Step One: Communicating Expectations and Performance Problems
Tips for Preventing Poor Performance
Effective Counseling Tips
Counseling Employees About Performance Problems
Step One Checklist: Communicating Expectations and Performance Problems
Topics To Include in a Counseling Session

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Step Two: Providing an Opportunity To Improve
No Improvement During Opportunity Period Flowchart
Step Two Checklist: Providing An Opportunity To Improve
Requests for Leave
Requests for Accommodations

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Step Three: Taking Action
Step Three Checklist: Taking Action
Elements of a Part 432 Action
Elements of a Part 752 Action
Comparison of Part 432 vs. Part 752

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Special Topics
Key Points To Remember: Probationary Employees
Key Points To Remember: Within-Grade Increases