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Background Investigations Federal Investigations Notices

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Notice No. 03-06

Subject:  Investigations Reimbursable Billing Rates for FY 2004

Date:  August 30, 2003

Billing Rates:  The attached schedule of initial billing and discontinued rates for OPM's reimbursable investigative services will be effective October 1, 2003.  Due to increased operating costs, we are increasing the price of our investigative products by four percent (4%).  If your agency has a specific Memorandum of Understanding (MOU) for products outside those listed in the attached billing schedule, you will be notified of any pricing changes through a separate letter.

In addition to our background investigations, we offer numerous special investigative products that are described in Federal Investigations Notice 03-07, "OPM Special Agreement Price Schedule."  These products are used by agencies that want to obtain single, or a combination of, record checks for use in pre-screening candidates as well as for other agency purposes.  We encourage you to contact your Investigations Program Specialist at (202) 606-1042 to discuss how we may be able to meet your investigative needs with these products.

Timeliness Service Categorization:  Current workloads and priorities precipitated by the national security emergency of September 2001, subsequent activation of military units, and the start-up of the Department of Homeland Security have all presented us with extraordinary challenges.  The tremendous unpredicted workload increase has had an impact on our ability to commit to our traditional 35-75-120 day timeliness service request categories.  Until our capacity to meet the national demand within these timeframes returns, we will process requests in three categories:  PRIORITY, ACCELERATED, and STANDARD.  Following is a description of each category and the service you can expect with acceptable requests.

  • Priority requests are initiated within 24 hours of receipt and receive expedited handling to the extent possible within the Federal Investigations Processing Center (FIPC) and by the Investigator in obtaining personal and record sources.  Advance Fingerprint (FP) timeliness currently reflects an average of 2 days or less, and Advanced National Agency Checks (NACs) are processed, on average, in 15 days or less.
  • Accelerated requests receive second priority for processing.  Current timeliness in initiating these requests is less than 3 calendar days from receipt.  Advance FP timeliness currently averages 5 calendar days, and Advanced NACs are processed in an average of 25 calendar days.
  • Standard requests are routinely scheduled within 5 calendar days of receipt.  Advance FP timeliness currently averages 5 calendar days, and Advanced NACs are processed, on average, in 36 calendar days.

Optional Services Available:  OPM will continue to provide optional investigative services, such as Advanced NACs and Advanced FPs upon request, to meet agencies' employment screening and interim clearance needs at no additional cost.

We are committed to providing quality investigations in a timely, cost-effective manner and are working diligently toward restoring the timeliness that our customers expect.


Inquiries:  OPM-CIS, Customer Services Group, 202-606-1042

Code:  736, Personnel Investigations

Distribution: Non-DoD SOIs/SONs

Notice Expires:   September 30, 2004

Continue to enter the appropriate 3-character code in Block A of the AGENCY USE ONLY area of the SF 85, SF 85P, and SF 86.  The first two characters are for the type of investigative product requested, followed by the one character service code.

The charts below reflect the service categories available by case type:

Type of
Investigation

Expedite
Service Code
A

Standard
Service Code
B

Reopen *
Service

NACI

 

02B

02D

NAC

06A

 

06D

NACLC

08A

08B

08D

ANACI

09A

09B

09D

Type of
Investigation

PRIORITY
Service Code A

ACCELERATED
Service Code
B

STANDARD
Service Code
C

Reopen *
Service

PRI

   

11C

11D

PRIR

   

12C

12D

MBI

   

15C

15D

SSBI-PR

   

18C

18D

LBI

20A

20B

20C

20D

LBI Update (LDI) *

21A

21B

21C

21D

LBI Upgrade (LGI) *

36A

36B

36C

36D

BI

25A

25B

25C

25D

BI Update (BDI) *

26A

26B

26C

26D

BI Upgrade (BGI) *

27A

27B

27C

27D

SSBI

30A

30B

30C

30D

SSBI Update (SDI) *

31A

31B

31C

31D

SSBI Upgrade (SGI) *

32A

32B

32C

32D

The asterisks are not pertinent to this Notice; they are explained on page 15 of the Requesting OPM Personnel Investigations (IS-15) booklet.

  • To obtain an Advance NAC Report, you must indicate a Code "3" in "Agency Use Only" block "B" of the investigative form.  The report is available for all case types and is sent to the SOI (see FIN 90-9).
  • To obtain an Advance FP Report, you must indicate a Special Coverage Code "R" in the Codes block at the top of the form above the "Agency Use Only" area.  This report is sent to the SOI, and will provide FP results as soon as they are received.  If the Subject has an arrest record, a copy of the arrest record will be provided.

For additional information concerning these services or additional investigative coverage, contact your OPM Investigations Program Specialist at (202) 606-1042.

Kathy L. Dillaman
Deputy Associate Director for Investigations

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