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    Background Investigations Federal Investigations Notices

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    Notice No. 04-04

    Subject: Investigations Reimbursable Billing Rates for FY 2005

    Date: August 31, 2004

    Billing Rates: The attached schedules of Initial and Discontinued billing rates will be effective for OPM's reimbursable investigative services beginning October 1, 2004, and should remain in effect until September 30, 2005. Although we are experiencing increased costs in the areas of contractor fees, information technology, and overall operating costs related to the Consumer Price Index, we have been able to limit the price increases for this year to approximately four percent (4%).

    In addition to our standard background investigations, we also offer numerous special investigative services which are described and priced in Federal Investigations Notice 04-05 titled "OPM Special Agreement Price Schedule." These services are used by agencies that want to obtain single or multiple record checks for use in pre-screening candidates as well as other agency purposes. We encourage you to contact your Investigations Program Specialist at (202) 606-1042 to discuss how we may be able to meet your investigative needs with these products.

    Timeliness Service Categorization: Substantial increases in workloads and national priorities continue to present us with extraordinary challenges. Last year we replaced the traditional 35, 75, and 120 day service level designations with PRIORITY, ACCELERATED, and STANDARD service level designations for the field work products. A review of this past year's processing and timeliness performance does not support continuance of this three-tiered model.

    Beginning October 1, 2004, we will offer only PRIORITY and STANDARD case service levels for the field investigations.

    Investigations at each service level will be scheduled promptly upon receipt by OPM. Critical elements of each investigation, including the national fingerprint-based criminal history check and the national credit search, will typically be completed within 24 hours of scheduling. OPM will continue to offer Advance National Agency Checks (NACs) for both service levels at no additional charge. Timeliness for Advance NAC's will depend on the availability of other agency records. For field investigations, PRIORITY (service level "A") cases, for which agencies pay a processing premium, will be expedited and will receive our highest priority. These will generally be investigations for critical new-hires or initial clearance requests. All other field investigations should be designated STANDARD (service level "C"). These cases will be processed in accordance with normal workload management policies and any new-hire investigations or initial clearance requests among them will be given priority over reinvestigations as resources allow. No premium will be assessed for these investigations. Service level "D" will continue to signify a request to reopen a previously closed investigation of any type.

    Case service level "B" is no longer a valid investigation service code for the fieldwork type investigations. Any submitted using case service level "B" will be recoded to case service level "C" during the initial review process and will be worked in accordance with service level "C" processing guidelines as described above. Agencies will not be billed the premium price previously associated with service level "B" but will be billed the standard service level "C" case cost.

    Continue to enter the appropriate 3-character code in Block A of the AGENCY USE ONLY area of the SF 85, SF 85P, and SF 86. The first two characters are for the type of investigative product requested followed by the one character service code as follows:

    Code "A" will stand for PRIORITY Service;
    Code "B/C" will stand for STANDARD Service; and
    Code "D" will stand for REOPEN service for all investigation types.

    The chart below summarizes the new case processing levels:

    Type of
    Investigation

    Priority
    Service

    Standard
    Service

    Reopen
    Service

    NACI

     

    02B

    02D

    NAC

    06A

     

    06D

    NACLC

    08A

    08B

    08D

    ANACI

    09A

    09B

    09D

    PRI

    11A

    11C

    11D

    PRIR

    12A

    12C

    12D

    MBI

    15A

    15C

    15D

    SSBI-PR

    18A

    18C

    18D

    LBI

    20A

    20C

    20D

    LBI Update (LDI)

    21A

    21C

    21D

    BI

    25A

    25C

    25D

    BI Update (BDI)

    26A

    26C

    26D

    BI Upgrade (BGI)

    37A

    37C

    37D

    SSBI

    30A

    30C

    30D

    SSBI Update (SDI)

    31A

    31C

    31D

    SSBI Upgrade (SGI)

    34A
    38A

    34C
    38C

    34D
    38D

    • To obtain an Advance NAC Report, you must indicate a Code "3" in "Agency Use Only" block "B" of the investigative form. The report is available for all case types and is sent to the SOI (see FIN 90-9).
    • To obtain an Advance Fingerprint (FP) Report, you must indicate a Special Coverage Code "R" in the Codes block at the top of the form above the "Agency Use Only" area. This report is sent to the SOI and will provide FP results as soon as they are received. If the Subject has an arrest record, a copy of the arrest record will be provided.

    We remain committed to providing quality investigations in a timely, cost effective manner and will work towards restoring the timeliness that our customers expect. In FY 2004, OPM awarded five additional contracts for field investigative support, and we will be working with these contract companies to increase the national investigative capacity to meet the current demand. Until that can be accomplished, OPM will use the posted service levels to prioritize investigations to best meet national priorities.

    For additional information concerning these services or additional investigative coverage, contact your OPM Investigations Program Specialist at (202) 606-1042.

    Kathy L. Dillaman
    Deputy Associate Director
    Center for Federal Investigative Services

    Attachments:

    Attachment 1

    Attachment 2

    Attachment 3

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