Health Maintenance Plan http:// www.
anthem. com 2001
A Health Maintenance Organization
Serving: Most Of Ohio
Enrollment in this Plan is limited; see page 3
for requirements.
Enrollment codes for this Plan:
R51 Self Only R52 Self and Family
RI 73-031
For changes in benefits,
see page 4. 1
1
Page 2 3
2001 Health Maintenance Plan i Table of Contents
Table
of Contents
Introduction…………………………………………………………………................................................................
1
Plain
Language………………………………………………………………..............................................................
1
Section 1. Facts about this HMO
plan……………………………..............................................................................
2
How we pay
providers…………………….................................................................................................
2
Who provides my health
care?…………………………………………………………………………….
2
Patients' Bill of
Rights…………………….................................................................................................
2
Service
Area………………………………................................................................................................
3
Section 2. How we change for
2001……………………………………….................................................................
4
Program-wide
changes……………………………………………………………………………………..
4
Changes to this
Plan…………………………….
.......................................................................................
4
Section 3. How you get care
………………………………........................................................................................
5
Identification
cards………………………..
................................................................................................
5
Where you get covered
care………………...........................................................................................
…. 5
Plan
providers…………………………...............................................................................................
5
Plan
facilities………………………………….....................................................................................
5
What you must do to get covered
care…………….
...................................................................................
5
Primary
care…………………………..
................................................................................................
6
Specialty
care……………………………………................................................................................
6
Hospital
care………………………………….....................................................................................
7
Circumstances beyond our
control…………………..................................................................................
7
Services requiring our prior
approval……………......................................................................................
8
Section 4. Your costs for covered
services……………………...................................................................................
9
Copayments………………………………….......................................................................................
9
Deductible…………………………………….....................................................................................
9
Coinsurance………………………………….......................................................................................
9
Your out-of-pocket
maximum……………………….................................................................................
9
Section 5. Benefits
………………………………………………………….............................................................
10
Overview………………………………….
..............................................................................................
10
(a) Medical services and supplies provided by
physicians and other health care professionals............ 11
(b) Surgical and anesthesia services provided by physicians and
other health care professionals ........ 19
(c)
Services provided by a hospital or other facility, and ambulance services
...................................... 23
(d)
Emergency services…
………………….
.......................................................................................
25
(e) Mental health and substance abuse
benefits.....................................................................................
27
(f) Prescription drug
benefits…………………….................................................................................
30
(g) Special
features……………………………....................................................................................
33
(h) Dental
benefits……………………………….................................................................................
35
Section 6. General exclusions --things we don't
cover..............................................................................................
38 2
2 Page 3 4
2001 Health Maintenance Plan ii Table of Contents
Table
of Contents (Continued)
Section 7. Filing a claim
for covered
services……………….....................................................................................
39
Section 8. The disputed claims
process………………...............................................................................................
41
Section 9. Coordinating benefits with other
coverage.
...............................................................................................
43
When you have…
Other health
coverage…………………...............................................................................................
43
Original
Medicare…………………………….....................................................................................
43
Medicare managed care
plan…………………...................................................................................
45
TRICARE/ Workers' Compensation/
Medicaid...........................................................................................
45
Other Government
agencies…………………….......................................................................................
46
When others are responsible for
injuries………….
...................................................................................
46
Section 10. Definitions of terms we use in this
brochure............................................................................................
47
Section 11. FEHB
facts…………………………………….
......................................................................................
49
Coverage information
No pre-existing condition
limitation
……………………………………………………….………
49
Where you get information about enrolling in the
FEHB
Program………………………….……..
49
Types of coverage available for you and your
family……………………………………….……..
49
When benefits and premiums
start…………………………………………………………………
50
Your medical and claims records are
confidential…………………………………………………
50
When you
retire……………………………………………………………………………………
50
When you lose benefits
When FEHB coverage
ends………………………………………………………………………..
50
Spouse equity
coverage……………………………………………………………………………
50
Temporary Continuation of Coverage
(TCC).………………….…………………………………
50
Converting to individual coverage
………………………………………………………………..
51
Getting a Certificate of Group Health Plan
Coverage…………………………………………….
51
Inspector General Advisory
……………………………………………………………………….…….
51
Index….………………………………………………................................................................................................
52
Summary of
benefits…………………………………………....................................................................................
54
Rates……………………………………………………………………………….…………………………..
Back cover 3
3 Page
4 5
2001 Health Maintenance Plan 1 Introduction/ Plain Language
Introduction
Health Maintenance Plan 1351 William Howard Taft
Road
Cincinnati, Ohio 45206-1775
This brochure describes the benefits of
Community Insurance Company, dba Anthem Blue Cross and Blue Shield*, under our
contract (CS 1659) with the Office of Personnel Management (OPM), as authorized
by the Federal
Employees Health Benefits law. This brochure is the official statement of
benefits. No oral statement can modify or otherwise affect the benefits,
limitations, and exclusions of this brochure.
If you are enrolled in this Plan, you are entitled to the benefits described
in this brochure. If you are enrolled for Self and Family coverage, each
eligible family member is also entitled to these benefits. You do not have a
right to
benefits that were available before January 1, 2001, unless those
benefits are also shown in this brochure.
OPM negotiates benefits and rates
with each plan annually. Benefit changes are effective January 1, 2001, and are
summarized on page 4. Rates are shown at the end of this brochure.
*An independent licensee of the Blue Cross and Blue Shield Association.
Anthem Blue Cross and Blue Shield is the trade name of Community Insurance
Company. Registered marks Blue Cross and Blue Shield Association.
Plain Language
The President and Vice President are making the
Government's communication more responsive, accessible, and understandable to
the public by requiring agencies to use plain language. In response, a team of
health plan
representatives and OPM staff worked cooperatively to make this
brochure clearer. Except for necessary technical terms, we use common words.
"You" means the enrollee or family member; "we" means Health
Maintenance Plan.
The plain language team reorganized the brochure and the way we describe our
benefits. When you compare this Plan with other FEHB plans, you will find that
the brochures have the same format and similar information to make
comparisons easier.
If you have comments or suggestions about how to
improve this brochure, let us know. Visit OPM's "Rate Us" feedback
area at www. opm. gov/ insure or e-mail
us at fehbwebcomments@ opm. gov or write to OPM at Insurance
Planning and
Evaluation Division, P. O. Box 436, Washington, DC 20044-0436. 4
4 Page 5 6
2001 Health Maintenance Plan 2 Section 1
Section 1.
Facts about this HMO plan
This Plan is a health maintenance organization
(HMO). We require you to see specific physicians, hospitals, and other providers
that contract with us. These Plan providers coordinate your health care
services.
HMOs emphasize preventive care such as routine office visits, physical exams,
well-baby care, and immunizations, in addition to treatment for illness and
injury. Our providers follow generally accepted medical practice when
prescribing any course of treatment.
When you receive services from Plan
providers, you will not have to submit claim forms or pay bills. You only pay
the copayments, coinsurance, and deductibles described in this brochure. When
you receive emergency services from
non-Plan providers, you may have to
submit claim forms.
You should join an HMO because you prefer the plan's
benefits, not because a particular provider is available. You cannot change
plans because a provider leaves our Plan. We cannot guarantee that any one
physician,
hospital, or other provider will be available and/ or remain
under contract with us.
How we pay providers
We contract with
individual physicians, medical groups, and hospitals to provide the benefits in
this brochure. These Plan providers accept a negotiated payment from us, and you
will only be responsible for your copayments or
coinsurance.
Who
provides my health care
As a plan member, you will receive care from one
of Health Maintenance Plan's participating primary care doctors. These doctors
are under contract to HMP to provide care to HMP members. Primary care doctors
practicing within a
Plan Medical Center, as well as those doctors with
medical offices in the surrounding communities, are part of the Plan medical
team. The Plan refers to this combination of group and private practice doctors
as a mixed model
prepayment plan. The Plan has designated certain hospitals
for organ transplants to be performed. These hospitals have been selected for
their experience in performing transplants. In some instance, the designated
hospital may not be
located in the Plan's service area and you will be
responsible for your travel expenses to that facility. Contact the Plan for a
list of designated organ transplant facilities.
Patients' Bill of Rights
OPM requires that all FEHB Plans comply
with the Patients' Bill of Rights, recommended by the President's Advisory
Commission on Consumer Protection and Quality in the Health Care Industry. You
may get information about us, our
networks, providers, and facilities. OPM's
FEHB website (www. opm. gov/ insure)
lists the specific types of information that we must make available to you.
Some of the required information is listed below.
Disenrollment rates for 1999 Compliance with State and Federal licensing or
certification requirements and the dates met. If noncompliant, the
reason
for noncompliance. Accreditations by recognized accrediting agencies and the
dates received
Whether the carrier meets State, Federal and accreditation
requirements for fiscal solvency, confidentially and transfer of medical record
Years in existence Profit status
Medical Records Transitional Care
If you want more information about us, call 1-800/ 228-4375, or write to Mail
No. CC1-014, 1351 William Howard Taft Road,
Cincinnati, Ohio 45206-1775. You may also contact us by fax at 513/ 872-3929
or visit our website at
www. anthem. com. 5
5
Page 6 7
2001
Health Maintenance Plan 3 Section 1
Service Area
To
enroll in this Plan, you must live in or work in our service area. This is where
our providers practice. Our service area is:
Cincinnati Area: In Ohio --Brown, Butler,
Clermont, Clinton, Hamilton, and Warren counties, and ZIP codes 45110 and 45142
in Highland County
Cleveland Area: In Ohio
--Cuyahoga, Geauga, Lake, Lorain, Medina, and Summit counties,
and ZIP codes 44032, 44033, 44066, 44076, 44084, 44085, 440093 and 44099 in
Ashtabula County
Dayton Area: In Ohio --Butler,
Champaign, Clark, Clinton, Greene, Miami, Montgomery, Preble, Shelby, and Warren
counties, ZIP codes 45304, 453113, 45328, 45329, 45331, 45332, 45336, 45352,
45358 and 45380 in Darke
County, 43128 and 43142 in Fayette County, and
43310, 43311, 43318, 43319, 43324, 43331, 43333, 43343 and 43357 in Logan County
Akron-Canton Area: In Ohio --Ashland, Carroll,
Harrison, Holmes, Medina, Portage, Stark, Summit, Tuscarawas, and Wayne counties
Warren-Youngstown Area: In Ohio --Columbiana,
Jefferson, Mahoning, and Trumbull counties
Columbus Area: In Ohio
--Coshocton, Delaware, Fairfield, Franklin, Licking, Pickaway, and Union
counties, and ZIP codes 43029, 43064, 43140, 43143, 443151, 43153 and 43162 in
Madison County
Toledo-Defiance Area: In Ohio --Allen, Defiance, Erie,
Fulton, Hancock, Henry, Huron, Lucas, Ottawa, Paulding, Putnam, Seneca,
Williams, and Wood counties, ZIP codes 43407, 43410, 43420, 43431, 43435, 43442,
43448, 43469
and 44841 in Sandusky County, and 45832, 45863, 45886 and 45891
in Van Wert County
Ordinarily, you must get your care from providers who
contract with us. If you receive care outside our service area, we will pay only
for emergency care or urgent care. We will not pay for any other health
care services.
If you or a covered family member move outside of our service area, you can
enroll in another plan. If your dependents live out of the area (for example, if
your child goes to college in another state), you should consider
enrolling
in a fee-for-service plan or an HMO that has agreements with affiliates in other
areas. Refer to Section 5( g), Special Features on page 33 for details regarding
the Plan's reciprocity benefits. If you or a family member move,
you do not
have to wait until Open Season to change plans. Contact your employing or
retirement office. 6
6 Page
7 8
2001 Health Maintenance Plan 4
Section 2
Section 2. How we change for 2001
Program-wide
changes
The plain language team reorganized the brochure and the way we
describe our benefits. We hope this will make it easier for you to compare
plans.
This year, the Federal Employees Health Benefits Program is implementing
network mental health and substance abuse parity. This means that your coverage
for mental health, substance abuse, medical, surgical, and hospital
services
from providers in our plan network will be the same with regard to deductibles,
coinsurance, copays, and day and visit limitations when you follow a treatment
plan that we approve. Previously, we placed higher patient
cost sharing and
shorter day or visit limitations on mental health and substance abuse services
than we did on services to treat physical illness, injury, or disease.
Many healthcare organizations have turned their attention this past year to
improving healthcare quality and patient safety. OPM asked all FEHB plans to
join them in this effort. You can find specific information on our
patient
safety activities by calling 800/ 228-4375. You can find out more about patient
safety on the OPM website, www. opm. gov/ insure. To improve your healthcare,
take these five steps:
Speak up if you have questions or concerns.
Keep a list of all the
medicines you take.
Make sure you get the results of any test or procedure.
Talk with your doctor and health care team about your options if you need
hospital care.
Make sure you understand what will happen if you need
surgery.
We clarified the language to show that anyone who needs a mastectomy may
choose to have the procedure
performed on an inpatient basis and remain in
the hospital up to 48 hours after the procedure. Previously, the language
referenced only women.
Changes to this Plan
Your share of the non-Postal premium will
increase by 15% for Self Only or 15% for Self and Family.
The office visit copay for specialty providers will increase from $0 to $10
per visit.
Outpatient mental health and substance abuse services will now be
covered with a $10 office visit copayment
with no day or visit limitations.
Inpatient mental health and substance abuse services will now be covered in
full with no day limitations. 7
7 Page 8 9
2001 Health
Maintenance Plan 5 Section 3
Section 3. How you
get care
Identification cards We will send you an identification (ID)
card when you enroll. You should carry your ID card with you at all times. You
must show it
whenever you receive services from a Plan provider, or fill a
prescription at a Plan pharmacy. Until you receive your ID card, use your copy
of the
Health Benefits Election Form, SF-2809, your health benefits
enrollment confirmation (for annuitants), or your Employee Express confirmation
letter.
If you do not receive your ID card within 30 days after the
effective date of your enrollment, or if you need replacement cards, call us at
800/ 228-
4375.
Where you get covered care You get care from "Plan
providers" and "Plan facilities." You will only pay copayments
and/ or coinsurance, and you will not have to file claims.
Plan providers Plan providers are physicians and other health care
professionals in our service area that we contract with to provide covered
services to our
members. We credential Plan providers according to national
standards.
We list Plan providers in the provider directory, which we update
periodically. The list is also on our website.
Plan facilities Plan facilities are hospitals and other facilities in
our service area that we contract with to provide covered services to our
members. We list these
in the provider directory, which we update
periodically. The list is also on our website.
What you must do It depends on the type of care you need. First, you
and each family member must choose a primary care physician (PCP). This decision
is
important since your primary care physician provides or arranges for most
of your health care.
How you choose a PCP
1. Ask family and friends about their
doctors. While you're at it, ask health care practitioners you respect, too.
Personal
recommendations can mean a lot.
2. Consider a get-acquainted
visit if the doctor is accepting new patients. (Many doctors do not charge for
such an appointment, but
make sure.) Use this time to ask questions, not to
get advice about specific medical complaints.
Here are some questions you might ask:
What are your office hours?
Who will handle my care when you aren't available?
3. Pay attention.
Does the physician explain things so you can understand? Are you comfortable
talking with him or her? Is the
tone of the conversation friendly and
respectful? Is the physician listening carefully to you? 8
8 Page 9 10
2001 Health Maintenance Plan 6 Section
3
Primary care Your primary care physician can be a
family practitioner, internist or pediatrician. Your primary care physician will
provide most of your
health care, or give you a referral to see a
specialist.
If you want to change primary care physicians or if your primary
care physician leaves the Plan, call us. We will help you select a new one.
Specialty care Your primary care physician will refer you to a
specialist for needed care. However, you may see optometrists and OB/ GYNS
without a referral.
How do I get specialty care?
Except in a
medical emergency or when a primary care doctor has designated another doctor to
see patients when he or she is unavailable,
you must contact your primary
care doctor for a referral before seeing any other doctor or before you obtain
special services. Referral to a
participating specialist is given at the
primary care doctor's discretion; if specialists or consultants are required
beyond those participating in the
Plan, your primary care doctor will make
arrangements for appropriate referrals.
Before going to the specialist, for the initial consultation or for follow-up
care, make sure your primary care doctor has written a referral for you to
take with you to the specialist's office and has indicated the referral
information in your medical records. Your primary care doctor will also
notify the Plan of the referral by telephone, fax or mail. On referrals, the
primary care doctor will give specific instructions to the specialist as to
what services are to be performed. If additional services or visits are
suggested by the specialist, you must first check with your primary care
doctor. If you are receiving services from a doctor who leaves the Plan, the
Plan will pay for covered services until the Plan can arrange with you
for you to be seen by another participating doctor.
Here are other things
you should know about specialty care:
If you need to see a specialist
frequently because of a chronic,
complex, or serious medical condition, your
primary care physician will work with you and the Plan to develop a treatment
plan that
allows you to see your specialist for a certain number of visits without
additional referrals. Your primary care physician will use
our criteria when
creating your treatment plan (the physician may have to get an authorization or
approval beforehand).
If you are seeing a specialist when you enroll in our Plan, talk to
your
primary care physician. Your primary care physician will decide what treatment
you need. If he or she decides to refer you to
a specialist, ask if you can see your current specialist. If your current
specialist does not participate with us, you must receive
treatment from a
specialist who does. Generally, we will not pay for you to see a specialist who
does not participate with our Plan.
If you are seeing a specialist and your specialist leaves the Plan, call
your primary care physician, who will arrange for you to see another
specialist. You may receive services from your current specialist
until we can make arrangements for you to see someone else. 9
9 Page 10 11
2001 Health Maintenance Plan 7 Section
3
If you have a chronic or disabling condition and lose
access to your specialist because we:
terminate our contract with your
specialist for other than cause; or
drop out of the Federal Employees Health
Benefits (FEHB) Program and you enroll in another FEHB Plan; or
reduce our service area and you enroll in another FEHB Plan,
you may be
able to continue seeing your specialist for up to 90 days after you receive
notice of the change. Contact us or, if we drop out of
the Program, contact
your new plan.
If you are in the second or third trimester of pregnancy and
you lose access to your specialist based on the above circumstances, you can
continue to see your specialist until the end of your postpartum care, even
if it is beyond the 90 days.
Hospital care Your Plan primary care physician or specialist will make
necessary hospital arrangements and supervise your care. This includes admission
to a skilled nursing or other type of facility.
If you are in the
hospital when your enrollment in our Plan begins, call our customer service
department immediately at 800/ 228-4375. If you
are new to the FEHB Program,
we will arrange for you to receive care.
If you changed from another FEHB
plan to us, your former plan will pay for the hospital stay until:
You are discharged, not merely moved to an alternative care center; or
The day your benefits from your former plan run out; or
The 92 nd day
after you become a member of this Plan, whichever happens first.
These provisions apply only to the benefits of the hospitalized person.
Circumstances beyond our control Under certain extraordinary
circumstances, such as natural disasters, we may have to delay your services or
we may be unable to provide them.
In that case, we will make all reasonable
efforts to provide you with the necessary care. 10
10
Page 11 12
2001
Health Maintenance Plan 8 Section 3
Services
requiring our prior approval Your primary care physician has authority to
refer you for most services.
For certain services, however, your physician
must obtain approval from us. Before giving approval, we consider if the service
is covered,
medically necessary, and follows generally accepted medical
practice. We call this review and approval process precertification. Your
Physician must obtain precertification for services such as:
all
inpatient admissions (except maternity)
hysterectomy
cardiac
rehabilitation
OB ultrasounds (second and subsequent)
Precertification
is a procedure which requires that an approval be obtained from us before
incurring expenses for certain Covered Services.
When care is evaluated, the
Medical Necessity will be determined. For admissions, the appropriate length of
stay will also be determined. For
certain services you will be required to
use the Provider designated by our Health Care Management staff. Medical
Necessity includes a review
of both the service and the setting. When
approved, a copy of the approval will be provided to you, the Physician, and the
Hospital or
facility. The care will be covered according to your benefits
for the number of days approved unless our Concurrent Review determines that
the number of days should be revised. As a result of Concurrent Review,
additional days of Inpatient care may be approved which exceed the
number of
days originally authorized by our Health Care Management staff. With prior
notice by us, the number of days originally authorized
by Precertification
may be reduced when it is determined that continued Inpatient care is no longer
Medically Necessary.
Your PCP and other Network Providers know which services require
Precertification and will obtain any required Precertification. If a
request
is denied, the Provider may request a reconsideration to be completed within 3
days of the request. An expedited reconsideration
may be requested when the
Member's health requires an earlier decision.
For Emergency admissions, Precertification is not required; however, you must
notify your Primary Care Physician of your admission within
24 hours or as
soon as possible within a reasonable period or services after 24 hours could be
denied. 11
11 Page
12 13
2001 Health Maintenance Plan
9 Section 4
Section 4. Your costs for covered services
You must share the cost of some services. You are responsible for:
Copayment A copayment is a fixed amount of money you pay to the
provider when you receive services.
Example: When you see your primary care physician you pay a copayment of $10
per office visit.
Deductible We do not have a deductible.
Coinsurance Coinsurance is the percentage of our negotiated fee that
you must pay for your care.
Example: In our Plan, you pay 20% of our allowance for infertility and family
planning services.
Your out-of-pocket maximum for coinsurance and copayments
After
your copayments and/ or coinsurance total $1,500 per person or $3,000 per family
enrollment in any calendar year, you do not have to pay
any more for covered
services. However, copayments and/ or coinsurance for the following services do
not count toward your out-of-pocket
maximum, and you must continue to pay
copayments and/ or coinsurance for these services:
Dental services
Prescription drugs
Be sure to keep accurate records
of your copayments and/ or coinsurance since you are responsible for informing
us when you reach the maximum. 12
12 Page 13 14
2001 Health
Maintenance Plan 10 Section 5
Section 5. Benefits --OVERVIEW
(See page 4 for how our benefits changed this year and page 54 for
a benefits summary.)
NOTE: This benefits section is divided into subsections. Please read
the important things you should keep in mind at the beginning of each
subsection. Also read the General Exclusions in Section 6; they apply to the
benefits in the
following subsections. To obtain claims forms, claims filing
advice, or more information about our benefits, contact us at 800/ 228-4375.
(a) Medical services and supplies provided by physicians and other health
care professionals………………… 11-18
Diagnostic and treatment services Lab, X-ray, and other diagnostic tests
Preventive care, adult Preventive care, children
Maternity care Family
planning
Infertility services Allergy care
Treatment therapies
Rehabilitative therapies
Hearing services (testing, treatment, and supplies)
Vision services
(testing, treatment, and supplies)
Foot care Orthopedic and prosthetic
devices
Durable medical equipment (DME) Home health services
Alternative
treatments Educational classes and programs
(b) Surgical and anesthesia services provided by physicians and other health
care professionals ....................... 19-22
Surgical procedures
Reconstructive surgery Oral and maxillofacial surgery Organ/ tissue transplants
Anesthesia
(c) Services provided by a hospital or other facility, and
ambulance services..................................................... 23-24
Inpatient hospital Outpatient hospital or ambulatory surgical
center
Extended care benefits/ skilled nursing care facility benefits
Hospice
care Ambulance
(d) Emergency services
........................................................................................................................................
25-26 Medical emergency Ambulance
(e) Mental health and substance abuse
benefits
...................................................................................................
27-29
(f) Prescription drug benefits
...............................................................................................................................
30-32
(g) Special
features...............................................................................................................................................
33-34 24 hour nurse line
Reciprocity benefit
Centers of Excellence for Transplants/ heart surgery
Discount programs
(h) Dental
benefits................................................................................................................................................
35-37
Summary of
benefits....................................................................................................................................................
54 13
13 Page 14
15
2001 Health Maintenance Plan 11 Section
5( a)
Section 5 (a) Medical services and supplies provided by
physicians and other health care professionals
I M
P O
R T
A N
T
Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions,
limitations, and exclusions in this brochure and are payable only when we
determine they are medically necessary.
Plan physicians must provide or arrange your care.
We have no calendar
year deductible.
Be sure to read Section 4, Your costs for covered
services for valuable information about how cost sharing works. Also read
Section 9 about coordinating benefits with other
coverage, including with Medicare.
I M
P O
R T
A N
T
Benefit Description You pay
Diagnostic and treatment services
Professional services of physicians
In a primary care physician's
office
In a specialty physician's office
$10 per office visit
Professional services of physicians
In an urgent care center
$5 per
office visit
Professional services of physicians
During a hospital stay
In a
skilled nursing facility
Initial examination of a newborn child covered under a family enrollment
At home
Nothing 14
14 Page
15 16
2001 Health Maintenance Plan
12 Section 5( a)
Lab, X-ray and other diagnostic tests You pay
Tests, such as:
Blood tests
Urinalysis
Non-routine pap tests
Pathology
X-rays
Non-routine Mammograms
Cat Scans/ MRI
Ultrasound
Electrocardiogram and EEG
Nothing
Preventive care, adults
Routine screenings, such as:
Blood
lead level
Total Blood Cholesterol
Colorectal Cancer Screening,
including
Fecal occult blood test
Nothing
Sigmoidoscopy, screening – every five years starting at age 50
Prostate Specific Antigen (PSA test) – one annually for men age 40 and
older Nothing
Routine pap test
Routine mammogram –covered for
women age 35 and older, as follows:
From age 35 through 39, one during this
five year period
From age 40 through 64, one every calendar year
At age
65 and older, one every two consecutive calendar years
Nothing
Not covered: Physical exams required for obtaining or continuing
employment or insurance, attending schools or camp, or travel. All charges.
Routine Immunizations, such as:
Tetanus-diphtheria (Td) booster
– once every 10 years, ages19 and over (except as provided for under
Childhood immunizations)
Influenza/ Pneumococcal vaccines
Nothing. 15
15 Page
16 17
2001 Health Maintenance Plan
13 Section 5( a)
Preventive care, children You pay
Childhood immunizations recommended by the American Academy of
Pediatrics Nothing
Examinations, such as:
Eye exams through age 17 to determine the need for
vision correction.
Ear exams through age 17 to determine the need for hearing correction
Examinations done on the day of immunizations ( through age 22)
Well-child care charges for routine examinations, immunizations and care
(through age 22)
Nothing if you receive these services during your office visit,
otherwise
, $10 per office visit.
Maternity care
Complete maternity (obstetrical) care, such as:
Prenatal care
Delivery
Postnatal care
One routine sonogram
Note: Here are some things to keep in mind:
You do not need to
precertify your normal delivery; see page 8 for other circumstances, such as
extended stays for you or your baby.
You may remain in the hospital up to 48 hours after a regular delivery and 96
hours after a cesarean delivery. We will extend
your inpatient stay if
medically necessary.
We cover routine nursery care of the newborn child
during the covered portion of the mother's maternity stay. We will cover other
care of an infant who requires non-routine treatment only if we cover the
infant under a Self and Family enrollment.
We pay hospitalization and surgeon services (delivery) the same as for
illness and injury. See Hospital benefits (Section 5c) and
Surgery benefits
(Section 5b)
Nothing 16
16 Page
17 18
2001 Health Maintenance Plan
14 Section 5( a)
Family planning You pay
Voluntary
sterilization 20% of our allowance
Surgically implanted contraceptives
Injectable contraceptive drugs
Nothing
Not covered:
reversal of voluntary surgical sterilization
voluntary abortion except when the life of the mother would be
endangered if the fetus were carried to term or when the pregnancy
is the result of an act of rape or incest
All charges.
Infertility services
Diagnosis and treatment of infertility, such
as:
Artificial insemination:
intravaginal insemination (IVI)
intracervical insemination (ICI)
intrauterine insemination
(IUI)
20% of our allowance
Diagnosis and treatment of infertility, such as:
Fertility drugs
Note: We cover injectable fertility drugs under medical benefits and oral
fertility drugs under the prescription drug benefit.
50% of our allowance
Not covered:
Assisted reproductive technology (ART) procedures,
such as:
in vitro fertilization
embryo transfer and GIFT
Services and supplies related to excluded ART procedures
Cost of donor sperm
All charges. 17
17 Page 18 19
2001 Health
Maintenance Plan 15 Section 5( a)
Allergy care You pay
Testing and treatment
Allergy serum
20% of our allowance
Allergy injection 20% of our allowance when performed in an allergy
specialist's office; otherwise, $10 per office visit at a Primary Care
Physician's office
Not covered: provocative food testing and sublingual allergy
desensitization. All charges.
Treatment therapies
Chemotherapy and radiation therapy
Note:
High dose chemotherapy in association with autologous bone marrow transplants
are limited to those transplants listed under
Organ/ Tissue Transplants on page 22.
Respiratory and inhalation therapy
Dialysis – Hemodialysis and peritoneal dialysis
Intravenous (IV)/
Infusion Therapy – Home IV and antibiotic therapy
Nothing
Growth hormone therapy (GHT)
Note: – We will only cover GHT when we
preauthorize the treatment. We will ask you to submit information that
establishes that the GHT is
medically necessary. We will ask you or your physician to submit the
following:
a letter of medical necessity
laboratory results, and
a growth chart
We will not cover the GHT or related services and supplies if you do
not request preauthorization from us.
50% of our allowance 18
18 Page 19 20
2001 Health
Maintenance Plan 16 Section 5( a)
Rehabilitative therapies You
pay
Physical therapy, occupational therapy and speech therapy --
Two
consecutive months per condition, beginning with the first treatment, for the
services of each of the following:
qualified physical therapists;
speech therapists; and
occupational
therapists.
Note: We only cover therapy to restore bodily function or speech
when there has been a total or partial loss of bodily function or
functional speech due to illness or injury.
Cardiac rehabilitation
following a heart transplant, bypass
surgery or a myocardial infarction, is
provided for up to two consecutive months beginning with the first treatment.
Nothing
Not covered:
long-term rehabilitative therapy
exercise programs
All charges.
Hearing services (testing, treatment, and supplies)
Hearing
testing for children through age 17 (see Preventive care, children) $10
per office visit
Not covered: all other hearing testing
hearing aids,
testing and examinations for them
All charges.
Vision services (testing, treatment, and supplies)
One eye
refraction per year $10 per office visit
Not covered:
Eyeglass frames and lenses or contact lenses
Eye exercises and vision training
Radial keratotomy
All charges. 19
19 Page 20 21
2001 Health
Maintenance Plan 17 Section 5( a)
Foot care You pay
Routine foot care when you are under active treatment for a metabolic or
peripheral vascular disease, such as diabetes.
See orthopedic and prosthetic devices for information on podiatric shoe
inserts.
$10 per office visit
Not covered:
Cutting, trimming or removal of corns, calluses,
or the free edge of toenails, and similar routine treatment of conditions of the
foot,
except as stated above
Treatment of weak, strained or flat feet
or bunions or spurs; and of any instability, imbalance or subluxation of the
foot (unless the
treatment is by open cutting surgery)
All charges.
Orthopedic and prosthetic devices
Artificial limbs and eyes; stump
hose
Externally worn breast prostheses and surgical bras, including
necessary replacements, following a mastectomy
Internal prosthetic devices, such as artificial joints and pacemakers
Note: See 5( b) for coverage of the surgery to insert the device.
50% of our allowance up to a $1,500 maximum, all charges
thereafter.
Not covered:
Orthopedic and corrective shoes
Arch
supports
Foot orthotics
Heel pads and heel cups
All charges.
Durable medical equipment (DME)
Rental or purchase, at our option,
including repair and adjustment, of durable medical equipment prescribed by your
Plan physician, such as
oxygen and dialysis equipment. Under this benefit, we also cover:
hospital beds;
wheelchairs;
crutches;
walkers;
blood glucose
monitors;
insulin pumps; and
first pair of lenses following cataract
removal
medical supplies, such as surgical dressings and colostomy bags
50% of our allowance up to a $1,500 maximum, all charges
thereafter.
Not covered: Devices and equipment used for environmental control or to
enhance
the environmental setting, such as: air conditioners, humidifiers or
air filters.
All charges. 20
20 Page 21 22
2001 Health
Maintenance Plan 18 Section 5( a)
Home health services You pay
Home health care ordered by a Plan physician and provided by a
registered nurse (R. N.), licensed practical nurse (L. P. N.) or home
health aide.
Services include oxygen therapy, intravenous therapy and
medications.
Nothing
Not covered: nursing care requested by, or for the convenience of,
the patient or
the patient's family; nursing care primarily for
hygiene, feeding, exercising, moving the
patient, homemaking, companionship
or giving oral medication.
All charges.
Educational classes and programs
Coverage is limited to:
Diabetes self-management
$10 per office visit 21
21 Page 22 23
2001 Health Maintenance Plan 19 Section 5(
b)
Section 5 (b). Surgical and anesthesia services provided by
physicians and other health care professionals
I M
P O
R T
A N
T
Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions,
limitations, and exclusions in this brochure and are payable only when we
determine they are medically necessary.
Plan physicians must provide or arrange your care.
We have no calendar
year deductible.
Be sure to read Section 4, Your costs for covered
services for valuable information about how cost sharing works. Also read
Section 9 about coordinating benefits with other coverage, including with
Medicare.
The amounts listed below are for the charges billed by a
physician or other health care professional for your surgical care. Look in
Section 5( C ) for charges associated with the facility (i. e. hospital,
surgical center, etc).
YOU MUST GET PRECERTIFICATION OF SOME SURGICAL
PROCEDURES. Please refer to the precertification information shown in Section 3
to be sure which services require
precertification and identify which surgeries require precertification.
I M
P O
R T
A N
T
Benefit Description You pay
Surgical procedures
Treatment of
fractures, including casting Treatment of burns
Normal pre-and post-operative care by the surgeon Endoscopy procedure
Biopsy procedure Removal of tumors and cysts
Correction of congenital
anomalies (see reconstructive surgery) Surgical treatment of morbid obesity --a
condition that has persisted
for a duration of at least five years, and for
which non-surgical treatment has been unsuccessful for at least twelve to
eighteen
consecutive months. Insertion of internal prosthetic devices, such
as pacemakers and
artificial joints. See 5( a) – Orthopedic braces and
prosthetic devices for device coverage information.
Norplant (a surgically
implanted contraceptive) and intrauterine devices (IUDs)
Note: Generally, we pay for internal prostheses (devices) according to where
the procedure is done. For example, we pay Hospital benefits for a
pacemaker
and Surgery benefits for insertion of the pacemaker.
Nothing
Surgical procedures continued on next page. 22
22 Page 23 24
2001 Health Maintenance Plan 20 Section 5(
b)
Surgical procedures (Continued) You pay
Voluntary sterilization 20% of our allowance
Not covered: Reversal of voluntary sterilization
Routine
treatment of conditions of the foot; see Foot care in Section 5( a).
All
charges.
Reconstructive surgery
Surgery to correct a functional defect
Surgery to correct a condition caused by injury or illness if:
the
condition produced a major effect on the member's appearance and
the condition can reasonably be expected to be corrected by such surgery
Surgery to correct a condition that existed at or from birth and is a
significant deviation from the common form or norm. Examples of
congenital
anomalies are: cleft lip; cleft palate; webbed fingers; and webbed toes.
All stages of breast reconstruction surgery following a mastectomy, such as:
surgery to produce a symmetrical appearance on the other breast;
treatment of any physical complications, such as lymphedemas;
Nothing
breast prostheses and surgical bras and replacements (see Prosthetic devices)
Note: If you need a mastectomy, you may choose to have the procedure
performed on an inpatient basis and remain in the hospital
up to 48 hours
after the procedure.
50% of our allowance up to a $1,500 maximum, all charges
thereafter.
Not covered: Cosmetic surgery – any surgical procedure (or
any portion of a
procedure) performed primarily to improve physical
appearance through change in bodily form, except repair of accidental injury
Surgeries related to sex transformation
All charges 23
23 Page 24 25
2001 Health
Maintenance Plan 21 Section 5( b)
Oral and maxillofacial
surgery You pay
Oral surgical procedures, limited to:
Reduction of
fractures of the jaws or facial bones;
Surgical correction of cleft lip,
cleft palate or severe functional malocclusion;
Removal of stones from salivary ducts;
Excision of leukoplakia or
malignancies;
Excision of cysts and incision of abscesses when done as
independent procedures, and
Other surgical procedures that do not involve the teeth or their supporting
structures.
Nothing
Medical treatment related to temporomandibular joint disease Nothing up to
$200; All charges thereafter.
Not covered: Oral implants and
transplants
Procedures that involve the teeth or their supporting
structures (such as the periodontal membrane, gingiva, and alveolar bone)
Dental care involved in the treatment of temporomandibular joint (TMJ)
pain dysfunction or syndrome
All charges. 24
24 Page 25 26
2001 Health
Maintenance Plan 22 Section 5( b)
Organ/ tissue transplants
You pay
Limited to:
Cornea
Heart
Heart/ lung
Kidney
Kidney/ Pancreas
Liver
Lung: Single –Double
Pancreas
Allogeneic (donor) bone marrow transplants;
Autologous bone marrow transplants (autologous stem cell and peripheral stem
cell support) for the following conditions: acute
lymphocytic or
non-lymphocytic leukemia; advanced Hodgkin's lymphoma; advanced non-Hodgkin's
lymphoma; advanced
neuroblastoma; breast cancer; multiple myeloma;
epithelial ovarian cancer; and testicular, mediastinal, retroperitoneal and
ovarian germ
cell tumors
Blue Quality Centers for Transplant (BQCT)
Limited Benefits -Treatment for breast cancer, multiple myeloma, and
epithelial ovarian cancer may be provided in an NCI-or NIH-approved
clinical trial at a Plan-designated center of excellence and if approved by
the Plan's medical director in accordance with the Plan's protocols.
Note: We cover related medical and hospital expenses of the donor when we
cover the recipient.
Nothing in a Plan designated organ transplant facility, or 20%
of our
allowance in a participating, non-designated organ transplant
facility.
Not covered: Implants of artificial organs
Transplants
not listed as covered
Travel expenses related to transplant benefits
All charges
Anesthesia
Professional services provided in – Hospital
(inpatient)
Hospital outpatient department Skilled nursing facility
Ambulatory
surgical center Office
Nothing 25
25 Page
26 27
2001 Health Maintenance Plan
23 Section 5( c)
Section 5 (c). Services provided by a
hospital or other facility, and ambulance services
I M
P O
R T
A
N
T
Here are some important things to remember about these benefits:
Please remember that all benefits are subject to the definitions,
limitations, and exclusions in this brochure and are payable only when we
determine they are
medically necessary.
Plan physicians must provide or arrange your care
and you must be hospitalized in a Plan facility.
Be sure to read Section 4, Your costs for covered services for
valuable information about how cost sharing works. Also read Section 9 about
coordinating benefits with other coverage, including with Medicare.
The
amounts listed below are for the charges billed by the facility (i. e., hospital
or surgical center) or ambulance service for your surgery or care. Any costs
associated with the professional charge (i. e., physicians, etc.) are covered
in Section 5( a) or (b).
YOU MUST GET PRECERTIFICATION OF HOSPITAL STAYS. Please refer to
Section 3 to be sure which services require precertification.
I M
P O
R T
A N
T
Benefit Description You pay
Inpatient hospital
Room and board,
such as ward, semiprivate, or intensive care accommodations;
general nursing care; meals and special diets; and
nursery charges.
NOTE: If you want a private room when it is not medically necessary, you pay
the additional charge above the semiprivate room rate.
Nothing
Other hospital services and supplies, such as: Operating, recovery,
maternity, and other treatment rooms
Prescribed drugs and medicines
Diagnostic laboratory tests and X-rays
Administration of blood and blood
products Blood or blood plasma, if not donated or replaced
Dressings,
splints, casts, and sterile tray services Medical supplies and equipment,
including oxygen
Anesthetics, including nurse anesthetist services
Nothing
Not covered: Custodial care
Personal comfort items, such
as telephone, television, barber services, guest meals and beds
Private nursing care
All charges. 26
26 Page 27 28
2001 Health
Maintenance Plan 24 Section 5( c)
Outpatient hospital or
ambulatory surgical center You pay
Operating, recovery, and other
treatment rooms Prescribed drugs and medicines
Diagnostic laboratory tests, X-rays, and pathology services Administration of
blood, blood plasma, and other biologicals
Blood and blood plasma, if not
donated or replaced Pre-surgical testing
Dressings, casts, and sterile tray
services Medical supplies, including oxygen
Anesthetics and anesthesia
service
NOTE: – We cover hospital services and supplies related to
dental procedures when necessitated by a non-dental physical impairment. We
do not cover the dental procedures.
Nothing
Extended care benefits/ skilled nursing care facility benefits
Extended care/ skilled nursing facility benefits:
Up to 180 days per calendar year when full-time skilled nursing care is
necessary and confinement in a skilled nursing facility is medically
necessary as determined by a Plan doctor and approved by the Plan.
Days
0 -30
Nothing
Days 31 – 180 50% of our allowance
Not covered: custodial care
All charges
Hospice care
Home Health Care provided by Hospice nurses Nothing
Not covered: Independent nursing, homemaker services and hospice services
provided in a hospice facility All charges
Ambulance
Local professional ambulance service when medically
appropriate 20% of our allowance 27
27 Page 28 29
2001 Health
Maintenance Plan 25 Section 5( d)
Section 5 (d). Emergency
services/ accidents
I M
P O
R T
A N
T
Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions,
limitations, and exclusions in this brochure.
We have no calendar year deductible.
Be sure to read Section 4, Your
costs for covered services for valuable information about how cost sharing
works. Also read Section 9 about coordinating benefits with other
coverage, including with Medicare.
I M
P O
R T
A N
T
What is a medical emergency?
A medical emergency is the sudden and unexpected onset of a condition or
an injury that you believe endangers your life or could result in serious injury
or disability, and requires immediate medical or
surgical care. Some problems are emergencies because, if not treated
promptly, they might become more serious; examples include deep cuts and broken
bones. Others are emergencies because they are
potentially life-threatening,
such as heart attacks, strokes, poisonings, gunshot wounds, or sudden inability
to breathe. There are many other acute conditions that we may determine are
medical emergencies – what
they all have in common is the need for
quick action.
What to do in case of emergency:
Emergencies within our service area:
If you are in an emergency situation, you must contact your primary care
doctor. In extreme emergencies, if you are unable to contact your doctor,
contact the
local emergency system (e. g., the 911 telephone system) or go to the nearest
hospital emergency room. Be sure to tell the emergency room personnel that you
are a Plan member so you may notify the Plan. You or
a family member must
notify your primary care doctor within 24 hours, unless it was not reasonably
possible to do so. It is your responsibility to ensure that your primary care
doctor has been timely notified.
If you need to be hospitalized, the Plan must be notified within 24 hours or
on the first working day following your admission, unless it was not reasonably
possible to notify the Plan within that time. If you
are hospitalized in
non-Plan facilities and Plan doctors believe care can be better provided in a
Plan hospital, you will be transferred when medically feasible with any
ambulance charges covered in full.
Benefits are available for care from non-Plan providers in a medical
emergency only if you believe delay in reaching a Plan provider would result in
death, disability or significant jeopardy to your condition.
To be covered
by this Plan, any follow-up care recommended by non-Plan providers must be
approved by the Plan or provided by Plan providers.
Emergencies outside our service area: Benefits are available for any
medically necessary health service that is immediately required because of
injury or unforeseen illness.
If you need to be hospitalized, the Plan must
be notified within 48 hours or on the first working day following your
admission, unless it was not reasonably possible to notify the Plan within that
time. If a
Plan doctor believes care can be better provided in a Plan
hospital, you will be transferred when medically feasible with any ambulance
charges covered in full.
To be covered by this Plan, any follow-up care recommended by non-Plan
providers must be approved by the Plan or provided by Plan providers. 28
28 Page 29 30
2001 Health Maintenance Plan 26 Section 5(
d)
Benefit Description You pay
Emergency within our service area
Emergency care at a doctor's office $10 per office visit
Emergency care at an urgent care center $5 per office visit
Emergency
care as an outpatient or inpatient at a hospital, including doctors' services
$25 per visit; if visit results in an admission,
you pay nothing
Not covered: Elective care or non-emergency care All charges.
Emergency outside our service area
Emergency care at a doctor's
office $10 per office visit
Emergency care at an urgent care center $5 per office visit
Emergency
care as an outpatient or inpatient at a hospital, including doctors' services
$25 per visit; if visit results in an admission,
you pay nothing
Not covered:
Elective care or non-emergency care
Emergency care provided outside the service area if the need for care
could have been foreseen before leaving the service area
Medical and hospital costs resulting from a normal full-term delivery of a
baby outside the service area.
All charges.
Ambulance
Professional land and air ambulance service when
medically appropriate.
See 5( c) for non-emergency service.
20% of our allowance 29
29 Page 30 31
2001 Health Maintenance Plan 27 Section 5(
e)
Section 5 (e). Mental health and substance abuse benefits
I M
P O
R T
A N
T
Parity
Beginning in 2001, all FEHB plans' mental health and
substance abuse benefits will achieve "parity" with other benefits.
This means that we will provide mental health and substance abuse
benefits differently than in the past.
When you get our approval for
services and follow a treatment plan we approve, cost-sharing and limitations
for Plan mental health and substance abuse benefits will be no greater than for
similar benefits for other illnesses and conditions.
Here are some
important things to keep in mind about these benefits:
All benefits are
subject to the definitions, limitations, and exclusions in this brochure.
We
have no deductible.
Be sure to read Section 4, Your costs for covered services for
valuable information about how cost sharing works. Also read Section 9 about
coordinating benefits with other
coverage, including with Medicare.
YOU MUST GET PREAUTHORIZATION OF
THESE SERVICES. See the instructions after the benefits description below.
I M
P O
R T
A N
T
Benefit Description You pay
Mental health and substance abuse benefits
All diagnostic and treatment services recommended by a Plan provider and
contained in a treatment plan that we approve. The treatment plan
may include services, drugs, and supplies described elsewhere in this
brochure.
Note: Plan benefits are payable only when we determine the care is clinically
appropriate to treat your condition and only when you receive
the care as
part of a treatment plan that we approve.
Your cost sharing responsibilities are no
greater than for other illness
or conditions.
Professional services, including medication management, individual therapy or
group therapy by providers such as psychiatrists,
psychologists, or clinical
social workers provided in -
Office
$10 per office visit
Professional services, including medication management, individual therapy or
group therapy by providers such as psychiatrists,
psychologists, or clinical
social workers provided in -
Hospital (inpatient)
Hospital outpatient
department
Nothing
Mental health and substance abuse benefits -Continued on next page 30
30 Page 31 32
2001 Health Maintenance Plan 28 Section 5( e)
Mental
health and substance abuse benefits (Continued) You pay
Diagnostic tests Nothing
Services provided by a hospital or other facility
Services in approved
alternative care settings such as partial
hospitalization, half-way house,
residential treatment, full-day hospitalization, facility based intensive
outpatient treatment
Nothing
Not covered:
Services we have not approved.
Care for psychiatric conditions that in the professional judgment of Plan
doctors are not subject to significant improvement through relatively
short-term treatment.
Psychiatric evaluation or therapy on court order or as a condition of
parole or probation, unless determined by a Plan doctor to be necessary and
appropriate.
Psychological testing when not medically necessary to determine the
appropriate treatment of a short-term psychiatric condition
The same exclusions contained in this brochure that apply to other
benefits apply to these mental health and substance abuse benefits, unless the
services are included in a treatment plan that we approve.
Note: OPM
will base its review of disputes about treatment plans on the treatment plan's
clinical appropriateness. OPM will generally not
order us to pay or provide one clinically appropriate treatment plan in
favor of another.
All charges.
Preauthorization To be eligible to receive these benefits you must
follow your treatment plan and all the following authorization processes:
If
you feel you need mental health or substance abuse services, you
may call
Magellan Behavioral Health at 800/ 788-4003. Magellan will work with you to
determine your needs and begin the treatment
planning process. Referrals for any necessary services will also be handled
by Magellan Behavioral Health.
Your mental health and substance abuse services must be provided by Plan
providers. You may obtain a provider directory
by calling us at
800/ 228-4375 or visit our website at www. anthem. com.
Mental health and substance abuse benefits -Continued on next page 31
31 Page 32 33
2001 Health Maintenance Plan 29 Section 5(
e)
Mental health and substance abuse benefits (Continued)
Special transitional benefit If a mental health or substance
abuse professional provider is treating you under our plan as of January 1,
2001, you will be eligible for continued
coverage with your provider for up
to 90 days under the following conditions:
If your mental health or substance abuse professional provider with
whom
you are currently in treatment leaves the plan at our request for other than
cause.
If these conditions apply to you, we will allow you reasonable time to
transfer your care to a Plan mental health or substance abuse professional
provider. During the transitional period, you may continue to see your
treating provider and will not pay any more out-of-pocket than you did in
the year 2000 for services. This transitional period will begin with our
notice to you of the change in coverage and will end 90 days after you
receive our notice. If we write to you before October 1, 2000, the 90-day
period ends before January 1 and this transitional benefit does not apply.
Limitation We may limit your benefits if you do not follow your
treatment plan. 32
32 Page
33 34
2001 Health Maintenance Plan
30 Section 5( f)
Section 5 (f). Prescription drug benefits
I M
P O
R T
A N
T
Here are some important things to keep in mind about these benefits:
We cover prescribed drugs and medications, as described in the chart
beginning on the next page.
All benefits are subject to the definitions, limitations and exclusions in
this brochure and are payable only when we determine they are medically
necessary.
We have no calendar year deductible.
Prior authorization is
the process required to dispense certain drugs when the use of a drug is defined
or limited by your medical condition.
Be sure to read Section 4, Your costs for covered services for
valuable information about how cost sharing works. Also read Section 9 about
coordinating benefits with
other coverage, including with Medicare.
I M
P O
R T
A N
T
There are important features you should be aware of. These include:
Who can write your prescription? A Plan physician or licensed dentist
must write the prescription.
Where you can obtain them. You may fill the prescription at a
Community Rx National Network pharmacy or by mail. You may fill the prescription
at a Plan pharmacy, or by mail for a
maintenance medication.
We use a
formulary. Prescription drugs are prescribed by Plan doctors and dispensed
in accordance with the Plan's prescription drug formulary. All prescription
drugs on the formulary have been
approved by the Food and Drug Administration (FDA). The formulary consists of
medications that have been rigorously reviewed and selected by a committee of
practicing doctors and clinical
pharmacists for their safety, quality and
effectiveness. Coverage will be provided for both formulary and non-formulary
medications when prescribed by a Plan doctor. However, when non-formulary
drugs are dispensed a higher copay will apply.
These are the
dispensing limitations. Prescriptions filled by a pharmacy or through a mail
order pharmacy have a limitation on days supply and different levels of
copayments based on the days
supply. You may obtain a 30-day supply at a Plan pharmacy or up to a 90-day
supply through our mail order program. Remind your doctor to write for the
maximum days supply. Any continuous
therapy medication presently covered by
this Plan within the limits of applicable State and Federal laws, can be
dispensed through the mail order program. Your prescriptions will be filled
using FDA
dispensing guidelines.
Your prescription claims' history and
patient profile information will be used by the Plan to administer your pharmacy
program and to identify possible drug interactions, duplications or other
adverse events that may occur. This profile allows the Plan to determine if
you are trying to refill your prescription too soon, which could cause your
claim to be rejected and could require you to file
again at a later date.
If you receive a name-brand drug, whether by mail order or from a Plan
pharmacy, the copayment for the name brand applies regardless of whether:
a generic equivalent is unavailable, the prescription order specifies
"Dispense as Written," or
you choose the name-brand drug instead
of a generic drug.
When you have to file a claim. Typically you will
not have to file a claim for prescription drugs; however, if you have had to pay
for a prescription due to some unforeseen circumstance, you will
have to submit the original prescription receipt to : Health Maintenance
Plan, Mail No. CC1-014, 1351 William Howard Taft Road, Cincinnati, OH
45206-1775.
Prescription drug benefits begin on the next page. 33
33 Page 34 35
2001 Health Maintenance Plan 31 Section 5(
f)
Benefit Description You pay
Covered medications and supplies
We cover the following medications and supplies prescribed by a Plan
physician and obtained from a Plan pharmacy or through our mail order
program:
Drugs for which a prescription is required by Federal law
FDA-approved prescription drugs and devices for birth control
Insulin
Disposable needles and syringes needed to inject covered prescribed
medications are covered at the name brand copayment.
Diabetic supplies including insulin syringes, needles, glucose test tablets
and test tape, Benedict's solution or equivalent, glucose monitors and
acetone test tablets are covered at the name brand copayment.
Drugs for
the treatment of impotence, such as Viagra: HMP requires proof of medical
necessity prior to approving benefits. Then, this Plan will cover
a maximum of six tablets per month, subject to the following guidelines. The
patient:
– must be a male over age 18,
– is being treated for erectile
dysfunction (ED) regardless of the cause, and
is not on medication containing nitrates.
Intravenous fluids and
medications for home use, implantable drugs, and some injectable drugs, such as
Depo Provera, are covered under Medical
and Surgical Benefits.
30-day supply at a Plan pharmacy
$ 5 copay for generic drugs
$12 copay for formulary name brand drugs
$24 copay for non-formulary name brand drugs
Up to a 90-day supply through the mail order program
$10 copay for
generic drugs
$24 copay for formulary name brand drugs
$36 copay for non-formulary name brand drugs
Note: If there is no generic equivalent available, you will still
have to
pay the brand name copay.
Immuno-Suppressive Agent
Infertility drugs
Human growth hormones
Smoking cessation drugs and medications. The drugs and medications are
limited to one 12-week treatment per lifetime, upon proof of
enrollment in a smoking cessation program.
50% of our allowance
Covered medications and supplies – Continued on next page 34
34 Page 35 36
2001 Health Maintenance Plan 32 Section 5( f)
Covered
medications and supplies (Continued) You pay
Here are some
things to keep in mind about our prescription drug program:
A generic equivalent will be dispensed if it is available, unless your
physician specifically requires a name brand. If you receive a
name brand
drug when a Federally-approved generic drug is available, and your physician has
not specified Dispense as Written
for the name brand drug, you will still
have to pay the name brand copay.
We have an open formulary. If your physician believes a name brand product is
necessary or there is no generic available, your
physician may prescribe a
name brand drug from a formulary list. This list of name brand drugs is a
preferred list of drugs that we
selected to meet patient needs at a lower
cost. To order a prescription drug
listing, call 800/ 228-4375 or visit our website at
www.
anthemprescription. com.
Not covered:
Drugs and supplies for cosmetic purposes
Vitamins, nutrients and food supplements even if a physician
prescribes or administers them
Nonprescription medicines
Drugs available without a
prescription or for which there is a nonprescription equivalent available
Drugs obtained at a Non-network pharmacy except for out-of-area
emergencies
Medical supplies such as dressings and antiseptics
Drugs to enhance athletic performance
The cost of smoking
cessation programs
Drugs for weight loss purposes (except when
authorized by the Plan doctor for treatment of morbid obesity)
Replacement prescriptions such as lost, stolen or spilled
2001 Health Maintenance Plan 33 Section 5( g)
Section 5
(g). Special Features
Feature Description
Flexible benefits option Under the flexible benefits option, we
determine the most effective way to provide services.
We may identify
medically appropriate alternatives to traditional care and coordinate other
benefits as a less costly alternative
benefit.
Alternative benefits are
subject to our ongoing review.
By approving an alternative benefit, we
cannot guarantee you will get it in the future.
The decision to offer an alternative benefit is solely ours, and we may
withdraw it at any time and resume regular contract benefits.
Our decision
to offer or withdraw alternative benefits is not subject to OPM review under the
disputed claims process.
24 hour nurse line You have access to Personal Health Advisor (PHA), a
health information service, 24 hours a day, seven days a week. All calls are
completely
confidential. You can:
Speak with a registered nurse for help
with everyday health decisions and for health counseling on chronic conditions.
Listen to pre-recorded health care topics in the Audio Health Library.
Locate doctors and hospitals in your area.
You can access Personal Health Advisor by calling 1-888-474-2258 or through
the internet website: www.
pha-online. com/ anthem.
Centers of excellence for transplants/ heart
surgery
We use the Blue Quality Centers for Transplant Network (BQCT) as our
transplant network. The network consists of leading medical
facilities
throughout the nation. For a list of transplant hospitals near you, call 800/
824-0581.
We utilize a network of institutions that have met stringent clinical
standards for the following heart services:
coronary artery bypass graft
(CABG) percutaneous transluminal coronary angioplasty (PTCA)
heart valve
procedures other major cardiovascular procedures
You can refer to our provider directory for further information concerning
our transplant and heart surgery centers of excellence.
Special features – Continued on next page 36
36 Page 37 38
2001 Health Maintenance Plan 34 Section 5(
g)
Section 5 (g). Special Features (Continued)
Feature Description
Reciprocity benefit BluesCONNECT Away from Home Care Program
HMP
participates in BluesCONNECT Away from Home Care Program, the national HMO
network sponsored by the Blue Cross and
Blue Shield Association. It provides for you and your family to receive
urgent care at other Blue Cross and Blue Shield HMO Plans
while traveling
outside the service area of HMP.
You have the option of obtaining care under
HMP's out-of-area guidelines or under BluesCONNECT Away from Home Care
Program. Simply call 1-800-446-6872. You'll be given the location and phone
number of the participating HMO covering that location
and the name of the
away from home care coordinator who will schedule an appointment for you. Your
membership with HMP will
be verified and you will receive services. You will
pay nothing at the time you receive services. Applicable HMP copayments will be
billed
by HMP after you return home.
HMP offers guest memberships at
affiliated HMO plans through BluesCONNECT Away from Home Care Program. Whenever
you or
a family member is away from the HMP service area for more than 90
days, you may become a guest member at an affiliated HMO near your
destination. Reasons to consider a guest membership include extended
out-of-town business, children away at school, dependent children in
another
state, or a winter "snowbird" residency in the South. To determine if
a guest membership is available at your destination,
call 1-800-446-6872.
Discount programs Anthem Advantage
You can receive negotiated
savings on selected health and wellness services and programs simply by being an
eligible Anthem Blue Cross
and Blue Shield Health Maintenance Plan member. Companies participating in
the Anthem Advantage program include:
Beltone " – free hearing exams and discounts on hearing aids
Mature Mart " – discounts on life enhancing products for mature
adults Priorities " – discounts on asthma and allergy relief
products
Revive-A-Lens " – mail order contact lens cleaning Safe
Beginnings " – discounts on child-proofing and family safety
products Vision One – discounts on frames, contacts, bifocals
Weight Watchers – preferred pricing on weight management programs
SafeTech (a div. of Troxel) preferred pricing on bicycle and in-line skating
helmets
Quality Books and Audio – discounts on health education books
and cassettes 37
37 Page
38 39
2001 Health Maintenance Plan
35 Section 5( h)
Section 5 (h). Dental benefits
I M
P
O
R T
A N
T
Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions,
limitations, and exclusions in this brochure and are payable only when we
determine they are medically necessary.
Plan dentists must provide or arrange your care.
We have no calendar year
deductible.
We cover hospitalization for dental procedures only when a
nondental physical impairment exists which makes hospitalization necessary to
safeguard the health of the patient; we do not
cover the dental procedure unless it is described below.
Be sure to read
Section 4, Your costs for covered services for valuable information about
how cost sharing works. Also read Section 9 about coordinating benefits with
other coverage,
including with Medicare.
I M
P O
R T
A N
T
Accidental injury benefit You pay
We cover restorative services
and supplies necessary to promptly repair within three days of an accident (but
not replace) sound natural teeth.
The need for these services must result from an accidental injury.
Nothing
Dental benefits
See benefit chart on the following page. 38
38 Page 39 40
2001 Health Maintenance Plan 36 Section 5(
h)
The following dental services are covered when provided by
participating Plan dentists; and indicates copayments where they apply: This
benefit description does not list exclusions. Contact the Plan for specific
exclusions at 800/ 228-4375 or 513/ 872-8242 ( in the local dialing area).
Dental Benefits
Service You pay
DIAGNOSTIC
X-rays including bite wings and panoramic; oral
examinations and treatment plan; vitality test; and
oral cancer exam
Nothing
RESTORATIVE (Fillings)
Amalgam – one surface
Amalgam
– two surfaces
Amalgam – three surfaces (Build up per tooth)
Plastic or composite – single surface
Plastic or composite –
two surfaces
80% of our allowance
ORAL SURGERY (including preoperative and postoperative treatments under
local anesthetics)
Extraction (simple)
Alveolectomy per quadrant
Impaction (soft tissue)
Impaction (complete bony)
80% of our allowance
PROSTHODONTICS
Complete upper or lower denture
Cast chrome
partial – upper or lower
Acrylic partial – upper or lower (with
clasps)
Repair broken denture
Denture adjustment
Reline upper or
lower complete denture or partial (office)
Reline upper or lower complete denture or partial (laboratory)
80% of our allowance
PREVENTIVE
Prophylaxis; annual topical application of fluoride to
children age 12, preventive dental instructions
Nothing
Dental Benefits – Continued on next page 39
39 Page 40 41
2001 Health Maintenance Plan 37 Section 5(
h)
Dental Benefits (Continued)
Service You pay
PREVENTIVE
Space maintainers (for primary teeth)
Stainless
steel crown (for primary teeth)
Bridge abutments or pontics
80% of our allowance
PERIODONTICS (Under local anesthetics)
Examination, treatment plan
Periodontal, root planing and curettage
Hemisection
Gingivectomy or
gingivoplasty
Osseous surgery (per quadrant)
Equilibration (entire
mouth)
80% of our allowance
ENDODONTICS (under local anesthetics)
Pulpotomy (including
restoration)
Root canal filling – one canal
Each additional canal
Apicoectomy, performed as separate surgical procedure
80% of our allowance
ORTHODONTICS (braces)
Initial Consultation
Diagnosis and
treatment plan
Limited to one two-year course of phase II
treatment per
eligible child up to age 19.
80% of our allowance
Missed appointments without 24 hours prior notification $10.00
ACCIDENTAL INJURY BENEFIT
Restorative services and supplies
necessary to promptly repair within three days of accident (but not
replace) sound natural teeth.
(The need for these services
must result from an accidental injury.)
Nothing
Not covered:
All other dental services not shown as covered
All
charges 40
40 Page
41 42
2001 Health Maintenance Plan
38 Section 6
Section 6. General exclusions --things we don't
cover
The exclusions in this section apply to all benefits. Although
we may list a specific service as a benefit, we will not cover it unless your
Plan doctor determines it is medically necessary to prevent, diagnose, or
treat your illness, disease, injury, or condition..
We do not cover
the following:
Care by non-Plan providers except for authorized referrals or
emergencies (see Emergency Benefits); Services, drugs, or supplies you receive
while you are not enrolled in this Plan;
Services, drugs, or supplies that are not medically necessary;
Services,
drugs, or supplies not required according to accepted standards of medical,
dental, or psychiatric practice;
Experimental or investigational procedures, treatments, drugs or devices;
Services, drugs, or supplies related to abortions, except when the life of
the mother would be endangered if the fetus were carried to term or when the
pregnancy is the result of an act of rape or
incest;
Services, drugs, or
supplies related to sex transformations; or
Chiropractic services; or
Services, drugs, or supplies you receive from a provider or facility barred
from the FEHB Program. 41
41 Page 42 43
2001 Health
Maintenance Plan 39 Section 7
Section 7. Filing a claim for
covered services
When you see Plan physicians, receive services at Plan
hospitals and facilities, or obtain your prescription drugs at Plan pharmacies,
you will not have to file claims. Just present your identification card and pay
your copayment or
coinsurance.
You will only need to file a claim when
you receive emergency services from non-plan providers. Sometimes these
providers bill us directly. Check with the provider. If you need to file the
claim, here is the process:
Medical and hospital benefits In most cases, providers and facilities
file claims for you. Physicians must file on the form HCFA-1500, Health
Insurance Claim Form.
Facilities will file on the UB-92 form. For claims
questions and assistance, call us at 800/ 228-4375.
When you must file a claim --such as for out-of-area care --submit it on the
HCFA-1500 or a claim form that includes the information shown
below. Bills
and receipts should be itemized and show:
Covered member's name and ID
number;
Name and address physician or facility that provided the service or
supply;
Dates you received the services or supplies;
Diagnosis;
Type of each
service or supply;
The charge for each service or supply;
A copy of the
explanation of benefits, payments, or denial from any primary payer --such as
the Medicare Summary Notice (MSN); and
Receipts, if you paid for your services.
Submit your claims to: Health
Maintenance Plan PO Box 37180
Louisville, KY 40233-7180
Prescription drugs When you must file a claim,---such as prescription
drugs that you had to pay for,---submit the original itemized Pharmacy receipt
that comes
with the prescription.
Submit your claims to: Health
Maintenance Plan Mail No. CC1-014
1351 William Howard Taft Road Cincinnati,
OH 45206-1775
Other supplies or services When you must file a dental claim,---such
as out-of-network care,---submit a completed Standard ADA (American Dental
Association )
Claim Form.
Submit your claims to: Dental Network of
America Ohio Claims
Two Transam Plaza Drive Oakbrook Terrace, IL 60181
42
42 Page 43
44
2001 Health Maintenance Plan 40 Section 7
Deadline for filing your claim Send us all of the documents for
your claim as soon as possible. You must submit the claim by December 31 of the
year after the year you
received the service, unless timely filing was
prevented by administrative operations of Government or legal incapacity,
provided the claim was
submitted as soon as reasonably possible.
When we need more information Please reply promptly when we ask for
additional information. We may delay processing or deny your claim if you do not
respond. 43
43 Page
44 45
2001 Health Maintenance Plan
41 Section 8
Section 8. The disputed claims process
Follow this Federal Employees Health Benefits Program disputed claims
process if you disagree with our decision on your claim or request for services,
drugs, or supplies – including a request for preauthorization:
Step Description
1 Ask us in writing to reconsider our initial
decision. You must: (a) Write to us within 6 months from the date of our
decision; and
(b) Send your request to us at: Health Maintenance Plan, Mail
No. CC1-014,
1351 William Howard Taft Road, Cincinnati, OH 45206-1775; and
(c) Include a statement about why you believe our initial decision was
wrong, based on specific
benefit provisions in this brochure; and
(d)
Include copies of documents that support your claim, such as physicians'
letters, operative reports, bills, medical records, and explanation of benefits
(EOB) forms.
2 We have 30 days from the date we receive your request to: (a) Pay
the claim (or, if applicable, arrange for the health care provider to give you
the care); or
(b) Write to you and maintain our denial --go to step 4; or
(c) Ask you or your provider for more information. If we ask your provider, we
will send you a copy
of our request— go to step 3.
3 You or your provider must send the information so that we receive it
within 60 days of our request. We will then decide within 30 more days.
If
we do not receive the information within 60 days, we will decide within 30 days
of the date the information was due. We will base our decision on the
information we already have.
We will write to you with our decision.
4 If you do not agree with our decision, you may ask OPM to review it.
You must write to OPM within:
90 days after the date of our letter
upholding our initial decision; or
120 days after you first wrote to us --if
we did not answer that request in some way within 30 days; or
120 days after
we asked for additional information.
Write to OPM at: Office of Personnel Management, Office of Insurance
Programs, Contracts Division II, P. O. Box 436, Washington, D. C. 20044-0436. 44
44 Page 45 46
2001 Health Maintenance Plan 42 Section 8
Section 8. The disputed claims process (Continued)
Send OPM the following information:
A statement about why you
believe our decision was wrong, based on specific benefit provisions in this
brochure;
Copies of documents that support your claim, such as physicians' letters,
operative reports, bills, medical records, and explanation of benefits (EOB)
forms;
Copies of all letters you sent to us about the claim;
Copies of
all letters we sent to you about the claim; and
Your daytime phone number
and the best time to call.
Note: If you want OPM to review different claims, you must clearly identify
which documents apply to which claim.
Note: You are the only person who has a right to file a disputed claim with
OPM. Parties acting as your representative, such as medical providers, must
provide a copy of your specific written consent with the
review request.
Note: The above deadlines may be extended if you show that you were unable
to meet the deadline because of reasons beyond your control.
5 OPM will review your disputed claim request and will use the
information it collects from you and us to decide whether our decision is
correct. OPM will send you a final decision within 60 days. There are no
other administrative appeals.
6 If you do not agree with OPM's decision, your only recourse is to
sue. If you decide to sue, you must file the suit against OPM in Federal court
by December 31 of the third year after the year in which you received
the
disputed services, drugs, or supplies. This is the only deadline that may not be
extended.
OPM may disclose the information it collects during the review process to
support their disputed claim decision. This information will become part of the
court record.
You may not sue until you have completed the disputed claims process.
Further, Federal law governs your lawsuit, benefits, and payment of benefits.
The Federal court will base its review on the record that was
before OPM
when OPM decided to uphold or overturn our decision. You may recover only the
amount of benefits in dispute.
NOTE: If you have a serious or life threatening condition (one that
may cause permanent loss of bodily functions or death if not treated as soon as
possible), and
(a) We haven't responded yet to your initial request for care
or preauthorization/ prior approval, then call us at 800/ 228-4375 and we will
expedite our review; or
(b) We denied your initial request for care or
preauthorization/ prior approval, then:
If we expedite our review and
maintain our denial, we will inform OPM so that they can give your claim
expedited treatment too, or
You can call OPM's Health Benefits Contracts Division II at 202/ 606-3818
between 8 a. m. and 5 p. m. eastern time. 45
45
Page 46 47
2001
Health Maintenance Plan 43 Section 9
Section 9. Coordinating
benefits with other coverage
When you have other health coverage You
must tell us if you are covered or a family member is covered under another
group health plan or have automobile insurance that pays health
care
expenses without regard to fault. This is called "double coverage."
When you have double coverage, one plan normally pays its benefits in full
as the primary payer and the other plan pays a reduced benefit as the
secondary payer. We, like other insurers, determine which coverage is
primary according to the National Association of Insurance
Commissioners'
guidelines.
When we are the primary payer, we will pay the benefits
described in this brochure.
When we are the secondary payer, we will determine our allowance. After the
primary plan pays, we will pay what is left of our allowance, up
to our
regular benefit. We will not pay more than our allowance.
What is Medicare? Medicare is a Health Insurance Program for:
People 65 years of age and older.
Some people with disabilities, under
65 years of age.
People with End-Stage Renal Disease (permanent kidney
failure requiring dialysis or a transplant).
Medicare has two parts:
Part A (Hospital Insurance). Most people do not
have to pay for Part A.
Part B (Medical Insurance). Most people pay monthly
for Part B.
If you are eligible for Medicare, you may have choices in how you get your
health care. Medicare managed care plan is the term used to describe the various
health
plan choices available to Medicare beneficiaries. The information in
the next few pages shows how we coordinate benefits with Medicare, depending on
the type of
Medicare managed care plan you have.
The Original Medicare Plan The Original Medicare Plan is available
everywhere in the United States. It is the way most people get their Medicare
Part A and Part B benefits.
You may go to any doctor, specialist, or
hospital that accepts Medicare. Medicare pays its share and you pay your share.
Some things are not
covered under Original Medicare, like prescription
drugs.
When you are enrolled in this Plan and Original Medicare, you still
need to follow the rules in this brochure for us to cover your care. Your care
must continue to be authorized by your Plan PCP, or precertified as
required.
We will not waive any of our copayments and/ or coinsurance.
(Primary payer chart begins on next page.) 46
46 Page 47 48
2001 Health Maintenance Plan 44 Section 9
The following chart illustrates whether Original Medicare or this Plan
should be the primary payer for you according to your employment status and
other factors determined by Medicare. It is critical that you tell us if you or
a covered
family member has Medicare coverage so we can administer these
requirements correctly.
Primary Payer Chart
A. When either you --or
your covered spouse --are age 65 or over and … Then the primary payer
is…
Original Medicare This Plan
1) Areanactiveemployee withthe
Federalgovernment(includingwhen you or afamilymemberare
eligibleforMedicaresolely becauseofadisability),
2) Are an annuitant,
3) Are a reemployed annuitant with the Federal
government when…
a) The position is excluded from FEHB,
or……………………………
………..
b) The position is not excluded from
FEHB…………………………….
Ask your employing office which of these applies to you.
……………………..………
1) Are a Federal judge who retired under title 28, U. S. C., or a Tax Court
judge who retired under Section 7447 of title 26, U. S. C. (or if
your
covered spouse is this type of judge),
2) Are enrolled in Part B
only, regardless of your employment status, (for Part B
services)
(for other services)
3) Are a former Federal employee receiving Workers' Compensation and the
Office of Workers' Compensation Programs has determined
that you are unable
to return to duty,
(except for claims related to Workers'
Compensation.)
B. When you --or a covered family member --have
Medicare based on end stage renal disease (ESRD) and…
1) Are within the first 30 months of eligibility to receive Part A
benefits solely because of ESRD,
2) Have completed the 30-month ESRD
coordination period and are still eligible for Medicare due to ESRD,
3)
Become eligible for Medicare due to ESRD after Medicare became primary for you
under another provision,
C. When you or a covered family member have
FEHB and…
1) Are eligible for Medicare based on disability, and
a) Are an annuitant,
or…………………………………………
..…..…
b) Are an active
employee……………………………………..
…………………
………
Please note, if your Plan physician does not
participate in Medicare, you may have to file a claim with Medicare on occasion.
47
47 Page 48
49
2001 Health Maintenance Plan 45 Section 9
Claims process
You probably will never have to file a claim when you have both our Plan and
Medicare.
When we are the primary payer, we process the claim first.
When Original Medicare is the primary payer, Medicare processes your claim
first. In most cases, your claims will be coordinated
automatically. You
will not need to do anything. To find out if you need to do something about
filing your claims, call us at 800/ 228-
4375.
Medicare managed care plan If you are eligible for Medicare, you may
choose to enroll in and get your Medicare benefits from a Medicare managed care
plan. These are health
care choices (like HMOs) in some areas of the
country. In most Medicare managed care plans, you can only go to doctors,
specialists, or
hospitals that are part of the plan. Medicare managed care
plans cover all Medicare Part A and B benefits. Some cover extras, like
prescription
drugs. To learn more about enrolling in a Medicare managed care
plan, contact Medicare at 1- 800-MEDICARE
(1-800-633-4227) or at
www. medicare. gov. If you enroll in a Medicare
managed care plan, the following options are available to you:
This Plan and our Medicare managed care plan: You may enroll in our
Medicare managed care plan and also remain enrolled in our FEHB
plan. In
this case, we do not waive any of our copayments and/ or coinsurance for your
FEHB coverage.
This Plan and another Plan's Medicare managed care plan: You may
enroll in another plan's Medicare managed care plan and also
remain enrolled
in our FEHB plan. We will still provide benefits when your Medicare managed care
plan is primary, even out of the managed
care plan's network and/ or service
area (if you use our Plan providers), but we will not waive any of our
copayments and/ or coinsurance.
Suspended FEHB coverage and a Medicare managed care plan: If you are
an annuitant or former spouse, you can suspend your FEHB
coverage to enroll
in a Medicare managed care plan, eliminating your FEHB premium. (OPM does not
contribute to your Medicare managed
care plan premium.) For information on
suspending your FEHB enrollment, contact your retirement office. If you later
want to re-enroll
in the FEHB Program, generally you may do so only at the
next open season unless you involuntarily lose coverage or move out of the
Medicare managed care plan's service area.
Enrollment in Note: If
you choose not to enroll in Medicare Part B, you can still be Medicare Part B
covered under the FEHB Program. We cannot require you to enroll in
Medicare.
TRICARE TRICARE is the health care program for eligible dependents of
military persons and retirees of the military. TRICARE includes the CHAMPUS
program. If both TRICARE and this Plan cover you, we pay first. See your
TRICARE Health Benefits Advisor if you have questions about
TRICARE
coverage. 48
48 Page
49 50
2001 Health Maintenance Plan
46 Section 9
Workers' Compensation We do not cover
services that:
you need because of a workplace-related disease or injury
that the Office of Workers' Compensation Programs (OWCP) or a similar
Federal or State agency determines they must provide; or
OWCP or a
similar agency pays for through a third party injury settlement or other similar
proceeding that is based on a claim you
filed under OWCP or similar laws.
Once OWCP or similar agency pays its maximum benefits for your treatment, we
will cover your benefits. You must use our providers.
Medicaid When you have this Plan and Medicaid, we pay first.
When other Government agencies are responsible for your care We do
not cover services and supplies when a local, State, or Federal Government
agency directly or indirectly pays for them.
When others are responsible for injuries When you receive money to
compensate you for medical or hospital care for injuries or illness caused by
another person, you must reimburse us for
any expenses we paid. However, we
will cover the cost of treatment that exceeds the amount you received in the
settlement
If you do not seek damages you must agree to let us try. This is called
subrogation. If you need more information, contact us for our subrogation
procedures. 49
49 Page
50 51
2001 Health Maintenance Plan
47 Section 10
Section 10. Definitionsof terms we use in this
brochure
Calendar year January 1 through December 31 of the same year.
For new enrollees, the calendar year begins on the effective date of their
enrollment and ends on
December 31 of the same year.
Copayment A copayment is a fixed amount of money you pay when you
receive covered services. See page 9.
Coinsurance Coinsurance is the percentage of our allowance that you
must pay for your care. See page 9.
Covered services Care we provide
benefits for, as described in this brochure.
Custodial care Treatment
or services, regardless of who recommends them or where they are provided, that
could be rendered safely and reasonably by a
person not medically skilled,
or that are designed mainly to help the patient with daily living activities.
These activities include, but are not
limited to:
personal care such as help in walking, getting in and out of
bed, bathing, eating by spoon, tube or gastrostomy, exercising or
dressing
homemaking such as preparing meals or special diets
moving the patient
acting as a companion or sitter
supervising medication that can usually
be self administered
treatment services that any person may be able to
perform with minimal instruction, including, but not limited to, recording
temperature, pulse and respirations or administration and monitoring of
feeding systems
The Plan determines which services are custodial.
Experimental or
investigational services A drug, device, or biological product is
experimental or investigational if the drug, device, or biological product
cannot be lawfully marketed
without approval of the U. S. Food and Drug
Administration (FDA) and approval for marketing has not been given at the time
it is furnished.
Approval means all forms of acceptance by the FDA.
A medical treatment or
procedure, or biological product is experimental or investigational if 1)
reliable evidence shows that it is the subject of
ongoing phase I, II or III
clinical trials or under study to determine its maximum tolerated dose, its
toxicity, its safety, its efficacy, or its
efficacy as compared with the
standard means of treatment or diagnosis; or 2) reliable evidence shows that the
consensus of opinion among
experts regarding the drug, device, or biological
product or medical treatment or procedure is that further studies or clinical
trials are
necessary to determine its maximum tolerated dose, its toxicity,
its safety, its efficacy, or its efficacy as compared with the standard means
of treatment or diagnosis. 50
50 Page 51 52
2001 Health
Maintenance Plan 48 Section 10
Reliable evidence shall mean only
published reports and articles in the authoritative medical and scientific
literature; the written protocol or
protocols used by the treating facility
or the protocol( s) of another facility studying substantially the same drug,
device, or medical
treatment or procedure; or the written informed consent
used by the treating facility or by another facility studying substantially the
same
drug, device, or medical treatment or procedure.
Group health coverage Health care coverage that a member is eligible
for because of employment, membership in, or connection with, a particular
organization or group that provides payment for hospital, medical, or other
health care services or supplies, or that pays a specific amount for
each day or period of hospitalization.
Medical necessity Services, drugs, supplies or equipment provided by a
hospital or covered provider of the health care services that the Carrier
determines:
are appropriate to diagnose or treat the patient's condition,
illness or injury;
are consistent with standards of good medical practice in the United States;
are not primarily for the personal comfort of the patient, the family or the
provider;
are not a part of or associated with the scholastic education or
vocational training of the patient; and
in the case of inpatient care,
cannot be provided safely on an outpatient basis.
The fact that a covered provider has prescribed, recommended or approved a
service, supply, drug or equipment does not, in itself, make
it medically
necessary.
Our allowance Our allowance is the amount we use to determine our
payment and your coinsurance for covered services. We determine our allowance as
follows:
amounts charged by other providers for the same or similar service; any
unusual medical circumstances requiring additional time, skill
or
experience; and other factors we determine are relevant, including, but not
limited
to, a resource based relative value scale.
Us/ We Us and we refer to Health Maintenance Plan.
You You
refers to the enrollee and each covered family member. 51
51 Page 52 53
2001 Health Maintenance Plan 49 Section 11
Section 11. FEHB facts
No pre-existing condition We will not
refuse to cover the treatment of a condition that you had limitation
before you enrolled in this Plan solely because you had the condition
before you enrolled.
Where you can get information See www. opm. gov/ insure. Also, your
employing or retirement office about enrolling in the can answer your
questions, and give you a Guide to Federal Employees
FEHB Program
Health Benefits Plans, brochures for other plans, and other materials
you need to make an informed decision about:
When you may change your enrollment;
How you can cover your family
members;
What happens when you transfer to another Federal agency, go on
leave without pay, enter military service, or retire;
When your enrollment ends; and
When the next open season for enrollment
begins.
We don't determine who is eligible for coverage and, in most cases,
cannot change your enrollment status without information from your
employing or retirement office.
Types of coverage available Self Only coverage is for you alone. Self
and Family coverage is for for you and your family you, your spouse, and
your unmarried dependent children under age 22,
including any foster
children or stepchildren your employing or retirement office authorizes coverage
for. Under certain circumstances,
you may also continue coverage for a
disabled child 22 years of age or older who is incapable of self-support.
If you have a Self Only enrollment, you may change to a Self and Family
enrollment if you marry, give birth, or add a child to your family. You
may
change your enrollment 31 days before to 60 days after that event. The Self and
Family enrollment begins on the first day of the pay period
in which the
child is born or becomes an eligible family member. When you change to Self and
Family because you marry, the change is effective
on the first day of the
pay period that begins after your employing office receives your enrollment
form; benefits will not be available to your
spouse until you marry.
Your employing or retirement office will not notify you when a family
member is no longer eligible to receive health benefits, nor will we.
Please
tell us immediately when you add or remove family members from your coverage for
any reason, including divorce, or when your child
under age 22 marries or
turns 22.
If you or one of your family members is enrolled in one FEHB plan,
that person may not be enrolled in or covered as a family member by another
FEHB plan. 52
52 Page
53 54
2001 Health Maintenance Plan
50 Section 11
When benefits and The benefits in this
brochure are effective on January 1. If you are new premiums start to
this Plan, your coverage and premiums begin on the first day of your first pay
period that starts on or after January 1. Annuitants' premiums begin on
January 1.
Your medical and claims We will keep your medical and
claims information confidential. Only records are confidential the
following will have access to it:
OPM, this Plan, and subcontractors when they administer this contract;
This Plan, and appropriate third parties, such as other insurance plans and
the Office of Workers' Compensation Programs (OWCP), when
coordinating benefit payments and subrogating claims;
Law enforcement
officials when investigating and/ or prosecuting alleged civil or criminal
actions;
OPM and the General Accounting Office when conducting audits;
Individuals
involved in bona fide medical research or education that does not disclose your
identity; or
OPM, when reviewing a disputed claim or defending litigation about a claim.
When you retire When you retire, you can usually stay in the FEHB
Program. Generally, you must have been enrolled in the FEHB Program for the last
five years of your
Federal service. If you do not meet this requirement, you
may be eligible for other forms of coverage, such as temporary continuation of
coverage (TCC).
When you lose benefits
When FEHB coverage ends You will
receive an additional 31 days of coverage, for no additional premium, when:
Your enrollment ends, unless you cancel your enrollment, or
You are a
family member no longer eligible for coverage.
You may be eligible for
spouse equity coverage or Temporary Continuation of Coverage.
Spouse equity If you are divorced from a Federal employee or
annuitant, you may not coverage continue to get benefits under your
former spouse's enrollment. But, you
may be eligible for your own FEHB
coverage under the spouse equity law. If you are recently divorced or are
anticipating a divorce, contact
your ex-spouse's employing or retirement
office to get RI 70-5, the Guide to Federal Employees Health Benefits Plans
for Temporary
Continuation of Coverage and Former Spouse Enrollees, or
other information about your coverage choices.
TCC If you leave Federal service, or if you lose coverage because you
no longer qualify as a family member, you may be eligible for Temporary
Continuation of Coverage (TCC). For example, you can receive TCC if you are
not able to continue your FEHB enrollment after you retire.
You may not elect TCC if you are fired from your Federal job due to gross
misconduct.
Get the RI 79-27, which describes TCC, and the RI 70-5, the
Guide to Federal Employees Health Benefits Plans for Temporary Continuation
of Coverage and Former Spouse Enrollees, from your employing or 53
53 Page 54 55
2001 Health Maintenance Plan 51 Section 11
retirement office or from www. opm. gov/ insure.
Converting to
You may convert to a non-FEHB individual policy if: individual coverage
Your coverage under TCC or the spouse equity law ends. If you
canceled
your coverage or did not pay your premium, you cannot convert;
You decided not to receive coverage under TCC or the spouse equity law; or
You are not eligible for coverage under TCC or the spouse equity law.
If
you leave Federal service, your employing office will notify you of your right
to convert. You must apply in writing to us within 31 days
after you receive this notice. However, if you are a family member who is
losing coverage, the employing or retirement office will not notify
you. You must apply in writing to us within 31 days after you are no longer
eligible for coverage.
Your benefits and rates will differ from those under the FEHB Program;
however, you will not have to answer questions about your health, and
we
will not impose a waiting period or limit your coverage due to pre-existing
conditions.
Getting a Certificate of If you leave the FEHB Program, we will give
you a Certificate of Group Group Health Plan Coverage Health Plan
Coverage that indicates how long you have been enrolled with us. You
can use
this certificate when getting health insurance or other health care coverage.
Your new plan must reduce or eliminate waiting periods, limitations, or
exclusions
for health related conditions based on the information in the
certificate, as long as you enroll within 63 days of losing coverage under this
Plan.
If you have been enrolled with us for less than 12 months, but were
previously enrolled in other FEHB plans, you may also request a
certificate
from those plans.
Inspector General Advisory Stop health care fraud! Fraud increases the
cost of health care for everyone. If you suspect that a physician, pharmacy, or
hospital has
charged you for services you did not receive, billed you twice
for the same service, or misrepresented any information, do the following:
Call the provider and ask for an explanation. There may be an error. If the
provider does not resolve the matter, call us at 800/ 848-9276
and explain
the situation. If we do not resolve the issue, call THE HEALTH CARE FRAUD
HOTLINE--202/ 418-3300 or write to: The United States Office of
Personnel Management, Office of the Inspector General Fraud
Hotline, 1900 E
Street, NW, Room 6400, Washington, DC 20415.
Penalties for Fraud
Anyone who falsifies a claim to obtain FEHB Program benefits can be
prosecuted for fraud. Also, the Inspector General may investigate
anyone who
uses an ID card if the person tries to obtain services for someone who is not an
eligible family member, or is no longer enrolled
in the Plan and tries to
obtain benefits. Your agency may also take administrative action against you. 54
54 Page 55 56
2001 Health Maintenance Plan 52 Index
Index Do not rely on this page; it is for your convenience and
does not explain your benefit coverage.
Abortion, 14 Allergy care, 15
Ambulance, 24, 26 Anesthesia, 22
Blood or blood plasma, 23-24
Cardiac rehabilitation, 16
Changes for 2001, 4
Chemotherapy, 15 Claims filing, 30, 39, 45
Coinsurance, 9, 47 Contraceptive devices and drugs, 31
Coordination of
benefits, 43 Copayments, 9
Definitions, 47 Dental, 35
Diabetic supplies, 31 Diagnostic
services, 11
Dialysis, 15 Disputed claims review , 41
Durable medical
equipment (DME), 17
Educational classes and programs, 18 Emergency,
25-26
Experimental or investigational, 47 Extended care, 24
Family planning, 14 Fertility drugs, 14
Foot care, 17 Formulary
drugs, 30-32
General Exclusions, 38 Growth hormone services, 15, 31
Hearing
services, 16 Home health services, 18
Hospice care, 24
Immunizations, 12-13 Infertility, 14, 31
Inpatient hospital, 23
Insulin, 31
Intravenous (IV)/ infusion therapy, 15
Lab, 12
Mammogram, 12 Maternity, 13
Medicaid, 46
Medical necessity, 48
Medicare, 43-45 Medical supplies, 17
Mental
health, 27
Morbid obesity, 19
Newborn care, 11 Nursery charges, 23
Occupational therapy, 16 Office visit, 11, 13, 16-18,
26-27 Oral
and maxillofacial surgery, 21
Orthopedic devices, 17, 19 Out-of-pocket
maximum, 9
Outpatient hospital, 24
Pap test, 12 Pathology, 12
Patients' Bill of Rights, 2 Physical therapy, 16
Preauthorization, 28
Pre-existing condition, 49
Prescription drugs, 30 Presurgical testing, 24
Preventive care, adults, 12 Preventive care, children, 13
Primary care,
6 Prior approval, 8
Prostate Specific Antigen (PSA) test, 12 Prosthetic
devices, 17, 19
Providers, 5
Radiation therapy, 15 Reconstructive
surgery, 20
Rehabilitation therapies, 16 Respiratory and inhalation therapy, 15
Room
and board, 23
Service area, 3 Skilled nursing care, 24
Smoking
cessation, 31 Special features, 33
Specialty care, 7 Speech therapy, 16
Subrogation, 46 Substance abuse, 27
Surgical procedures, 19 Syringes, 31
Temporary continuation of coverage, 50-51 Transplants, 22
Treatment therapies, 15
Urgent Care, 11, 26
Vision
services, 16
Workers' compensation, 46
X-ray, 12 55
55 Page 56 57
2001 Health Maintenance Plan 53
NOTES:
56
56 Page 57
58
2001 Health Maintenance Plan 54 Summary
Summary of benefits for Health Maintenance Plan -2001
Do
not rely on this chart alone. All benefits are provided in full unless
indicated and are subject to the definitions, limitations, and exclusions in
this brochure. On this page we summarize specific expenses we cover;
for
more detail, look inside.
If you want to enroll or change your enrollment in
this Plan, be sure to put the correct enrollment code from the
cover on your
enrollment form.
We only cover services provided or arranged by Plan physicians, except in
emergencies.
Benefits You Pay Page
Medical services provided by physicians:
Diagnostic and treatment services provided in the office ............ Office
visit copay: $10 primary care; $10 specialist 11
Services provided by a hospital:
Inpatient
.......................................................................................
Outpatient
....................................................................................
Nothing
Nothing
23
24
Emergency benefits:
In-area
.........................................................................................
Out-of-area..................................................................................
$25 per visit
$25 per visit
26
26
Mental health and substance abuse
treatment...................................... Regular cost sharing 27
Prescription drugs:
Network
pharmacy……………………………………………..
Mail
order……………………………………………………….
$5 generic copay; $12 formulary name brand copay;
$24 non-formulary name
brand copay
$10 generic copay; $24 formulary name brand copay;
$36 non-formulary name
brand copay
31
Dental Care
Preventive
care……………………………………………………
Other
services……………………………………………………
Nothing
80% of our allowance
36
Vision Care
One annual
refraction……………………………….……………
$10 per visit 16
Summary of benefits for Health Maintenance Plan -2001
-continued on next page 57
57 Page 58 59
2001 Health
Maintenance Plan 55 Summary
Summary of benefits for Health
Maintenance Plan – 2001 (Continued) Benefits You Pay Page
Special features:
Flexible benefits option
24-hour nurse line
Centers of excellence for transplants/ heart surgery
Reciprocity benefit
Discount programs
33
Protection against catastrophic costs (your out-of-pocket
maximum)......................................................... Nothing after
$1,500/ Self Only or $3,000/ Family enrollment per year
Some costs do not
count toward this protection.
9 58
58 Page 59
2001 Health Maintenance Plan 56
2001 Rate Information for Health Maintenance Plan (HMP)
Non-Postal
rates apply to most non-Postal enrollees. If you are in a special enrollment
category, refer to the FEHB Guide for that category or contact the agency that
maintains your health benefits
enrollment.
Postal rates apply to
career Postal Service employees. Most employees should refer to the FEHB Guide
for United States Postal Service Employees, RI 70-2. Different postal rates
apply and
special FEHB guides are published for Postal Service Nurses and
Tool & Die employees (see RI 70-2B); and for Postal Service Inspectors and
Office of Inspector General (OIG) employees (see
RI 70-2IN).
Postal
rates do not apply to non-career postal employees, postal retirees, or associate
members of any postal employee organization. Refer to the applicable FEHB Guide.
Non-Postal Premium Postal Premium
Biweekly Monthly Biweekly
Type
of Enrollment Code Gov't Share Your Share Gov't Share Your Share USPS Share Your
Share
Most of Ohio
Self Only R51 $86.11 $28.70 $186.57 $62.19 $101.89 $12.92
Self and Family R52 $194.59 $64.86 $421.61 $140.53 $230.26 $29.19 59