The Food and Nutrition Service (FNS) of the Department of Agriculture has verified something we knew all along. Effective performance management has a positive effect on an organization's bottom line!
FNS administers nutrition assistance programs for the Department of Agriculture. The mission of FNS is to provide children and needy families better access to food and a more healthful diet through its food assistance programs and comprehensive nutrition education efforts. FNS works in partnership with the States in all its programs. States determine most administrative details regarding distribution of food benefits and eligibility of participants, and FNS provides funding to cover most of the States' administrative costs.
The Southeast Regional Office of FNS has a performance management program that closely aligns its performance management processes with its organizational goals.
The end result of incorporating effective performance management into its day to day operation has been an increased understanding of the role employees play in individual programs and in Regional performance. Additionally, under these initiatives, the Southeast Regional Office has saved more that $44,200,000 and has made progress towards accomplishing its strategic goals.
The Southeast Regional Office was a recipient of the 2000 OPM Director's PILLAR Award (Performance, Incentives, and Leadership Linked to Achieve Results). OPM created the PILLAR Award to recognize and publicize exemplary employee performance management programs processes, and practices that support alignment of employee performance with organizational strategic goals as well as results oriented and customer focused performance.