Federal Employee Health Benefit

How to Use PostalEASE

Manage Your Federal Employees Health Benefits (FEHB) Enrollment

The PostalEASE telephone system and web site provide a convenient, confidential, and secure way for U.S. Postal Service employees to newly enroll, change your current enrollment, or cancel your enrollment in the Federal Employees Health Benefits (FEHB) Program. If you have access to PostalEASE on the Intranet (from the blue page) or at an Employee Self-Service Kiosk (available in some facilities), using either of these may be easier than using the telephone.

Through PostalEASE you may:

• Make a change to your current enrollment during FEHB Open Season (November 8 - December 14).
• Make an election as a new employee within 60 days of your date of hire.
• Enter your dependents’ information, confirming any names already listed and adding any new names.

Note that as some insurance carriers have provided dependent names on a one-time basis, the names may appear in PostalEASE, but they may not be up to date. Be sure to confirm your dependent list. Note also that PostalEASE will not transmit dependent change information to the insurance carrier if an enrollment transaction has not occurred. If you are not making a change in your enrollment at the same time, contact your health plan carrier directly with information on dependents.

You cannot use PostalEASE to newly enroll or change your enrollment due to the occurrence of a permitting event, nor to cancel or reduce your coverage due to a qualified life status change. You must contact your local personnel office to assist you with these actions.

Should you have any trouble using PostalEASE, or if you are unable to use the telephone because you are deaf or hard of hearing, or you can not use the telephone, Intranet or Employee Self Service kiosk for a medical reason, you may contact your local personnel office for assistance.

If you are not making any changes to your current FEHB enrollment, then you do not need to do anything.

Further information on the the use of PostalEASE is found in the U.S. Postal Service FEHB Guides, which may be downloaded from the links below:

• FEHB Plans for USPS Career Employees (RI 70-2) — 443K File
• FEHB Plans for USPS Inspectors and Office of Inspector General Employees (RI 70-2IN) — 368K File
• FEHB Guide for Certain Temporary (Non-Career) USPS Employees (RI 70-8PS) — 364K File

NOTE: The information on this page is based on information provided by the U.S. Postal Service and they are solely responsible for the accuracy of this information.