben2_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Benefits Information"></A></TD>
<TD><A TARGET="_top" HREF="../StP-HR/FLP-HR.HTM" onMouseOver="hiLite('rate2_btn','rates') "
onClick="resetHiLites()" onMouseOut="hiLite('rate2_btn','rateinfo')">
<IMG SRC="../../Images/btn-r.gif" NAME="rate2_btn" WIDTH=108 HEIGHT=30 BORDER=0 ALT="Rate Information"></A></TD>
<TD><IMG SRC="../../Images/b-re.gif" WIDTH=6 HEIGHT=30 BORDER=0 ALT="*"></TD>
</TR>
</TABLE>
</CENTER>
</CENTER>
</CENTER>
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<BR>
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<LI><A TARGET="_top" HREF="http://www.opm.gov/">
<FONT FACE="Helvetica,Arial,Univers" SIZE=-1>OPM Home Page</FONT></A><BR/LI>
<LI><A TARGET="_top" HREF="../index.htm"><FONT FACE="Helvetica,Arial,Univers" SIZE=-1>FEHB 98 Main
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<BR> <BR>
<FONT COLOR="#008080" FACE="Helvetica,Arial,Univers" SIZE=2>Questions regarding the Federal
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<P><FONT SIZE=-2>Updated Wednesday, October 29, 1997</FONT></P>
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