U.S. Office of Personnel Management Resource Center for Addressing and Resolving Poor Performance

Site Map

• Home

• Resource Center Overview
• About This Resource Center
• Why Address Performance Problems?
• What Can I Do To Prevent Poor Performance?
• Understanding The Process
• Step One: Communicating Expectations and Performance Problems
• Why Counsel an Employee?
• What's the Difference Between Poor Performance and Misconduct?
• What is Effective Counseling?
• How Can My EAP Help Me?
• Step Two: Providing An Opportunity To Improve
• The Opportunity Period
• Opportunity Period Procedures
• Deciding What Comes Next
• Step Three: Taking Action
• A Supervisor's Authority
• Special Topics
• About Special Topics
• The Probationary/Trial Period
• Within-Grade Increase Denials
• Appeal Rights

Job Aids

• Step One: Communicating Expectations and Performance Problems
• Tips for Preventing Poor Performance
• Effective Counseling Tips
• Counseling Employees About Performance Problems
• Step One Checklist: Communicating Expectations and Performance Problems
• Topics To Include in a Counseling Session
• Step Two: Providing an Opportunity To Improve
• No Improvement During Opportunity Period Flowchart
• Step Two Checklist: Providing An Opportunity To Improve
• Requests for Leave
• Requests for Accommodations
• Step Three: Taking Action
• Step Three Checklist: Taking Action
• Elements of a Part 432 Action
• Elements of a Part 752 Action
• Comparison of Part 432 vs. Part 752
• Special Topics Job Aids
• Key Points To Remember: Probationary Employees
• Key Points To Remember: Within-Grade Increases
• Sample Documents
• Step One: Communicating Expectations and Performance Problems Sample Documents
• Sample Memorandum of Counseling
• Step Two: Providing an Opportunity To Improve Sample Documents
• Sample Opportunity Notice: Example #1
• Sample Opportunity Notice: Example #2
• Step Three: Taking Action Sample Documents
• Sample Proposal Notice
• Sample Decision Notice
• Frequently Asked Questions
• Step One: Communicating Expectations and Performance Problems Frequently Asked Questions
• Step Two: Providing an Opportunity To Improve Frequently Asked Questions
• Step Three: Taking Action Frequently Asked Questions
• Special Topics Frequently Asked Questions
• Download Complete Booklet

Comments Comments about this web-based resource should be sent to er@opm.gov

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Page created 6 May 1998